Improving LGBT+ Veteran customer experience: Panel Discussion and Training
This event is for anyone who works with LGBT + Veterans. Come learn how to improve your LGBT + customer experience. The session will teach you the best approach to take with LGBT+ Veterans, what terminology to use, how to create a safe space, and what polices and resources are available to you. We will follow that with a Q & A session with three current LGBT+ Veterans who will talk about their experience as patients at the VA.