Citation Nr: 1007698 Decision Date: 03/02/10 Archive Date: 03/11/10 DOCKET NO. 06-36 019 ) DATE ) ) Received from the Department of Veterans Affairs Regional Office in Waco, Texas THE ISSUES 1. Whether the Veteran's request for a waiver of recovery of an overpayment of nonservice-connected pension benefits in the amount of $39,445.34 was timely. 2. Entitlement to a waiver of recovery of an overpayment of nonservice-connected pension benefits in the amount of $39,445.34. REPRESENTATION Appellant represented by: Texas Veterans Commission WITNESS AT HEARING ON APPEAL Appellant ATTORNEY FOR THE BOARD K. Gielow, Associate Counsel INTRODUCTION The Veteran served on active duty from September 1972 to September 1974. This matter comes to the Board of Veterans' Appeals (Board) on appeal from a July 2005 decision of the Fort Snelling Debt Management Center (DMC) of the Department of Veterans Affairs (VA) Regional Office (RO) in Fort Snelling, Minnesota, that denied a waiver of recovery of overpayment of nonservice- connected pension benefits in the amount of $39,445.34 on the basis that a timely request for a waiver of overpayment of nonservice-connected pension benefits was not submitted. Jurisdiction over this case is now with the RO in Waco, Texas. The Veteran testified before the undersigned Acting Veterans Law Judge in April 2008. A transcript of the hearing is of record. Please note this appeal has been advanced on the Board's docket pursuant to 38 C.F.R. § 20.900(c) (2009). 38 U.S.C.A. § 7107(a)(2) (West 2002). The issue of entitlement to a waiver of recovery of an overpayment of nonservice-connected pension benefits in the amount of $39,445.34 is addressed in the REMAND portion of the decision below and is REMANDED to the RO via the Appeals Management Center (AMC) in Washington, DC. FINDINGS OF FACT 1. In September 1997, the appellant was awarded a nonservice-connected pension, effective August 1996. 2. As early as January 2001, the RO learned that the Veteran had been awarded Social Security Administration (SSA) benefits in 2000. 3. In June 2004 and August 2004, the RO attempted to provide the appellant with notice of his indebtedness, based upon his receipt of SSA benefits, and waiver rights. 4. The Veteran did not receive these notification letters; there is clear and convincing evidence to rebut the presumption of regularity. 5. In June 2005, the appellant sent to the RO a request for a waiver. CONCLUSION OF LAW A timely request for waiver of recovery of overpayment of nonservice-connected pension benefits was filed by the appellant. 38 U.S.C.A. § 5302(a) (West 2002); 38 C.F.R. § 1.963(b), 20.305 (2009). REASONS AND BASES FOR FINDINGS AND CONCLUSION VA's Duty to Notify and Assist VA has specified duties to notify a claimant as to the information and evidence necessary to substantiate a claim for VA benefits. The Board has considered whether further development and notice under the Veterans Claims Assistance Act of 2000 (VCAA) or other law should be undertaken. In this regard, the Board observes that Chapter 53 of Title 38 of the United States Code governs claims for waiver of recovery of a debt owed to VA and provides specific notice and duty to assist provisions. The provisions of the VCAA, 38 U.S.C.A. § 5100 et seq. (West 2002 & Supp. 2009), on the other hand, are relevant to a different chapter of Title 38. See Barger v. Principi, 16 Vet. App. 132 (2002) (the duties specified in the VCAA are not applicable to requests for a waiver of overpayment). Accordingly, the provisions of the VCAA do not apply to this appeal. In any event, in light of the favorable decision as to the question of whether the Veteran filed a timely waiver of recovery of overpayment, any deficiency as to VA's duty to notify is deemed nonprejudicial and need not be further considered. Timeliness of Waiver Request By way of history, the record reveals that the appellant was awarded nonservice-connected pension in September 1997. However, as early as January 2001, the RO became aware that the Veteran was awarded SSA benefits in 2000. In light of his SSA income, the RO determined that an overpayment had been created. The Veteran is appealing a July 2005 decision issued by the Fort Snelling Debt Management Center (DMC) that determined that he failed to submit his request for a waiver in a timely manner. It the Veteran's contention that he did not receive notification of the $39,445.34 overpayment and waiver rights, and, therefore, his June 2005 request for a waiver should be considered timely. Under the applicable regulations, a request for waiver of a debt, other than for loan guaranty, shall only be considered if made within 180 days following the date of a notice of the indebtedness to the debtor. The 180-day period may be extended if the individual requesting waiver demonstrated to the Chairperson of the Committee that, as a result of an error by either VA or the postal authorities, or due to other circumstances beyond the debtor's control, there was a delay in such individual's receipt of the notification of indebtedness beyond the time customarily required for mailing, including forwarding. If the requester does substantiate that there was such a delay in the receipt of the notice of indebtedness, the Chairperson shall direct that the 180-day period be computed from the date of the requester's actual receipt of the notice of indebtedness. See 38 C.F.R. § 1.963(b) (2009); see also 38 U.S.C.A. § 5302(a) (West 2002). According to the statement of the case, dated November 2006, the Veteran was provided with notification letters in June 2004 and August 2004 informing him of his overpayment and advising him of his waiver rights. The Board notes there is a "presumption of regularity" under which it is presumed that government officials have properly discharged their official duties. Clear evidence to the contrary is required to rebut the presumption of regularity. Ashley v. Derwinski, 2 Vet. App. 307 (1992). While Ashley dealt with regularity of procedures at the Board, in Mindenhall v. Brown, 7 Vet. App. 271 (1994), the United States Court of Appeals for Veterans Claims also applied this presumption of regularity to procedures at the RO. Here, the Board finds that "presumption of regularity" is rebutted by clear and convincing evidence that the Veteran did not receive the notification letters. As an initial matter, there no copies of the notification letters in the claims file to confirm the date and content of the letters. Further, although the Chief of Operations for the DMC, in an August 2006 VA Memorandum, indicated that the June 2004 and August 2004 notification letters were not returned due to an incorrect address, records from the CAROLS database expressly noted that both June letters were returned as having a "bad" address. Moreover, in an April 2008 hearing before the undersigned Acting Veterans Law Judge, the Veteran testified that he did not receive the notification letters and that the notices were returned as undeliverable. See Hearing Transcript (T.) at p. 2, 9. In light of his competent testimony, the absence of any of these crucial letters from the claims file, and system indicators revealing a return of the June 2004 letters due to an incorrect address, the Board finds that the presumption of regularity is rebutted with respect to VA furnishing notice to the appellant of his right to request a waiver. In attempting to ascertain exactly when the Veteran received notice of the $39,445.34 overpayment, the Board notes that he sent in a waiver request in June 2005; therefore, he must have received notification of the overpayment prior to that time. However, there is no definitive documentation in the claims file to determine the date that actual notice was provided. Instead, the Board relies on the Veteran's April 2008 testimony asserting that he reported to the RO as soon as he received the notification letter. T. at p. 10-11. Accordingly, on review of the record and resolving all doubt in the Veteran's favor, the Board finds that the appellant's June 2005 waiver request was timely. ORDER The Veteran's request for a waiver of recovery of an overpayment of nonservice-connected pension benefits in the amount of $39,445.34 is timely. REMAND Having decided that the appellant has submitted a timely waiver request, the appeal must be returned to the DMC/RO/AMC so that a determination can be made as to whether a waiver of overpayment should be granted. As the Veteran's waiver request was previously denied as untimely received, the issue of entitlement to waiver of recovery of overpayment of nonservice-connected pension benefits in the amount of $39,445.34 is remanded for initial adjudication by the agency of original jurisdiction. Further appellate review by the Board with regard to the appellant's waiver claim must be deferred pending formal adjudication of this issue. While some of the assessed overpayment in question may have been recouped, in accordance with Franklin v. Brown, 5 Vet. App. 190 (1993), VA should consider the question of waiver of the entire overpayment in the calculated amount of $39,445.34. Accordingly, the case is REMANDED for the following actions: (Please note, this appeal has been advanced on the Board's docket pursuant to 38 C.F.R. § 20.900(c) (2009). Expedited handling is requested.) 1. The DMC/RO/AMC should request an up- to-date financial status report listing all monthly income, monthly expenses, and assets (to include bank account information) from the Veteran. 2. Thereafter, the Committee on Waiver of Indebtedness should adjudicate the appellant's request for a waiver of recovery of overpayments in the amount of $39,445.34 with express consideration of the provisions of 38 C.F.R. §§ 1.962, 1.963, 1.963(a), and 1.965(a) (2009), and each element of the of equity and good conscience standard. A formal, written record of the Committee's decision should be prepared and incorporated into the claims folder. 3. If the determination remains unfavorable to the Veteran, he should be provided with a supplemental statement of the case that addresses all relevant actions taken on the claim for benefits, to include a summary of the evidence and applicable law and regulations considered. The Veteran should be given an opportunity to respond, and the case should be returned to the Board for appellate review as appropriate. The appellant has the right to submit additional evidence and argument on the matter the Board has remanded. Kutscherousky v. West, 12 Vet. App. 369 (1999). This claim must be afforded expeditious treatment. The law requires that all claims that are remanded by the Board of Veterans' Appeals or by the United States Court of Appeals for Veterans Claims for additional development or other appropriate action must be handled in an expeditious manner. See 38 U.S.C.A. §§ 5109B, 7112 (West Supp. 2009). ______________________________________________ ROBERT C. SCHARNBERGER Acting Veterans Law Judge, Board of Veterans' Appeals Department of Veterans Affairs