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What if I can’t sign in to VA.gov because my password doesn’t work?

First, try resetting the password for the account you use to sign in to VA.gov:

Note: If you need more support from Login.gov or ID.me, go to the account service’s website.

Go to the Login.gov help center

Go to the ID.me support section

If you’ve taken these steps and still can’t sign in, call us at 800-698-2411, and select 0 (TTY: 711). We’re here 24/7.

VA benefits

  • Health care

    Apply for VA health care, find out how to access services, and manage your health and benefits online.

Need more help?

MyVA411 main information line: 800-698-2411