WASHINGTON — The U.S. Department of Veterans Affairs (VA) makes an impact, driving change and advancement, in the federal health information technology market.

FedHealthIT recognized VA for creating products and services that have a profound impact on the lives of Veterans through developments in digital and cloud-based solutions and health-IT modernization initiatives.

“Part of the department’s mission is its commitment to providing exceptional customer service,” said VA Secretary Robert Wilkie. “Among the Veterans’ calls VA heeded – building a simpler, more user-friendly VA.gov website and expanding telehealth services to the 40% of Veterans living in rural areas.”

Listening to Veterans and critically analyzing their thoughts has led to notable VA projects to include:

For information on VA leaders, their transformative health-IT projects and how those projects help Veterans visit VA 2020 FedHealthIT 100 Awardees.

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Reporters and media outlets with questions or comments should contact the Office of Media Relations at vapublicaffairs@va.gov

Veterans with questions about their health care and benefits (including GI Bill). Questions, updates and documents can be submitted online.

Contact us online through Ask VA

Veterans can also use our chatbot to get information about VA benefits and services. The chatbot won’t connect you with a person, but it can show you where to go on VA.gov to find answers to some common questions.

Learn about our chatbot and ask a question

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