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Tomah VA Sterile Processing Services Honored as National HeRO Award Winner

HeRO Award Winner

By Christie Clark, Public Affairs Officer

In July, Kelli Krohn and the Sterile Processing Services (SPS) Team from the Tomah VA Medical Center located in Tomah, Wisconsin were recognized as the national winners of the National HeRO Award for FY25 Cycle 1 in the Non-Clinical Individual Award category.

Every year the U.S. Department of Veterans Affairs (VA) recognizes individuals or teams with the Veterans Health Administration (VHA) National HeRO Award for their stellar contributions to VHA’s ongoing journey towards becoming a high reliability organization (HRO). VHA’s enterprise-wide commitment to high reliability is aimed at continuously enhancing its processes by maximizing safety and minimizing harm to ensure that every patient consistently receives excellent care.

In July, Kelli Krohn and the Sterile Processing Services (SPS) Team from the Tomah VA Medical Center located in Tomah, Wisconsin were recognized as the national winners of the National HeRO Award for FY25 Cycle 1 in the Non-Clinical Individual Award category. This award represents the pinnacle of High Reliability Organization recognition within the VHA.

Securing the National HeRO Award is a monumental achievement. The National HeRO Review Board meticulously evaluated 59 nominations submitted by 16 VISNs. Kelli and the SPS’s award is a testament to their unwavering dedication to HRO practices, and we are immensely proud of their accomplishments. Your collective efforts to ensure the safety of our veterans through a steadfast commitment to maintaining the highest standards are invaluable.

The dedication and hard work demonstrated by Kelli and the SPS team embody Tomah’s relentless pursuit of Zero Harm and serve as a powerful reminder of the profound impact our work has every day.