We are transforming VA.gov into a single unified digital experience for all Veterans. This performance dashboard tracks our progress in that mission by sharing metrics that support our three North Star goals:
- Increase the use of self-service tools
- Decrease the time Veterans spend waiting for an outcome
- Consistently deliver a satisfying, reliable, and secure experience
VA.gov at a glance
VA.gov service
Health Care
Usage data from previous 30 daysTOTAL USERS
1,135,346 Up 25% compared to prior year periodUSER SATISFACTION
60.8%Tool | Transactions |
---|---|
Schedule and view VA appointments online | 76,603 |
Apply for health care benefits | 10,910 |
Complete COVID-19 online screening | 9,848 |
COVID-19 Vaccine interest form sign ups | 0 |
Education
Usage data from previous 30 daysTOTAL USERS
582,093 Up 18% compared to prior year periodUSER SATISFACTION
48.1%Tool | Transactions |
---|---|
Check Post 9/11 GI Bill benefits | 80,849 |
Manage education benefits | 12,443 |
Apply for education benefits as an eligible dependent | 11,352 |
Apply for education benefits | 8,167 |
Manage education benefits as an eligible dependent | 2,713 |
Apply for VET TEC | 2,624 |
Apply to use transferred education benefits | 1,769 |
GI Bill® Comparison Tool | 59 |
GI Bill® School Feedback Tool | 29 |
Apply for education benefits under the NCS program | 0 |
Pension & Fiduciary
Usage data from previous 30 daysTOTAL USERS
137,980 Down 2% compared to prior year periodUSER SATISFACTION
57.1%Tool | Transactions |
---|---|
Apply for Veterans Pension benefits | 973 |
Disability
Usage data from previous 30 daysTOTAL USERS
1,185,818 Up 51% compared to prior year periodUSER SATISFACTION
51.3%Tool | Transactions |
---|---|
Check VA claim or appeal status | 2,825,579 |
File for disability compensation | 54,666 |
Burials & Memorials
Usage data from previous 30 daysTOTAL USERS
109,317 Up 16% compared to prior year periodUSER SATISFACTION
78.9%Tool | Transactions |
---|---|
Apply for pre-need eligibility determination | 1,740 |
Apply for burial benefits | 1,504 |
Profile & Records
Usage data from previous 30 daysTOTAL USERS
664,284 Up 12% compared to prior year periodUSER SATISFACTION
36.9%Tool | Transactions |
---|---|
Download VA benefits letters | 300,750 |
Update contact information & preferences | 73,507 |
Update direct deposit information | 17,986 |