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Veterans Response Team

VRT Resources include: Mental Health, Homelessness, Substance Use, Intimate Partner Violence, Veterans Justice Outreach Specialist, and Peer Support programs.

The Crisis Response and Intervention Training classes are designed for current law enforcement personnel and community first responders.

What is the Veterans Response Team (VRT)?

The Veterans Response Team (VRT) teaches Veteran first responders, who are also CIT trained, how to effectively and peacefully resolve incidents involving a Veteran in crisis. Officers learn to leverage their law enforcement training and their shared military experiences with the Veteran in crisis to de-escalate the event and prevent violence. Emphasis is placed on connecting Veterans with locally available resources designed to improve the health and well-being of Veterans, reduce unnecessary incarceration rates, and establish a network of officers trained to respond to a Veteran in crisis.

Charlotte VRT Crisis Services Available

All resources available at the South Charlotte Health Care Center.

ResourceLocationHoursPhoneUrgent Care Clinic1st FloorM-F 8 a.m. to 6 p.m.N/ASubstance Use Walk-InIndependence Park ClinicMonday 8:30-11:30; Tuesday 1:00-4:00; Wednesday 10:30 am-11:30 am and 1:00 pm-4:00 pm; Thursday 1:00 pm-4:00 pm; Friday 8:30am-11:30 am(704) 329-1300 ext. 31300Healthcare for Homeless VeteransMarshall Park ClinicM-F 9 a.m. to 3 p.m.(704) 329-1300 ext. 32109Homeless Veterans HotlineN/A24/7/3651-877-4AID-VETVeterans Crisis LineN/A24/7/365Dial 988 then press 1AppointmentsN/AM-F 8 a.m. to 4 p.m.1-800-706-9126Same Day Access (Mental Health)1st Floor Mental Health ClinicM-F 8 a.m. to 4 p.m.(704) 329-1300 ext. 31300

Kernersville VRT Crisis Services Available

All resources available at the Kernersville Health Care Center.

ResourceLocationHoursPhoneUrgent Care Clinic1st floorM-F 8 a.m. to 6 p.m.N/ASubstance Use Walk-InMental Health Clinic,M-F 8:30 to 11:30 a.m.(336) 515-5000 ext. 28500Healthcare for Homeless VeteransMental Health ClinicM-F 9 a.m. to 3 p.m.(336) 515-5000 ext. 21155Homeless Veterans HotlineN/A24/7/3651-877-4AID-VETVeterans Crisis LineN/A24/7/365Dial 988 then press 1AppointmentsN/AM-F 8 a.m. to 4 p.m.1-800-706-9126Same Day Access (Mental Health)1st Floor Mental Health ClinicM-F 8 a.m. to 4 p.m.(336) 515-5000 ext. 21232

Salisbury VRT Crisis Services Available

All resources available at the W.G. (Bill) Hefner Salisbury VA Medical Center.

ResourceLocationHoursPhoneEmergency DepartmentBldg. 224/7/3659-1-1Substance Use Walk-InBldg. 4, 3rd FloorM-F 8:00 to 11:00 a.m.(704) 638-9000 ext. 16562Healthcare for Homeless VeteransBldg. 4, 3rd FloorM-F 9 a.m. to 3 p.m.(704) 638-9000 ext. 13137Homeless Veterans HotlineN/A24/7/3651-877-4AID-VETVeterans Crisis LineN/A24/7/365Dial 988 then press 1AppointmentsN/AM-F 8 a.m. to 4 p.m.1-800-706-9126Same Day Access (Mental Health)Bldg. 4, 3rd FloorM-F 8 a.m. to 4 p.m.(704) 638-9000 ext. 14589/12785

North Carolina Department of Military and Veterans Affairs