Citation Nr: 0025747 Decision Date: 09/27/00 Archive Date: 10/04/00 DOCKET NO. 92-08 810 ) DATE ) ) On appeal from the Department of Veterans Affairs Regional Office in Nashville, Tennessee THE ISSUES 1. Whether new and material evidence has been submitted to reopen a claim for service connection for residuals of left shoulder dislocation. 2. Entitlement to service connection for hearing loss and tinnitus. 3. Entitlement to service connection for post traumatic stress disorder (PTSD). REPRESENTATION Appellant represented by: Daniel G. Krasnegor, Attorney WITNESS AT HEARING ON APPEAL Appellant ATTORNEY FOR THE BOARD Christopher P. Kissel, Counsel INTRODUCTION The appellant served on active duty from October 1968 to December 1969. This case comes before the Board of Veterans' Appeals (the Board) on appeal from a March 1991 rating decision of the Nashville, Tennessee, Department of Veterans Affairs (VA) Regional Office (RO). In a decision dated April 21, 1999, the Board declined to reopen previously denied claims of entitlement to service connection for residuals of left shoulder dislocation, an acquired psychiatric disorder, and residuals of a head injury. In addition, the Board denied entitlement to service connection for residuals of rheumatic fever, hearing loss and tinnitus, and PTSD. Further, the Board denied entitlement to compensation benefits under the provisions of 38 U.S.C.A. § 1151 for a left shoulder disability and for recurrent ventral hernias. The appellant appealed the Board's decision to the United States Court of Appeals for Veterans Claims (the Court). In December 1999, counsel for the appellant and VA filed a Joint Motion for Remand and requested a stay of proceedings pending a ruling on the motion. It was agreed by the parties that the appellant would appeal only the issues of whether new and material evidence had been submitted to reopen a claim of service connection for residuals of left shoulder dislocation, service connection for hearing loss and tinnitus, and service connection for PTSD. Accordingly, the parties requested the Court to dismiss the remaining five issues cited above in the preceding paragraph. An Order of the Court dated in January 2000 granted the motion and vacated that part of the Board's decision of April 1999 that denied service connection for the left shoulder disorder (on the basis of failure to submit new and material evidence), hearing loss and tinnitus, and PTSD. The appeal as to the other five issues was dismissed and the case was remanded for further development, readjudication and disposition in accordance with the Court's Order. The issue of service connection for PTSD is the subject of the remand portion of this decision. FINDINGS OF FACT 1. Service connection for residuals of left shoulder dislocation was previously denied by the Board in a decision dated in May 1987. 2. Evidence associated with the claims file since the May 1987 Board decision is not so significant that it must be considered in order to fairly decide whether the appellant is entitled to service connection for residuals of left shoulder dislocation. 3. The appellant has presented no competent evidence which shows either the presence of hearing loss or tinnitus during service or a nexus between any incident or event of service and treatment and diagnosis of hearing loss/tinnitus first noted after service on an August 1990 private audiological examination. CONCLUSIONS OF LAW 1. The Board's May 1987 decision which declined to reopen a previously denied claim of entitlement to service connection for residuals of left shoulder dislocation is final. 38 U.S.C.A. § 7104(b) (West 1991); 38 C.F.R. § 20.1100(a) (1999). 2. New and material evidence has not been submitted to reopen the previously denied claim of service connection for residuals of left shoulder dislocation. 38 U.S.C.A. § 5108 (West 1991); 38 C.F.R. § 3.156(a), (c) (1999). 3. The claim of entitlement to service connection for hearing loss and tinnitus is not well grounded. 38 U.S.C.A. § 5107(a) (West 1991). REASONS AND BASES FOR FINDINGS AND CONCLUSIONS I. Factual and Procedural Background of Case A. History of Case Prior in Time to Filing of Present Claim and Appeal The appellant served on active duty in the United States Navy from October 1968 to December 1969. The record reflects that he prepared his original claim seeking VA disability compensation or pension benefits while he was still on active duty in the Navy, specifically, on November 6, 1969. The RO received the claim on December 22, 1969, seven days after his discharge from the Navy on December 15th. He claimed entitlement to service connection for a left shoulder disability, stating, "I have cronic [sic] dislocation of my left shoulder. I hurt my shoulder in 1967. It came out about 3 times prior to entering service. Now I have been on active duty for 13 months and it comes out very easily." He stated that he received treatment in service for shoulder dislocations in November 1968 and March 1969. In support of his original claim, the appellant submitted a prescription note from a private physician, N. P. Horner, M.D., dated December 22, 1969. Dr. Horner stated that the appellant "[h]as chronic subluxation of left shoulder" and "[h]ad history of rheumatic fever [in] 1957 - no cardiac murmur detected." In addition, the RO obtained copies of his service medical records. The appellant's service medical records included the report of his enlistment physical examination conducted in May 1968. On examination, no abnormalities were reported except for a notation that he had an old laceration to the right third finger that had healed. However, the appellant's "Report of Medical History" prepared in conjunction with the enlistment examination noted that in addition to the finger laceration, he had a history of rheumatic fever at age 7, although no residuals or heart murmurs were found; Meckel's diverticular in 1957, asymptomatic since; and, a history of sinusitis and a fractured hand and left clavicle bone that were treated by aforesaid Dr. Horner. The military service examiner described the old left clavicle fracture as "Ok now." Additional service medical records included some dental records and an audiogram report dated in May 1968 that showed hearing at 35-40 decibels in the 4000 Hertz (H) range for the left ear and hearing at the 35-40 decibels in the 6000 H range for the right ear. No complaints or diagnoses of hearing loss or tinnitus were noted in service. Further, a clinical record of an ophthalmology examination conducted in November 1969 was contained in the appellant's service medical records. The report noted provisional diagnoses of near vision defect, recurrent subluxating left shoulder, and old rheumatic fever. Objectively, the report only noted that he needed vision correction for both eyes. In addition to the above, the service medical records contained the report of a Medical Board dated December 4, 1969. The report noted that the appellant was admitted to the Portsmouth, Virginia, Naval Hospital on November 5, 1969, with a history of recurrent subluxation of the left shoulder on multiple occasions for the past two years. It also was noted that he sustained an initial dislocation of his left shoulder following a fall from a horse three years prior to his admission, or approximately in November 1966. On admission, the appellant complained of discomfort in the left shoulder during the episodes of subluxation and decreased strength on abduction of the shoulder. Past history was noted to be significant for a repaired laceration of the PIP joint of the right hand at age 18, history of a gastric operation for removal of a tumor in 1958, and a history of rheumatic fever in 1958. The report reflects that he remained hospitalized until December 8, 1969. Examination of the left shoulder during his November-December 1969 hospital stay at the Portsmouth facility revealed clinical subluxation and grating with full range of motion. The remainder of the clinical examination was noted to be "completely within normal limits." Laboratory data, including blood tests and chest x-ray, also was within normal limits. In addition, x-rays of the left shoulder were not remarkable. Based on these findings, the Medical Board diagnosed recurrent subluxation, left shoulder, and recommended that the appellant be discharged from further service in the Navy due to unfitness for active duty. The Medical Board specifically concluded that the appellant's left shoulder problem pre-existed service and was not shown to have been aggravated therein. The appellant waived his right to rebut the Medical Board's findings or to demand a hearing and a Physical Evaluation Board. As a result, he was administratively discharged from the Navy on December 15, 1969. By rating decision in January 1970, the RO denied entitlement to service connection for a left shoulder disability on the basis that he had a pre-existing condition that was not aggravated during service. The evidence considered by the RO at that time consisted of the aforementioned statement of Dr. Horner as well as the appellant's service medical records. Notice of the RO's rating decision was sent to the appellant by letter dated February 20, 1970. No further action was taken by the appellant until September 1971, at which time he filed a "Statement in Support of Claim," VA Form 21-4138, again requesting entitlement to service connection for residuals of an injury to his left shoulder. The appellant related that his left shoulder continued to give him trouble during service, eventually leading to his hospitalization at the Portsmouth facility in 1969, as detailed above. He further stated that he currently was having "constant trouble" with his left shoulder and that as a result, he underwent surgery for his left shoulder at the VA Hospital (VAH) in Mountain Home, Tennessee, on September 9, 1971. In this statement, the appellant denied that he had a pre-existing condition of the left shoulder. He stated that he broke his collar bone when he was fifteen years of age, but that he did not hurt his shoulder. He further stated that Dr. Horner treated him for the collar bone injury and that he was sure Dr. Horner could provide a statement to that effect. He went on to state that he would concede the pre-existing service nature of the left shoulder if the RO would agree with him that it was aggravated during service. In connection with his September 1971 claim, the RO obtained medical records from the Mountain Home-VAH corresponding to the shoulder surgery performed at that facility. An operative report indicated that the appellant was admitted on September 8, 1971, for recurrent dislocation, left shoulder. X-rays taken at that time showed a subcoracoid, recurrent. Surgically, a Bankart procedure was performed on September 9th involving placement of two screws anteroanteriorly about the lower margin of the left sphenoid. The report noted that the position of the lower screw was questionable, but it was decided that it did not need replacing. The appellant was cooperative and did well postoperatively. He was discharged on September 13th with instructions to return on September 20th to have his sutures removed. A follow-up report dated June 30, 1972, indicated that the appellant was doing satisfactorily for nine months after surgery. Specifically, he had had no definite dislocation except for one episode of "catching" in the shoulder joint. In addition, he reported that at times he was unable to move his shoulder due to it being in a painful position. The appellant was advised to continue progressive resistance exercises for his left shoulder in all ranges of motion and to continue the exercises for at least another year. The report indicated that the prognosis was good for function with some residual disability. Finally, it was noted that he was working but that he did no lifting using his shoulder. In July 1972, the RO again denied service connection for the left shoulder disorder, noting that service connection was previously denied by rating decision in January 1970, and that there was no evidence submitted that would require reconsideration of the claim. However, notice of the RO's rating decision sent by letter dated July 13, 1972, only informed him of the denial of his newly-raised claim seeking entitlement to service connection for residuals of a head injury. The appellant did not appeal the RO's July 1972 rating decision, but he filed a VA Form 21-4138 in April 1973 in which he again requested entitlement to service connection for an injury to his left shoulder. He stated that he fell down a hatch aboard the United States Ship (USS) AMERICA (CVA 66) in 1969 injuring his head and left shoulder. With regard to the left shoulder, the appellant stated that he had surgery in 1971 and that he was going to need further surgery in the near future. The RO denied his claim by letter decision dated April 18, 1973, and, subsequently, he perfected an appeal to the Board as to this issue. His appeal to the Board was denied by decision dated February 14, 1975. Detailed below is the evidence that was before the Board at that time. The evidence submitted and/or obtained in conjunction with the appellant's 1973 appeal to the Board included lay statements from two former servicemembers who served with him aboard the USS AMERICA. A statement of [redacted], a former third class petty officer, dated April 15, 1973, indicated that the appellant was treated aboard the AMERICA for a cut to the head and a "serious injury to his shoulder" when he fell down a hatch ladder. Mr. [redacted] stated that records must have been prepared showing that the injury occurred and that treatment was provided in the sick bay. He also stated that it was his understanding that if an injury was serious enough, the servicemember would be sent to the closest Naval medical facility. In this case, Mr. [redacted] stated that the appellant was sent to the Portsmouth facility and that prior to his departure from the USS AMERICA he paid the appellant a visit at which time he noted that part of his head was shaved and a gash stitched up and that he could place three of his fingers about one inch deep into his left shoulder due to the dislocation. He further stated that the pain the appellant was experiencing was evident. He also stated that it was evident to him that the appellant could not use his arm as effectively as he did before, although he did not say how he knew how well the appellant used his arm before the injury. A statement of former seaman apprentice [redacted], dated May 31, 1973, essentially reiterated what Mr. [redacted] stated regarding the appellant's head and left shoulder injuries sustained while they served aboard the USS AMERICA. In addition to the above, the evidence associated with the appellant's appeal to the Board included his statement received by the RO in June 1973. In this statement, the appellant emphasized that he did not sign a certificate to be discharged from the Navy as soon as possible, but instead, he signed a certificate to seek immediate assistance with VA. He also stated that he never appeared in person before a Navy medical board and that he did not in fact turn down a physical evaluation board because he was unaware of his right to do so. In addition, he stated that naval medical personnel at the Portsmouth facility told him that it was too soon to operate on his left shoulder and therefore, he was advised to go home, let "Mother Nature" take its course, and if need be, go to VA for medical treatment if the left shoulder joints continued to cause him problems. The RO received additional medical evidence during the pendency of his 1973 appeal to the Board. A statement from his physician, Dr. Horner, dated June 18, 1973, read, "The above [appellant] has been treated by me since June 24, 1954. He was treated for a fracture of the left clavicle in October 1964. He made an uneventful recovery. At no time has he been treated for a subluxation or dislocation of the left shoulder." The RO also received a copy of the September 1971 VA hospital report detailing his left shoulder surgery. In response to the appellant's contentions, the RO requested the NPRC to search its repositories for any additional service medical records corresponding to treatment provided on the USS AMERICA. NPRC responded in September 1973 with a negative replay for additional records, stating that all available reports were previously furnished to the RO in February 1970. The RO also obtained copies of hospital reports from the Bristol Memorial Hospital (Bristol, Tennessee) detailing a hospitalization in August 1973 for excision of a adherent scar on the appellant's left shoulder. The summary report of hospitalization indicated that the appellant had a history of a Bankart repair of the left shoulder three years ago and that presently he had some residual pain in the shoulder that was possibly due to the surgical screws placed about the glenoid labrum. However, it was further indicated that his admission was primarily for a complaint of pain associated with the surgical scar, described as thin, adherent and located over the delto-pectoral groove. Additional details regarding his medical history were noted to be significant for overall good health in recent years, a history of a rheumatic cardiac murmur during childhood, a history of an omphalocele repaired at age 7 without residuals, and the aforementioned history of left shoulder repair in 1970. Physical examination findings noted at the time of his August 1973 hospitalization revealed normal findings regarding his head (normal cephalic), eyes (pupils equal, pupillary reactions to light normal, acuity good), ears (external canals and acuity normal), lungs (clear to percussion and auscultation), heart (no murmurs audible, normal sinus rhythm, blood pressure on admission was 120/70, pedal pulsations palpable and full), abdomen (soft, no masses, no hernia, well-healed right para-median scar, liver, kidneys and spleen not palpable), skin (normal), and neurological (grossly physiological). Regarding his extremities, it was noted that motion of the left shoulder was slightly impaired in elevation and internal rotation. Also noted was the adherent scar that measured four inches in length with no evidence of excoriation or evidence of infection. In addition, there was no evidence of significant atrophy or neurological deficit. The operative report indicated that the scar was excised without complications. In addition, a small palilloma at the lower pole of the scar was excised. The pathology report noted that the diagnosis was scar, left shoulder, excisional biopsy, manifested by chronic inflammation and a fibroepithelial polyp. The appellant appeared at a hearing before the Board on November 21, 1973, and a transcript of that hearing is of record. In summary, the appellant testified that he was in sound physical condition when he entered military service in October 1968. He testified that he strained his left shoulder playing basketball as a junior in high school and that the injury healed without need for medical attention or surgery. In addition, he testified that he broke his collar bone falling off a horse four years before he joined the Navy, in October 1964, at which time he saw his family physician, Dr. Horner. He stated that this injury did not involve an actual injury to his left shoulder joint. Upon subsequent questioning, the appellant testified that the fall from the horse injury occurred prior to the aforementioned basketball injury, when he was a freshman in high school. Further, the appellant testified that he had a thorough physical when he entered military service at which time he reported that he had a problem with his left shoulder every once in a while when he did strenuous work or if he lifted something the wrong way. He also described treatment for pain in his left shoulder only one week into his term of duty. He stated that he was sent back to duty and did not have any further problems during his basic training. He further stated that his shoulder got stronger as a result of his training exercises. The appellant next testified to the circumstances of his injury aboard the USS AMERICA, which the Board will quote for the sake of clarity: I was aboard ship working and it came time to go to chow and I went down to the mess decks. I started down a ladder which went from the hanger decks to the mess decks and I don't know whether it was the first or second step, but anyway, I was going down the ladder. One of the steps gave way with me. Well, when it did, I just lunged forward and fell completely down the hatch. [Transcript at p. 8]. Later, he described additional details concerning the incident: A water main at the foot of the steps over near the bulkhead that had a shut- off valve on it and there is something like a long stem with like a steering wheel on it that you open and close the valve. Well, when I lunged forward, I remember pulling out my hands so that when I did hit the wall or the floor why I could break the fall. Well, in either case I didn't do this. I hit the stud bolt with the side of my head up in here and then, of course, proceeded to fall on into the corner of this bulkhead. [Transcript at p. 9]. The appellant testified that the next thing he remembered was getting up and then seeing four or five guys around him who carried him to sick bay in a wire stretcher. He stated that blood was on his face and he claimed that he had lost consciousness. For treatment, the appellant stated that they shaved his head in the area of the gash and sewed it up. He could not remember if x-rays were taken. For his shoulder, he stated that it was hurting real bad and that it turned blue the next day. However, he stated that the examiner told him that it was only a sprain and therefore, he was ordered back to work. The appellant testified that he went back to work on the flight deck, but after a while, his left shoulder would fall out of place if he tried to lift anything. He stated that he told his commander about his problem and as a result was sent back to sick bay. He was then told not to worry about it again and was sent back to work. Later in the hearing, the appellant testified that the ship changed doctors and the new doctor told him that he needed surgery and arranged for him to be sent to a Naval medical facility. At Portsmouth, the appellant testified that the physicians recommended that he seek treatment following discharge from VA if the shoulder continued to give him problems. He further testified that he continued to have problems after service while helping out with chores on his family's dairy farm. He had his surgery in 1971 after having increasing difficulty performing his job as a telephone equipment inspector. He stated that he went for surgery a second time in 1973 to remove scar tissue from the 1971 surgery. Regarding his original claim for service connection, the appellant testified that he was mistaken in reporting on his claims form that he had dislocated his shoulder three times prior to service; what he meant to say was that he thought the shoulder popped out of joint when in his view the muscles strained and caused pain. He further testified that the reason physicians kept recording his medical history as involving recurrent shoulder separations was because he would report for historical purposes that he broke his collar bone prior to service in the fall from a horse. He indicated that the military physicians must have assumed, however incorrectly, that his prior injury involved a shoulder separation. He also stated that after the ladder fall, he went back to sick bay "continuously" for treatment of his left shoulder complaints. The appellant also stated that no official investigation of his ladder fall was conducted following the accident in the summer of 1969, although he informed his division commander of what happened. Prior to a decision on his claim, the Board remanded the case in January 1974 to request another search inquiry to obtain any additional service medical records from the USS AMERICA and the Portsmouth facility and to request that the appellant provide copies of any available treatment records from Dr. Horner. In response to the RO's first development letter, Dr. Horner submitted no actual treatment records other than a "Certificate of Attending Physician," dated April 17, 1974 that stated only the following: "Fracture left clavicle Oct. 17, 1964. Uneventful recovery". Regarding the service records, a response from NPRC received in April 1974 indicated that a search for additional records produced no records corresponding to treatment in 1969 aboard the USS AMERICA. A response from the Portsmouth Naval Hospital received in March 1974 disclosed that records dated in 1969 were in route to the NPRC and that as soon as those records were received, they would be forwarded to the RO. However, in June 1974, NPRC informed the RO that it had yet to receive any records from Portsmouth and accordingly, the RO was advised to resubmit its search request in 30 days. While action was pending on the aforementioned search inquiry, the RO was notified in September 1974 that the Nashville-VAH had no records pertaining to the appellant. The RO undertook this action in response to a letter from the appellant's United States Representative who advised the RO that he was recently admitted to the Nashville facility for unspecified "further medical care and treatment." As alluded to above, additional development action by the RO was taken in order to obtain records from Dr. Horner. Specifically, a field examination ordered by the RO succeeded in producing treatment records from Dr. Horner. These records, dated from February 1956 to May 1968, and from December 1969 to June 1973, consisted of handwritten notes showing treatment for rheumatic fever on an entry dated in December 1961; a fractured clavicle on an entry dated in October 1964, at which time an x-ray was apparently taken of his left shoulder; and, a notation of chronic subluxation of the left shoulder in service and a history of rheumatic fever in 1957 with no cardiac murmur previous to service on an entry dated in December 1969. Dr. Horner's final entry, dated June 18, 1973, the same date of his above-cited statement, indicated that he prepared a statement to the effect that the appellant had no history of dislocating his shoulder. On the basis of the above, the Board concluded in its decision of February 1975 that the appellant's left shoulder disorder preexisted service and was not aggravated therein, and that in light of the procedural history of the case, the additional evidence obtained following the RO's original disallowance did not provide a new factual basis to permit allowance of service connection. Parenthetically, the Board notes that for purposes of the present appeal it appears that some of the appellant's service medical records may have been misfiled in the claims file at various times in the past because it is clear from reading the Board's 1975 decision that at that time the Board had access to and reviewed all of his available service medical records, including treatment reports detailing the January 1969 laceration injury, treatment for flashburns of both eyes in June 1969, treatment in July 1969 for a left foot injury sustained in a fall, a report dated in September 1969 reflecting a medical history significant for the appellant's complaints that he experienced recurrent dislocation of his left shoulder (although the Board references that the report showed no treatment for such complaints at that time), a report showing treatment in October 1969 for complaints of pain in the left shoulder which included an historical reference to a shoulder injury two year ago with a history of occasional dislocations thereafter, and a report of a special orthopedic examination conducted in October 1969 which revealed that the appellant's shoulder could be subluxated on physical examination. For purposes of history, it was noted at the time of the October 1969 orthopedic examination that the appellant experienced recurrent dislocation of his left shoulder on multiple occasions since the first episode about two years ago when a horse fell on him. Physical examination revealed that the shoulder could be easily subluxated with grating on range of motion. X-rays showed a voluntary subluxation but there was no evidence of complete dislocation. The diagnostic impression was recurrent subluxation. It appears that the Board then reviewed the report of his Medical Board proceedings which are detailed above in this decision. In October 1981, the RO received copies of the appellant's appeal to the Navy's Central Physical Evaluation Board. These documents reflect that he challenged the basis of his discharge from the Navy. His appeal was denied. The Navy concluded that his service medical records did not corroborate his account of sustaining the left shoulder injuries, as alleged above, while serving aboard the USS AMERICA. In support of its position that his discharge for unfitness due to a pre-existing left shoulder condition was proper, the Navy cited to his service medical records and a letter written by his parent-guardian in November 1969 which read, ". . . about 14 months ago, our son we call him joined the Navy to keep from going to the Army. At that time, they took him in perfect condition only nervous. We knew he had a shoulder joint that would come out of place. The doctor told him they didn't care about that." Included with the documents received by the RO in October 1981 was a copy of a service medical record showing clinic visit entries on the USS AMERICA for the months of January and February 1969, and a letter he wrote to the Navy's Central Physical Evaluation Board in which he provided the same account detailed above concerning his fall down a ladder in the summer of 1969 while aboard the USS AMERICA. No further action was taken by the appellant on his claim until May 1983 when he filed a "Statement in Support of Claim," VA Form 21-4138. He claimed service connection for a number of disorders, to include a subluxated left shoulder. In support of his claim, he submitted medical statements from two private physicians, Dr. E. M. Stirman, M.D., and Dr. H. J. Williams, M.D. Dr. Stirman prepared two statements. His statement dated April 28, 1983, addressed to whom it may concern, stated that the appellant's ". . . latest ventral hernias are undoubtedly related to his prior problems in this area" and his ". . . current stress is related to his hernia repair, shoulder problems and prior work problems." Dr. Stirman's other statement, dated May 11, 1983, also addressed to whom it may concern, indicated that the appellant had been a patient of his since December 1979 and that his past medical history was significant for an anterior dislocation of the left shoulder and a Bankart procedure in 1970 with ". . . trouble with this shoulder since we have known him." The statement of Dr. Williams was dated May 9, 1983, and was addressed to whom it may concern as well. The statement indicated that a diagnosis of recurrent subluxation of the shoulder was made following an evaluation on March 23, 1983, at which time he underwent surgery, a Bristow procedure with removal of previous internal fixation screws. Dr. Williams indicated that the appellant was presently in the process of healing the surgical incision and on a rehabilitation program for the shoulder. The appellant's 21-4138 form also indicated that he was a regular patient at the Mountain Home-VAMC and that additional information could be obtained from that facility. It is unclear from whom or how such records were associated, but the RO received some medical records from the Mountain Home- VAMC in June 1983. One record was a copy of the discharge summary of the September 1971 left shoulder (Bankart procedure) surgery. The other record was the operative report for that surgery. This report was not previously of record and it described essentially what was detailed in the discharge summary, providing greater details concerning the placement of the screws. On the basis of the above, the RO denied service connection for the left shoulder by rating decision in July 1983 on the basis that the evidence recently submitted was not new and material to allow reopening of the previously denied claim for this condition. The appellant was notified of this rating decision by letter dated July 21, 1983. In August 1983, the RO received additional medical records in the form of a statement from a Dr. G. A. Rannick, M.D., dated May 19, 1983, and an attending physician's statement signed by the aforementioned Dr. Stirman on behalf of the appellant's employer, a telephone company. Dr. Rannick's statement was addressed to the Tennessee disability office and in essence, reflected this physician's opinion that the appellant was disabled due to his recent left shoulder surgery in 1983 for doing any jobs requiring lifting of heavy objects and climbing power lines. Dr. Stirman's statement was dated April 18, 1983, and it indicated that the appellant was first examined by Dr. Stirman on March 2, 1983, in connection with a on-the-job related accident, and that in his opinion, the appellant was completely disabled due to the following: 4 hernias, fixed left shoulder, some disc degeneration, spastic colon, stress, and costocondrosis. The RO reviewed the above-cited evidence in August 1983, but confirmed and continued its prior denial of the appellant's claim filed in May 1983. He was notified of the RO's decision by letter dated August 23, 1983. No appeal of the RO's decisions cited above was filed by the appellant, however, the record reflects that he appealed a decision by the RO to deny him pension benefits in October 1983. In connection with that claim, the appellant submitted two additional medical statements, one from Dr. Rannick dated October 17, 1983, which was again addressed to the Tennessee disability office and, in essence, reflected his opinion that the appellant was permanently disabled due to problems with recurrent ventral hernias, and the second from Dr. Stirman, dated January 9, 1984, which indicated that the appellant was disabled due to ventral hernias and that arrangements were being made to send him to the Duke University Medical Center for evaluation of possible additional surgery. The Board remanded the appellant's pension claim in October 1984 to order a VA compensation and pension examination. The examination was conducted in November 1984. The appellant reported that he was disabled due to an accident on April 7, 1982, and his present complaints included stomach cramps, abdominal pain, chest pain and shortness of breath, left shoulder pain and numbness in the left hand, and infected sores on abdominal scars. The orthopedic portion of the examination denoted that he had a history of a dislocated left shoulder as a result of a fall in the Navy in the summer of 1969, with a recurrent dislocation thereafter. In addition, his history was significant for the Bankart procedure in 1971, following of which he had subluxation and mechanical irritation from screws, a second operation in 1974 under the care of Dr. McFaddin, and a third operation in March 1983 involving a Bristow procedure. On examination, he had limited range of motion in the arm and shoulder joint and deltoid muscle atrophy. The other parts of the examination disclosed no other relevant abnormalities with respect to the left shoulder and hearing loss/tinnitus issues presently before the Board. On the basis of these findings, the appellant was diagnosed with partial ankylosis, left shoulder joint, among other unrelated disorders. In addition to the above, the appellant underwent psychiatric evaluation by Dr. J. C. Neale, M.D., on June 20, 1983, the report of which is of record and is dated June 25, 1983. During his evaluation the appellant reported a history of a "crushed" shoulder sustained in the Navy. Dr. Neale found the appellant to be extremely agitated and depressed due to his physical and employment problems. His past psychiatric history was significant for a recent evaluation by a Dr. Savage who also found him to be agitated and depressed, according to the appellant. Dr. Neale did not, however, find any symptoms of psychosis and as a result, his diagnostic impression was agitated depression, severe. Also submitted with the record was a January 1985 statement from the appellant's pastor, who, in summary, stated that he was aware of the appellant's many physical problems and difficulties he was experiencing relative to his ability to work and provide for his family. Following the Board's denial of his pension claim in April 1985, the appellant attempted to reopen that claim in May 1985 with the submission of a VA hospital report that reflected a 24-day period of inpatient hospitalization in February-March 1985 for somatization disorder. He was admitted for complaints of "not being able to handle the stress" and increasing associated emotional problems. His medical history was noted to be significant for multiple medical problems, as detailed above, to include surgery for his left shoulder. Upon admission, the appellant complained of chronic left shoulder pain, back pain, and various other pains and numbness in his extremities. In addition, he reported that he was increasingly troubled by and had nightmares about the beating death of his 5 year old brother which he claimed to have witnessed when he was 4 years old. He also stated that he was troubled by a beating of an enlisted man which he claimed to have witnessed while he was in the Navy. He had no prior history of psychiatric hospitalizations and he stated that his treatment for psychiatric problems was limited to the evaluations he had in 1983 by the aforementioned Drs. Neale and Savage. During his course of hospitalization, general medical consults revealed no abnormal physical pathology. As a result, the medical consult found the appellant's multiple somatic complaints to be either of obscure origin or derived from previous injuries. As noted above, he was discharged in March 1985 and diagnosed with somatization disorder, rule out atypical depression, and rule out psychogenic pain disorder on Axis I; and recurrent ventral hernias, left shoulder pain and back pain on Axis III. No further action was taken by the appellant regarding his disability compensation claim until January 1986 when he filed a VA Form 21-4138 requesting entitlement to service connection for a number of disorders, to include subluxation of the left shoulder. He requested consideration of the left shoulder claim on the basis of in-service aggravation. The appellant went on to state that he was physically fit when he entered the Navy and to prove it, he submitted a copy of a certificate showing that he was a member of the recruit drill team while in basic training. He stated that he could not have been on such a team if he had problems with his left shoulder. In his statement of January 1986, the appellant provided additional information concerning how he got hurt while serving aboard the USS AMERICA. Specifically, he acknowledged that he had previously stated on a consistent basis that he fell down a ladder, but in fact, he claimed to have been deliberately pushed down the ladder in one of several attempts on his life. He went on to describe an incident that occurred aboard ship in January or February 1969 in which he was the only witness to a beating of an airman by several men in a bathroom. He stated that he was the sole reason the culprits were identified and prosecuted. He further stated that records from a "Master of Arms" investigation and a "Captain's Mass [sic]" trial should be available to corroborate his story. The appellant then stated that during and after the trial proceedings, he received many threats on his life and that as a result he could not sleep for fear of someone sticking him with a knife. He then related the ladder fall incident to a situation where he was running away from men who were threatening him, the fall of which caused injuries to his left shoulder, head and ankle. The appellant also stated that he continued to live in fear of his life while he was patient at the Portsmouth naval medical facility and that was why he did not fight his unfitness discharge. He stated that he remained silent about this incident until March 1985 when he was hospitalized at the Mountain Home-VAMC, as detailed above. In support of his 1986 claim, the appellant submitted mainly duplicates of records previously submitted and reviewed by the RO and the Board, including the lay statements of Messrs. [redacted] and [redacted], the discharge summary from his February-March 1985 hospitalization at the Mountain Home- VAMC, copies of service medical records, and a copy of Dr. Horner's statement of June 18, 1973. However, the appellant submitted "new" evidence in the form of the report of a favorable decision from the Social Security Administration (SSA) dated July 9, 1985. This decision was not previously reviewed by either the RO or the Board in connection with any claim for VA benefits. The appellant was found to be disabled with the meaning of the SSA Act by virtue of his multiple physical and mental problems detailed above, specifically, severe recurrent ventral wall hernias, pain and weakness in the left shoulder, back pain, shortness of breath and a dysthymic disorder with somatization. On the basis of the above, the RO again denied service connection for the claimed left shoulder disability by rating decision in February 1986, on the basis that the evidence recently submitted was not new and material to allow reopening of the previously denied claims for this condition. The appellant was notified of this rating decision by letter dated March 7, 1986. Subsequently, the appellant perfected an appeal with regard to this issue, but his appeal was denied by decision of the Board dated May 4, 1987. The Board concluded that the evidence received since the Board's 1975 decision did not provide a new factual basis for a grant of service connection. B. History of Case Since Filing of Present Claim and Appeal The claim on appeal was initiated by the appellant's congressional inquiry letter received by the RO in February 1991. He again claimed entitlement to service connection for a left shoulder disorder and in support of his claim he submitted VA in/outpatient treatment reports from the Mountain Home-VAMC dated from 1971 to 1989 and the statement of Dr. J. M. Chandler, M.D., dated February 5, 1991. Dr. Chandler's statement indicated that the appellant was examined on January 7, 1991, at which time he was found to have pain in the left shoulder with objective manifestations of crepitance with range of motion with pain radiating into the shoulder, the anterior chest and with discomfort along the medial scapular margin. Dr. Chandler further stated that x-rays previously taken in June 1988 showed a biceps tendon transfer through the head with loosening of internal fixation, flattening of the humeral head, and osteophyte formation consistent with post traumatic arthritis. The VA medical records dated from 1971 to 1989 can be divided into a number of categories for the sake of clarity: lab/medication chart reports generated in connection with the appellant's February-March 1985 hospitalization at Mountain Home-VAMC; duplicates of his 1971 VA hospitalization for left shoulder surgery; x-ray/upper gastrointestinal series reports dated from 1980 to 1989, which included an x-ray taken in February 1980 of the left shoulder that showed two metallic screws in the inferior aspect of the glenoid fossa with no evidence of recent injury, dislocation or soft tissue calcifications; nursing/consultation notes generated in connection with the February-March 1985 hospitalization at Mountain Home; outpatient reports dated from 1984 to 1989 showing treatment mainly for general complaints of pain in multiple body areas; and, discharge summary, nursing and medical consultation reports for the appellant's September 1984 hospitalization at Mountain Home for duodenitis and other conditions not relevant to the matters under consideration. With respect to the above, the Board notes that psychology consultation reports associated with his February-March 1985 hospitalization included his account of the beating incident aboard the USS AMERICA and the threats he endured from the crewmen who did not want him to testify against the assailants. This report noted that he was afraid to sleep and that he was struck in the back while going down a ladder causing him to lung forward and strike his head, neck and shoulder. On the basis of the above, the RO denied service connection for the claimed disability involving the left shoulder by confirmed rating decision in March 1991. The appellant was notified of this rating decision by letter dated March 8, 1991. In September 1991, he filed a notice of disagreement with regard to this rating decision. He also requested consideration of other claims, to include entitlement to hearing loss and tinnitus (caused by working on a flight deck in the Navy) and PTSD. At the time of the filing of his notice of disagreement in September 1991, the appellant submitted additional medical records, including duplicates of VA in/outpatient reports previously submitted and considered by the RO and the Board. Medical records not previously reviewed included a letter from Dr. Stirman dated June 8, 1987, that was addressed to an attorney. Dr. Stirman stated that he had known the appellant since 1979 and was aware of his medical problems from that point in time. He stated, however, that the period in question was from June 1984 to the present and that during this period, he saw the appellant nine times. Treatment provided by Dr. Stirman consisted of the following: suture repair on his foot in June 1984, at which time he noted that the appellant was having problems with depression; next seen in March 1986 when the appellant relayed his problems dealing with VA and subsequent placement on Elavil and biofeedback, and Dr. Stirman treated him for pain associated with his ventral wall hernia and depression; next seen in January 1987 for complaints associated with a new ventral hernia and pain in his left arm and shoulder, and Dr. Stirman found that he still had multiple ventral wall defects, depression and back pain. Dr. Stirman stated in his letter that he had not seen the appellant since January 1987. The new medical records also included a report dated in 1975 from a Dr. H. H. Bockian, M.D., that noted that the appellant was diagnosed with acute schizophrenic reaction with passive and pseudoneurotic features. The other new medical evidence consisted of the psychology consultation report prepared in connection with his September 1984 hospitalization at the Mountain Home-VAMC. The appellant complained that he was nervous due to all the hurt he had suffered for so long and by the fact that he lost his career and could not get better despite following his doctors' advice and instructions. Objectively, the VA clinical psychologist noted that he was somewhat obsessive over his physical illness and financial troubles. His affect was labile with easily stimulated anxiety symptoms such as sweating and flushing. His psychological profile indicated prominent somatization in a person who was rather anxious and felt flawed. On the basis of these findings, the psychologist diagnosed chronic anxiety disorder. The RO received additional records submitted by the appellant in February 1991. These records consisted of duplicates of his service medical records, including USS AMERICA sick bay reports showing treatment for chest pains and pains from a dislocated left shoulder in October 1968; treatment for pain in his left side in April 1969, at which time it was noted that he had a history of mid to upper quadrant pain for the past four months for which a diagnosis of rule out adhesions was made; a left ankle sprain in July 1969 after the appellant fell in a hole, treatment for pain in his left shoulder in October 1969, at which time he reported a history of injuring his left shoulder two weeks ago; and, from the hospital reports associated with his November 1969 hospitalization at the Portsmouth naval medical facility, a reference to a finding that he had an atypical systolic heart murmur after exercise. The diagnoses reported on the basis of his inpatient physical examination included recurrent subluxation, left shoulder. As mentioned above, the procedural history of this case reflects that the appellant's service medical records were previously reviewed by the RO and the Board in prior final decisions. Specifically, it is clear from review of the Board's February 1975 decision that all of these records were in the claims file at the time the Board rendered that decision. However, it appears that the service medical records were misfiled and/or misplaced in the voluminous three-volumes claims file during the course of multiple appellate-level reviews of claims filed by the appellant for VA pension and compensation benefits. In any event, it is not shown that any of his service medical records were newly obtained and made part of the record in connection with the claim on appeal. Hence, all of his available service medical records are duplicates of records previously considered by the RO and the Board. While summaries of these records have been described in this decision at intervals out of convenience due to the fact that they were evidently misfiled/misplaced, the Board emphasizes that all of these records are duplicates for purposes of this appeal. In addition to the above, the appellant's submission of records received by the RO in February 1991 included copies of the appellant's Navy personnel records, including a DD Form 1289 that showed he was ordered to bed rest to elevate his foot while he was at the Naval Dispensary in Norfolk, Virginia in October 1969; a copy of the letter his parent- guardian wrote in November 1969; copies of records associated with his appeal to the Navy's Central Physical Evaluation Board; copies of the lay statements authored by Messrs. [redacted] and [redacted]; a copy of his "Report of Medical History" prepared in connection with his enlistment in the Navy in May 1968 (noted a history of his brother being "killed" at age 5); and, a copy of the statement Dr. Horner wrote on June 18, 1973. The appellant perfected his appeal as to the direct-service connection left shoulder claim by the filing of a VA Form 9 substantive appeal in October 1991. He again reiterated many of the same arguments previously raised and submitted, but he added that although the dislocating problems he had with his left shoulder may have been developing prior to service, he pointed to two specific injuries sustained in service which he believed supported an award of service connection on either a direct or aggravation basis. One injury was his fall on the flight deck where he sustained a left ankle sprain in July 1969. He claimed that he injured his left shoulder as well in connection with that fall. The other injury was his account of the fall down a ladder shaft. In December 1991, the RO received additional evidence in support of the appellant's claim. Specifically, the evidence included a "Statement in Support of Claim," VA Form 21- 4138, signed by the appellant on November 11, 1991, which addressed primarily his section 1151 claims. In support of his arguments, he submitted copies of medical texts and studies pertaining to surgical procedures used to correct shoulder instability, to include the Bankart and the Bristow procedures. In addition, the appellant submitted copies of the operative reports from his 1973 shoulder scar excision surgery performed by Dr. McFaddin and from his March 1983 shoulder surgery performed at the Johnson City Medical Center Hospital by Dr. H. J. Williams, M.D. The aforementioned operative reports showed that the March 1983 surgery involved a Bristow procedure that noted that one of the screws from the 1971 surgery which was anchored to the bone had backed out slightly enough so that the margin of the screw in its intra-articular location was encroaching on the head as it tended to glide over the rim. It was further noted that the other screw was loose within the soft tissue and that screw was removed first. Also, it was noted that this screw seemed to be an obstructing force. In addition, the report went on to note that one of the screws was protruding posteriorly and it was a source of irritation and crepitation in the posterior part of the joint. After both screws were removed, Dr. Williams placed the shoulder through a full range of motion and felt that there was some anterior tendency for the shoulder to sublux. At that point, Dr. Williams performed the Bristow procedure and noted that there were no complications. Additional development undertaken by the RO to process the appellant's section 1151 claims included referring the case to a VA examiner in January 1992 for an opinion request. An x-ray examination of the appellant's left shoulder conducted on February 6, 1992, in conjunction with the opinion request disclosed the presence of an orthopedic screw through the neck of the glenoid fossa and also some spurring in the vicinity of the screw from the inferior lip, which was viewed as likely degenerative in nature. The joint space, however, appeared preserved except for some narrowing on its inferior margin. The examiner also noted some minimal sclerosis in the area as well which would be compatible with some degenerative changes. Based on this x-ray report and a review of the evidence in the claims file, the examiner opined that while the 1971 surgery was not successful, in that the appellant continued to have recurrent dislocation, it was appropriate. On October 28, 1992, the appellant testified before the undersigned Member of the Board at a hearing held in Washington, DC. With respect to his left shoulder, the appellant testified that he performed strenuous manual labor working on his father's farm prior to service as well as in working at a bomb fin making plant for the Navy for about four months prior to his enlistment in the Navy in October 1968. He again related the history of breaking his collar bone in 1964 and he stated that he had no dislocation of his left shoulder prior to service. He went on to testify that he started having problems with his left shoulder during basic training. He stated that he saw a military physician for his complaints at which time he told the doctor that he first hurt his shoulder two or three years before service and he reported popping-out symptoms. The appellant testified that at that time he relayed his medical history by mistake by associating his collar bone fracture injury with his shoulder problems. Next, he testified that his first injury in service was his fall down the ladder shaft where he struck his head and left shoulder. He stated that blood was running down his face as he stumbled through a chow line in the mess hall. At that point, he collapsed and some guys put him in a wire basket and took him to the sick bay. His left shoulder was hurting as well and it turned blue, but he stated that the medical records only showed that they sutured his head gash wound. The appellant then stated that from the day of his injury, the left shoulder continued to pop out of joint and cause severe pain. His next injury occurred in 1969 as well when he dived out of the way of a jet and fell into a hole on the flight deck. The appellant stated that he busted his ankle as result, but he also claimed to have re-injured his left shoulder in the fall. However, the left shoulder problems were again not recorded on treatment reports according to the appellant. Thereafter, he continued to have problems with the left shoulder and as a result, he was sent to the Portsmouth facility for further evaluation. At Portsmouth, the appellant stated that the doctors recommended that he give his shoulder a year or so to get better and so no surgery was performed. The appellant testified that following service, he sought treatment with the VA because the shoulder was continuing to give him problems. He stated that the VA performed surgery in 1971 and although it seemed okay for a while, the shoulder started popping out of place again and he could no longer work. He further testified that in 1982 he had an on-the-job injury attempting to move a crate that resulted in another dislocation of his left shoulder with numbing down into his arm. With respect to hearing loss and tinnitus, the appellant testified that he started having problems with these conditions in service as a result of working in close proximity to jets taking off and landing on the carrier. In November 1992, the appellant submitted additional evidence to the Board in the form an August 1990 audiogram conducted by the Ear, Nose, and Throat Clinic of Bristol. His chief complaint was tinnitus (described as birds singing, worse at night) and hearing loss. The audiologist's physical examination was described as within normal limits. The results of the audiogram were deemed to be consistent with noise-induced bilateral hearing loss. His medical history was recorded as significant for flight deck duties aboard a carrier and exposure to jet aircraft noise. The audiogram report showed hearing thresholds of 45 to 60 decibels range at 4000 H for each ear, but his speech discrimination scores were 100 percent for each ear. In May 1993, the Board remanded the appellant's case for additional development. The requested development was fully accomplished by the RO and will be detailed below in the order the evidence was received. In June 1993, the RO received copies of additional VA outpatient reports from the Mountain Home-VAMC dated through June 1993. These reports consisted almost entirely of duplicates of records previously considered by the RO and the Board. The reports that were "new" disclosed that following an outpatient visit in 1989, the appellant was next seen at the Mountain Home facility on June 1, 1993, for complaints of intermittent, midsternal chest pain, present for the past several years but becoming worse. In July 1993, the RO received a VA Form 21-4138 signed by the appellant on July 3, 1993. The appellant responded to a development inquiry initiated at the Board's request for more information concerning his 1973 car accident and his 1975 work injury. Regarding the latter, he stated that in the fall of 1975, he was sitting on a work bench when he leaned back against his chair to grab a circuit card at which point his left shoulder separated. He experienced intense pain as a result, and was taken to a hospital. He further stated that he was thereupon referred to an orthopedic doctor (Dr. Williams) for evaluation. He added that he had a short period of dizziness/partial unconsciousness as a result of the fall, but no significant head injury. With regard to the 1973 car accident, he stated that the Bristol, TN, police department had no records concerning the accident as they only kept records going back three years. He filled out a "Report of Accidental Injury" in which he stated that he sustained pulled muscles in the lower back. In response to another development inquiry, his Form 21-4138 of July 1993 indicated that the psychiatric examination report of Dr. Bockian was already in the claims file. In August 1993, the RO received evidence obtained as a result of development inquiries sent to the SSA, the Bristol, TN, police department, the Bristol Memorial Hospital, and from Drs. Hensen, Williams, Hester and McFaddin. The response received from Dr. Hensen regarding any medical records dating from the 1980s consisted of a single-page, handwritten statement signed by Dr. Hensen on August 6, 1993. Dr. Hensen simply noted that the appellant had the following problems: ventral hernia; chronic back pain/severe degenerative joint disease; screw fixation, left shoulder, with degenerative joint disease, left shoulder, and shoulder subluxation and biceps tendon transfer; diabetes mellitus; and, hypertension. The reply from Dr. Williams consisted of office visit treatment summary reports dating from 1977 to 1992. Office visit reports dated September 1977, indicated that the appellant had been involved in an accident at work in August 1977, at which time he sustained a back injury. His history at that time was noted to be significant for a prior back injury sustained in a July 1973 car accident, whereupon he went back to work after several months and hurt his upper back, developing pleurisy and pericarditis in the process. These conditions apparently went away, although the source of the infectious process was unknown. Examination in September 1977 disclosed that the appellant had muscle spasm and limited range of motion in his back. Additional office visits through the end of September 1977 for heat treatment were provided. The appellant was apparently next seen by Dr. Williams in March 1983 in connection with the above-detailed Bristow procedure for his left shoulder. Office visit reports dating through July 1983 indicated that his left shoulder was doing well postoperatively. Reports dated in 1984 and 1987 indicated that he was seen for rechecks of his left shoulder and back conditions. The appellant did not see Dr. Williams again until June 1992 when he came in complaining of low back pain with radicular symptoms into his right leg. He was seen on three occasions in June 1992 for these complaints, during which times Dr. Williams noted that the appellant was extremely depressed over the general state of his health. Medical records received from the aforementioned Dr. Hester consisted of two orthopedic consultations for his low back condition, the first being in August 1974 following the July 1973 car accident, and the second in June 1992. The report dated in June 1992 indicated that he had a history of ventral hernia repair x3, a history of three operations for his left shoulder, an operation for removal of a Meckel's diverticulum. In a section labeled "SERIOUS ACCIDENTS," it was noted that the appellant had a fall in the Navy in 1969 in which he injured his left shoulder, neck and head. It also was noted that he had a car accident in 1972 and an on- the-job accident in 1982 in which he pulled his shoulder and hernia and hurt his back. Dr. Hester's report denoted a diagnosis of severe degenerative joint disease of the back with radicular symptoms. Lastly, Dr. Hester's records reflect that he saw the appellant on August 2, 1993, at which time he noted only that he referred him to a VA hospital. The medical records received from Dr. McFaddin's office, Bristol Orthopedic Association, P.C., dated from 1985 to 1993, reflect treatment by the aforementioned Dr. Chandler. When seen in September 1985, the appellant's chief complaint was a backache related to several injuries and accidents in the past, including the 1973 car accident. In the section for previous medical illnesses, Dr. Chandler noted that the appellant had a prior history of several injuries, to include injuries to his left shoulder and head following a fall aboard an aircraft carrier. His report also stated that the appellant had recurrent hernia and injuries to his left shoulder and back while working at the telephone company. The diagnostic impression was mechanical pain secondary to spondylosis, lumbar spine. Reports of Dr. Chandler show additional treatment between 1988 and 1993 for multiple musculoskeletal pain complaints, including in his left shoulder. The response from the Bristol police department corroborated the appellant's account reported in July 1993 to the extent that the department confirmed that it did not keep accident reports longer than three years. Records received from the Bristol Memorial Hospital consisted of the discharge summary from the appellant's October 1975 hospitalization for resolving pleural pericarditis, weight loss of unknown etiology and chronic fatigue. The report reflects that he was admitted with complaints of chest pain of approximately two to three week's duration. His medical history was noted to be significant for a stomach tumor at age 7 or 8 and lung collapse in 1958. It also was noted by history that he had a pin in his left shoulder with dislocation occurring twice while he was in the military. He complained of occasional blurred vision and occasional headache, but his physical examination disclosed no abnormal findings. During his stay, further evaluations included an x-ray of the left shoulder which showed metallic screws in the inferior portion of the left shoulder with no other abnormalities. In addition, he was seen by the aforementioned Dr. Bockian for psychiatric evaluation during this period of hospitalization, the report of which is detailed above. Final diagnoses at discharge were pleurisy; pericarditis; streptococcal pharyngitis; chronic fatigue; and, acute schizophrenic reaction with paranoid and pseudoneurotic features. The medical records received from the SSA disclosed that the appellant incurred disability within the meaning of the SSA Act in May 1982 for ventral wall hernias and for dysthymic disorder. Most of the records consisted of duplicates of VA and private medical records previously considered by the RO and the Board; however, the records submitted included physical and mental examinations conducted in 1987 and 1988 for purposes of his claim for disability benefits through the SSA. A physical examination by a Dr. K. W. Konrad, Ph.D., M.D., conducted in December 1987 resulted in diagnoses of post traumatic degenerative changes, left shoulder, with limited range of motion and sensory and motor deficits of left arm and hand; and, degenerative disc disease at L5-S1. Of note is that Dr. Konrad's examination also found that the appellant had good hearing acuity for fairly loud conversational speech at a distance of six feet. The RO received additional outpatient reports from the Mountain Home-VAMC; however, these reports are not relevant to the matters under consideration (an EKG study conducted in November 1993 that disclosed a normal sinus rhythm and normal EKG, and an upper gastrointestinal consultation in December 1993 for the appellant's complaints of heartburn). In addition to the above-cited evidentiary development, the RO was instructed by the Board's remand of May 1993 to have the appellant examined for compensation purposes, and in November and December 1993, he underwent a battery of medical examinations by VA. To the extent that these reports are factually and/or medically germane to the left shoulder and hearing loss issues on appeal, they included examinations for the ears/hearing loss and for mental disorders/PTSD. A joints examination was referred to a fee-basis examiner, the details of which will be set forth below in this decision. The VA audio examination was conducted on November 8, 1993. The appellant reported a history of hearing difficulty and constant, bilateral tinnitus since 1969. He gave a history of noise exposure from jet aircraft, explosions and occasional firearms target practice while serving in the Navy. Puretone frequency thresholds averaged 18 decibels for the right ear, 34 decibels for the left ear. The frequencies for the right ear for the 500, 1000, 2000, 3000 and 4000 H range were, respectively, 5, 0, 5, 35, and 30. The left ear frequencies in the same H sequence were 5, 5, 20, 55, and 55. His speech recognition scores were 96 percent for the right ear and 92 percent for the left ear. Regarding tinnitus, the audiologist simply referred to the appellant's reported medical history. Based on these findings, the audiologist concluded that no additional medical follow-up was required. A summary of the test results were therefore as follows: Hearing is within normal limits for 250 through 2,000 hz [H] and again at 8,000 hz bilaterally. For the frequencies of 3,000 through 6,000 hz there is a bilateral sensorineural hearing loss which is mild in the right ear and moderate in the left ear. Word recognition is good bilaterally. Both tympanograms are within normal limits. The VA mental disorders and PTSD examinations were conducted on November 9, 1993. Pertinent to the left shoulder disorder, the reports of these examinations reflect that the appellant reported feeling very bad and guilty about not going to Vietnam due to his unexpected hospitalization in 1969 and subsequent unfitness discharge for the left shoulder problem. In addition, the appellant relayed a history of nightmares and poor sleep due to his account of the beating incident in the Navy. He reported that he witnessed the beating of a fellow serviceman and was injured trying to rescue him from the assailants to the extent that he was "bleeding badly." He added that he was later chased by someone on the ship who did not want him to testify against the assailants and as a result, he fell down a flight of stairs and hurt his left shoulder. On November 23, 1993, the appellant was seen by Dr. C. J. Johnson, M.D., of the Watauga Orthopaedics firm in Johnson City, TN, for a fee-basis orthopedic examination. At that time he gave a history of having been injured in the spring of 1969 when he was attacked by a couple of men and thrown down a ladder shaft head first landing on his head and against his left shoulder. He had a head laceration sutured and spent some time in the sick bay. Subsequently, he returned to duty and sustained another injury in the summer of 1969 when he fell into a control hatch trying to avoid a jet and injured his left ankle and shoulder. He reported that he was hospitalized for a couple of months following this incident. In the years after service, he reported a history of multiple surgeries for his left shoulder - the 1971 Bankart procedure, the surgery by a private physician in 1973 for excision of scar tissue, and the 1983 Bristow procedure. On examination, Dr. Johnson found sensitivity in the left shoulder anteriorly and posteriorly. In addition, the appellant complained of pain when attempting to elevate his arm. X-rays showed a screw in the inferior aspect of the glenoid. Dr. Johnson noted that the screw was a malleolar screw that appeared to have a halo around it consistent with some loosening. There were no arthritic changes seen on the x-ray. Based on these findings, he diagnosed recurrent subluxation, left shoulder, status post surgical repair times two. Regarding the appellant's history, Dr. Johnson offered the following: The patient's history of injury reported in 1969 cannot be fully substantiated by the records furnished to me. There were no medical records from the U.S.S. [sic] America of when the injury occurred. There is a report of two of his colleagues, fellow servicemen, in 1973, which would substantiate his statements. Unfortunately, they are four years after the fact. He denies any prior problems with his shoulder prior to the injury. However, the medical records of previous examining physicians in the service puts this in question. Unfortunately, it is the patient's word against the records of the military. One would hope that the medical records are carefully kept, but that probably is not always the case. Additional development actions were taken by the RO in 1994. In May 1994, in response to a request for same, the RO received an addendum report from the VA examiner who conducted the audio examination on November 15, 1993: In response to the [Board's] remand, the information regarding the date of onset of [the appellant's] hearing problem and his tinnitus is in the original report. He stated that he first noticed hearing difficulty and bilateral tinnitus in 1969 while in service. Results of the audiological evaluation indicated evidence of bilateral acoustic trauma. That is, hearing is within normal limits for the 250-2000 [H] and again at 8000 [H] with a sensorineural hearing loss at 3000-6000 [H] bilaterally. Thereafter, the appellant underwent a VA joints examination on May 19, 1994, for further evaluation of his left shoulder. His medical history, complaints, and clinical findings regarding his left shoulder were essentially unchanged as previously reported in prior examinations. X-rays taken in connection with this examination showed that the head of the humerus was correctly within the glenoid fossa. There was one cancellous bone screw present which was used to internally fix the tip of the corticoid and attached muscles which were transferred in the Bristow procedure. In addition, x-rays showed some sclerosis of the bone and evidence of osteoarthritic change developing in the joint. On the basis of these findings, together with review of the appellant's medical history, the VA joints examiner offered the following medical opinion: It is evident that the result of the Bankart procedure was unsuccessful. However, there is no indication that the shoulder was made worse by the surgery. The Bristow procedure also has not produced satisfactory results. The patient denies that he ever had any prior problems with the left shoulder before the accident [in service]. Whether this is, in fact, the case, in not clear. I am of the opinion that his main problem now is due to continuing instability associated with degenerative arthritis in the joint. Also, in June 1994, the RO received the appellant's Navy personnel file from the NPRC. These records included a copy of his DD Form 214N regarding his service dates and type of discharge and other administrative documents none of which contained any additional information regarding the circumstances of his military service or medical conditions treated and/or diagnosed during such service. In August 1994, the RO received a statement from the appellant regarding his back injury sustained in August 1977. To verify the injury, he submitted an admission notice from the Bristol Memorial Hospital that indicated treatment for a thoracic spine strain as a result of falling off a chair at work on August 9th. In addition, he submitted previously considered copies of medical reports dated in 1977-83 from Dr. Williams. In his statement, the appellant indicated that the reference to the old wedged vertebrae in Dr. Williams' report of September 12, 1977, was in fact injured when he was thrown down the ladder hatch during service. In September 1994, the RO received a statement from the appellant's former employer, United Telephone, dated August 24, 1994, which indicated that a review of the appellant's permanent personnel record by that company's Safety Coordinator disclosed no evidence that a workers' compensation claim was filed on his behalf in 1977. In addition to the above, the RO received true copies of all the appellant's available medical records from the Mountain Home-VAMC in February 1995. These records were dated from 1971 through 1994, and consisted mainly of duplicates of records previously considered. However, reports that were "new" included a pre-surgery "Medical Certificate and History" statement dated August 27, 1971, which noted the appellant's complaints of recurrent left shoulder dislocation averaging once per week that he reported started in service. The appellant reported that he had fallen off a ladder during service and "split his head open" and his left shoulder started to give him problems. Additional records pertaining to the surgery indicated that the Bankart procedure was discussed with the appellant on September 9, 1971, at which time he signed an informed consent to have the procedure done on his left shoulder. The other "new" reports included follow-up treatment summaries from his September 1971 Bankart shoulder surgery dated through December 1971. These reports fill in the gap of time to the June 1972 follow-up report that was previously considered. A report dated September 13, 1971, indicated that the appellant was discharged with instruction to return on September 20th to have his sutures removed. The report for that date reflects that the appellant returned and had his sutures taken out. A report dated October 27, 1971, indicated that the appellant had had no recurrence of dislocation since the surgery. He was advised to return to school. X-rays showed good support of one screw and fair support for the other. He was told to hold down on abduction and external rotation for another six weeks. The report dated December 12, 1971, indicated that an x-ray showed the two screws remaining in the same position. There was no history of recurrent dislocation, but he was still having moderate discomfort. Finally, of record is the transcript of the appellant's hearing before the undersigned Member of the Board that occurred on December 1, 1998, at the Board's headquarters in Washington, DC. The appellant's testimony with regard to the issues now in appellate status is essentially reflected above by and through his prior hearing testimony and many statements of record. II. Analysis New and Material Evidence to Reopen Claim of Service Connection for Left Shoulder Dislocation Governing statutory and regulatory provisions stipulate that unappealed decisions of the RO and decisions of the Board are final, and may be reopened only upon the receipt of additional evidence that, under the applicable statutory and regulatory provisions, is both new and material. See 38 U.S.C.A. §§ 5108, 7104(b), 7105(c) (West 1991); 38 C.F.R. §§ 3.104(a), 3.156, 20.1100-06 (1999). New and material evidence means evidence not previously submitted which bears directly and substantially upon the specific matter under consideration, which is neither cumulative nor redundant, and which by itself or in connection with evidence previously assembled is so significant that it must be considered in order to fairly decide the merits of the claim. 38 C.F.R. § 3.156(a); see Hodge v. West, 155 F.3d 1356 (Fed. Cir. 1998). The Court has held that materiality contemplates evidence that "tend[s] to prove the merits of the claim as to each essential element that was a specified basis for that last final disallowance of the claim." Evans v. Brown, 9 Vet. App. 273, 284 (1996). Following issuance of the Hodge ruling, the Court articulated a three-step analysis for adjudicating claims based on new and material evidence: VA must first determine whether new and material evidence has been presented under 38 C.F.R. § 3.156(a); second, if new and material evidence has been presented, immediately upon reopening VA must determine whether, based upon all the evidence and presuming its credibility, the claim as reopened is well grounded pursuant to 38 U.S.C. § 5107(a); and third, if the claim is well grounded, VA may evaluate the merits after ensuring the duty to assist under 38 U.S.C. § 5107(b) has been fulfilled. See Elkins v. West, 12 Vet. App. 209 (1999) (en banc) and Winters v. West, 12 Vet. App. 203 (1999) (en banc). However, the Court's decision in Winters was recently vacated by the U. S. Court of Appeals for the Federal Circuit (the Federal Circuit) in July 2000 on the grounds that the Court exceeded its jurisdiction in that case by addressing de novo the issue of whether the claim was well grounded (the second step in the three-step analysis articulated in Elkins). Winters v. Gober, No. 99-7108 (Fed. Cir. July 26, 2000). Rather than remand the case to the Board, the Court in Winters simply applied the new rules from Elkins without notice to the appellant, and hence, he was deprived of the opportunity to present evidence on the well grounded claim issue before the original triers of fact, i.e., the RO and the Board. Id. The Federal Circuit held that the Court's jurisdiction was limited only to the issue before it, whether new and material evidence had been submitted to reopen the claim, and therefore, in light of the intervening change in the law resulting from the Hodge and Elkins rulings, the Court should have remanded the claim to the Board for reconsideration in light of Hodge. Id. (citing Maggitt v. West, 202 F.3d 1370 (Fed. Cir. 2000)). The Federal Circuit in Winters did not, however, address a challenge to the three-step analysis for reopening claims established in Elkins in light of its holding that the Court had to remand the case back to the Board for a Hodge-new and material reconsideration. Id. Hence, the Elkins-three-step analysis for reopening claims based on new and material evidence remains good law that the Board is bound to apply. See Tobler v. Derwinski, 2 Vet. App. 8 (1991) (precedent decisions of courts of superior jurisdiction to Board must be given full force and effect immediately, even if VA appeals the decision). Accordingly, as this case remains in appellate status, the Board will now consider whether new and material evidence has been submitted in accord with the holdings in Hodge and Elkins. No prejudice to the appellant is exercised by the Board's appellate disposition herein for two reasons: (1) the statement and supplemental statements of the case issued in connection with this appeal provided notice of the applicable law and regulations pertaining to new and material evidence, specifically 38 C.F.R. § 3.156, and, (2) the Board's review of the claim under the more flexible Hodge standard accords the appellant a less stringent "new and material" evidence threshold to overcome. Cf. Bernard v. Brown, 4 Vet. App. 384 (1993); see also Fossie v. West, 12 Vet. App. 1 (1998). Service connection for residuals of left shoulder dislocation was previously denied by the Board in a decision dated in May 1987. This decision is final. 38 U.S.C.A. § 7104(b) (West 1991). The Board will not reopen the appellant's claim of service connection for residuals of left shoulder dislocation. When read together with the appellant's contentions, the Board concludes that the new evidence submitted or associated with the record since the May 1987 Board decision is not so significant that it must be considered in order to fairly decide the merits of the claim. For the reasons set forth below, the Board finds that all of the "new" evidence, i.e., lay, medical and service department records, which is not duplicative of records previously before the Board in May 1987 is essentially cumulative of the evidence previously considered because it does not pass the test of materiality as to the underlying issue, i.e., evidence which supports, or tends to support, the appellant's contention that an injury to his left shoulder resulting in disability was incurred in or aggravated during his one year, two months, and nine days of active duty service in the Navy in 1968-69. The Board will first analyze the evidence that was before the Board in May 1987. As detailed above, the history of this case prior to time to the filing of the present claim and appeal reflects that between 1969 and 1986, the appellant filed seven claims seeking entitlement to VA disability compensation or pension benefits. Five of the seven claims sought disability compensation benefits for residuals of left shoulder dislocation and/or subluxation. The other two claims were filed for VA pension benefits. In his first claim, filed in December 1969, the appellant stated that he hurt his left shoulder in 1967, prior to service, and that "[i]t came out about 3 times prior to entering service." However, he also stated that he had chronic dislocation problems with his left shoulder during service ("pops out very easily") and that he received treatment in service for same on two occasions, in November 1968 and March 1969. Service medical records reviewed by the RO essentially corroborated the statements made by the appellant on his original claim. Although the enlistment examination of May 1968 did not denote a problem with the left shoulder (only a history of an old fractured left clavicle, described as resulting in no abnormality at the time of the examination ("Ok now"), was noted), service medical records showed treatment in October 1968 for pain caused by a dislocated left shoulder. The time frame of that treatment report would have corresponded to the appellant's basic training period. No further treatment was shown until September 1969 when a sick bay report from the USS AMERICA noted by way of history that the appellant was experiencing recurrent dislocation of his left shoulder. Although he was not treated at that time, a sick bay report dated in October 1969 indicated that he dislocated his left shoulder two weeks ago. Additionally, it was reported for the first time in October 1969 that he had a history of dislocating his left shoulder two years ago, or in 1967, a time frame which corresponded to the year he reported on his original claim as the date he sustained the dislocation injury prior to service. A similar history was reported by the appellant at the time of his orthopedic examination aboard the USS AMERICA in October 1969. At that time, he related that the dislocation occurred when a horse fell on him two years ago (which also placed the date of the pre-service injury in 1967). Later, when he was evaluated at the Navy's Portsmouth hospital in November-December 1969, the appellant reported an equivalent medical history, stating that he suffered his initial dislocation when a horse fell on him in November 1966. Although the dates are not exact, it is clear that the shoulder dislocation injury was a separate and distinct injury from the October 1964 collar bone fracture that was treated by Dr. Horner. Nevertheless, and regardless of what the appellant thought he mistakenly told the military doctors at admission about his pre-service history, the facts before the Board in May 1987 indicated that a left shoulder dislocation occurred prior to service. Examination at Portsmouth in November 1969 revealed clinical subluxation and grating with full range of motion. As a result, the appellant was administratively discharged from further military service with what a Navy Medical Evaluation Board concluded was a pre-existing condition of the left shoulder manifested by recurrent subluxation that was not shown to have been aggravated therein. The only other evidence reviewed in connection with the appellant's original claim was Dr. Horner's prescription slip dated December 22, 1969, that noted that he had chronic subluxation of the left shoulder. When he filed his second claim in September 1971, the appellant stated that he fell down a ladder during service and injured his left shoulder. He claimed no treatment for that injury, but added that his shoulder continued to give him problems following the ladder fall injury and that such problems eventually led to his hospitalization at the Portsmouth facility in November 1969. Medical evidence associated with the claims file in connection with the second claim consisted of an operative report of the 1971 Bankart procedure performed on September 8, 1971, at the Mountain Home-VAH and a follow-up report for same dated June 30, 1972. Because those records did not shed any light on the nature and circumstances of the appellant's military service and any problems he had therein with his left shoulder, the RO did not reopen the claim. In April 1973, the appellant's filed his third claim seeking disability compensation benefits for residuals of left shoulder dislocation. His claim was again denied by the RO on the basis of new and material evidence and that decision was upheld by the Board on February 14, 1975. In his pleadings, the appellant continued to maintain that he injured his left shoulder falling down a ladder hatch aboard the USS AMERICA in 1969. In support of his claim, he submitted statements from two former shipmates aboard the AMERICA, Messrs. [redacted] and [redacted], each of whom essentially corroborated the appellant's story of the ladder fall and left shoulder injury, and a statement dated in June 1973 from Dr. Horner, his family's doctor, which indicated that he was treated by Dr. Horner for a left clavicle fracture in October 1964 but not for any subluxation/dislocation injury to his left shoulder. Later during the appeals period, treatment reports of Dr. Horner dated before and after service verified treatment for the left clavicle fracture in October 1964, but showed no treatment for a dislocation or subluxation injury to the appellant's left shoulder. In addition to the above, the evidence before by the Board in May 1987 included the transcript of the hearing held at the Board in November 1973. At that hearing, the appellant disclosed for the first time that in addition to the fractured left clavicle injury as a fifteen-year old freshman in high school in October 1964, he injured his left shoulder playing basketball during his junior year of high school. His junior year of high school would have been approximately 1967, the same year that he reported in service and in connection with his original claim as the date he sustained an injury to his left shoulder. He testified that he pulled a muscle going up for a rebound and thought he dislocated his left shoulder. However, he testified that he received no treatment for the injury other than rubbing it himself, and that after a day or two, he had no further complaints or symptoms. Further, the appellant testified that he when he enlisted in the Navy, he told the doctors that he had a problem with his left shoulder every once in a while when he did strenuous work or lifted something the wrong way. Regarding his medical history, the appellant testified in 1973 that he had mistakenly reported on his original claim that he dislocated his left shoulder three times prior to service. He testified that what he meant to tell the military doctors was that he thought he dislocated the left shoulder when in his view he actually just strained his muscles in the shoulder joint and incurred pain as a result. He testified that the military doctors incorrectly assumed that the 1964 left clavicle fracture represented a pre- existing condition of the left shoulder. The appellant emphasized through his testimony that the left clavicle fracture injury of 1964 had nothing to do with the strain injury he suffered in approximately 1967 playing basketball. Moreover, as he stated in his pleadings, the appellant testified that he injured the left shoulder in the 1969 ladder hatch fall aboard the USS AMERICA and thereafter, sustained residual disability manifested by recurrent subluxation and/or dislocation. He admitted that there was no official investigation of his ladder fall but that he told his division commander about it. Compared with his prior pleadings, the appellant's hearing testimony of November 1973 offered an altogether different account, or at the very least, a different interpretation of the relevant facts and circumstances of his left shoulder injuries prior to and during service. However, the Board did find persuasive the parts of his hearing testimony which purported to support his contentions that he did not sustain a dislocated left shoulder prior to service. As indicated above, his original claim which he prepared while he was still on active duty in the Navy stated in unambiguous language that he injured his left shoulder in 1967 and that it came out of joint about three times prior to service. Moreover, the medical history provided by the appellant in service corroborated his original account of the left shoulder dislocation in 1967. Further, the additional evidence obtained in connection with subsequent claims and appeals that was before the Board when it rendered its decision in May 1987 only served to enhance the credibility of the appellant's original story, while at same time, it impeached his hearing testimony of November 1973 and subsequent pleadings, testimony, etc, where the story differed from his original version. Specifically, the evidence considered by the Board in May 1987 included a letter written by the appellant's guardian- parent to the Navy in November 1969. That letter was not associated with the claims file until the early 1980s following the RO's receipt of documents connected to the appellant's appeal to the Navy's Central Physical Evaluation Board. The guardian's letter also stated in clear and unambiguous language that his parents were aware that he had a left shoulder dislocation problem prior to service. When their letter was read together with the appellant's testimony of November 1973 regarding the basketball injury in his junior year of high school, the medical history he provided during service, and his account of the 1967 dislocation injury provided at the time he filed his original claim for VA disability benefits, the evidentiary record before the Board in May 1987 clearly indicated that the appellant's original account of sustaining a dislocated left shoulder prior to service in 1967 was the more accurate and credible version of the facts. Additionally, although the appellant continued to have recurrent dislocation of his left shoulder in service, to the extent that his pleadings differed from the factual record, his account of his left shoulder injuries during service was in effect unsubstantiated when the Board issued its decision in May 1987. As detailed above, service medical records verified treatment for complaints of pain associated with a shoulder dislocation in October 1968 and again in September or October 1969. There was no evidence that he sustained an acute-type injury to his left shoulder in a fall down a ladder hatch aboard the USS AMERICA in 1969 or in any other acute-type injury in service. Extensive development efforts undertaken by the RO and the Board in connection with the prior claims and appeals produced no additional service medical records to verify such an injury. As detailed above, the NPRC stated on multiple occasions that no additional service records were available pertinent to the appellant. Also, all medical records associated with the appellant's hospitalization at the Portsmouth Naval Medical Hospital, specifically, summary reports, nursing and consultation notes, etc., were eventually obtained and considered by the RO and the Board in connection with prior claims and appeals. On the basis of the above, the Board in May 1987 essentially found that the appellant's contentions as well as the lay statements of Messrs. [redacted] and [redacted] were insufficient by themselves to prove the occurrence of the alleged injury to his left shoulder sustained in a fall down a ladder hatch. The treatment records of Dr. Horner obviously did not alter the Board's finding in this regard because they only verified that the Dr. Horner treated the appellant for the left clavicle fracture in October 1964 and for other unrelated conditions between February 1956 and May 1968, and between December 1969 and June 1973. The appellant admitted in his hearing testimony of November 1973 that he received no medical attention in connection with the basketball injury to his left shoulder. Dr. Horner's treatment records for the period between February 1956 and May 1968 supported the appellant's testimony to this extent. Hence, Dr. Horner's statement of June 1973 regarding the fact that the appellant had no pre-service history of left shoulder dislocation/subluxation was probative only to the extent that it proved that Dr. Horner did not treat the appellant for such an injury. His statement did not, however, corroborate the appellant's contention that no such injury occurred prior to service. The other evidence before the Board in May 1987 was essentially irrelevant to whether a disability of the left shoulder was incurred in or aggravated during service; specifically, the letters and reports from Drs. Stirman, Williams, Neale and Rannick, the surgical reports of the 1971 Bankart surgery at the Mountain Home-VAH and the 1973 scar excision surgery at the Bristol Memorial Hospital, as well as the reports of the VA pension examination of November 1984, the discharge summary of the appellant's hospitalization at the Mountain Home-VAMC in February-March 1985, and SSA's decision of July 1985, and the Navy certificate indicating that the appellant was a member of the Recruit Drill Team were either noncontributory or cumulative of the evidence discussed above. Accordingly, given the appellant's original account of the 1967 left shoulder dislocation injury, as supported by the November 1969 letter of his guardian-parent, and historical references and treatment for such an injury provided to the appellant during service, the Board in May 1987 essentially concluded that the evidence before it supported the findings of the Navy's Medical Evaluation Board that a condition manifested by recurrent left shoulder dislocation clearly and unmistakably pre-existed service, thereby rebutting the presumption of soundness, and as shown by the history of recurrent dislocation prior to, during and after service, and ameliorated to the extent possible by treatment and hospitalization in service, was not aggravated therein. As detailed above, the claim on appeal was filed by the appellant in February 1991. Since the filing of this claim, an extensive body of evidence has been associated with the claims file. The Board has carefully reviewed the file and identified over twenty items of evidence that pertain in some manner to the appellant's left shoulder disorder. Initially, the Board notes that the number of these items represent duplicate copies of the appellant's service records, statements/reports of Dr. Horner and other private physicians as well as VA in/outpatient treatment reports, all of which were of record at the time the Board previously denied this claim in May 1987. Hence, none of these records are "new" within the meaning of 38 C.F.R. § 3.156(a). The evidence that was not of record at the time the Board denied this claim in May 1987 included Dr. Chandler's statement of February 5, 1991, VA outpatient reports dated through 1994, psychology consultation reports associated with the appellant's February-March 1985 hospitalization at Mountain Home-VAMC, Dr. Stirman's letter of June 8, 1987, a DD Form 1289, operative reports from his 1973 and 1983 shoulder surgeries, an x-ray of his left shoulder done on February 6, 1992, statements/medical reports from Drs. Hensen, Williams, Hester and McFaddin, the discharge summary from the appellant's October 1975 hospitalization at the Bristol Memorial Hospital, the examination report of Dr. Konrad conducted in December 1987, the report of the fee- basis orthopedic examination conducted in November 1993 by Dr. Johnson, the report of the VA joints examination conducted in May 1994, the appellant's Navy personnel file, and the therapy consultation reports of Mr. Pagel dated in 1977. Although extensive in volume, the Board nevertheless finds that all of this evidence is cumulative as well. The legal significance of these "new" medical reports, to wit, evidence showing that the appellant has received additional treatment for his left shoulder complaints through the years, is negligible because the complaints and medical findings presented in these reports are essentially no different from those previously considered by the Board in May 1987. As detailed above, the Board had before it medical evidence showing a documented history of a pre-existing left shoulder dislocation with treatment for same shown in service, but with insufficient evidence to show aggravation. What is missing from the "new" records cited above is competent medical evidence establishing either a chronic left shoulder disability related to treatment or diagnosis from the appellant's military service or evidence supporting the alternative theory of entitlement via aggravation of a pre- existing condition shown in service. The "new" service records in the form of the DD Form 1289 and the appellant's personnel records add nothing to the issue on appeal. The DD Form 1289 only reflects that the appellant was ordered to bed rest to elevate his foot while he was at the Naval Dispensary in Norfolk, Virginia, in October 1969. The report makes no mention of any problems with his left shoulder. The personnel records are bereft of any references to medical treatment. Regarding the medical records, the Board observes that the vast majority of these reports only reflect treatment for ongoing complaints of left shoulder pain. To the extent that the appellant reported his medical history in connection with treatment, these reports contain essentially the same medical history noted in previously considered documents. As an example, the discharge summary from the Bristol Memorial Hospital dated in October 1975 further corroborates the medical history reflected in the service medical records regarding the occurrence of two dislocation episodes during service. In addition, the Board notes that Dr. Johnson's fee-basis orthopedic examination of November 1993 reflects that examiner's opinion of the dubious nature of the appellant's claim that he had no problems with his left shoulder prior to service. Other reports again reference the appellant's claim that he injured his left shoulder falling down a ladder hatch, including some which reflect his account of being deliberately pushed down the hatch by unknown assailants. As stated above, however, the evidence on file does not corroborate the appellant's claims to this extent, and all of these facts were well documented at the time the Board rendered its decision in May 1987. Hence, for purposes of this appeal, all of these records are cumulative of the evidence of record. In the matters raised as a result of the appeal to the Court, it is noted that counsel for the appellant argued in his brief of July 2000 that new and material evidence had been submitted based on Dr. Chandler's statement of February 1991. Specifically, it was argued that because Dr. Chandler diagnosed the appellant with "post traumatic arthritis" of the left shoulder, his statement, ". . . relates the shoulder injury to a traumatic event" and is therefore new and material because it ". . . provides a more complete picture of the circumstances surrounding the origin of the veteran's injury or disability." The Board, however, does not find this argument persuasive as to the question of whether Dr. Chandler's report constitutes new and material evidence. Dr. Chandler's report of February 1991 fails the materiality test when considered in light of the facts in this case and the basis of the prior denial of the claim. Plainly read, Dr. Chandler's report reflects that he examined the appellant's left shoulder on January 7, 1991 and found that he had pain with objective manifestations of crepitance through range of motion of the left shoulder, and that based on x-rays taken in June 1988, which he interpreted as demonstrating a biceps tendon transfer through the head with loosening of internal fixation, flattening of the humeral head and osteophyte formation, he had "a post traumatic arthritis." Without resorting to mere lay speculation, there is nothing further in Dr. Chandler's report that can in any manner be fairly read as supporting a conclusion that he related his diagnosis to a specific "traumatic event" or that can be fairly read as supporting the inference the appellant propounds, i.e., that the diagnosis of "post traumatic arthritis" relates the shoulder injury to a traumatic event in service and is therefore new and material because it ". . . provides a more complete picture of the circumstances surrounding the origin of the veteran's injury or disability." Moreover, the report does not in any other context relate his left shoulder problems to service. It is undisputed by the factual record in this case (which was known to the Board when it previously and finally denied this claim in May 1987) that the appellant has had a number of what he describes as "traumatic events" involving his left shoulder. As detailed above, the credible evidence of record, both medical and nonmedical, documents a history of recurrent dislocations of the appellant's left shoulder occurring before, during and after service. In addition, he has had no less than three surgical procedures performed on the shoulder in the years after service. Hence, the Board is not convinced that a medical report containing a diagnosis of post traumatic arthritis made in 1991 based on a 1988 x-ray study, without further medical analysis or opinion pertinent to the underlying issue of service connection, provides a more complete picture of the circumstances involving the appellant's left shoulder and the incidents/events of his military service in 1968-69. As stated above, all of the pertinent facts regarding the pre- service and in-service history of the appellant's left shoulder dislocation were before the Board in May 1987 when it declined to reopen the previously denied claim for this disability. The "new" evidence discussed above does not reflect a diagnosis of arthritic changes in the left shoulder until many years after service, and there is nothing in either Dr. Chandler's report or in any other medical record in the file that relates the arthritic changes seen in the left shoulder to a "traumatic event" or any other event of service. In view of these findings, the Board does not find Dr. Chandler's report of February 1991 to be new and material, i.e., so significant that it must be considered to fairly decide the merits of the claim, so to provide a basis to reopen this claim. On the basis of above, the Board concludes that the "new" evidence lacks sufficient materiality to reopen the claim. The fact that the appellant is presently disabled due to a number of medical problems, including the left shoulder, is not a matter in dispute. However, as stated above, what is lacking here is the kind of evidence needed to reopen this case, i.e., evidence which is relevant and probative to proving that the appellant has either a chronic disability that is related to in-service trauma or disease or, alternatively, a disability of the left shoulder that was aggravated during service. As the "new" evidence is cumulative, the evidence associated with the file after the May 1987 Board decision does not provide a basis to reopen the claim. See Anglin v. West, 203 F.3d 1343 (Fed. Cir. 2000) (evidence is not new and material under the first prong of the Colvin test if newly- submitted evidence is merely cumulative of the evidence in the record at the time of the prior disallowance). With respect to the above, the Board finds that the appellant's pleadings, statements of records, etc., to include his claim to reopen, notice of disagreement, substantive appeal, and his hearing testimony before the Board in October 1992 and December 1998, essentially reiterate his previously considered contentions with respect to the claimed disability of the left shoulder, and as such are not considered to be new. See Reid v. Derwinski, 2 Vet. App. 312 (1992). To the extent that the appellant contends that he has a disability that was either incurred in or aggravated during service, such statements, being in effect lay speculation on medical issues involving the presence or etiology of a disability, are not probative to this claim and therefore, are not material. See Pollard v. Brown, 6 Vet. App. 11 (1993) (pursuant to Espiritu v. Derwinski, 2 Vet. App. 492 (1992), lay testimony attempting to diagnose frostbite or arthritis in service held to not be competent evidence for such purpose, and thus not material); see also, Moray v. Brown, 5 Vet. App. 211 (1993) (lay assertions of medical causation cannot serve as the predicate to reopen a claim under 38 U.S.C.A. § 5108). VA is obligated under 38 U.S.C.A. § 5103(a) (West 1991) to advise a claimant of the kind of evidence needed to reopen a previously denied claim. See Graves v. Brown, 8 Vet. App. 522 (1996). However, this obligation depends on the particular facts of the case and the extent to which the claimant has been advised of the evidence necessary to be submitted with a VA benefits claim. See Robinette v. Brown, 8 Vet. App. 69 (1995), which depends further upon VA having notice that relevant evidence may exist or could be obtained. See Franzen v. Brown, 9 Vet. App. 235 (1996) (sec. 5103(a) duty attaches only where there is an incomplete application which references other known and existing evidence that pertains to the claim under consideration). However, in this case, there is nothing in the record which suggests the existence of available evidence that might provide a basis to reopen one this claim. Thus, as the Secretary's obligation under section 5103(a) has been complied with, to the extent possible, further development by VA is not required at this time. See Wood v. Derwinski, 1 Vet. App. 190 (1991) (VA's "duty" is just what it states, a duty to assist, not a duty to prove a claim). Moreover, because the claim is not reopened, the Board need not further consider the arguments made in the appellant's brief of July 2000 regarding why the claim is well grounded and in view thereof, how in a merits-based review of the claim entitlement should be granted to the benefits sought based on the presumption of soundness (38 U.S.C.A. § 1111) or, in the alternative, based on the presumption of aggravation (38 U.S.C.A. § 1153). In line with the Court's holding in Elkins, no further analysis of the claim under the well grounded standards or on the merits is warranted if the claim is not reopened. With respect to sections 1111 and 1153 of 38 U.S.C.A., the Board has considered these provisions in the context of whether the evidence is new and material so as to provide a basis to reopen the claim. However, for the reasons discussed above, none of the "new" evidence provides a basis to show entitlement via aggravation. On this point, it is important to emphasis that the Board's analysis of this claim and its reasons and bases for same are based on whether any of the evidence submitted in connection with this appeal is new and material under 38 C.F.R. § 3.156 (1999). In this regard, the Board has been determined that the "new" evidence is cumulative and redundant in nature, i.e., while it shows additional treatment for the left shoulder in the post service period, it does not otherwise provide a basis for drawing any findings or conclusions specific to the claim - evidence tending to establish that a disability of the left shoulder was incurred or aggravated during the appellant's period of active duty military service in 1968-69 - and therefore, none of the new evidence is so significant that it must be considered to fairly decide the merits of the claim. Accordingly, to the extent that the appellant contends that the Board failed to accord him what is essentially a merits- level review of the statutory presumptions of soundness and aggravation in connection with the adjudication of this appeal (both in the Joint Motion for Remand and the July 2000 brief, the appellant maintained that the Board did not give appropriate consideration or afford him the benefit of these provisions), he is misguided. Relevant case law supports the Board on this point. In Routen v. West, 142 F.3d 1434 (1998), cert. denied, 119 S. Ct. 404 (Nov. 2, 1998), the Federal Circuit held that the misapplication of, or failure to apply, a statutory or regulatory burden-shifting presumption does not constitute "new and material evidence" for the purpose of reopening a claim under 38 U.S.C.A. § 5108. The Federal Circuit went on to explain that by its terms, section 5108 requires "evidence," which the regulations describe as "evidence not previously submitted to agency decisionmakers which bears directly and substantially upon the specific matter under consideration, [and] which is neither cumulative nor redundant" and while a presumption may well result in a decision favorable to the veteran if new and material factual evidence is presented to warrant reopening of the case, that is a matter that goes to the merits of the case, not one that goes to the question of whether the rules of finality are overcome. Id. Moreover, in Hicks v. West, 12 Vet. App. 86 (1998), the Court rejected the veteran's contention that the Board's failure to apply the statutory presumptions of soundness and aggravation constituted new and material evidence sufficient to reopen his claim, citing the Federal Circuit's holding in Routen for the proposition that a presumption cannot be treated as a form of "new and material evidence" for the purposes of reopening a finally disallowed claim. See also Smith v. West, 12 Vet. App. 312 (1999). Further, the General Counsel has held that the misapplication of, or failure to apply, a statutory or regulatory evidentiary presumption in a prior final decision cannot, in itself, constitute "new and material evidence" within the meaning of 38 U.S.C.A. § 5108 for purposes of reopening a claim. See VAOPGCPREC 38-97, 63 Fed. Reg. 31263 (1998). One further point must be addressed. In the Joint Motion for Remand of January 2000 [p. 18-19] and in his brief of July 2000, the appellant relies primarily on the holding of the Court in Miller v. West, 11 Vet. App. 345 (1998), for the conclusion that the Board failed to provide adequate reasons and bases for its determination of whether new and material evidence has been submitted to reopen this claim. In Miller v. West, the Court held that a medical professional's opinion that a condition existed prior to service, if unsupported by any contemporaneous clinical evidence or recorded history, is no more than a bare conclusion that is insufficient to rebut the presumption of soundness. Id. at 348. However, even assuming that this holding is germane to the matters under appellate review at this time - whether the evidence is new and material to reopen the appellant's claim - in light of the Routen, Hicks and Smith precedent discussed above, the Board notes that the holding is distinguishable not only on the facts, but by the Federal Circuit's decision in Harris v. West, 203 F.3d 1347 (Fed. Cir. Feb. 17, 2000). In Miller, the Court found that the only evidence supporting the Board's conclusion that the veteran's psychiatric condition existed prior to service were reports of a psychiatric evaluation and a medical board prepared in July 1968. Id. The Court held that because these two reports were unsupported by any contemporaneous clinical evidence or recorded history in the record, a bare conclusion, even one written by a medical professional, without a factual predicate in the record did not constitute clear and unmistakable evidence sufficient to rebut the statutory presumption of soundness. Id. The facts in Miller are distinguishable from those in this case because there is a substantial body of "contemporaneous clinical" and "recorded history" evidence in support of a finding that the appellant's left shoulder dislocation disorder preexisted service. As thoroughly detailed above, the findings made previously by the RO and the Board that his condition preexisted service and wasn't aggravated therein were based on the appellant's medical history and clinical findings reported at the time of his medical evaluation board examination in December 1969, as supported by the service clinical records in the file, specifically, an October 1969 treatment report which denoted his reported history of a shoulder injury prior to service with occasional dislocations thereafter. Hence, it appears that the medical evaluation board's findings in this case were not based on a "bare conclusion" without supporting clinical-medical history evidence. Furthermore, as mentioned above, the Federal Circuit's decision in Harris v. West limited the scope of the Court's holding in Miller by holding that while contemporaneous clinical evidence or recorded history may often be necessary to satisfy the heavy burden of rebutting the statutory presumption of soundness, there was nevertheless no absolute rule in the statute, the regulation (38 C.F.R. § 3.304), or the case law requiring such evidence before the presumption can be rebutted. Harris, 203 F.3d 1347, 1351 (Fed. Cir. 2000). The Federal Circuit stated that the aforementioned regulation permitted the fact finder to consider records made "prior to, during or subsequent to service" concerning the inception of the disease and therefore, it rejected reliance on the Miller holding in support of a contention that the presumption of soundness could only be rebutted if the government adduced preservice clinical evidence showing onset prior to induction. Id. The Federal Circuit emphasized that the Court in Miller was concerned with the overall paucity of evidence of preservice mental illness, not the particular kind of evidence on which the government sought to rely. Id. Applying Harris to the case at bar, it is clear that the prior determinations in this case which found that the appellant's left shoulder dislocation disorder preexisted service and wasn't aggravated therein were supported to an even greater extent by consideration of all the records made "prior to, during or subsequent to service." Again, as thoroughly detailed above, the service clinical records, the medical evaluation board report, the credible lay evidence documenting the appellant's reported history of the dislocation injury prior to service (statements made on claims forms and in hearing testimony), the letter his guardian-parents wrote to the Navy while he was still in service regarding the same history, etc., provided an overwhelming body of "contemporaneous clinical" and "recorded history" evidence to support the findings made previously by the RO and the Board that his condition preexisted service and wasn't aggravated therein. Service Connection for Hearing Loss and Tinnitus Under 38 U.S.C.A. § 5107(a), a VA claimant has the burden of submitting evidence sufficient to justify a belief by a fair and impartial individual that a claim of entitlement to service connection is well grounded. Robinette, 8 Vet. App. 69, 73 (1995). Where the determinative issue involves medical etiology or a medical diagnosis, competent medical evidence that a claim is "plausible" or "possible" is generally required for the claim to be well grounded. Heuer v. Brown, 7 Vet. App. 379, 384 (1995); Grottveit v. Brown, 5 Vet. App. 91, 93 (1993). Establishing service connection requires medical evidence of a current disability; medical or, in certain circumstances, lay evidence of in-service incurrence or aggravation of a disease or injury; and medical evidence of a nexus between the asserted in-service disease or injury and the present disease or injury. Caluza v. Brown, 7 Vet. App. 498, 506 (1995), aff'd per curiam, 78 F.3d 604 (Fed. Cir. 1996) (table); Epps v. Gober, 126 F. 3d 1464, 1468 (Fed. Cir. 1997) (expressly adopting definition of well-grounded claim set forth in Caluza), cert. denied sub nom. Epps v. West, 118 S.Ct. 2348 (1998). Alternatively, the third Caluza element can be satisfied by evidence of continuity of symptomatology and medical or, in certain circumstances, lay evidence of a nexus between the present disability and the symptomatology. Savage v. Gober, 10 Vet. App. 488, 495-97 (1997). With regard to a showing of chronic disability in service, the Court concluded in Savage that chronicity could be shown by "either evidence contemporaneous with service or the presumption period or evidence that is post service or post presumption period." Savage, 10 Vet. App. at 495. With regard to showing continuity of symptomatology, the Court in Savage stated if the chronicity provision is not applicable (because a chronic disability was not shown in service or during an applicable presumption period), a claim may still be well grounded on the basis of § 3.303(b) if the condition is observed during service or any applicable presumption period, continuity of symptomatology is demonstrated thereafter, and competent evidence relates the present condition to that symptomatology. Id. at 497. The evidence submitted in support of a claim must be accepted as true for the purposes of determining whether the claim is well grounded except when the evidentiary assertion is "inherently incredible" or when the fact asserted is beyond the competence of the person making the assertion. See King v. Brown, 5 Vet. App. 19, 21 (1993). As thoroughly detailed above, although the appellant's enlistment audiogram of May 1968 showed some elevated (above 35) decibels in the higher frequencies (4,000 to 6,000 H) for both ears, his service medical records do not document treatment or diagnosis for hearing loss or tinnitus at enlistment or for the balance of his military service. The appellant filed his original claim seeking disability compensation benefits for hearing loss and tinnitus over twenty years after service, in September 1991. Medical records in the file reflect that the appellant has complained of hearing loss and tinnitus, which he has related to jet aircraft noise exposure that he first noticed in service, but these records are of very recent origin, specifically, August 1990 (audiogram conducted by Ear, Nose, and Throat Clinic of Bristol) and November 1993 (VA audio examination that noted mild to moderate bilateral hearing loss in the 3,000 to 4,000 H frequencies). Although a subsequent addendum report of the aforementioned VA audio examination prepared in May 1994 reflected the examiner's opinion that the appellant had hearing loss and tinnitus based on bilateral acoustic trauma, it was again emphasized by the examiner that the etiology of these conditions relied exclusively on the appellant's reported history of such trauma in service. As indicated above, however, the evidence of record does not objectively corroborate that he was treated or diagnosed with hearing loss and/or tinnitus in service, or that he even experienced bilateral acoustic trauma due to jet aircraft noise or due to any other noises, and neither condition is clinically documented until many years after service. Further, the Board notes that a general physical examination conducted in connection with his August 1973 hospitalization at the Bristol Memorial Hospital was negative for any abnormal pathology of the ears, to include complaints/findings/diagnoses of hearing loss and/or tinnitus. Also, Dr. Konrad's SSA examination of December 1987 specifically noted that the appellant had "good hearing" for fairly loud conversational speech at a distance of six feet. When these findings are read together with the balance of the evidence, which as stated above does not document complaints, treatment, or diagnosis of hearing loss or tinnitus until 1990, the Board finds that competent evidence establishing a nexus, or link, between hearing loss/tinnitus treated or diagnosed after service and any incident/event of service has not been shown well ground this claim. In this case, there is no competent medical evidence linking the appellant's hearing loss/tinnitus complaints noted decades after service to any disease or injury in service. The liberalizing evidentiary standards set forth under 38 U.S.C.A. § 1154(b) and its corresponding regulatory section, 38 C.F.R. § 3.304(d), are not for application in this case as he does not allege that he sustained hearing loss or tinnitus while engaged in combat with the enemy. With respect to the appellant's contentions, the Board does not dispute his claim that he participated in duties in service that may have exposed him to loud noises. But as the factual record in this case does not document any recorded complaints, treatment or diagnosis of hearing loss or tinnitus in service or until over 20 years after service, as detailed above, the Board finds that the evidence of record does not competently link his hearing loss/tinnitus to any event or incident of his military service in 1968-69. And while lay evidence may suffice to well ground a claim under the continuity of symptomatology provisions of 38 C.F.R. § 3.303(b), Savage, 10 Vet. App. 488, 495 (1997), given the extensive evidentiary record in this case developed as a result of the appellant's repeated efforts to file for benefits, both medical and nonmedical (claims forms, statements, hearing testimony, etc.) in nature, the Board finds that he has not presented competent evidence to well ground this claim based on continuity of symptomatology under 38 C.F.R. § 3.303(b). The extensive record in this case spans nearly the entire post service period, and during this lengthy period, there is no documentation of any kind, medical or nonmedical, showing hearing loss/tinnitus complaints until 1990, more than 20 years after service. Moreover, while only medical professionals are competent to render medical diagnoses and opinions regarding the etiology of a disease or injury, it is clear from the Court's case law that lay individuals are competent to report observations of their senses (sight, sound, hearing, etc.). Certainly, observable signs or symptoms such as difficulty hearing and tinnitus (both from the respective of the impaired person as well as others, e.g., a friend or relative who states that he or she noticed the person was hard of hearing) would fall under this category. See e.g. Falzone v. Brown, 8 Vet. App. 398, 405-06 (1995); Layno v. Brown, 6 Vet. App. 465, 469-70 (1994); Harvey v. Brown, 6 Vet. App. 390, 393 (1994). However, before the appellant filed his claim seeking entitlement to service connection for hearing loss/tinnitus in 1991, at which time he submitted the 1990 audio examination report, the extensive evidentiary record in this case is completely negative for any kind of evidence from either the appellant, a friend/relative/coworker, or from a medical professional (who might have denoted complaints of hearing loss or tinnitus during the course of treatment for other conditions), to corroborate his contentions of long- term suffering endured after service due to these problems. Accordingly, the Board does not find this claim well grounded based on the lay-evidence based continuity of symptomatology under 38 C.F.R. § 3.303(b) in line with the Court's analysis in Savage. Furthermore, while it is argued on appeal in the appellant's brief of July 2000 that the examiner's findings reported on the November 1993 VA examination and addendum report of May 1994 constitute competent evidence to link hearing loss and tinnitus to service, the Board disagrees because it is clear from a plain reading of these examination reports that the examiner was simply relating the appellant's own account of having had hearing loss and tinnitus since service, which as noted above, is unenhanced or supported by additional comment by the examiner linking these disorders to an incident or event in service. The specific choice of words and phrasing used by the examiner in his May 1994 addendum report, "[h]e (the appellant) stated that he first noticed difficulty and bilateral tinnitus in 1969 while in service," clearly reflects that he did not comment on or otherwise express his own medical opinion on the etiology of these disorders. The appellant's attempt to construe the examiner's words in such a manner as to convey an alternative interpretation, i.e., the examiner opining that in his medical judgment, his hearing loss/tinnitus was etiologically related to service, is not convincing. On this point, the Board notes that the Court has held that evidence which is simply information recorded by a medical examiner, unenhanced by any additional medical comment by that examiner, does not constitute "competent medical evidence" for purposes of well groundedness. LeShore v. Brown, 8 Vet. App. 406, 409 (1995). Considering the foregoing, the Board concludes that the evidence is insufficient to render the appellant's claim of service connection for hearing loss and tinnitus well grounded. Caluza, 7 Vet. App. at 498. As stated above, there is neither evidence of a chronic disability manifested by either hearing loss or tinnitus shown in service, nor is there evidence showing continuity of related symptomatology after service, and as such, the Board can identify no basis in the record that would make the appellant's claim plausible. 38 U.S.C.A. § 5107(a); Grottveit, 5 Vet. App. at 92, Tirpak v. Derwinski, 2 Vet. App. 609, 610-11 (1992); Murphy v. Derwinski, 1 Vet. App. 78, 81 (1990). Where the veteran has not met this burden, VA has no further duty to assist him in developing facts pertinent to the claim, including no duty to provide another medical examination. 38 U.S.C.A. § 5107(a); Rabideau v. Derwinski, 2 Vet. App. 141, 144 (1992) (where the claim was not well grounded, VA was under no duty to provide the veteran with an examination). With regard to his hearing testimony of December 1998, the Board observes that it is not bound by the references to a "well grounded" claim made in the Board's remand of May 1993. At that time, the Board's appellate jurisdiction was limited to the left shoulder-new and material evidence claim; all of the other claims, including service connection for hearing loss and tinnitus, were referred to the RO for development and adjudication in the first instance. Hence, the Board in May 1993 lacked jurisdiction to make a determination regarding well groundedness. However, as the claims had not been considered by the RO, the Board finds that any error made in the Board's remand of May 1993 was harmless. Although where a claim is not well grounded VA does not have a statutory duty to assist a claimant in developing facts pertinent to the claim, VA may be obligated under 38 U.S.C.A. § 5103(a) to advise a claimant of evidence needed to complete his or her application. This obligation depends on the particular facts of the case and the extent to which the claimant has been advised of the evidence necessary to well ground a claim. Robinette, 8 Vet. App. 69 (1995). Here, the Board finds that VA has no outstanding duty to inform the appellant of the necessity to submit certain evidence to complete his application for VA benefits for service connection for hearing loss and tinnitus. Nothing in the record suggests the existence of evidence that might well ground this claim. In this respect, the Board is satisfied that the obligation imposed by section 5103(a) has been satisfied. See Franzen, 9 Vet. App. 235 (1996) and Wood, 1 Vet. App. 190 (1991). It is not shown nor contended that additional relevant evidence exists that has not already been associated with the claims file. As detailed above in the Factual Background, all of the appellant's service medical records which are available have been associated with the claims file and it is not alleged or inferred by the balance of the evidence that additional post service medical records relating to hearing loss/tinnitus are available but which have not been obtained and associated with the file. Accordingly, the Board must deny the appellant's claim of service connection for hearing loss and tinnitus as not well grounded. See Edenfield v. Brown, 8 Vet. App. 384 (1996) (en banc) (disallowance of a claim as not well grounded amounts to a disallowance of the claim on the merits based on insufficiency of evidence). The Board acknowledges that it has decided the present appeal as to this issue on a different legal basis than the RO did. When the Board addresses in a decision a question that has not been addressed by the RO, it must be considered whether the claimant has been given adequate notice and opportunity to respond and, if not, whether the claimant will be prejudiced thereby. See Bernard v. Brown, 4 Vet. App. 384 (1993). However, the Board concludes that the appellant has not been prejudiced by the decision herein. The Board has considered the same law and regulations. The Board merely concludes that the appellant did not meet the initial threshold evidentiary requirements of a well-grounded claim under the standards set forth in Caluza. The result is the same. ORDER New and material evidence sufficient to reopen a claim for service connection for left shoulder dislocation not having been submitted, the benefits sought on appeal remain denied. The appellant having failed to submit a well-grounded claim, entitlement to service connection for hearing loss and tinnitus is denied. REMAND In order to ensure proper compliance with the law, applicable regulations, and precedent decisions of the Court, the Board finds that additional development of the evidentiary record is required to address the issues raised in the Joint Motion for Remand pertinent to the appellant's claim of service connection for PTSD. The Board notes a precedent holding of the Court issued on March 30, 1999, provides new guidance for the adjudication of claims for service connection for PTSD based on personal assault. See Patton v. West, 12 Vet. App. 272 (1999). Additionally, the Board notes that the regulation governing the award of service connection for PTSD, 38 C.F.R. § 3.304(f), was amended during the pendency of this appeal. See 64 Fed. Reg. 32807 (June 18, 1999). The new version of the regulation is effective from March 7, 1997, and hence, as this claim was still pending on that date, the revised version must be considered. Karnas v. Derwinski, 1 Vet. App. 308, 313 (1991). One of the changes to section 3.304(f) stipulates that an award of service connection for PTSD depends on whether there is medical evidence diagnosing the condition in accordance with 38 C.F.R. § 4.125(a), which the Board observes is a reference to a diagnosis made on the criteria set forth in the DSM-IV. Because the appellant has submitted a well-grounded claim for service connection for PTSD, the duty to assist attaches, 38 U.S.C.A. § 5107(a), and in lieu of the fact that additional stressor-verification development will be required, as set forth below, the Board believes that the RO should have the appellant examined by VA in order to determine whether he has a DSM-IV diagnosis of PTSD based on his reported stressors. In the Patton case, the Court found error in the Board's decision because the Board did not discuss the special evidentiary procedures for PTSD claims based on non-combat stressors. With regard to combat service/stressor verification, the record does not reflect that the appellant received any awards or decorations for valor, combat experience or combat injuries, nor is there any other evidence of record he engaged in combat with the enemy. Where a veteran-claimant did not serve in combat or the stressor is not related to combat, his lay testimony, by itself, will not be enough to establish the occurrence of the alleged stressor. West (Carelton) v. Brown, 7 Vet. App. 70, 76 (1994); Zarycki v. Brown, 6 Vet. App. 91, 98 (1993). Instead, the record must contain evidence which corroborates his testimony as to the occurrence of the claimed stressor, and special development procedures are required pursuant to the M21-1. 38 C.F.R. § 3.304(d), (f); VA ADJUDICATION PROCEDURE MANUAL M21-1, Part III, Section 5.14(c) (Feb. 20, 1996). In connection with the development of this claim, the RO sent the appellant a letter in April 1994 asking to identify his alleged in-service stressor incidents and to provide all details known to him concerning these incidents, i.e., the who, what, where and when of each event. In May 1994, the RO received a Statement in Support of Claim, VA Form 21-4138, in which the appellant set forth four stressors: Stressor #1 involved his account of witnessing the beating of a sailor aboard the USS AMERICA sometime between January and March 1969. He stated that this event led to a Captain's Mast trial and threats on his life due to his testifying for the prosecution. The appellant stated further that the threats led to Stressor #2, the incident that occurred in the spring or early summer 1969 in which he was thrown down a ladder shaft head first. He stated that he was walking towards the ladder shaft when someone yelled, "theres [sic] the son-of-a-bitch," whereupon he was grabbed and thrown down the ladder shaft. The balance of the account denoted a bloody stumble through the chow-line, a fall at the salad bar and his placement in a wire basket. The next memory he recalled was seeing a corpsman working on his head. He stated that he hurt all over and remembered the visits by Messrs. [redacted] and [redacted]. Regarding these two stressors, the appellant stated that he had no memory of anyone's name who was involved, including the man who was beaten. Stressor #3 as reported by the appellant's in his May 1994 statement involved his account of suffering burn injuries to his face and eyes in June 1969 when he was working in the lower decks of the USS AMERICA. In support of his claim, he submitted a copy of a service medical record showing treatment for flashburns of the eyes. Stressor #4 concerned his fall into a control hatch while on the AMERICA's flight deck in July 1969. He stated that he was on the edge of a jet blast and feared being blown into the ocean so he jumped into the hatch and in the process, severely turned his ankle. He then stated that the weakness in his left ankle caused him to sustain a number of falls which further injured his left shoulder. In support of his aforementioned statement, the appellant submitted evidence, most of which was duplicative of private medical reports previously considered, but which included some private therapy consultation reports dated in 1977. According to the appellant, he was ordered by his employer at that time, United Telephone, to undergo therapy to determine why he was having problems. The reports were prepared by a social worker, W. B. Pagel, and reflect therapy consultations between February and May 1977. The February report lays out in some detail the appellant's family history, to include the marital separation and his witnessing of the death of his brother at the hands of a guardian, and his military service which was noted to be significant for a fall of fifteen feet that injured his left shoulder and head. The report makes no mention of the beating of the sailor, the threats on his lift, etc., however. The March 1977 report noted that he had a schizophrenic break approximately one-and-a-half years ago and that he was suffering from increasingly worse chest pain. The May report indicated that the appellant was doing well as work and that he wished to terminate his therapy. His plans to build a house were progressing well and he stated that the time spent in therapy was a waste of time. Mr. Pagel's termination note indicated a diagnosis of paranoid schizophrenia, not psychotic at present, with moderate improvement noted at termination. A report signed by Mr. Pagel's clinic director, Dr. Bockian, referenced the same diagnosis. In addition, the RO received in September 1994 a statement from the appellant regarding his response to a follow-up PTSD development letter. He stated that records from a Captain's Mast trial and Master at Arms investigation would prove that the alleged beating incident occurred aboard the USS AMERICA in 1969. He requested that the RO attempt to obtain these records and he provided a search parameter extending from December 1968 to March 1969. In December 1994, the RO sent the appellant a follow-up letter requesting that he provide the name of defendant in the trial, a more definitive date of the alleged assault and of the trial, and if he received a subpoena to appear at the trial. The appellant responded to this letter in December 1994 via a form 21-4138. He stated that it was impossible for him to provide the name of the defendant, the date of the trial, or any other records due to passage of time (25 years). He went on to state that he did not think any records from the Captain's Mast were needed to make a decision on his case in any event. Therefore, the appellant stated that the RO should cancel its search request if the information he provided was insufficient for further developmental inquiry. Although the appellant has provided factually inconsistent accounts of his stressors, in light of the Court's precedent holdings cited above, it is necessary to address the matter of whether there is sufficient corroboration of his stressors upon completion of the special development procedures under M21-1, Part III, Sec. 5.14(c) for non-combat stressors, and upon completion thereof, further medical development to determine whether any "behavioral changes" that occurred at or close in time to the alleged stressor incidents could possibly indicate the occurrence of one or more of the alleged in-service stressors, as described in detail in the M21-1. Accordingly, this case is REMANDED to the RO for the following development: 1. The RO should contact the appellant and inform him that may submit any additional corroborating evidence he may have pertaining to alleged stressors experienced during his military service from October 1968 to December 1969. The appellant should be advised that a meaningful research of his stressors will require him to provide the "who, what, where and when" of each stressor. Further, the RO should inform the appellant that he may submit any other evidence to verify his alleged stressors from military as well as nonmilitary sources. The RO should assist the appellant in obtaining such evidence, as appropriate. In connection with this development, the RO should ensure that all appropriate special development procedures mandated by M21-1, Section 5.14(c) for verification of non-combat stressors is fully accomplished and documented in the claims folder, to include issuance of the special development letter to the appellant advising him of the steps necessary to verify his non-combat stressors. If deemed necessary based on the information provided by the appellant, the RO should request verification of his stressors with the U. S. Armed Services Center for Research of Unit Records (USASCRUR). USASCRUR should attempt to verify any detailed stressor information provided by the appellant. All documents, correspondence, reports or statements obtained or generated as a result of these inquiries should thereafter be associated with the claims folder. 2. Following the above, the RO must make a specific determination, based upon the complete record, with respect to whether the appellant was exposed to a stressor or stressors in service, and if so, what was the nature of the specific stressor or stressors. In rendering this determination, the attention of the RO is directed to the law cited in the discussion above. If official service records or alternative records discussed in M21-1, Part III, Sec. 5.14c corroborate his stressor allegations, the RO should specify that information. The RO should also indicate whether any behavioral changes that occurred at or close in time to the alleged stressor incidents could possibly indicate the occurrence of one or more of the alleged in-service stressors and if so should decide whether this evidence needs the interpretation by a clinician. See M21- 1, Part III, 5.14c (9). If the RO determines that the record establishes the existence of a stressor or stressors, the RO must specify what stressor or stressors in service it has determined are established by the record. In reaching this determination, the RO should address any credibility questions raised by the record. 3. If the RO finds that the appellant has a verified stressor, it should schedule him for a comprehensive VA psychiatric examination to determine the diagnoses of all psychiatric disorders that are present. This examination, if feasible, should be conducted by a psychiatrist who has not previously examined, evaluated or treated the appellant. The claims folder and a copy of this remand must be provided to the examiner prior to the examination. The examiner should determine the true diagnoses of any currently manifested psychiatric disorder(s). The diagnosis(es) must be based on examination findings, all available medical records, complete review of comprehensive testing for PTSD, and any special testing deemed appropriate. A multiaxial evaluation based on the current DSM-IV diagnostic criteria is required. If a diagnosis of PTSD is deemed appropriate, the examiner should specify (1) whether each alleged stressor found to be established by the record was sufficient to produce PTSD; and (2) whether there is a link between the current symptomatology and one or more of the in-service stressors found to be established by the record and found sufficient to produce PTSD by the examiner. In addition, the examiner must comment on the approximate date of onset and etiology of any diagnosed psychiatric disorder as shown by the evidence of record, and in so doing, the examiner should attempt to reconcile the multiple psychiatric diagnoses and/or assessments of record based on his/her review of all of the evidence of record, particularly with respect to prior diagnoses of PTSD. Further, in line with the M21-1 provisions, the examiner is requested to provide detailed medical analysis and interpretation of the diagnoses found present on examination in light of all the evidence of record for the purpose of addressing whether any behavioral changes that occurred at or close in time to the alleged stressor incidents could possibly indicate the occurrence of one or more of the alleged in-service stressors. A complete rationale for all opinions expressed must be provided. The copy of the examination report and all completed test reports should thereafter be associated with the claims folder. 4. The appellant must be given adequate notice of any requested examination, which includes advising him of the consequences of failure to report for a scheduled examination. If he fails to report for an examination, this fact should be documented in the claims folder. A copy of all notifications must be associated with the claims folder. 5. Subsequently, the RO should review the claims folder and ensure that all of the foregoing development actions have been conducted and completed in full. Specific attention is directed to the examination reports to ensure that they are in compliance with the directives of this REMAND. 6. After completion of the above, the RO should readjudicate the issue on appeal that is subject to these remand instructions (service connection for PTSD), with consideration given to all of the evidence of record, including any additional medical evidence obtained by the RO pursuant to this REMAND. The readjudication of the PTSD claim must be on a de novo basis as the claim has been found well grounded. Further, the readjudication of this claim must be in accord with the revised version of 38 C.F.R. § 3.304(f), as amended effective from March 1997. The RO should also carefully consider the benefit of the doubt rule within the analytical framework provided by applicable caselaw for PTSD claims, such as in the Patton, Suozzi, Cohen and Moreau decisions. In this regard, if the evidence is not in equipoise the RO should explain why. Cartwright v. Derwinski, 2 Vet. App. 24, 26 (1991). If any benefit sought on appeal, for which a notice of disagreement has been filed, remains denied, the appellant and his representative should be furnished a supplemental statement of the case and given the opportunity to respond thereto. 7. The appellant is hereby informed that he should assist the RO, to the extent possible, in the development of his claim, and that failure to cooperate or to report for any scheduled examination may result in an adverse decision. Wood v. Derwinski, 1 Vet. App. 191, 193 (1991). Thereafter, the case should be returned to the Board, if in order. The appellant need take no action until otherwise notified. The appellant has the right to submit additional evidence and argument on the matter or matters the Board has remanded to the RO. Kutscherousky v. West, 12 Vet. App. 369 (1999). This claim must be afforded expeditious treatment by the RO. The law requires that all claims that are remanded by the Board of Veterans' Appeals or by the United States Court of Appeals for Veterans Claims for additional development or other appropriate action must be handled in an expeditious manner. See The Veterans' Benefits Improvements Act of 1994, Pub. L. No. 103-446, § 302, 108 Stat. 4645, 4658 (1994), 38 U.S.C.A. § 5101 (West Supp. 2000) (Historical and Statutory Notes). In addition, VBA's Adjudication Procedure Manual, M21-1, Part IV, directs the ROs to provide expeditious handling of all cases that have been remanded by the Board and the Court. See M21-1, Part IV, paras. 8.44- 8.45 and 38.02-38.03. JOAQUIN AGUAYO-PERELES Member, Board of Veterans' Appeals