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What is the Choice Program?

If you are already enrolled in VA health care, the Choice Program allows you to receive health care within your community. Using this program does NOT impact your existing VA health care, or any other VA benefit.


On April 19, 2017, President Trump signed a law that removes the August, 7, 2017, expiration date and allows VA to utilize funding dedicated to the Veterans Choice Program (VCP) until it is exhausted. The VCP is a critical program that increases access to care for Veterans by authorizing millions of appointments for Veterans in the community.

Click here to view a fact sheet about the changes this law made.


Am I Eligible?

You are eligible if any of these situations apply to you:

  • 30 days: Have you been told by your local VA medical facility that they can’t schedule your appointment within 30 days of the clinically indicated date or if no such date can be determined, your preferred date?
  • 40 miles: Is your current residence more than 40 miles from the closest VA medical facility?
  • Air, boat, or ferry: Do you need to travel by air, boat or ferry to the VA medical facility closest to your home?
  • Excessive travel burdens: Are you faced with an excessive burden due to traveling to the closest VA medical facility based on geographic challenges, environmental factors, a medical or other specific factors as determined by your clinician?

YES: If you were are enrolled in VA Health Care on or before August 1, 2014 or you are eligible to enroll as a combat Veteran, and answered “yes” to any of the questions above, you may be eligible.

If you’d like to talk to someone, call 1-866-606-8198.

How do I Sign Up?

To get started, you’ll need to pick a health care physician, gather some information and give us a call. We will work with you to ensure you are approved for care in your community.

  1. Step 1: Check if you are eligible.
  2. Note: To determine distance eligibility for the Choice Program, VA uses the current address that you have on file with VA. Learn how to update your address.

  3. Step 2: Explore which doctors are participating in your area.
  4. Step 3: Make sure you have information on hand about any other health insurance coverage you may have.
  5. Step 4:

    Scheduling an Appointment:

    If you are a Distance- eligible Veteran call 1-866-606-8198 to confirm eligibility and ensure the care needed is covered by VA. When you call, you will be asked for:

    • Your first and last name
    • Your full address
    • The name of your preferred community physician. Unfortunately, not all physicians will be eligible to participate so if your preferred physician is not available, we will recommend other physicians in your area.

    If you are a Wait List- eligible Veteran, you will receive a phone call from a VA partner (a non-VA phone number) to help set up your appointment. When you receive this call you will be asked for:

    • Your first and last name
    • Your full address
    • Your date of birth
    • The last 4 digits of your social security number

If you’d like to talk to someone, call 1-866-606-8198 or live chat with one of our representatives today.

Additional Program Information

  • The Choice Program does not impact your existing VA health care or any other VA benefit.
  • If you did not receive a Choice Card or if you cannot find your card, please call 1-866-606-8198 to learn more about eligibility for the Veterans Choice Program.
  • If you are satisfied with your wait time at a VA facility and wish to continue waiting for VA care, there is nothing you need to do at this time.
  • Community only covered by VA for medical needs which have been approved by your VA physician. We can happily schedule an appointment for other medical needs, but we can only cover the cost of care related to your VA-approved health needs.
  • The Veteran Choice Program is part of the Veterans Access, Choice, and Accountability Act of 2014 (VACAA). To learn more about VACAA click here.
  • Call to Get Started


    icon: phone; Apply by Phone

    866-606-8198

    If you have questions about other aspects of VA health care visit www.va.gov/health

  • Need Help?


    Live Chat


    icon: chat; Chat online

    Monday Thru Friday

    8am — 8pm Eastern

    Click here

Locate A Participating Provider

  • Is the Choice Program affecting your credit?

    For assistance, call 1-877-881-7618 and Press 1 between 9 a.m. to 5 p.m. Eastern Standard Time.

    VA will help you resolve adverse credit reporting and debt collection issues caused by use of the Choice Program.



 

Don’t Miss Out on VA Benefits

Answer some questions and find out if you may be eligible.