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State of Veteran Customer Experience Summit with Community and VSO Partners

Thursday, Oct 15, 2020
1:00 p.m. – 2:00 p.m. ET


This event already happened.

Join us for a special presentation by VA, Community Partners, and Veteran Service Organizations to showcase customer experience improvements for Veterans, their families, caregivers, and survivors.

Opening remarks by Secretary Robert Wilkie

Special Guests:

Dr. Lynda Davis, Chief Veterans Experience Officer

Chairman Cheryl Mason, Board of Veterans’ Appeals

Dr. Richard Stone, Veterans Health Administration, Executive in Charge

Dr. Paul Lawrence, Under Secretary for Benefits

Randy Reeves, Under Secretary for Memorial Affairs

Jason Beardsley, VSO Liaison

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