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VA Shreveport health care top stories.

  • When it comes to health care, most patients are understandably more focused on their day-to-day troubles. But that’s not the case for Dale Shelton.

    Navy Veteran Dale Shelton poses with his health care team at Overton Brooks VA Medical Center

  • The goal of Patient Experience Week is more than an action phrase. The Patient Experience reflects the Veteran's Experience (note the apostrophe) and is an experience formed into the culture of an ever-improving VA.

    Andrea Heckman (back) insists Patient Experience Week is every week.