Potsdam VA Clinic
Our outpatient clinic provides primary care and specialty health services, including cardiology, mental health care, programs to help you stop smoking and using tobacco, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Potsdam VA Clinic.
Location and contact information
Address
Phone numbers
Facility hours
Hours may vary for different services. Select a service on this page to check the hours.
- Mon: 8:00 a.m. to 4:30 p.m.
- Tue: 8:00 a.m. to 4:30 p.m.
- Wed: 8:00 a.m. to 4:30 p.m.
- Thu: 8:00 a.m. to 4:30 p.m.
- Fri: 8:00 a.m. to 4:30 p.m.
- Sat: Closed
- Sun: Closed
Prepare for your visit
Select a topic to learn more.
Cost: Free
Wheelchair availability: Wheelchairs available upon arrival for patients who need them to access the building.
Van services for Veterans
DAV vans
Hours: Individual van schedules vary
We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.
Non-DAV van services
Many localities in the region provide other van services to Veterans.
Learn more about DAV and the other van services available in your county
Beneficiary travel
Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.
Other services at VA Syracuse health care
Health services offered here
Select a topic to learn more.
Cardiology
Common conditions: heart disease, high blood pressure, heart rhythm disorders, angina, vascular diseases
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We perform noninvasive and minimally invasive tests and procedures that check, support, and improve your heart health. We’ll work with you to develop a personalized treatment plan and treat you with the most effective medications. Our services include:
- Evaluating you for coronary heart disease, heart-valve disease, and heart defects
- Determining how well blood flows through your heart vessels or find the cause of your heart failure
- Treating your heart vessels with nonsurgical or minimally invasive operations that open and support them through balloon angioplasty or stent placement
- Noninvasively monitoring you for changes in heart rhythm, using electrocardiograms (EKGs or ECGs), portable Holt monitors, or ultrasound
- Performing surgical treatments like pacemaker implants or cardiac catheterization (inserting a long, thin tube into an artery or vein)
MOVE! weight management
Common conditions: overweight, obesity, diabetes, high blood pressure
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
MOVE! is a weight-management program designed to help you live a longer, healthier life. With the help of your MOVE! care team, you can eat a healthier diet, get more exercise, reduce your health risks, and improve your quality of life. The MOVE! program offers:
- Weight-loss support groups to help you lose weight and keep it off
- Healthy eating tips and cooking classes
- Behavioral change strategies to help you live a healthier lifestyle
Mental health care
Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:
- Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
- Marriage and relationship problems
- Post-traumatic stress disorder (PTSD)
- Anxiety, addictive behaviors, and personality disorders
- Aggressive or self-harming behaviors
Military sexual trauma care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We offer care for military sexual trauma in our mental (behavioral) health clinics. Military sexual trauma refers to sexual assault, sexual harassment, or other threatening, offensive, or unwanted sexual advances, activities, or remarks that you experienced in the military. Our goal is to help you improve your quality of life with strategies to manage emotions and memories related to your military sexual trauma.
Military Sexual Trauma Office:
Services include:
- Counseling
- Psychiatric care
- Walk-in care
Learn more about military sexual trauma
National Domestic Violence Hotline - 1-800-799-SAFE (7233)
My HealtheVet coordinator
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
My HealtheVet is a web-based tool you can use to manage your care and improve your health from your computer or mobile device. You can access your personal health records and use tools to manage your care through our My HealtheVet online system. You can also use My HealtheVet to refill your prescriptions, track appointments, and read informative health articles. If you need help using My HealtheVet, you can contact our coordinator by phone or in person. With My HealtheVet, you can:
- Ask questions and exchange secure online messages with your VA health care team
- Check your lab and test results
- Refill your prescriptions, track delivery, and view a list of your medications
- Keep track of your VA medical appointments and get email reminders
- View, download, or print a copy of your VA medical records
- Enter or update your personal information
Nutrition, food, and dietary care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual, and telehealth sessions, we provide nutrition education and counseling in areas such as:
- Cardiovascular and heart health
- Chronic kidney disease
- Diabetes (including gestational diabetes)
- Eating disorders and digestive health
- Pregnancy and postpartum nutrition
- Weight management
PTSD care
If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and treatment support such as private counseling, group therapy and medication. It’s never too late to get help.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Post-traumatic stress disorder (PTSD) is a mental health problem that some people develop after experiencing or witnessing a life-threatening event, like combat, a natural disaster, a car accident, or sexual assault. It’s normal to have upsetting memories, feel on edge, or have trouble sleeping after this type of event. If symptoms last more than a few months, it may be PTSD. We can help you with effective treatments and support services, like:
- Psychiatric and psychological counseling
- Services for Veterans who are homeless
- Treatment for addictive disorders
- Transition and care management for post-9/11 combat Veterans of Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)
Pharmacy
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our pharmacy provides you and other Veterans with convenient, efficient service to make it easy to get your medications and medical supplies. You can:
- Pick up new prescriptions in person
- Refill prescriptions online and by phone or mail
- Safely dispose of medicines
Primary care
Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Massena VA Clinic
Massena VA Clinic
6100 St. Lawrence Centre Massena, NY 13662-3214Main Phone
Service Hours
- Mon. 7:45 a.m. to 4:30 p.m.
- Tue. 7:45 a.m. to 4:30 p.m.
- Wed. 7:45 a.m. to 4:30 p.m.
- Thu. 7:45 a.m. to 4:30 p.m.
- Fri. 7:45 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:
- Labs and blood work
- Mental health care
- Women's health care
- Radiology
- Social services
- Telehealth
Smoking and tobacco cessation
If you are trying to quit smoking or want to stop using tobacco, we can help you with support, resources and programs.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Smoking and Tobacco Cessation Program
Main Phone
Service Hours
The service hours are the same as our facility hours.
You can quit smoking or chewing tobacco. Our goal is to provide support and strategies to add to optional nicotine replacement therapy prescribed by your primary care doctor. These include:
- FDA-approved medications to manage nicotine withdrawal and the urge to smoke.
- Counseling in person or by phone
- Tobacco Cessation Quitline for individual counseling and strategies
- SmokefreeVET text message program for daily advice and interactive support
- Stay Quit Coach mobile app to help you quit smoking and stay smoke-free
Women Veteran care
Common conditions: women's primary care, mental health, obstetrics, gynecology, pap smear, mammogram
We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women’s health. They work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery, and breast illness. Our services for women Veterans include:
- Ultrasounds, mammograms, Pap and HPV tests
- Mental health care and counseling
- Lifestyle wellness services
- Menopause treatment, including hormonal therapy
- Family planning, contraceptive care, and infertility evaluation
Learn more and connect with a care coordinator
To make or change an appointments call the Women's Health Clinic at the location you receive services:
- Syracuse VA:
- Auburn CBOC:
- Binghamton CBOC:
- Massena CBOC:
- Oswego CBOC:
- Rome CBOC:
option 2, option 2 - Tompkins/Cortland County CBOC:
- Watertown CBOC:
Health care services for Veterans are provided by VA providers or accredited community providers. Every woman Veteran has the right to a health care provide trained in women’s health. Women may also request a female or male provider at their discretion.