Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.
Attention A T users. To access the combo box on this page please perform the following steps. 1. Press the alt key and then the down arrow. 2. Use the up and down arrows to navigate this combo box. 3. Press enter on the item you wish to view. This will take you to the page listed.
Veterans Crisis Line Badge

Office of Small & Disadvantaged Business Utilization


Canteen Merchandise System

Veterans Canteen Service logo

Individual Medical Center | VA Central Office | Office of Acquisition, Logistics, and Construction
Canteen Merchandise System | Federal Business Opportunities | Federal Supply Schedule
Subcontracting Opportunities | VA Forecast of Contracting Opportunities | VA on FedBizOpps

Vendors make direct contact with Veterans Canteen Service (VCS) Divisional Merchandise Managers in Central Office to negotiate for merchandise and terms.

New merchandise selections and vendor sources are reviewed at regularly scheduled Merchandise Committee meetings.  Approved vendors will have selected items with established terms, costs and Retail Sell Prices placed in our automated Purchase Order Management System (POMS).  These items are then available for each Canteen to order thru POMS.

Canteen Chiefs select merchandise for their canteen from POMS in concert with the Best Sellers List which outlines basic items required to be stocked at each canteen.  This system offers a personalized selection process allowing local and regional needs to be met.

The VCS has no national warehousing facilities; all shipments ordered by canteens are to be shipped directly from the manufacturer to the ordering canteen.

Sale Events and Special Promotional Programs are coordinated and distributed by Retail Operations.

Inquires should be directed to:

Department of Veterans Affairs
Veterans Canteen Service Central Office
Retail Operations (RO)
#1 Jefferson Barracks Road
Building 25, Room 113
St. Louis, MO 63125-4194

Phone:  (314) 845-1200/1224
FAX:  (314) 845-1202

Connect with

Stay up-to-date. Subscribe.
  • Mail only:
    810 Vermont Avenue, NW
    Washington, DC 20420

    OSDBU Call Center:
    Hours: 8 a.m.–6 p.m. (Eastern)
For advice on potential procurement opportunities in your area, contact your local

VA Small Business Liaison.

Use the Inquiry Routing & Information System (IRIS) to access VA benefits and more.