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Can I get a Login.gov or ID.me account if I don’t have a mobile phone?

Yes. But you’ll need to use alternate methods to verify your identity and add multifactor authentication (MFA).

For Login.gov: You can verify your identity at a participating U.S. post office. If you don’t have a U.S. phone number at all, you may be able to verify your address by mail.

Learn about verifying in person (Login.gov website)

Learn about verifying by mail (Login.gov website)

For ID.me: You can verify your identity on a video call. You’ll need a computer with a webcam and internet connection. And you’ll need to upload photos of your ID from the computer. Or you can book an appointment to verify your identity in person at a participating location of The UPS Store.

Learn about verifying on a video call (ID.me website)

Learn about in-person verification appointments (ID.me website)

For both accounts: You can choose an MFA method that doesn’t require a mobile phone, like a security key, landline, or backup codes. 

Review MFA methods (Login.gov website)

Review MFA methods (ID.me website)

VA benefits

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    Apply for a printed Veteran ID card, get your VA benefit letters and medical records, and learn how to apply for a discharge upgrade.

Need more help?

MyVA411 main information line: 800-698-2411