An official website of the United States government
New update to the performance dashboard
VA.gov is now using Google Analytics 4 (GA4) for data analytics. Due to this switch, you may notice changes in the reported numbers starting July 1, 2024. This change will provide a deeper understanding of how people use VA.gov and is built to work well with new technology and privacy rules.
VA.gov at a glance
Signed in users: The total count of users who have signed in to VA.gov over the last 12 months, using ID.me, MyHealthVet, or DS Logon.
User satisfaction: An average monthly score that measures satisfaction based on a user's feedback for different VA.gov services.
Successful transactions: The total count of completed actions taken on VA.gov over the last 12 months. This includes applications submitted (e.g. health care, education, etc.), health appointments scheduled, claim statuses checked, benefit letters downloaded, and all other transactions completed using VA.gov tools.
VA.gov service
Total users: The total count of users who have visited VA.gov over the last 30 days and used service lines such as health care, education, pension, etc.
User satisfaction: An average monthly score that measures satisfaction based on a user's feedback for different VA.gov services.
Transactions: The total count of user actions such as submitting an application, downloading a form, scheduling an appointment as indicated by the specific tool, for the last 30 days.
Health care
Data is from the previous 30 daysTotal users
1,290,771 Up 2% compared to last yearUser satisfaction
69.4%| Tool | Transactions |
|---|---|
| Apply for health care benefits | 10,419 |
| Schedule and view VA appointments online | 51,376 |
Education
Data is from the previous 30 daysTotal users
801,835 Down 5% compared to last yearUser satisfaction
45.7%| Tool | Transactions |
|---|---|
| Apply for education benefits | 9,936 |
| Apply to use transferred education benefits | 1,048 |
| Manage education benefits | 15,191 |
| Apply for education benefits as an eligible dependent | 17,283 |
| Manage education benefits as an eligible dependent | 931 |
| GI Bill® School Feedback Tool | 99 |
| Check Post 9/11 GI Bill benefits | 156,160 |
Pension & fiduciary
Data is from the previous 30 daysTotal users
142,029 Down 17% compared to last yearUser satisfaction
53.3%| Tool | Transactions |
|---|---|
| Apply for Veterans Pension benefits | 814 |
Disability
Data is from the previous 30 daysTotal users
1,285,223 Down 33% compared to last yearUser satisfaction
59.2%| Tool | Transactions |
|---|---|
| Check VA claim or appeal status | 4,432,192 |
| File for disability compensation | 60,741 |
| Authorize the release of non-VA medical information to VA | 1,720 |
Burials & memorials
Data is from the previous 30 daysTotal users
94,712 Up 1% compared to last yearUser satisfaction
77.8%| Tool | Transactions |
|---|---|
| Apply for pre-need eligibility determination | 1,977 |
| Apply for burial benefits | 1,390 |
Profile & records
Data is from the previous 30 daysTotal users
824,542 No change compared to last yearUser satisfaction
50.7%| Tool | Transactions |
|---|---|
| Update contact information & preferences | 896,818 |
| Update direct deposit information | 24,310 |
| Download VA benefits letters | 298,548 |