An official website of the United States government
VA.gov at a glance
Signed in users: The total count of users who have signed in to VA.gov over the last 12 months, using ID.me, MyHealthVet, or DS Logon.
User satisfaction: An average monthly score that measures satisfaction based on a user's feedback for different VA.gov services.
Successful transactions: The total count of completed actions taken on VA.gov over the last 12 months. This includes applications submitted (e.g. health care, education, etc.), health appointments scheduled, claim statuses checked, benefit letters downloaded, and all other transactions completed using VA.gov tools.
VA.gov service
Total users: The total count of users who have visited VA.gov over the last 30 days and used service lines such as health care, education, pension, etc.
User satisfaction: An average monthly score that measures satisfaction based on a user's feedback for different VA.gov services.
Transactions: The total count of user actions such as submitting an application, downloading a form, scheduling an appointment as indicated by the specific tool, for the last 30 days.
Health care
Data is from the previous 30 daysTotal users
1,195,422 Up 10% compared to last yearUser satisfaction
67.2%| Tool | Transactions |
|---|---|
| Apply for health care benefits | 11,202 |
| Schedule and view VA appointments online | 55,447 |
Education
Data is from the previous 30 daysTotal users
550,890 Down 7% compared to last yearUser satisfaction
50.0%| Tool | Transactions |
|---|---|
| Apply for education benefits | 6,921 |
| Apply to use transferred education benefits | 1,271 |
| Manage education benefits | 9,723 |
| Apply for VET TEC | 1 |
| Apply for education benefits as an eligible dependent | 15,455 |
| Manage education benefits as an eligible dependent | 1,895 |
| GI Bill® School Feedback Tool | 55 |
| Check Post 9/11 GI Bill benefits | 70,382 |
Pension & fiduciary
Data is from the previous 30 daysTotal users
178,937 Down 4% compared to last yearUser satisfaction
33.3%| Tool | Transactions |
|---|---|
| Apply for Veterans Pension benefits | 772 |
Disability
Data is from the previous 30 daysTotal users
1,074,835 Down 11% compared to last yearUser satisfaction
49.9%| Tool | Transactions |
|---|---|
| Check VA claim or appeal status | 3,257,842 |
| File for disability compensation | 53,475 |
Burials & memorials
Data is from the previous 30 daysTotal users
93,674 Up 1% compared to last yearUser satisfaction
84.4%| Tool | Transactions |
|---|---|
| Apply for pre-need eligibility determination | 2,696 |
| Apply for burial benefits | 1,404 |
Profile & records
Data is from the previous 30 daysTotal users
800,014 Up 12% compared to last yearUser satisfaction
48.1%| Tool | Transactions |
|---|---|
| Update contact information & preferences | 92,148 |
| Update direct deposit information | 24,607 |
| Download VA benefits letters | 324,870 |