|Title:||Senior Staff Gave Inaccurate Information to OIG Reviewers of Electronic Health Record Training|
|VA Office:||Electronic Health Record Modernization Integration Office
|Report Author:||Office of Special Reviews
|Report Type:||Administrative Investigation
This administrative investigation addressed concerns of possible misconduct by two leaders responsible for overseeing medical facility staff training on implementing VA’s new multibillion-dollar patient electronic health record system. The investigation stemmed from a prior OIG review at the initial operating site (the Mann-Grandstaff VA Medical Center in Spokane, Washington), during which OIG healthcare inspectors experienced significant challenges in receiving timely, complete, and accurate information from the then VA Office of Electronic Health Record Modernization’s (OEHRM’s) Change Management group.