How should I prepare for a video health appointment?
Take these steps before your appointment:
- If you’re using an iPad or iPhone, download the VA Video Connect iOS app.
Find VA Video Connect on the Apple app store - If you’re using any other device, you don’t need to download any software or app.
- Make sure your device has a web camera and microphone. If your device doesn’t have these, you can use an external camera and microphone connected to your device.
- Make sure you have a strong internet connection. If you’re using your mobile phone, try connecting to a Wi-Fi network instead of your cellular data network.
- Try to find a quiet, private, and well-lit location to connect to your appointment.