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Staten Island Vet Center

We offer confidential help for Veterans, service members, and their families at no cost in a non-medical setting. Our services include counseling for needs such as depression, post traumatic stress disorder (PTSD), and the psychological effects of military sexual trauma (MST). We can also connect you with more support in VA and your community.

Locations and contact information

Main Location

60 Bay Street
Staten Island, NY 10301

Direct line

Hours

  • Mon. 9:00 a.m. to 5:30 p.m.
  • Tue. 9:00 a.m. to 5:30 p.m.
  • Wed. 9:00 a.m. to 5:30 p.m.
  • Thu. 9:00 a.m. to 5:30 p.m.
  • Fri. 9:00 a.m. to 5:30 p.m.
  • Sat. Closed
  • Sun. Closed
Staten Island Vet Center

Other locations

Vet Centers are community based to be more accessible in areas where you live.

View more Staten Island Vet Center locations

We also have non-traditional hours that change periodically given our community’s needs. Please call us to find out more.

Need help after hours?

Our call center is available 24/7. Call us anytime at 877-927-8387.

Prepare for your visit

Click on a topic for more details.

First time visitor? Give us a call and let's discuss how we can help. Call 718-816-4499, ext. 7747 to schedule an appointment with one of our counselors.

Many of our services are available on a walk-in basis. Anyone in crisis will be seen within the same day.

Making an appointment:

After your initial contact with the Staten Island Vet Center, we will  call you to schedule an appointment.  You can expect a return call within 1-2 business days, after the initial call you should  have  your first appointment within 2-5 business days, depending on schedule availabilities.

Contacting us:

You can call us anytime during our posted hours of operation. If you need to call outside of those times, on weekends, or holidays, the Vet Center Call Center is available 24/7 at 877-927-8737

Cancelling or rescheduling an appointment:

If you know you will miss an appointment, please notify us as soon as possible so we can reschedule your appointment and make that time available for another Veteran.

We are a 10 minute walk from the Staten Island Ferry Terminal.

If you'd like to know how to get here please plan your route at MTA Planner

You do not need to be registered for care at VA, rated for a service-connected disability, or receiving any other form of VA benefits. On your first visit, we will look for one or more of the following:

  • Discharge documents (such as a DD214)
  • Receipt of certain awards
  • Deployment orders
  • Other documents that show qualifying military service

Request your military service records online.

If you don’t have these documents on-hand, come in and we can work with you to establish your eligibility and answer any questions you might have.

See our designated free spots on a map.

Pay the parking clerk ($10 cash), the clerk will give you a parking ticket.  Give parking ticket to the person you made an appointment with at the Staten Island Vet Center.  Ticket will be stamped by the person you made an appointment with.  Give the parking clerk the stamped parking ticket.  Parking clerk will return the $10 cash.

In the spotlight at Staten Island Vet Center

Counseling services

Click on a service for more details.

We offer couples and family counseling to support you as you work toward meeting your goals.

The Staten Island Vet Center can provide services such as:

  • Individual counseling for spouses, children and significant others
  • Couples counseling

We’re here to support you if someone close to you has died or you’re adjusting to a difficult life change.

The Staten Island Vet Center can provide services such as:

  • Bereavement counseling for families who have lost a loved one while they were serving on active duty.

If you or a loved one are in—or may be in—a potentially abusive or violent relationship, we can help.

The Staten Island Vet Center has counselors trained to provide support for those that are experiencing or have experienced abusive or violent relationships.

The VA’s Intimate Partner Violence Assistance Program (IPVAP) is committed to helping Veterans, their partners, and VA staff who are impacted by IPV. If you, or someone you know could be experiencing and/or using IPV - help is available.

If you're a Veteran who identifies as lesbian, gay, bisexual, transgender, queer/questioning, or a related identity, we can help you find counseling, support, and referral services to meet your specific needs.

Staten Island Vet Center recognizes the existing diversity within the Veteran population, including the Lesbian, Gay, Bisexual and Transgender (LGBTQ+) community. 

 

If you’re struggling with issues like PTSD, depression, grief, anger, or trauma, we offer counseling and other support. We’ll work with you to help you achieve your personal goals.

At the Staten Island Vet Center, we offer individual and group counseling. We also provide referral services to appropriate resources in our community

Care at our center includes:

  • One-on-one hour-long counseling sessions targeted at your individual needs

We also offer group counseling. Our specialty groups include:

  • Vietnam Combat Veterans
  • OEF/OIF groups
  • Combat Veterans (era integrated)
  • Women Veterans

If you experienced sexual assault or harassment during military service, we can help you get the counseling you need. Any Veteran or service member, including members of the National Guard and Reserve forces, who experienced military sexual trauma is eligible to receive counseling. This applies to people of all genders from any service era.

If you’re a Veteran from a minority community, we can help you find counseling, support, and referral services to meet your specific needs.

Staten Island Vet Center has a designated bilingual counselor to serve Hispanic Veterans and families.  We also have a bilingual Veteran Outreach Program Specialist to serve Hispanic Veterans and families.

Learn more about Minority Veterans.

If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and support through private counseling and group therapy. We can also refer you to VA or community counseling for treatment and therapy resources.

At the Staten Island Vet Center, we are dedicated to help all Veterans and service members heal from trauma endured while serving in the military.

Care at our Center includes:

  • Anger management
  • Stress management

If you’re returning from military service, we’ll help you transition to civilian life. We can connect you with educational and career counseling, mental health services, and other programs and benefits that will support your transition.

The Staten Island Vet Center understands that the transition from military to civilian life can be a challenge. We offer a variety of ways to assist you in that process such as:

  • How to get VA medical benefits and register for care
  • Where to go to file claims and other forms
  • Understanding your VA education benefits
  • Housing and home loans
  • Education and referral for VA burial benefits

The Staten Island Vet Center can also connect you to Veterans Service Organizations in your community.

Whole health puts you—instead of your illnesses or conditions—at the center of care. We’ll work with you to develop a personalized health plan based on your values, needs, and goals.

At the Staten Island Vet Center, we work to bridge mental health care with every other aspect of Veterans’ lives.  You can expect your counselor to help you highlight the connection between mental health and various aspects of self-care (e.g. food and drink, working your body, surroundings, spirit and soul, personal development, recharging, and relationships). 

 

For more information about Veteran's Whole Health Care

If you’re a woman Veteran transitioning to civilian life, we can help you find counseling, support, and referral services to meet your specific needs.

As a woman Veteran, you have specialized health care needs.

Learn about VA Women's Mental Health services and resources designed to uniquely support you.

Referral services

Click on a service for more details.

We can help you overcome substance use problems, from unhealthy alcohol use to life-threatening addiction. We'll connect you to services for your specific needs.

We know that addiction and substance abuse issues often accompany trauma-related conditions.

We can easily refer Veterans in need of such services to excellent programs at the local VA or in the community for outpatient treatment or residential care.

Learn more about options for Veterans concerned about  Addiction and Substance Abuse

If you’re homeless or at risk of becoming homeless, we can help you connect with resources in your community.

Staten Island Vet Center can refer you to the VA Homeless team or connect you to our community partners.

Veterans who are homeless or at risk of homelessness—and their family members, friends and supporters—can make the call to or chat online with the National Call Center for Homeless Veterans, where trained counselors are ready to talk confidentially 24 hours a day, 7 days a week. Call 877-424-3838.

Visit the VA Homeless Veterans for more information.

Call our Veterans Crisis Line at 988 (select 1) to get support anytime day or night. This service is private, free, and available 24/7. Our Vet Center can also connect you with ongoing counseling and services.

Staten Island Vet Center can connect you with the VA Suicide Prevention Coordinator.

We can help connect you to VA and community resources that will support you in achieving your goals.

Other services

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We provide private organizations and community agencies education on our Veteran community and military culture. Together, we build referral networks to expand support for Veterans, service members, and their families.

Staten Island Vet Center supports local Veterans through partnerships with government and community agencies, including:

We offer secure and confidential individual and group counseling through telehealth. You can schedule a phone or video appointment for Vet Center services.

At the Staten Island Vet Center, we offer flexibility by offering a variety of appointment modalities to meet your individual needs to include in-person, video, and phone appointments. Ask how we can complement your in-person care with virtual services. 

We offer workshops and classes if you want to connect with other Veterans but don't want a group counseling setting.

Staten Island Vet Center offers a number of virtual presentations on benefits for Veterans, service members and their families, as well as groups and organizations who serve them.

Find out and register for upcoming events. 

How we’re different than a clinic

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<>What are Vet Centers?

Vet Centers are small, non-medical, counseling centers conveniently located in your community. They’re staffed by highly trained counselors and team members dedicated to seeing you through the challenges that come with managing life during and after the military.

Whether you come in for one-on-one counseling or to participate in a group session, at Vet Centers you can form social connections, try new things, and build a support system with people who understand you and want to help you succeed.

<>Who is eligible to receive services at Vet Centers?

Vet Center services are available to you at no cost, regardless of discharge character, and without you needing to be enrolled in VA health care or having a service-connected disability. If you’re a Veteran or service member, including members of the National Guard and Reserve, you can access our services if you:

  • Served on active military duty in any combat theater or area of hostility
  • Experienced military sexual trauma (regardless of gender or service era) 
  • Provided mortuary services or direct emergent medical care to treat the casualties of war while serving on active military duty
  • Performed as a member of an unmanned aerial vehicle crew that provided direct support to operations in a combat theater or area of hostility
  • Accessed care at a Vet Center prior to January 2, 2013, as a Vietnam-Era Veteran
  • Served on active military duty in response to a national emergency or major disaster declared by the president, or under orders of the governor or chief executive of a state in response to a disaster or civil disorder in that state.
  • Are a current or former member of the Coast Guard who participated in a drug interdiction operation, regardless of the location.
  • Are a current member of the Reserve Components assigned to a military command in a drilling status, including active Reserves, who has a behavioral health condition or psychological trauma related to military service that adversely effects quality of life or adjustment to civilian life.

We encourage you to contact us, even if you’re unsure if you meet these criteria. If we can’t help you, we’ll find someone who will.

Our services are also available to family members when their participation would support the growth and goals of the Veteran or active-duty service member. If you consider them family, so do we. We also offer bereavement services to family members of Veterans who were receiving Vet Center services at the time of the Veteran’s death, and to the families of service members who died while serving on active duty.

<>Do I have to be enrolled in VA health care to access Vet Center services?

No. You don’t have to be enrolled in VA health care or have a service-connected disability.

<>What about my privacy?

Safe and confidential. Our records can’t be accessed by other VA offices, the DoD, military units, or other community networks and providers without your permission or unless required to avert a life-threatening situation. Here, you can be as open as you want—there’s absolutely no judgment.