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Veterans Response Team

VRT Resources include: Mental Health, Homelessness, Substance Use, Intimate Partner Violence, Veterans Justice Outreach Specialist, LGBQ+ and Peer Support programs.

The Crisis Response and Intervention Training classes are designed for current law enforcement personnel and community first responders.

What is the Veterans Response Team (VRT)?

The Veterans Response Team (VRT) teaches Veteran first responders, who are also CIT trained, how to effectively and peacefully resolve incidents involving a Veteran in crisis. Officers learn to leverage their law enforcement training and their shared military experiences with the Veteran in crisis to de-escalate the event and prevent violence. Emphasis is placed on connecting Veterans with locally available resources designed to improve the health and well-being of Veterans, reduce unnecessary incarceration rates, and establish a network of officers trained to respond to a Veteran in crisis.

Charlotte VRT Crisis Services Available

All resources available at the South Charlotte Health Care Center.

Resource Location Hours Phone Urgent Care Clinic 1st Floor M-F 8 a.m. to 6 p.m. N/A Substance Use Walk-In Independence Park Clinic Monday 8:30-11:30; Tuesday 1:00-4:00; Wednesday 10:30 am-11:30 am and 1:00 pm-4:00 pm; Thursday 1:00 pm-4:00 pm; Friday 8:30am-11:30 am (704) 329-1300 ext. 31300 Healthcare for Homeless Veterans Marshall Park Clinic M-F 9 a.m. to 3 p.m. (704) 329-1300 ext. 32109 Homeless Veterans Hotline N/A 24/7/365 1-877-4AID-VET Veterans Crisis Line N/A 24/7/365 Dial 988 then press 1 Appointments N/A M-F 8 a.m. to 4 p.m. 1-800-706-9126 Same Day Access (Mental Health) 1st Floor Mental Health Clinic M-F 8 a.m. to 4 p.m. (704) 329-1300 ext. 31300

Kernersville VRT Crisis Services Available

All resources available at the Kernersville Health Care Center.

Resource Location Hours Phone Urgent Care Clinic 1st floor M-F 8 a.m. to 6 p.m. N/A Substance Use Walk-In Mental Health Clinic, M-F 8:30 to 11:30 a.m. (336) 515-5000 ext. 28500 Healthcare for Homeless Veterans Mental Health Clinic M-F 9 a.m. to 3 p.m. (336) 515-5000 ext. 21115 Homeless Veterans Hotline N/A 24/7/365 1-877-4AID-VET Veterans Crisis Line N/A 24/7/365 Dial 988 then press 1 Appointments N/A M-F 8 a.m. to 4 p.m. 1-800-706-9126 Same Day Access (Mental Health) 1st Floor Mental Health Clinic M-F 8 a.m. to 4 p.m. (336) 515-5000 ext. 21232

Salisbury VRT Crisis Services Available

All resources available at the W.G. (Bill) Hefner Salisbury VA Medical Center.

Resource Location Hours Phone Emergency Department Bldg. 2 24/7/365 9-1-1 Substance Use Walk-In Bldg. 4, 3rd Floor M-F 8:00 to 11:00 a.m. (704) 638-9000 ext. 16562 Healthcare for Homeless Veterans Bldg. 4, 3rd Floor M-F 9 a.m. to 3 p.m. (704) 638-9000 ext. 13137 Homeless Veterans Hotline N/A 24/7/365 1-877-4AID-VET Veterans Crisis Line N/A 24/7/365 Dial 988 then press 1 Appointments N/A M-F 8 a.m. to 4 p.m. 1-800-706-9126 Same Day Access (Mental Health) Bldg. 4, 3rd Floor M-F 8 a.m. to 4 p.m. (704) 638-9000 ext. 14589/12785

North Carolina Department of Military and Veterans Affairs