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Secure Sign-in Change Event at Eugene VA Health Care Center

PRESS RELEASE

December 3, 2024

Roseburg , OR — Are You Ready for Changes to My VA Health Sign-In? Starting January 31, 2025, you will no longer be able to sign-in to My VA Health using your My HealtheVet user ID and password.

Are You Ready for Changes to My VA Health Sign-In?

What is changing?

Starting January 31, 2025, you will no longer be able to sign-in to My VA Health using your My HealtheVet user ID and password.

If you need assistance with these sign-in changes, please visit the Eugene VA Health Care Center on December 11, 2024, from 9:30 a.m. to 2:00 p.m. We will help you create your new secure Login.gov or ID.me account. For more information, visit www.va.gov/sign-in-changes.

What to Bring for In-Person Assistance

The process should take approximately 20 minutes, provided you bring the following items:

  • Your ID. An unexpired driver’s license, state-issued ID, passport, or passport card. 
  • Your Social Security number.
  • Additional identification documents. Particularly if you have recently moved, changed your phone number, have a phone number on a plan under someone else's name, or if your driver's license has been expired for less than a year. Recommended additional documents include your Social Security card, DD-214, unexpired Veterans Health ID Card, and a utility or auto insurance bill in your name showing your current address. 
  • Your mobile phone. You will need access to your personal email account and must be able to receive text messages on this device. Additionally, your phone's camera will be used to take photos. You may also bring a tablet or laptop for assistance with setting up the portal on that device.  

Location

Eugene VA Health Care Center
See Check-in Location First Floor
3355 Chad Dr., Eugene, OR  97408

Date

December 11, 2024

Time

9:30 a.m. to 2:00 p.m.

Questions

Contact the Virtual Health Resource Center at 541-440-1000, extension 44486 or 44428.

The Roseburg Health Care System is committed to providing the Right Care at the Right Time in the Right Place. ❤️


About the Veterans Health Administration: The Veterans Health Administration is committed to providing comprehensive health care services to Veterans. Our mission is to honor America’s Veterans by providing exceptional health care that improves their health and well-being.


The point of contact for this release is the Public Affairs Office, Roseburg VA Health Care System; vharos-publicaffairs@va.gov; 541-440-1000, Ext. 43026.

Media contacts

Nikol Hansen, Public Affairs Specialist

Phone:

Sandra Kidd, Public Affairs Specialist

Phone:

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