Typhoon Mawar

Veterans who need emergency medical services should call 9-1-1 and visit their closest open emergency room throughout the storm period.

For non-emergency health-related questions, please call for any VA related medical needs 1 (800)-214-1306.

Option 1 for Pharmacy can opt to use the Audio-Care automated computer line service

Option 2 – the Appointment Line – can use the Audio-Care automated computer line service

Option 3 for tele-advice nurse will be connected to a call center agent or nurse.

Pharmacy Disaster Relief Plan

The VA Pacific Island Health Care system has enacted the Pharmacy Disaster Relief Plan for the island Guam and Saipan. Veterans who need an emergency supply of medications will be able to go to any retail pharmacy open to the public, with a written prescription or active VA prescription bottle (not older than 6 months) and has active refills available. Veterans can receive at least a 30 day supply of medications under this plan. Controlled substances are not included. Veterans must present a valid VA ID Card when requesting medications and they should also have another form of ID available. This service is planned to conclude on

Contact the Heritage Health Customer Care Line at 1-866-265-0124, option 1 for billing information. Heritage operating hours during the storm period are Monday thru Friday, 2AM to 4PM HST and Saturday 5AM to 10AM HST. They are closed on Sunday.