We are transforming VA.gov into a single unified digital experience for all Veterans. This performance dashboard tracks our progress in that mission by sharing metrics that support our three North Star goals:
- Increase the use of self-service tools
- Decrease the time Veterans spend waiting for an outcome
- Consistently deliver a satisfying, reliable, and secure experience
VA.gov at a glance
VA.gov service
Health Care
Usage data from previous 30 daysTOTAL USERS
1,370,731 Up 18% compared to prior year periodUSER SATISFACTION
54.3%Tool | Transactions |
---|---|
Schedule and view VA appointments online | 91,543 |
Complete COVID-19 online screening | 47,074 |
Apply for health care benefits | 11,299 |
COVID-19 Vaccine interest form sign ups | 30 |
Education
Usage data from previous 30 daysTOTAL USERS
636,010 Up 13% compared to prior year periodUSER SATISFACTION
32.0%Tool | Transactions |
---|---|
Check Post 9/11 GI Bill benefits | 77,820 |
Manage education benefits | 14,540 |
Apply for education benefits | 10,784 |
Apply for education benefits as an eligible dependent | 10,693 |
Apply to use transferred education benefits | 4,665 |
Apply for VET TEC | 4,059 |
Manage education benefits as an eligible dependent | 2,393 |
GI Bill® School Feedback Tool | 151 |
GI Bill® Comparison Tool | 0 |
Apply for education benefits under the NCS program | 0 |
Pension & Fiduciary
Usage data from previous 30 daysTOTAL USERS
171,252 Up 17% compared to prior year periodUSER SATISFACTION
61.1%Tool | Transactions |
---|---|
Apply for Veterans Pension benefits | 485 |
Disability
Usage data from previous 30 daysTOTAL USERS
1,263,247 Up 31% compared to prior year periodUSER SATISFACTION
56.9%Tool | Transactions |
---|---|
Check VA claim or appeal status | 2,237,885 |
File for disability compensation | 60,251 |
Burials & Memorials
Usage data from previous 30 daysTOTAL USERS
108,056 Up 15% compared to prior year periodUSER SATISFACTION
59.3%Tool | Transactions |
---|---|
Apply for pre-need eligibility determination | 1,878 |
Apply for burial benefits | 1,605 |
Profile & Records
Usage data from previous 30 daysTOTAL USERS
779,186 Up 17% compared to prior year periodUSER SATISFACTION
30.3%Tool | Transactions |
---|---|
Download VA benefits letters | 581,153 |
Update contact information & preferences | 86,211 |
Update direct deposit information | 18,902 |