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Seattle VA Regional Benefit Office

We help Veterans, service members, and their families access VA benefits and services. Benefits we can help with include disability compensation, education benefits, life insurance, pensions, and home loans.

Location and contact information

Address

915 Second Avenue
Seattle, WA 98174

Phone numbers

Main phone:

VA benefits hotline:

Office hours

Hours may vary for different services. Select a service on this page to check the hours.

  • Mon: 8:00 a.m. to 4:00 p.m.
  • Tue: 8:00 a.m. to 4:00 p.m.
  • Wed: 8:00 a.m. to 4:00 p.m.
  • Thu: 8:00 a.m. to 4:00 p.m.
  • Fri: 8:00 a.m. to 4:00 p.m.
  • Sat: Closed
  • Sun: Closed
Tall building with mosaic brick in front and stairs up to the entryway

Prepare for your visit

Select a topic to learn more.

The Jackson Federal Building has no public parking available.   There is paid parking across the street beneath the Docusign Building at 999 Madison. We are unable to validate any parking in the area. 

On I-5 from the south: Take exit on the right for Dearborn/James and Madison Street, keeping straight toward Madison Street.  Keep Left, turning onto Madison Street.  Jackson Federal Building is on 2nd Avenue between Madison and Marion streets. 

On I-5 from the North:  Take exit 165A, head right on the ramp for 6th Avenue toward James Street. Turn right onto Columbia Street. Turn right on 4th Avenue.  Turn left onto Madison Street.  Jackson Federal Building is on 2nd Avenue between Madison and Marion streets.

 

Our Public Contact Team is open from Monday through Friday from 8 am to 4 pm.  We accept walk-in appointments during those times. 

You can make an appointment through VERA for all appointment types - in-person, virtual and via telephone.

For transit availability, please see Sound Transit.  There are bus options, link light rail and commuter rail on the Sounder.  The Sounder lets off at King Street Station, a half mile from Jackson Federal Building directly down second avenue. The link light rail Lynwood - Angle lake line lets off at either the Pioneer Square or Symphony stops which each have about a 5 minute walk to Jackson Federal Building.

There is a bus stop directly in front of the Jackson Federal Building which serves bus numbers: 101,102, 113, 150, 162, 177, 577, 578.

There is also a bus stop at 3rd and Madison which serves: H line, 5, 17, 21, 24, 27, 28, 33, 40, 56, 57, 62, 113, 124, 131, 132

Ferries arrive a short walk from Jackson Federal Building at Pier 50: The Bainbridge Island - Seattle Ferry, and the Bremerton - Seattle Ferry.

Water taxis travel between Vashon Island and West Seattle to Pier 50, which is a short walk to our 1st avenue entrance and the public contact center.

When you visit, please bring a current, unexpired photo ID.    

Depending on the reason for your visit, you may need to bring additional documents and information about you and your dependents, including

Documents

  • A copy of your discharge or separation papers (DD214)
  • Copies of relevant medical records

Personal information

  • Your Social Security number 
  • Direct deposit information

Information about your dependents

  • Dates of birth 
  • Social Security numbers

We can help you find out what documents to bring to your visit. We can also request documents for you. Call the office for more information.

In the spotlight

VA accredited representatives

Silverdale CBOC Claims Assistance

Veteran benefits

Select a topic to learn more.

We can help you explore your options for learning new skills, finding a new job, starting a business, getting educational counseling, or returning to your former job. We can also help you apply for employment benefits and services, apply for education benefits, and get support for your Veteran-owned small business.

Manage your benefits online

You always have the option to apply for and manage your VA benefits online.

Get help applying for benefits and services

Our benefit counselors can help you understand eligibility, gather required documents, and fill out paperwork.

Visit our office, by appointment only

Virtual visits may be available

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone
Main Phone
Service Hours

The service hours are the same as our facility hours.

We can guide you through the disability compensation process. We can help you understand your eligibility, start a claim, or complete your paperwork. If you’ve already filed a disability claim or requested a decision review, we can help you check the status. If you already receive disability benefits, we can help address any payment issues.

Manage your benefits online

You always have the option to apply for and manage your VA benefits online.

Get help with disability compensation benefits

Our benefit counselors can help you understand eligibility, gather required documents, fill out paperwork, check claim status, update direct deposit, and more.

Visit our office, with or without an appointment

Virtual visits by appointment only

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Public Contact Office

Jackson Federal Building

1st Floor directly inside 1st Avenue entrance

Main Phone
Service Hours

The service hours are the same as our facility hours.

We’ll help you achieve your job and career goals. We can connect you with one-on-one support, counseling, and training. If you have a service-connected disability that limits your ability to work or prevents you from working, we can help you explore your options. Our Veteran Readiness and Employment (VR&E or Chapter 31) program can help with learning new skills, finding a new job, starting a business, getting educational counseling, or returning to your former job.

Manage your benefits online

You always have the option to apply for and manage your VA benefits online.

Get help applying for benefits and services

We can help you understand the VR&E support-and-services tracks for education and employment.

Visit our office, by appointment only

Virtual visits may be available

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone
Main Phone
Service Hours

The service hours are the same as our facility hours.

Family member and caregiver benefits

Select a topic to learn more.

We can help you apply for VA education benefits for family members, including Dependents’ and Survivors’ Educational Assistance (Chapter 35) and the Fry Scholarship. We can also help you apply to use transferred Post-9/11 GI Bill benefits.

Manage your benefits online

You always have the option to apply for and manage your VA benefits online.

Get help applying for education benefits

Our benefit counselors can help you fill out paperwork.

Visit our office, by appointment only

Virtual visits by appointment only

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone
Main Phone
Service Hours

The service hours are the same as our facility hours.

If you’re the surviving spouse, child, or parent of a service member who died in the line of duty, or the survivor of a Veteran who died from a service-related injury or illness, we can help you learn about eligibility and apply for VA survivor compensation.

Manage your benefits online

You always have the option to apply for and manage your VA benefits online.

Get help applying for benefits

Our benefit counselors can help you understand eligibility, gather required documents, fill out paperwork, check claim status, update direct deposit, and more.

Visit our office, with or without an appointment

Virtual visits may be available

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone
Main Phone
Service Hours

The service hours are the same as our facility hours.

Service member benefits

Select a topic to learn more.

If you’re returning from military service, we can help you readjust to civilian life, understand the benefits you’re entitled to, and enroll. We can also help restart your benefits, file claims, and connect you with programs that offer mental health services, education, and career counseling.

Get help applying

We can help you restart benefits, enroll, or file a claim.

Visit our office, with or without an appointment

Virtual visits may be available

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone

Main Phone
Service Hours

The service hours are the same as our facility hours.

We can help you prepare for the move from military to civilian life by learning about VA benefits that you may be eligible for. We can also help you find out which time-sensitive benefits to consider when separating or retiring.

Manage your benefits online

You always have the option to apply for and manage your VA benefits online.

Learn how to access VA benefits

Our benefit counselors can help you with understanding which VA benefits you may qualify for and when to apply.

Visit our office, with or without an appointment

Virtual visits may be available

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone

Main Phone
Service Hours

The service hours are the same as our facility hours.

Learn how to access VA benefits

Our benefit counselors can help you with understanding which VA benefits you may qualify for and when to apply.

Visit our office, with or without an appointment

Virtual visits may be available

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone

Waller Hall

Building 2140 Liggett Ave
Joint Base Lewis McChord, WA 98433

Building 2140 Liggett Ave

Room 700

Main Phone
Service Hours

The service hours are the same as our facility hours.

Other services

Select a topic to learn more.

We can help you find and download VA letters and documents that include information about your benefits.

Manage your benefits online

You always have the option to apply for and manage your VA benefits online.

Get a copy of a VA letter

Visit our office, with or without an appointment

Virtual visits may be available

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone
Service Hours

The service hours are the same as our facility hours.

We can connect you with a VA-recognized Veterans Service Organization or approved representative who can file a claim, decision review, or appeal on your behalf.

Manage your benefits online

You always have the option to apply for and manage your VA benefits online.

Find responsible, qualified representation

Our benefit counselors can help you learn about the services available through Veterans Service Organizations (VSO) and find an accredited representative.

Visit our office, with or without an appointment

Virtual visits may be available

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone
Location

10th Floor

Main Phone
Service Hours

The service hours are the same as our facility hours.

Can't find the service you're looking for?

Call our VA benefits hotline at 800-827-1000 (TTY: 711). We’re here 8:00 a.m. to 9:00 p.m. ET, Monday through Friday.

Get updates from the Veterans Benefits Administration

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