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Patient Advocates

The Veteran Experience Program was established to promote positive experiences for all our Veterans. A fundamental value in VHA is for Veterans and their families, who are served in or through VHA facilities and clinics, to have their priorities and needs addressed in a proactive, convenient, and timely manner.

Connect with a patient advocate

Patient advocate team in Salisbury, Kernersville, and Charlotte.

Care we provide at VA Salisbury

Our patient advocates work hard to make sure you receive the best possible care. They offer help with:

  • Patient concerns with the care team
  • Advocating for patient and family rights

 

Veteran Experience Liaisons (VELs)

No matter which service you visit, you will always be able to find one of our many VELs. These individuals can address and resolve your concern at the service level.

We strive to always provide the highest quality of care to the Veterans of our nation who call the Salisbury area home. The Veteran Experience Advocates:

  • serve as liaisons between patients and the medical center
  • act on the patient's behalf
  • help patients understand their rights and responsibilities

  • Learn more about how patient advocates support Veterans at VA and what the process of working with one is like.

  • Learn about your rights and responsibilities as a patient at VA.

  • Learn about your rights and responsibilities as a family member who may be helping a Veteran make decisions about their care.

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