|Title:||Delay in a Patient’s Emergency Department Care at the Malcom Randall VA Medical Center in Gainesville, Florida|
|VA Office:||Veterans Health Administration (VHA)
|Report Author:||Office of Healthcare Inspections
|Report Type:||Healthcare Inspection
The OIG assessed allegations that a patient’s care was delayed and mismanaged in the facility’s Emergency Department resulting in the patient’s death, and facility leaders ignored complaints of inadequate Emergency Department nurse staffing levels. Initially, the OIG had concerns regarding the impact of the pandemic on the scheduling and quality of the patient’s hemicolectomy surgery completed 15 days prior to the patient’s death; however, no deficiencies were identified.