Contact us
Find phone numbers and contact information at VA Providence Health care system for frequently requested services like patient advocates, medical records, billing and insurance, and more.
Patient help and resources
Need help? Contact a patient advocate
If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.
Medical records office
Access your medical records online or request a copy of your records from our Release of Information office.
Billing and insurance
Pay your VA Providence health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.
Pharmacy
Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.
Mailing address & Numbers
Mailing address
VA Providence Health Care System
830 Chalkstone Avenue
Providence, RI 02908-4738
Main phone numbers
Local: 401-273-7100
Toll free: 866-363-4486
To use TeleType (TTY) services: dial 711.
A-E
ALS
Ext. 13234
Ambulatory Diagnostic & Treatment Unit
Appointments (Automated Line)
Audiology
Benefits Representative
Billing - Consolidated Patient Accounts
Blind Rehabilitation (BROS)
Blood Draw - Phlebotomy
Bronchoscopy Suite
CAT - CT Scan
COVID-19 Vaccines
Canteen Office
Canteen Store - VCS Patriot Store
Cardiology
Caregiver Support Program
Case Management - Inpatient
Case Management - Outpatient
Cashier
Chaplain Service
Community Care Office
Community Residential Care Coordinator
Compensation and Pension
Cystoscopy
Dental Clinic
Dermatology
Diagnostic Imaging
Donations
Ear, Nose and Throat - ENT
Echocardiography Lab
Electrocardiogram - EKG (walk-in)
Eligibility
Emergency Department (ED)
Employee Education - VA Medical Center
Endocrinology
Endoscopy Unit
Enrollment
Environmental Management Service - EMS
Eye Clinic
FOIA - Freedom of Information Act - and Privacy Office
G – M
GI (Gastroenterology) - Liver
Geriatrics & Extended Care
Gynecology
Head and Neck
Home-Based Primary Care
Home-Based Primary Care
Homeless Veteran Clinic
Hyannis VA Outpatient Clinic
Identification Cards
Infectious Disease
Integrative Health and Wellness Center
Lesbian, Gay, Bisexual and Transgender Veterans
Library
MOVE - Weight Management Program
MRI (Magnetic Resonance Imaging)
Means Test
Mental Health
Mental Health - Administration
Mental Health - Collaborative Addiction Recovery Services
Mental Health - Comprehensive Ambulatory Psychiatry Section - CAPS
Mental Health - Employment Resource Center
Mental Health - Inpatient Unit
Mental Health - Intensive Case Management
Mental Health - Neuropsychology
Mental Health - Post-Deployment and Readjustment Program
Mental Health - Psychosocial Rehabilitation and Recovery Center
Mental Health - Trauma Recovery Services - PTSD
Mental Health - Urgent Care
Middletown VA Outpatient Clinic
Mobility Manager
My HealtheVet - Registration
N – Z
Neurology
New Bedford VA Outpatient Clinic
Nuclear Medicine
Nutrition and Food Services
Oncology / Hematology
Orthopedics
Patient Advocate Office
Pharmacy
Podiatry
Police Service
Primary Care
Prosthetic and Sensory Aids Service
Psychosocial Rehabilitation and Recovery Center (PRRC)
Public Affairs / News
Pulmonary
Release of Information
Rheumatology
Sensory and Physical Rehabilitation Service
Social Work Services
Starbucks Coffee Shop
Thoracic Services
01-273-7100 Ext. 13258
Transition and Care Management for Returning Service Members
Transportation
Ultrasound
Urology
Vascular Services
Voluntary Service
Women Veterans
X-ray
Media and press
The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Providence Health cares system.
Phone: 401-273-7100, ext. 13369
- For media inquiries/general info, please contact: 401-457-3369 or 401-523-9700
- For website & social media, please contact: 401-457-3009
Email: vhapropublicaffairs@va.gov
After hours or on weekends, call the operator at 401-273-7100, and ask for the administrator on duty.
Submit a FOIA request
Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.
For questions about your request to VA Providence Healthcare System
Phone: 401-273-7100, ext. 3481, 3482, or 3485
Additional FOIA request information
Review VA’s requirements for a FOIA request, including sample requests.
See the VA FOIA Library, which publishes commonly requested records.
If you don’t know where the records you are requesting are maintained, submit your request to vacofoiaservice@va.gov instead of VA Providence.
Report suspected fraud or mismanagement
Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.
Phone: 800-488-8244
Mail:
VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420
Learn more about the VA OIG hotline.
Report patient care or safety issues
If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.
Submit a complaint online: https://www.jointcommission.org/report_a_complaint.aspx
Phone: 800-994-6610
Fax:
Email: complaint@jointcommission.org
Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018
Support for first responders and community EDs
You can use these VA and Veteran Service Organization contacts to help connect Veterans to resources in their community for help.
Veterans Crisis Line (24/7)
Connect Veterans with caring, qualified Veteran Crisis Line responders for free, private help anytime 24/7. Calls will be routed to a local Suicide Prevention Coordinator at the Providence VA.
VA Providence Health Care
Main Phone: 401-273-7100
Tap Line (Local VA Call Center): 401-457-3336
Centralized Call Center (Authorization): 844-724-7842
Emergency Department: 401-273-7100, ext. 12615
Mental Health Urgent Care: 401-273-7100, ext. 11487
Social Work Services: 401-273-7100, ext. 16791 M-F 8:00am -4:00pm
Housing Support Program: 401-457-3331
24/7 VA Providence Police Department: 401-457-3008
View our clinic locations and contact information
National VA Homeless Veterans Hotline (24/7)
Connect Veterans who are homeless or at imminent risk of homelessness with a trained VA staff member, 24 hours a day, seven days a week.
Phone: 877-424-3838
Vet Center (24/7) Call Center
Around the clock confidential call center where Veterans and their families can call to talk about their military experience or any other issue they are facing in their readjustment to civilian life. Once callers’ needs are addressed by the Call Center, they will also be referred to their local community-based Vet Centers for follow-up, where a wide range of social and psychological services can be provided, including trauma focused care and referrals to VA/community benefits and services.
Vet Center Locations: Warwick, RI – Fairhaven, MA – Hyannis, MA
Phone: 877-WAR-VETS (877-927-8387)
Veterans Justice Outreach (VJO) Program
VJO Specialists function as a VA liaison with the local court system and law enforcement throughout Rhode Island and Bristol/Barnstable Counties in Massachusetts, assisting with registering Veterans for care, helping them through the CJ system and referring for mental health and medical care, homeless services and other needs.
VJO Specialists: Richard Flynn, Whitney Conrad, Erica Madaus
Contact:
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