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Tampa VA Transport Team Gives Veterans a Lift!

Transport staff ready to assist Veterans

James A. Haley Veterans’ Hospital is a large facility. Our excellent transport team is available to help with everything from wheelchair support to navigation escorts. Find out how they can provide assistance with the distance!

Sometimes getting around in a hospital can be daunting, especially when it is a large facility.  Thankfully, at the James A. Haley Veterans’ Hospital, there are people to help. 

“The transport team/LYFTT has grown to help and serve our Veterans,” says Gina McLain, Nurse Manager, Nursing Support Services. “We’re here to help our Veterans get to where they need to go, to more than 80 different areas of the hospital. It’s more than wheelchair transport, it’s help navigating as well. Our team serves more than 300 patients a day, giving assistance to 7,500 Veterans a month.”

The patient transport team at JAHVH works to help Veterans move safely around the hospital by providing wheelchair and navigation escorts throughout our large campus. 

When Veterans arrive at the Spinal Care Injury Building front entrance’s Valet Circle, the team offers to help them out of their vehicles and onto a wheelchair. They also help with the extra push Veterans may need to get to their outpatient appointments on time, and they assist patients in the Emergency Department get to labs or testing services. The amazing transports don’t just focus on the outpatient services, they are also responsible for helping inpatient Veterans as well. 

The service is available upon immediate request from the main lobby, seven days a week. The transport team is available Monday through Friday from 5 a.m. to 10 p.m., and Saturday and Sunday from 7:30 a.m. to 8 p.m.

Utilizing an amazing staff and getting support by dedicated volunteers, the transport team keeps people rolling.

It’s a big hospital, if you need some assistance with the distance, please let us the team know. Watch this video to see the team in action.

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