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Review of VA's Guidance on Protecting Religious Beliefs

Report Information

Issue Date
Report Number
15-03700-283
VA Office
Veterans Health Administration (VHA)
National Cemetery Administration (NCA)
Report Author
Office of Audits and Evaluations
Report Type
Audit
Recommendations
7
Questioned Costs
$0
Better Use of Funds
$0
Congressionally Mandated
No

Summary

Summary
In the report to accompany H. R. 2029, Military Construction, Veterans Affairs, and Related Agencies Appropriations Bill, 2016, the House Appropriations Committee requested the Office of Inspector General (OIG) review VA’s guidance to ensure religious sensitivity. VA’s religious tolerance guidance generally aligned with Federal laws and included policies that provided reasonable assurance of ensuring sensitivity to the religious beliefs of veterans and their families, and employees at VA facilities. However, as of February 2016, VA was operating with eight policies governing the protection of religious beliefs that VA had not reviewed for recertification or rescission as required by VA policies. This included five from the National Cemetery Administration (NCA) and three from the Veterans Health Administration (VHA). Although our review did not find evidence that VA’s outdated guidance contributed to religious insensitivity, VA should have recertified or rescinded these eight policies. The length of time VA was past due in performing these actions ranged from about 14 months to approximately 22 years. VA had not updated these policies because NCA and VHA did not complete timely reviews to compensate for the time needed for drafting guidance and to obtain necessary staff concurrences. By updating guidance, VA will help mitigate future risks of religious insensitivity. We recommended the Interim Under Secretary for Memorial Affairs and the Under Secretary for Health recertify or rescind and replace religious tolerance guidance documents and develop mechanisms to ensure staff begin the process of updating guidance and compensate for the time needed to draft guidance and obtain staff concurrence. We also recommended the Under Secretary for Health provide a means to assist in obtaining timely concurrences. The Interim Under Secretary for Memorial Affairs and the Under Secretary for Health concurred with our recommendations and provided acceptable corrective action plans. We will monitor planned actions and follow up on their implementation.

Open Recommendation Image, SquareOpenClosed and Implemented Recommendation Image, CheckmarkClosed-ImplementedNot Implemented Recommendation Image, X character'Closed-Not Implemented
No. 1
Closed and Implemented Recommendation Image, Checkmark
to National Cemetery Administration (NCA)
We recommended the Interim Under Secretary for Memorial Affairs rescind and replace Chapters 6 and 7 from Manual 40-2, National Cemeteries, Administration, Operation, and Maintenance.
No. 2
Closed and Implemented Recommendation Image, Checkmark
to National Cemetery Administration (NCA)
We recommended the Interim Under Secretary for Memorial Affairs recertify or rescind Directive 3170/1, Ceremonies and Special Events at VA National Cemeteries.
No. 3
Closed and Implemented Recommendation Image, Checkmark
to National Cemetery Administration (NCA)
We recommended the Interim Under Secretary for Memorial Affairs incorporate National Cemetery Administration’s three interim guidance documents into directives or handbooks.
No. 4
Closed and Implemented Recommendation Image, Checkmark
to National Cemetery Administration (NCA)
We recommended the Interim Under Secretary for Memorial Affairs develop mechanisms to ensure staff begin the process of updating guidance and compensate for the time needed to draft guidance and obtain staff concurrence.
No. 5
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)
We recommended the Under Secretary for Health recertify or rescind Veterans Health Administration’s three religious belief guidance documents that need to be updated.
No. 6
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)
We recommended the Under Secretary for Health develop mechanisms to ensure staff begin the process of updating guidance and compensate for the time needed to draft guidance and obtain staff concurrence.
No. 7
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)
We recommended the Under Secretary for Health provide staff a means to request senior official assistance, when necessary, to obtain timely agency-level concurrences.