WASHINGTON – The U.S. Department of Veterans Affairs (VA) announced today the Veterans Benefits Administration (VBA) and Office of Information and Technology (OIT) successfully completed all Information Technology (IT) updates to process education benefits for Veterans.

The updates were completed Oct. 31 in accordance with the Harry W. Colmery Veterans Educational Assistance Act of 2017, also referred to as the Forever GI Bill,  which included 31 GI Bill®-related provisions that expanded and enhanced opportunities for Veterans using the GI Bill® in pursuit of their educational and career goals.

“These IT changes improve our ability to deliver education benefits to GI Bill® students.” said VA Secretary Robert Wilkie. “As VA works to modernize processes, this milestone is an important step in our digital transformation journey — merging people, procedures and technology.”

Since 2018, VA has ensured Veterans realized the impact of these provisions — including restoration of entitlement, removal of the delimiting date to use the Post-9/11 GI Bill® and full benefits to eligible Purple Heart recipients — while implementing these changes within its IT systems.

The implementation of the Colmery Act has been a joint undertaking with VBA, OIT, MITRE Corporation and Accenture Federal Services. Working together as an integrated unit, the team delivered comprehensive software development, integration, testing, communications and training to meet immediate needs.

The “go-live” of Colmery Act IT updates ultimately changes the way VBA interfaces with Veterans.  The integrated solution allows VA to better serve Veterans in pursuit of their education and career goals through improved processing times, rapid response to legislation and fewer manual work arounds.

The team utilized an innovative Scaled Agile Framework (SAFe) to collaborate across multiple systems and VA offices, resulting in improved engagement, quality and efficiency. Despite transitioning to a virtual work environment in March, the team adapted quickly and continued to meet the mission leveraging the SAFe approach.

The following updates represent important benefits changes for GI Bill® students, as the Colmery Act expands opportunities under the Post-9/11 GI Bill®.

To communicate these important changes and provide updates throughout the implementation process, VA conducted extensive communication, outreach campaigns and gathered feedback. This included channels such as email, toolkits and focus groups, as well as grassroots efforts such as social media campaigns reaching more than 910,000 stakeholders, and a nine-state, 24-stop nationwide School Tour.

For more information on the bill visit VBA benefits.

###

Reporters and media outlets with questions or comments should contact the Office of Media Relations at vapublicaffairs@va.gov

Veterans with questions about their health care and benefits (including GI Bill). Questions, updates and documents can be submitted online.

Contact us online through Ask VA

Veterans can also use our chatbot to get information about VA benefits and services. The chatbot won’t connect you with a person, but it can show you where to go on VA.gov to find answers to some common questions.

Learn about our chatbot and ask a question

Subscribe today to receive these news releases in your inbox.

More from the Press Room