Veteran Care Coordinators
Veteran care coordinators can answer your questions, advocate for your right to quality care, assist with complaints or concerns you have about your care, and help you get started with any of our services.
Your Veteran Care Coordinator (VCC)
Michelle C. Wilcox LCSW, LASUDC
Veteran Care Coordinator
VA Salt Lake City health care
Phone:
Email: michelle.wilcox@va.gov
Policies and practices to know
The Veteran Care Coordinator can help you get started with care or with navigating any of these issues.
Visitation: With the Veteran’s permission, a same-sex partner, family member, friend, or other individual can be present for emotional support during the patient's stay. We are committed to ensuring that you have the support you need from those who matter most to you.
Definition of family: The term Family may include individuals not legally related to the Veteran. Family members can consist of spouses, domestic partners, and different-sex or same-sex significant others.
Documentation in medical records: VA North Texas Health Care System maintains the strict confidentiality of all private health care information, including details about sexual orientation and gender identity, ensuring privacy and respect of all Veterans.
Advance Directives: Veterans may designate any person, including same-sex partners, as a decision-maker for their care if they are unable to make these decisions themselves. Advance Directive agents are chosen by the Veteran and do not need to be biologically related. This ensures that your wishes are respected and that trusted individuals are empowered to make decisions on your behalf.
For more information visit VHA Patient Care Services.