Veteran Care Coordinators
VA Tomah health care employees receive training in clinical care that is responsive to the unique needs of Veterans. Our trained Veteran care coordinators are fully equipped to support the health, welfare, and dignity of you and your family.
Connect with a care coordinator
Sierra Phillips LCSW
Veteran Care Coordinator
VA Tomah health care
Phone:
Email: Sierra.Phillips@va.gov
Policies and practices to know
The care coordinator can help you get started with care or with navigating any of these issues.
Visitation: A family member, friend, or other individual can be present with the patient for emotional support during the course of the patient's stay.
Definition of family: "Family" may include individual(s) not legally related to the individual. Family members include spouses, domestic partners, and significant others.
Advance directives: Veterans may designate any person as a decision-maker for care in the event they aren’t able to make these decisions themselves. Advance directive agents are chosen by the Veteran and do not need to be biologically related.
Documentation in medical records: Tomah VA maintains confidentiality of information regarding sexual orientation and sexual behavior. You can request that this information not be entered into your medical record.
Sexual Orientation Reminder: Asking about sexual orientation is part of a routine health assessment. Your VA providers will ask about your sexual orientation in order to better understand your social and health concerns to provide you with the most comprehensive, affirming health care.
Birth Sex and Identity: There are two ways to update your sex and/or identity. First, you can update your information with registration. The second way is by working with your clinical care team to ensure enrollment has updated information. Updating your birth sex or identity does not require any documentation.
Changing name or sex in records: Your name in your medical record will reflect your legal name. You have the right to request that your name and sex are updated as appropriate. There are established procedures for changing your name and sex with the VA Privacy Officer. Or you can visit va.gov to ensure your legal name displays accurately.
Resources and Support
Nondiscrimination: You will be treated with dignity, compassion, and respect as an individual. Consistent with Federal law, VA policy, and accreditation standards of The Joint Commission, you will not be subject to discrimination for any reason, including for reasons of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, orientation, identity or expression.