How to renew a VA prescription
If your prescription is too old to refill or has no refills left, you’ll need to request a renewal by phone or online. The fastest way to request your renewal is by phone. Learn how to request a renewal now.
Request a prescription renewal by phone
To request your renewal, call your VA pharmacy’s automated refill line.
You can find the pharmacy phone number on your prescription label or in your prescription details online. When you call, follow the prompts to select the automated refill line.
Here’s what you’ll need when you call:
- The prescription number
- Your Social Security number
If our automated system can’t renew your prescription, the system will direct your call to a pharmacy representative for more help.
Request a prescription renewal online
Sign in to the Messages section of My HealtheVet on VA.gov. Start a new secure message to your health care team. Include as much of this information as you can:
- Medication name, strength, and form (like LOSARTAN 50 mg tab)
- Prescription number
- Provider who prescribed the medication
- Number of refills left
- Prescription expiration date
- Reason for use
- Quantity
You can find this information on your prescription label and in your prescription details online.
Note: If you’re requesting renewals for more than 1 prescription from the same care team, send 1 message with all your requests.
Or go to My HealtheVet on VA.gov to refill and track your VA prescriptions and review all medications in your VA medical records.