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Veteran Care Coordinators

VA Salem health care employees receive training in clinical care that is responsive to the unique needs of Veterans. Our trained Veteran care coordinators are fully equipped to support the health, welfare, and dignity of you and your family.

Connect with a care coordinator

Susan Hall LCSW

VA Salem health care

Phone:

Care we provide at VA Salem

We promote the health, welfare, and dignity of all Veterans and their families. We focus on ensuring a safe and welcoming environment when providing you with sensitive and high-quality health care services like:  

  • Mental health services
  • Creative arts therapies
  • HIV and STI testing, counseling, and care, including PEP (post-exposure prophylaxis) and PrEP (pre-exposure prophylaxis) for Veterans at risk for HIV
  • Other prevention, screening, wellness, and testing services

Policies and practices to know

The care coordinator can help you get started with care or with navigating any of these issues.

Visitation: A same-sex partner, family member, friend, or other individual can be present with the patient for emotional support during the course of the patient's stay.

Definition of family: "Family" may include individual(s) not legally related to the individual. Family members include spouses, domestic partners, different-sex and same-sex significant others.

Advance directives: Veterans may designate any person as a decision-maker for care if they won't be able to make these decisions themselves. This includes same-sex partners. Advance directive agents are chosen by the Veteran and do not need to be biologically related.

Documentation in medical records: VA Salem maintains the confidentiality of information about sexual orientation, sexual behavior, just like any other private health information.