Citation Nr: 1017385 Decision Date: 05/11/10 Archive Date: 05/26/10 DOCKET NO. 04-25 575 ) DATE ) ) On appeal from the Department of Veterans Affairs Regional Office in Nashville, Tennessee THE ISSUES 1. Entitlement to service connection for hypertension, to include as secondary to service-connected bilateral pes planus with valgus deformity of the ankles, discoid lupus erythematosis, and chronic right ankle sprain. 2. Entitlement to an increased rating for bilateral pes planus with valgus deformity of the ankles, currently rated as 30 percent disabling. 3. Entitlement to an increased rating for discoid lupus erythematosus, currently rated as 60 percent disabling. 4. Entitlement to a total disability rating based on individual unemployability due to service- connected disabilities, REPRESENTATION Veteran represented by: The American Legion WITNESS AT HEARING ON APPEAL Veteran ATTORNEY FOR THE BOARD E. Pomeranz, Counsel INTRODUCTION The Veteran had active military service from October 1977 to December 1990. This matter comes before the Board of Veterans' Appeals (Board) on appeal of June 2002 and September 2002 rating actions by the Department of Veterans Affairs (VA) Regional Office (RO) located in Nashville, Tennessee. The Veteran testified at a Travel Board hearing before the undersigned Veterans Law Judge in August 2005. A copy of the transcript of that hearing is of record. In a January 2006 decision, the Board denied the Veteran's claim of entitlement to service connection for hypertension. The denial was on a direct and secondary basis. The Board also determined that new and material evidence had not been received to reopen a previously denied claim for service connection for arthritis. In addition, the Board remanded the Veteran's claims for increased ratings for bilateral pes planus with valgus deformity of the ankles and discoid lupus erythematosus. Thereafter, as to the issue of service connection for hypertension, the Veteran filed a timely appeal to the United States Court of Appeals for Veterans Claims (Court). While this case was pending before the Court, the Office of General Counsel for VA, on behalf of VA, and the Veteran (the parties), filed a Joint Motion, dated in February 2007. The parties requested that the Court partially vacate and remand for readjudication the January 2006 decision of the Board to the extent that it denied service connection for hypertension. The parties also stated that the issue regarding the reopening of the claim for service connection for arthritis should be considered abandoned, and that the Board's decision to remand the Veteran's claims for increased ratings for bilateral pes planus with valgus deformity of the ankles and discoid lupus erythematosus should not be disturbed. In an Order, dated in March 2007, the Court granted the Joint Motion and vacated that part of the Board's January 2006 decision that denied service connection for hypertension, and remanded the case pursuant to 38 U.S.C. § 7252(a), for compliance with the directives stipulated in the Joint Motion. Copies of the Court's Order and the Joint Motion have been placed in the claims file. By a July 2007 decision, the Board remanded the Veteran's claim of entitlement to service connection for hypertension. The case was again returned to the Board. Subsequently, the Board referred the case for an independent medical expert (IME) in October 2009. An IME opinion was obtained in December 2009. The case was returned to the Board for adjudication. The issues of entitlement to an increased rating for discoid lupus erythematosus, and entitlement to a total disability rating based on individual unemployability (TDIU) due to service-connected disabilities, are addressed in the REMAND portion of the decision below and are REMANDED to the RO via the Appeals Management Center (AMC), in Washington, DC. FINDINGS OF FACT 1. Hypertension was not shown during service or for many years thereafter; the preponderance of the evidence is against a nexus between a current diagnosis of hypertension and service; the preponderance of the evidence is against a finding that the Veteran's service-connected pes planus with valgus deformity of the ankles, discoid lupus erythematosis, and/or chronic right ankle sprain caused or aggravated her hypertension. 2. Prior to August 24, 2005, the Veteran's bilateral pes planus with valgus deformity of the ankles was no more than severe; marked pronation, extreme tenderness of plantar surfaces of the feet, marked inward displacement, and severe spasm of the tendo Achilles on manipulation were not shown. 3. From August 25, 2005, to the present, the Veteran's bilateral pes planus with valgus deformity of the ankles is pronounced and manifested by marked pes planus with severe pronation deformity and significant pain, and unimprovement by orthopedic shoes and appliances. CONCLUSIONS OF LAW 1. Hypertension was not incurred in or aggravated by active military service, nor may hypertension be presumed to have been incurred therein; hypertension is not proximately due to or the result of a service-connected disability. 38 U.S.C.A. §§ 1110, 1112, 1113, 1131, 5103A, 5107 (West 2002 & Supp. 2009); 38 C.F.R. § 3.310 (2006); 38 C.F.R. §§ 3.303, 3.307, 3.309 (2009). 2. For the period prior to August 24, 2005, the criteria for a rating in excess of 30 percent for bilateral pes planus with valgus deformity of the ankles were not met. 38 U.S.C.A. §§ 1155, 5103, 5103A, 5107 (West 2002 & Supp. 2009); 38 C.F.R. §§ 3.102, 4.1, 4.2, 4.7, 4.10, 4.71a, Diagnostic Code 5276 (2009). 3. For the period since August 25, 2005, the criteria for a 50 percent rating, but no more, for bilateral pes planus with valgus deformity of the ankles have been met. 38 U.S.C.A. §§ 1155, 5103, 5103A, 5107 (West 2002 & Supp. 2009); 38 C.F.R. §§ 3.102, 4.1, 4.2, 4.7, 4.10, 4.71a, Diagnostic Code 5276 (2009). REASONS AND BASES FOR FINDINGS AND CONCLUSIONS I. Veterans Claims Assistance Act of 2000 (VCAA) The enactment of the VCAA, codified at 38 U.S.C.A. §§ 5102, 5103, 5103A, 5107 (West 2002), significantly changed the law prior to the pendency of these claims. VA has issued final regulations to implement these statutory changes. See 38 C.F.R. §§ 3.102, 3.156(a), 3.159, 3.326(a) (2009). The VCAA provisions include an enhanced duty to notify a claimant as to the information and evidence necessary to substantiate a claim for VA benefits, and they redefine the obligations of VA with respect to the duty to assist the veteran with the claim. In the instant case, the Board finds that VA fulfilled its duties to the Veteran under the VCAA. Duty to Notify VA has a duty to notify the veteran of any information and evidence needed to substantiate and complete a claim. 38 U.S.C.A. §§ 5102, 5103. The Board concludes that the March 2002, July 2002, July 2005, and August 2007 letters sent to the Veteran by the RO adequately apprised her of the information and evidence needed to substantiate the claims. The RO thus complied with VCAA's notification requirements. In order to meet the requirements of 38 U.S.C. § 5103(a) and 38 C.F.R. § 3.159(b), VCAA notice must: (1) inform the claimant about the information and evidence necessary to substantiate the claim; (2) inform the claimant about the information and evidence that VA will seek to provide; and (3) inform the claimant about the information and evidence the claimant is expected to provide. Beverly v. Nicholson, 19 Vet. App. 394, 403 (2005) (outlining VCAA notice requirements). Additionally, during the pendency of this appeal, on March 3, 2006, the Court issued a decision in Dingess v. Nicholson, 19 Vet. App. 473, 484, 486 (2006), which held that the VCAA notice requirements of 38 U.S.C.A. § 5103(a) and 38 C.F.R. § 3.159(b) apply to all five elements of a service connection claim. Those five elements include: (1) veteran status; (2) existence of a disability; (3) a connection between the veteran's service and the disability; (4) degree of disability; and (5) effective date of the disability. The Court held that upon receipt of an application for a service- connection claim, 38 U.S.C.A. § 5103(a) and 38 C.F.R. § 3.159(b) require VA to review the information and the evidence presented with the claim and to provide the claimant with notice of what information and evidence not previously provided, if any, will assist in substantiating or is necessary to substantiate the elements of the claim as reasonably contemplated by the application. Id., at 486. This notice must also inform the veteran that a disability rating and an effective date for the award of benefits will be assigned if service connection is granted. Id. The Board finds that VA has met these duties with regard to the claims adjudicated on the merits in this decision. There is no issue as to providing an appropriate application form or completeness of the application. Written notice provided in March 2002, July 2002, July 2005, and August 2007 fulfills the provisions of 38 U.S.C.A. § 5103(a). That is, the Veteran received notice of the evidence needed to substantiate her claims, the avenues by which she might obtain such evidence, and the allocation of responsibilities between herself and VA in obtaining such evidence. See Beverly, 19 Vet. App. at 394, 403; see also Mayfield v. Nicholson, 19 Vet. App. 103, 109-12 (2005) (Mayfield I) rev'd on other grounds, 444 F.3d 1328 (Fed. Cir. 2006). In addition, the August 2007 letter informed her about how VA determines effective dates and disability ratings, as required by Dingess. The Board also recognizes that, according to Pelegrini v. Principi, 18 Vet. App. 112, 119-20 (2004), proper VCAA notice must "precede an initial unfavorable [agency of original jurisdiction (AOJ)] decision on a service-connection claim." With respect to the increased rating claim, written notice was provided in March 2002, prior to the June 2002 rating decision, and in July 2002, prior to the September 2002 rating decision, along with the subsequent notice provided in July 2005 and August 2007, after the decisions that are the subject of this appeal. With respect to the service connection claim, the Board recognizes that written notice was provided in July 2002, which was after the June 2002 rating action but prior to the September 2002 rating action. In addition, written notice was further provided in July 2005 and August 2007, which was after the decisions that are the subject of this appeal. However, despite any timing deficiency with respect to these notices, the Board finds no prejudice to the Veteran in proceeding with the issuance of a final decision. See Bernard, 4 Vet. App. at 384, 394 (where the Board addresses a question that has not been addressed by the agency of original jurisdiction, the Board must consider whether the veteran has been prejudiced thereby). Any timing defect was cured with re-adjudicating all of the Veteran's claims in January 2008 and July 2008 supplemental statements of the case. Prickett v. Nicholson, 20 Vet. App. 370, 376-78 (2006) (validating the remedial measures of issuing fully compliant VCAA notification and re-adjudicating the claim in the form of a statement of the case to cure timing of notification defect). The Court has held that a supplemental statement of the case that complies with applicable due process and notification requirements constitutes a readjudication decision. See Mayfield v. Nicholson, 20 Vet. App. 537, 541- 42 (2006) (Mayfield III); see also Prickett, 20 Vet. App. at 376-78 (holding that a statement of the case that complies with all applicable due process and notification requirements constitutes a readjudication decision). As the 2008 supplemental statements of the case complied with the applicable due process and notification requirements for a decision, it constitutes a readjudication decision. Accordingly, the provision of adequate notice followed by a readjudication "cures" any timing problem associated with inadequate notice or the lack of notice prior to an initial adjudication. Mayfield III, 20 Vet. App. at 541-42, citing Mayfield v. Nicholson, 444 F.3d 1328, 133-34 (Fed. Cir. 2006) (Mayfield II). The Board is cognizant that the VCAA letters issued by the RO did not provide notice of the elements of a secondary service connection claim, and the Veteran has asserted that her hypertension is secondary to service-connected disabilities. However, the evidence of record indicates that the Veteran had actual knowledge of what is necessary to substantiate her claim on a secondary basis. Actual knowledge is established by statements or actions by the claimant or the claimant's representative that demonstrate an awareness of what was necessary to substantiate his or her claim. See Vazquez- Flores v. Peake, 22 Vet. App. 37 (2008) citing Dalton v. Nicholson, 21 Vet. App. 23, 30-31 (2007). In this case, the Veteran has demonstrated knowledge of the elements necessary to establish service connection on a direct and secondary basis, as shown in the August 2005 Travel Board hearing and in various statements submitted throughout the appeal in which she argued that her hypertension was related to her military service and/or her service-connected bilateral pes planus with valgus deformity of the ankles, discoid lupus erythematosis, and chronic right ankle sprain. Consequently, any failure by the VA to notify the Veteran of the elements of secondary service connection constitutes harmless error and does not prejudice the Veteran. The Board notes that the U.S. Court of Appeals for Veteran Claims previously held that, with respect to claims for an increased rating, a detailed notice, tailored to the specific aspects of each claim, must be provided under 38 U.S.C.A. § 5103(a). Vazquez-Flores v. Peake, 22 Vet. App. 37 (2008). However, the Federal Circuit reversed that decision, holding that what is required is generic notice of the type of evidence needed to substantiate the claim, namely, evidence demonstrating a worsening or increase in severity of the disability and the effect that worsening has on employment and earning capacity, as well as general notice regarding how disability ratings and effective dates are assigned. Vazquez-Flores v. Shinseki, 580 F.3d 1270 (2009); Dingess, 19 Vet. App. at 473. The Board finds that the May 2002, July 2002, July 2005, and August 2007 letters substantially satisfy the current notification requirements for the claim for an increased rating for the Veteran's pes planus. As the Veteran has not indicated any prejudice caused by a content error and no such error is apparent, the Board finds no basis for finding prejudice against the Veteran's appeal of the issue adjudicated in this decision. See Shinseki v. Sanders, 129 S. Ct. 1696 (2009) regarding the rule of prejudicial error. The Veteran has been provided the opportunity to respond to VA correspondence and over the course of the appeal has had multiple opportunities to submit and identify evidence. Furthermore, she has been provided a meaningful opportunity to participate effectively in the processing of her claims by VA. Duty to Assist VA also has a duty to assist the veteran in obtaining evidence necessary to substantiate the claim. 38 U.S.C.A. § 5103A(a) ("The Secretary shall make reasonable efforts to assist a claimant in obtaining evidence necessary to substantiate the . . . claim"). This duty includes assisting the veteran in obtaining records and providing medical examinations or obtaining medical opinions when such are necessary to make a decision on the claim. 38 U.S.C.A. § 5103A(b), )c ), (d) (setting forth Secretary's various duties to claimant). VA informed the Veteran of its duty to assist in obtaining records and supportive evidence. In addition, with respect to the Veteran's service connection claim, in August 2007, the Veteran underwent a VA examination. At that time, the examiner addressed the pertinent question of whether the Veteran's currently diagnosed hypertension was related to her period of active service, or, in the alternative, whether her current hypertension was caused or aggravated by her service- connected bilateral flat feet with valgus deformity of the ankle, discoid lupus erythematosis, and/or chronic right ankle sprain. Moreover, in October 2009, the Board sought the opinion of an independent medical expert regarding the aforementioned questions. The opinions were thorough in nature and provide findings that are adequate for adjudication of the Veteran's service connection claim. Therefore, the Board finds that the medical evidence of record is sufficient to resolve this appeal, and the VA has no further duty to provide an examination or obtain another opinion. 38 U.S.C.A. § 5103A(d); 38 C.F.R. § 3.159(c )(4); see also McLendon v. Nicholson, 20 Vet. App. 79, 81 (2006). With respect to the increased rating claim, the Veteran received VA examinations in May 2002 and February 2008, which were thorough in nature and adequate for the purposes of deciding this claim. The aforementioned examinations revealed findings that are adequate for rating the Veteran's pes planus. Thus, the Board finds that the medical evidence of record is sufficient to resolve this appeal; VA has no further duty to provide an examination or medical opinion. 38 C.F.R. §§ 3.326, 3.327. Based on the foregoing, it is the Board's determination that the VA fulfilled its VCAA duties to notify and to assist the Veteran, and thus, no additional assistance or notification was required. The Veteran has suffered no prejudice that would warrant a remand, and her procedural rights have not been abridged. See Bernard v. Brown, 4 Vet. App. 384. II. Service Connection Claim A. Pertinent Law and Regulations Service connection may be established for disability resulting from personal injury suffered or disease contracted in line of duty, or for aggravation of a pre-existing injury suffered or disease contracted in line of duty. 38 U.S.C.A. §§ 1110, 1131; 38 C.F.R. § 3.303. Service connection generally requires evidence of a current disability with a relationship or connection to an injury or disease or some other manifestation of the disability during service. Boyer v. West, 210 F.3d 1351, 1353 (Fed. Cir. 2000). Where the determinative issue involves medical causation or a medical diagnosis, there must be competent medical evidence to the effect that the claim is plausible; lay assertions of medical status do not constitute competent medical evidence. Grottveit v. Brown, 5 Vet. App. 91, 93 (1993); Espiritu v. Derwinski, 2 Vet. App. 492, 494-95 (1992). Alternatively, the nexus between service and the current disability can be satisfied by medical or lay evidence of continuity of symptomatology and medical evidence of a nexus between the present disability and the symptomatology. See Voerth v. West, 13 Vet. App. 117 (1999). Under 38 C.F.R. § 3.303(b), service connection may be awarded for a "chronic" condition when: (1) a chronic disease manifests itself and is identified as such in service (or within the presumptive period under 38 C.F.R. § 3.307) and the veteran presently has the same condition; or (2) a disease manifests itself during service (or during the presumptive period), but is not identified until later, and there is a showing of continuity of related symptomatology after discharge, and medical evidence relates that symptomatology to the veteran's present condition. Savage v. Gober, 10 Vet. App. 488, 495-98 (1997). For certain chronic disorders, including cardiovascular-renal disease, to include hypertension, service connection may be granted if the disease becomes manifest to a compensable degree within one year following separation from service. 38 U.S.C.A. §§ 1101, 1112, 1113; 38 C.F.R. §§ 3.307, 3.309. Service connection may also be established on a secondary basis for a disability which is shown to be proximately due to or the result of a service-connected disease or injury. 38 C.F.R. § 3.310(a). Establishing service connection on a secondary basis requires evidence sufficient to show (1) that a current disability exists and (2) that the current disability was either (a) caused by a service-connected disability or (b) aggravated by a service- connected disability. Id.; Allen v. Brown, 7 Vet. App. 439, 488 (1995) (en banc). The Court has held that, when aggravation of a veteran's non-service-connected disability is proximately due to or the result of a service-connected disease or injury, it too shall be service connected, at least to the extent of the aggravation. Allen, 7 Vet. App. at 439. Effective October 10, 2006, 38 C.F.R. § 3.310 was amended to implement the holding in Allen v. Brown, 7 Vet. App. 439 (1995) for secondary service connection on the basis of the aggravation of a nonservice-connected disorder by service- connected disability; additionally, other substantive changes were made. As the claim was filed before the other substantive changes were made, only the changes that conform to Allen apply. See 71 Fed. Reg. 52744 (2006). B. Factual Background The Veteran asserts that her currently diagnosed hypertension began during service. She points out numerous readings noted in her service treatment records showing elevated blood pressure, but concedes that she was not diagnosed as having hypertension until approximately 1999 or 2000. In the alternative, the Veteran contends that her service-connected bilateral pes planus with valgus deformity of the ankles, discoid lupus erythematosis, and/or chronic right ankle sprain caused or aggravated her hypertension. According to the Veteran, she experienced high blood pressure during service due to her lupus and/or foot and ankle disabilities. She reports at present, the pain and swelling in her feet causes her blood pressure to elevate. Service treatment records reflect elevated blood pressure readings on numerous occasions. At no time during the Veteran's service or upon her discharge from service was she determined to have hypertension. The Veteran was discharged from active service in 1990 due to a diagnosis of lupus. Post-service treatment records show treatment for various disabilities throughout the 1990's with no complaints of or treatment for hypertension. The first notation of a diagnosis of hypertension is dated in August 2000; the treatment note shows that the Veteran was started on medication that day. Treatment records do not, however, make any reference to the etiology of the diagnosed hypertension. In December 2003, the Veteran underwent a VA examination. At that time, she stated that she smoked a pack of cigarettes every two to three days for the last 20 years or more. She also noted that she would drink alcohol on the week-ends. Following the physical examination, the examiner diagnosed the Veteran with essential hypertension. Additionally, the examiner stated that there was no medical literature showing that essential hypertension was related to lupus. In August 2005, the Veteran testified at a Travel Board hearing before the undersigned Veterans Law Judge. At that time, she stated that during her visits to the infirmary while she was in the military, her blood pressure readings were elevated. She noted that she continued to have elevated blood pressure readings after her discharge, and that she was eventually diagnosed with hypertension in 2000. According to the Veteran, her currently diagnosed hypertension was related to her period of service, specifically to the elevated blood pressure readings noted during service. In the alternative, the Veteran maintained that her service-connected lupus caused or aggravated her hypertension. In a private medical statement, dated in June 2007, H.G.B., M.D., stated that he had been asked by the Veteran to evaluate her past medical record and provide an opinion as to whether her current hypertension was present during her military service. According to Dr. B., following a review of the Veteran's claims file, it was his opinion that more probably than not, the Veteran's hypertension was present as labile hypertension during service. Dr. B. stated that the Veteran's hypertension continued and progressed to essential hypertension requiring pharmacological treatment after separation. Dr. B. further opined that the Veteran's hypertension was aggravated by her joint, feet, and ankle problems because they curtailed her ability to exercise routinely and exercise ameliorated the progression of hypertension by lowering blood pressure. In a private medical statement, written in June 2007 (although the statement is dated in June 2006, it is clear from the context that it was written in June 2007), C.N.B., M.D., stated that he concurred with the June 2007 opinion from Dr. H.G.B. According to Dr. C.N.B., it was his opinion that the Veteran's currently diagnosed hypertension originated in service. In August 2007, the Veteran underwent a VA examination that was conducted by S.P., M.D. At that time, Dr. P. stated that he had reviewed the Veteran's claims file. Following the physical examination, he diagnosed the Veteran with essential hypertension. Dr. P. opined that the onset of the Veteran's hypertension was on August 28, 2000, and that it was not likely that the Veteran's currently diagnosed hypertension was causally related to her period of military service, to include her in-service elevated blood pressure readings. Dr. P. reported that the Veteran's in-service high blood pressure readings occurred when there was a known precipitating factor. For example, Dr. P. noted that on December 21, 1988, the Veteran's blood pressure was 141/93 when she had pelvic pain and was diagnosed with menstrual cramps. In addition, on November 8, 1979, the Veteran's blood pressure was 124/102 when she had generalized body rash, and that blood pressure reading was reduced to 112/82 the next day. Thus, Dr. P. concluded that it was unlikely that the Veteran's currently diagnosed hypertension, diagnosed 10 years after her discharge, was related to her period of military service. Dr. P. further indicated that in regard to the question of whether the Veteran's hypertension was proximately due to or the result of her service-connected lupus and/or flat feet, it was his opinion that the aforementioned question could not be answered without resorting to mere speculation because the Veteran had significant other factors contributing to pain which could contribute to increased blood pressure, such as chronic low back pain and bilateral knee pain. Dr. P. also noted that the Veteran was a chronic smoker which could contribute to hypertension. In October 2009, the Board sought the opinion of an IME. Specifically, the specialist was requested to provide an opinion as to whether it was at least as likely as not (50 percent or greater degree of probability, which the Board parenthetically notes is the correct burden of proof-see 38 U.S.C.A. § 5107(b); 38 C.F.R. § 3.102), that the Veteran's currently diagnosed hypertension was related to her period of active service? The specialist was requested to review specified elevated blood pressure readings that were shown in the Veteran's service treatment records. If the response to the aforementioned question was negative, the specialist was requested to provide an opinion on whether it was at least as likely as not (50 percent or greater probability) that any currently diagnosed hypertension was caused or aggravated by the service-connected discoid lupus erythematosis, bilateral flat feet with valgus deformity of the ankle, and/or a chronic right ankle sprain? In responding to the above questions, the specialist was requested to discuss the discrepancies in the evidence of record regarding the questions of whether the Veteran's currently diagnosed hypertension was related to her period of service, or, in the alternative, whether her current hypertension was caused or aggravated by her service-connected bilateral flat feet with valgus deformity of the ankle, discoid lupus erythematosis, and/or chronic right ankle sprain? In December 2009, an IME opinion was provided by S.K., M.D., FACC (Fellow of the American College of Cardiology), FASE (Fellow of the American Society of Echocardiography). In the IME statement, Dr. K. stated that after reviewing all of the medical records submitted to her by the VA, she had concluded that the Veteran was not entitled to service connection for hypertension because the proximal causation between her hypertension and injury suffered in service could not be linked with the likelihood of 50 percent or more for either discoid lupus or her problems with her feet. According to Dr. K., a review of the pertinent medical evidence of record demonstrated that the Veteran had multiple other major risk factors for development/progression of hypertension such as smoking and obesity that were much more "tightly" linked to hypertension. The Veteran had been a smoker since she was 18 years old and did not quit despite multiple recommendations. Moreover, the Veteran's current Body Mass Index (BMI) was in the severely obese category. Dr. K. also reported that there was evidence of record which showed that the Veteran had a history of alcohol abuse, including drinking three alcoholic drinks a day which was higher than recommended for women and was consequential to one's health. According to Dr. K., alcohol was well known to elevate blood pressure. Dr. K. further reported that the evidence of record included a documented case of the Veteran appearing intoxicated at a clinic in February 2006 and being anxious having elevated blood pressure in that setting. In the December 2009 IME report, Dr. K. stated that a review of the Veteran's service treatment records showed that in October 1979, she had a blood pressure reading of 130/70. However, her elevated blood pressure reading was associated with a body rash. In addition, in April 1980, when she once again had an elevated blood pressure reading, it was associated with severe bleeding and menstrual cramps, which was normal physiologic response to pain. The Veteran also struggled for a long time with headaches and had taken medication such as BC powder which contained caffeine and thus would exacerbate blood pressure abnormality. She initially did not have elevated blood pressure while in service. The Veteran had an abortion, miscarriage, and then started taking oral birth control pills in August 1977. It was well known that oral contraceptives (OC) could elevate blood pressure. In addition, she continued to smoke while on OC despite recommendations to quit. A number of recorded blood pressure elevations were temporarily associated with a pain complex. The Veteran struggled with headache, pelvic pain, and then hip/back pain after a motor vehicle accident. Her weight steadily climbed throughout her life and she had a sister with hypertension. In April 1996, it was reported that the Veteran had dietary indiscretion with salt intake. She also experienced uterine bleeding which led to many ER visits in pain and subsequently increased blood pressure. According to Dr. K., it was SLE (systemic lupus erythematosus), not DLE (discoid lupus erythematosus), that could result in hypertension. Even though the Veteran's foot problem could have made it more difficult for her to run or walk, she could have still swam or potentially biked. Although exercise was known to decrease hypertension, it was Dr. K.'s opinion that the Veteran's social habits of smoking, eating a salty diet, and potentially drinking, did a lot more harm to her blood pressure than lack of exercise. The Veteran's obesity also aggravated her musculoskeletal problems. Dr. K. noted that hypertension was an age-related disease that worsened with age. It was often that labile hypertension progressed to chronic hypertension with age. Also, continued poor social habits such as smoking and drinking (alcohol or caffeinated beverages) would promote exacerbations of hypertension and accelerate age-related changes. In summary, Dr. K. concluded that the Veteran's hypertension was not proximately due to or a result of a service-connected disease or injury. C. Analysis Based on a thorough review of the record, the Board finds that the preponderance of the evidence is against the Veteran's claim for service connection for hypertension, to include as secondary to service-connected bilateral pes planus with valgus deformity of the ankles, discoid lupus erythematosis, and chronic right ankle sprain. The Board recognizes that the Veteran's service treatment records reflect elevated blood pressure readings on numerous occasions. However, at no time during the Veteran's service or upon her discharge from service was she determined to have hypertension of any nature, to include labile, essential or chronic. The Veteran was discharged from active service in 1990 due to a diagnosis of lupus. The first evidence of record of a diagnosis of hypertension is in August 2000, over nine and a half years after the Veteran's discharge. With respect to negative evidence, the Court held that the fact that there was no record of any complaint, let alone treatment, involving the Veteran's condition for many years could be highly probative. See Maxson v. West, 12 Vet. App. 453, 459 (1999), affirmed sub nom. Maxson v. Gober, 230 F.3d 1330, 1333 (Fed. Cir. 2000), [it was proper to consider the Veteran's entire medical history, including a lengthy period of absence of complaints]. As for continuity of symptomatology since service, aside from the absence of persuasive medical evidence, other evidence also does not support this proposition. See 38 C.F.R. § 3.303(b)(If there is no evidence of a chronic condition during service or an applicable presumptive period, then a showing of continuity of symptomatology after service may serve as an alternative method of establishing service connection). For example, the Veteran initially applied for compensation benefits in January 1991, at which time she listed seven disabilities. Hypertension was not listed. As such, this tends to show that the Veteran did not consider elevated blood pressure a concern at that time. Similarly, when she was afforded a VA examination in May 1991, she again listed her "present complaints," none of which included hypertension; on physical examination, there were no pertinent complaints or findings. Throughout the years up until her current claim, she had kept in touch with VA for various reasons, none of which involved hypertension. This evidence is against the claim. The Board also notes that, as there is no medical evidence of cardiovascular disease, to include hypertension, within one year subsequent to service discharge, the presumptive provisions for this disease found in 38 C.F.R. §§ 3.307 and 3.309 are not applicable. In regard to the pertinent questions of whether the Veteran's currently diagnosed hypertension is related to her period of service, or, in the alternative, whether her current hypertension was caused or aggravated by her service- connected bilateral flat feet with valgus deformity of the ankle, discoid lupus erythematosis, and/or chronic right ankle sprain, the Board notes that there are discrepancies in the medical opinions of record. Upon a review of the medical opinions which support the Veteran's claim, the Board recognizes the private medical statements from Drs. H.B. and C.B., dated in June 2007. In the private medical statement from Dr. H.B., he opined that more probably than not, the Veteran's hypertension was present as labile hypertension during service and progressed to essential hypertension after separation. Dr. H.B. further opined that the Veteran's hypertension was aggravated by her service-connected bilateral pes planus with valgus deformity of the ankles and chronic right ankle sprain because they curtailed her ability to exercise routinely and exercise ameliorated the progression of hypertension by lowering blood pressure. In the private medical statement from Dr. C.B., he concurred with the opinion from Dr. H.B. Upon a review of the medical opinions which oppose the Veteran's claim, the Board notes that in the August 2007 VA examination report, Dr. P. opined that it was not likely that the Veteran's currently diagnosed hypertension was causally related to her period of military service, to include her in- service elevated blood pressure readings. Specifically, Dr. P. noted that the Veteran's in-service high blood pressure readings occurred when there was a known precipitating factor, such as menstrual cramps or a body rash. In the December 2009 IME statement, Dr. K. concurred with Dr. P. by noting that in April 1980, when the Veteran had an elevated blood pressure reading, it was associated with severe bleeding and menstrual cramps, which was a normal physiologic response to pain. In addition, Dr. K. identified numerous etiological factors of the Veteran's hypertension, such as smoking, alcohol abuse, obesity, oral contraceptives, a salty diet, uterine bleeding, and chronic low back, hip, and pelvic pain. In this regard, the Board notes that Dr. P. had also reported that the Veteran was a chronic smoker which could contribute to hypertension. Furthermore, Dr. K. opined that the Veteran's poor social habits such as smoking and drinking did a lot more harm to her blood pressure than lack of exercise. Thus, it was the Veteran's poor social habits that aggravated her hypertension rather than her inability to exercise due to her service-connected bilateral pes planus with valgus deformity and chronic right ankle sprain. In this case, the Board finds that the probative value of the opinions from Drs. H.B. and C.B. are diminished by several factors. Although Drs. H.B. and C.B. reported that they had reviewed pertinent records, the Board observes that neither physician referred to the Veteran's history of smoking, alcohol abuse, obesity, oral contraceptives, a salty diet, uterine bleeding, and chronic low back, hip, and pelvic pain, which, as noted above, were discussed by the IME specialist as viable etiological factors of the Veteran's hypertension. In addition, both Drs. H.B. and C.B. maintain, in essence, that the Veteran's elevated blood pressure readings during service represented labile hypertension which progressed to essential hypertension after separation. Thus, they contend that service connection is warranted based on continuity of symptomatology. However, Drs. H.B. and Dr. C.B. failed to address that on numerous occasions, there were other explanations for the in-service elevated blood pressure readings, such as menstrual cramps or a body rash, as noted by Drs. P. and K. That is, Drs. H.B. and Dr. C.B. did not recognize or discuss whether the in-service spike of elevated blood pressure was only temporary due to a certain discrete event at the time. With respect to Dr. H.B.'s opinion that the Veteran's hypertension was aggravated by her service-connected bilateral pes planus with valgus deformity of the ankles and chronic right ankle sprain because they curtailed her ability to exercise routinely, he did not recognize, as the IME did, that the Veteran could have participated in other exercises, such as swimming or possibly biking. For the foregoing reasons, the Board finds that the medical opinions from Drs. H.B. and C.B. are of minimal, if any, probative value. See Madden v. Gober, 125 F. 3d 1477, 1481 (Fed. Cir. 1997); Hayes v. Brown, 5 Vet. App. 60, 69 (1993) ("[i]t is the responsibility of the BVA . . . to assess the credibility and weight to be given the evidence"). While the Board may not ignore a medical opinion, it is certainly free to discount the relevance of a physician's statement. See Sanden v. Derwinski, 2 Vet. App. 97 (1992). Drs. H.B. and Dr. C.B. failed to discuss many of the etiological factors associated with hypertension that specifically applied to the Veteran, again thereby diminishing the probative value of their opinions. By contrast, the Board attaches significant probative value to the conclusions reached by Drs. P. and K. The Board finds that these opinions are clearly based upon a review of the relevant evidence in the claims file and a thorough discussion of all etiological factors. With respect to Dr. K.'s opinion, she provided specific citation to the clinical record and discussed the Veteran's history of smoking, alcohol abuse, obesity, oral contraceptives, a salty diet, uterine bleeding, and chronic low back, hip, and pelvic pain. Dr. P. also discussed the Veteran's history of smoking and chronic pain. In addition, the opinions of Drs. P. and K. are supported by a rationale. As stated above, while both Drs. P. and K. recognized the Veteran's in-service elevated blood pressure readings, they also noted that there were explanations for the elevated blood pressure readings, such as menstrual cramps or a body rash. Thus, in light of the above, the Board finds the opinions from Drs. P. and K. are more persuasive because they are based on a thorough review of the record, unlike the opinions from Drs. H.B. and C.B. Furthermore, the opinions are clearly supported by the record (i.e., although the Veteran's service treatment records reflect elevated blood pressure readings on numerous occasions, at no time during the Veteran's service or upon her discharge from service was she determined to have hypertension, and the first evidence of record of a diagnosis of hypertension is in August 2000, over nine and a half years after the Veteran's discharge, which is itself significant and weighs against the contended causal relationship). The Board has considered the Veteran's statements to the effect that her currently diagnosed hypertension is either linked to her period of active service, or, in the alternative, that her hypertension was caused or aggravated by her service-connected bilateral pes planus with valgus deformity of the ankles, discoid lupus erythematosis, and/or chronic right ankle sprain. However, competent medical evidence is required in order to grant service connection for the claim. The Board acknowledges that the Veteran can provide competent evidence about what she experienced; for example, her statements are competent evidence as to what symptoms she experienced. See e.g., Layno v. Brown, 6 Vet. App. 465 (1994). However, the Veteran's statements, as a lay person, are not competent evidence that any symptoms that she experienced in service were due to hypertension or that a relationship exists between her hypertension and her military service and/or service-connected bilateral pes planus with valgus deformity of the ankles, discoid lupus erythematosis, and chronic right ankle sprain. As the record does not reflect that the Veteran possesses a recognized degree of medical knowledge, her opinion that her currently diagnosed hypertension is either linked to her period of active service, or, in the alternative, was caused or aggravated by her service-connected bilateral pes planus with valgus deformity of the ankles, discoid lupus erythematosis, and/or chronic right ankle sprain, is not competent evidence. See Espiritu v. Derwinski, 2 Vet. App. 492, 495 (1992). In view of the foregoing, the Board concludes that the preponderance of the evidence is against the Veteran's claim for service connection for hypertension, to include as secondary to service-connected bilateral pes planus with valgus deformity of the ankles, discoid lupus erythematosis, and chronic right ankle sprain. In reaching this decision, the Board considered the doctrine of reasonable doubt. However, since the preponderance of the evidence is against the claim, the benefit of the doubt doctrine does not apply and the claim must be denied. 38 U.S.C.A. § 5107(b); Ortiz v. Principi, 274 F.3d 1361, 1364, 1365 (Fed. Cir. 2001) (holding that "the benefit of the doubt rule is inapplicable when the preponderance of the evidence is found to be against the claimant"); Gilbert v. Derwinski, 1 Vet. App. 49 (1990). III. Increased Rating Claim A. Factual Background By an October 1991 rating action, the RO granted service connection for bilateral flat feet with valgus deformity of the ankles. The RO assigned a 10 percent disability rating under Diagnostic Code 5276, effective from December 8, 1990, for the Veteran's service-connected flat feet. In addition, the RO granted service connection for chronic right ankle sprain and assigned a noncompensable disability rating, effective from December 8, 1990. VA Medical Center (VAMC) outpatient treatment records, dated from September 1999 to February 2002, show that in November 2001 and February 2002, the Veteran was given arch supports. In March 2002, the Veteran requested that her service- connected pes planus be reevaluated for a higher rating. In a VA Form 21-4138, Statement in Support of Claim, dated in April 2002, the Veteran stated that her feet were in "bad condition" and that her ankles "nearly touched the floor." She reported that she had pain in her feet and that walking aggravated the pain. According to the Veteran, due to her flat feet, she had to wear orthodontics which were not helping. In May 2002, the Veteran underwent a VA examination. At that time, she stated that she had recurrent swelling of both legs and feet. The Veteran indicated that she could walk "okay" for short periods of time but that extended periods of weightbearing were "bothersome." She had orthopedic shoes from the VA and she also wore molded arch supports. The Veteran worked as a maintenance supply clerk and was on her feet for approximately three to four hours a day. She had missed work on occasion secondary to pain and swelling of the feet. The Veteran took arthritis medication for her feet. Upon physical examination, the Veteran walked with a satisfactory gait pattern. Examination of the feet revealed rather significantly pronated feet with grade I pes planus, bilaterally. Examination of the right ankle revealed no evidence of redness, heat, or swelling. There was no pain on motion of the right ankle. There was slight swelling about the ankle with some tenderness to palpation about the medial as well as the lateral aspect of the right ankle. There was no Achilles tendon spasm or displacement, and there was no pain with manipulation. The Veteran had a small nontender keratosis on the plantar aspect of the midfoot region in the right foot. Examination of the left ankle and foot revealed no evidence of Achilles tendon spasm or displacement. There was no pain on motion nor was there any pain with manipulation of the foot. There was no plantar tenderness or callus formation noted. There was slight swelling and tenderness of the left ankle. The Veteran was able to heel and toe walk and was able to squat and arise again. The diagnosis was bilateral flat feet. The examiner noted that pain would further limit functional ability during a flare-up or with increased use. However, the examiner stated that it was not feasible to express any of that in terms of additional limitation of motion as those matters could not be determined with any degree of medical certainty. An x-ray of the Veteran's right foot was interpreted as showing a mild valgus deformity at the first MTP (metatarsalphalangeal) joint. There was mild degenerative change at the first MTP joint with subchondral sclerosis. The rest of the foot was normal. An x-ray of the Veteran's left foot was reported to be normal. By a June 2002 rating action, the RO increased the disability rating for the Veteran's service-connected bilateral flat feet with valgus deformity of the ankles from 10 percent to 30 percent disabling under Diagnostic Code 5276, effective from November 2, 2001. The Veteran appealed this decision, and in her VA Form 9 dated in June 2004, she listed that she was appealing the rating in excess of 30 percent for the bilateral flat feet with valgus deformity of the ankles. On August 25, 2005, the Veteran testified at a Travel Board hearing before the undersigned Veterans Law Judge. At that time, she identified the issue as a rating in excess of 30 percent for her service-connected pes planus. As such, the Board has addressed the issue consistently as such throughout this decision. The Veteran stated that due to her bilateral pes planus, she had to wear arch supports everyday. The Veteran noted that at times, her feet and ankles would just give out and she would fall. According to the Veteran, on one occasion, her supervisor had to take her to the emergency room after she had fallen at work. The Veteran reported that when she awoke in the morning, her ankles were swollen and she could not put her shoes on. She noted that due to the swelling, it was painful to walk. The Veteran maintained that the problems that she experienced because of her flat feet had caused her to miss work. According to the Veteran, at a recent podiatry appointment, she was told that her feet were getting worse and that she was not improving. She stated that she was given new arch supports because her feet were going into the floor. A VA examination was conducted in February 2008. At that time, the examiner stated that he had reviewed the Veteran's claims file. The Veteran stated that she had chronic pain in her feet which averaged 8 to 9 on a scale of 10. She denied flare-ups and noted that she took Prednisone for pain. The Veteran wore a double upright brace with a medial T-strap which provided her significant pain relief. When the Veteran wore her braces, she had no pain in her feet (0 on a scale of 10) for the first hour of walking. After that, however, her pain level increased to an 8 or 9 on a scale of 10. If she did not wear her braces, she had a pain level of an 8 or 9 on a scale of 10 from the beginning of walking. The Veteran denied any numbness or tingling. Her pain was in the medial side of her arch, as well as her ankle. She had a little bit of pain in the anterolateral ankle as well. The Veteran did not do any walking without her braces; as long as she was wearing her braces, it did not affect her activities of daily living. If she was not wearing her braces, she was unable to do any sort of walking or prolonged standing. At present, she was not working and was receiving disability benefits. Upon physical examination, in regard to range of motion for both ankles/feet, dorsiflexion was to 10 degrees and plantar flexion was to 40 degrees. There was pain throughout those arcs of motion, both actively and passively. The pain was not worse, nor was the motion decreased with repetitions (3 repetitions). There was intact sensation to light touch in the foot. There was tenderness to palpation in the medial arc, as well as the medial aspect of the ankle. The Veteran had 5/5 strength in all muscle groups except that she had 4/5 strength in the posterior tibial tendon. She could not single leg heel rise; however, she could double limb heel rise with fairly good inversion. The Veteran had bilateral planovalgus deformity of the foot with 10 degrees valgus ankle of the calcaneus. Thus, she had pain with her gait. She also had an antalgic gait without her braces. There was pain on manipulation of the flatfoot deformity. There was no evidence of callous or abnormal weight bearing. X-rays of the left foot/ankle shows mild tibiotalar arthritis, as well as pes planus deformity. The assessment was of bilateral posterior tibial tendon insufficiency with calcaneal valgus foot. The examiner stated that the Veteran had a severe deformity. According to the examiner, the Veteran would continue to use her double upright braces and did function fairly well with them. The Veteran had marked pes planus with severe pronation deformity and significant pain. According to the examiner, that was unlikely the source of ankle sprains but was a significant source of disability as described in the examination above. The examiner stated that there was pain on range of motion and it was conceivable that the pain could further limit function as described, particularly after being on her feet all day. However, the examiner indicated that it was not feasible to attempt to express any of that in terms of additional limitation of motion as those matters could not be determined with any degree of medical certainty. In a statement from the Veteran, dated in August 2008, she noted that she received a pedicure twice a month to remove callouses and corns from the bottom of her feet. She also noted that even though she had been wearing inserts in her shoes for the last 20 years, and that she wore orthopedic shoes and lateral braces, nothing had improved her feet. According to the Veteran, her life had been limited due to the amount of time that she could be on her feet. She indicated that her feet were flat on the floor and her ankles were "right behind them." B. Analysis Disability ratings are determined by the application of VA's SCHEDULE FOR RATING DISABILITIES (Rating Schedule) codified in 38 C.F.R. Part 4 (2009), which is based on the average impairment of earning capacity. Separate diagnostic codes identify the various disabilities. 38 U.S.C.A. § 1155; 38 C.F.R. Part 4 (2009). Pertinent regulations do not require that all cases show all findings specified by the Rating Schedule, but that findings sufficient to identify the disease and the resulting disability and above all, coordination of the rating with the impairment of function will be expected in all cases. 38 C.F.R. § 4.21 (2009). Regulations require that where there is a question as to which of two evaluations is to be applied, the higher evaluation will be assigned if the disability picture more nearly approximates the criteria required for that rating. Otherwise, the lower rating will be assigned. 38 C.F.R. § 4.7 (2009). Where entitlement to compensation has already been established and an increase in the severity of the disability is at issue, as in this case, "the relevant temporal focus . . . is on the evidence concerning the state of the disability from the time period one year before the claim was filed until VA makes a final decision on the claim." Hart v. Mayfield, 21 Vet. App. 505, 509-10 (2007); see also Francisco v. Brown, 7 Vet. App. 55, 58 (1994). In this regard, the Court has recognized that "staged ratings are appropriate for an increased-rating claim when the factual findings show distinct time periods where the service- connected disability exhibits symptoms what would warrant different ratings." Hart, supra, at 509. The Veteran's service-connected bilateral pes planus with valgus deformity of the ankles has been evaluated as 30 percent disabling under Diagnostic Code 5276. 38 C.F.R. § 4.71a, Diagnostic Code 5276 (2009). Under Diagnostic Code 5276, a 30 percent rating is warranted for severe bilateral pes planus, with objective evidence of marked deformity (pronation, abduction, etc.), pain on manipulation and use accentuated, an indication of swelling on use, and characteristic callosities. A maximum 50 percent rating is warranted for pronounced bilateral pes planus, manifested by marked pronation, extreme tenderness of plantar surfaces of the feet, marked inward displacement, and severe spasm of the tendo Achilles on manipulation, not improved by orthopedic shoes or appliances. 38 C.F.R. § 4.71a, Diagnostic Code 5276. The Veteran asserts that her bilateral pes planus is more severe than the current 30 percent disability rating reflects. Specifically, she contends that her condition is marked by chronic pain and severe deformity, entitling her to a higher rating. In this regard, lay statements are considered to be competent evidence when describing symptoms of a disease or disability or an event. However, symptoms must be viewed in conjunction with the objective medical evidence of record. Espiritu v. Derwinski, 2 Vet. App. 492 (1992). In this case, the record reasonably establishes that a "staged" rating of 50 percent is warranted from the date of her sworn oral testimony at her hearing on August 25, 2005, to the present. See Hart, supra. Prior to that date, the Veteran's disability warrants no more than a 30 percent rating. Upon a review of the evidence prior to August 25, 2005, the evidence did not show that the Veteran's bilateral pes planus condition was pronounced in degree (or more than severe). In this regard, the Board recognizes that the Veteran stated that her bilateral flat feet were not improved by the orthopedic shoes and molded arch supports that she wore. The Veteran is competent to provide evidence in this regard, and the Board finds no reason to doubt her credibility. However, prior to August 25, 2005, there was no medical evidence showing that the Veteran had marked pronation, extreme tenderness of the plantar surfaces, marked inward displacement and severe spasm of the tendo Achilles on manipulation. In the May 2002 VA examination report, although "significantly pronated" feet were noted, the Veteran's flat feet were characterized as grade I flat feet. In addition, upon examination of the Veteran's feet, there was no Achilles tendon spasm or displacement and there was no pain with manipulation, bilaterally. Moreover, there was no plantar tenderness and the Veteran was able to heel and toe walk. She was also able to squat and arise again. The Veteran's valgus deformity of her right first MTP joint was characterized as "mild." The Board has considered functional loss due to flare-ups of pain, fatigability, incoordination, pain on movement, and weakness, in assessing the Veteran's bilateral pes planus condition during the period of time from November 2, 2001 to August 24, 2005. See 38 C.F.R. §§ 4.40, 4.45 (2009); DeLuca v. Brown, 8 Vet. App. 202, 206-7 (1995). While the Veteran experienced pain and some functional limitation with prolonged standing and walking during the aforementioned period of time, the Board determines that the 30 percent rating adequately accounted for those symptoms, as consistent with the medical findings of record. Thus, an additional award based on DeLuca beyond the 30 percent evaluation for the period of time from November 2, 2001 to August 24, 2005, is not warranted. On August 25, 2005, the Veteran testified under oath that her service-connected bilateral pes planus had increased in severity. This claimed increase in severity was subsequently confirmed in a February 2008 VA examination. At that time, there was pain upon range of motion of both ankles/feet. In addition, there was pain on manipulation of the flatfoot deformity. The Veteran also had bilateral planovalgus deformity of the foot with 10 degrees valgus ankle of the calcaneus. Moreover, the examiner stated that the Veteran had marked pes planus with severe pronation deformity and significant pain. The Board recognizes that in the February 2008 VA examination report, the examiner stated that the Veteran wore double upright braces and functioned fairly well with them. According to the examiner, the braces provided the Veteran significant pain relief. In this regard, the examiner noted that when the Veteran wore her braces, she had no pain in her feet for the first hour of walking. However, the examiner then stated that after that, the Veteran's pain level increased to an 8 or 9 on a scale of 10. In addition, the Board notes that in an August 2008 statement from the Veteran, she stated that even though she wore orthopedic shoes and lateral braces, nothing had improved her feet. As stated above, the Veteran is competent to provide evidence in this regard, and the Board finds no reason to doubt her credibility. Thus, the Board finds that the Veteran's pes planus condition has not been improved by the use of orthopedic shoes or appliances. In this case, the evidence of record does not show that the Veteran has had any spasm of the Achilles tendon on manipulation. However, although the Veteran does not exhibit all of the findings for pronounced pes planus under Diagnostic Code 5276, the Board finds that in light of the above, the overall severity of the Veteran's bilateral pes planus with valgus deformity of the ankles since August 25, 2005, is pronounced and more closely approximates the criteria for a 50 percent evaluation. The Board recognizes that the Veteran's pes planus condition was not shown to be pronounced in degree until the February 2008 VA examination. However, given that the Veteran testified at the Travel Board hearing, which was conducted on August 25, 2005, that her pes planus condition had increased in severity, and that the subsequent February 2008 VA examination confirmed that the Veteran's pes planus condition had increased from severe to pronounced in degree, the Board finds that the effective date of the Veteran's increase in her pes planus condition is August 25, 2005. Accordingly, the benefit of the doubt is resolved in favor of the Veteran by finding that as of August 25, 2005, the Veteran is entitled to an increased rating of 50 percent for her bilateral pes planus with valgus deformity of the ankles. With regard to whether the Veteran has been entitled to a rating higher than 50 percent since August 25, 2005, the Board finds that she has not. A 50 percent disability rating is the maximum disability rating available under Diagnostic Code 5276. No other diagnostic code pertaining to the feet provides for a higher disability rating. 38 C.F.R. § 4.71a, Diagnostic Codes 5277 to 5284 (2009). While the Veteran may be entitled to a higher rating if her pes planus disability is determined to amount to loss of use of the feet as a result of amputation, the Board finds that such criteria have not been met in this case, as the Veteran adequately ambulates. 38 C.F.R. § 4.71a, Diagnostic Code 5167. The Board has additionally considered all applicable statutory and regulatory provisions to include 38 C.F.R. §§ 4.40 and 4.59 as well as the holding in DeLuca, supra, regarding functional impairment attributable to pain, particularly in light of the fact that the Veteran contends her disability is essentially manifested by pain. However, as the Veteran is already in receipt of the maximum rating available and pain is a factor that has been considered in granting that award, the Board finds that a higher rating based on pain and functional impairment is not possible. See Johnston v. Brown, 10 Vet. App. 80 (1997)(where a Veteran is in receipt of the maximum rating for limitation of motion of a joint, the provisions of 38 C.F.R. §§ 4.40, 4.45, 4.59 and DeLuca v. Brown do not apply). In view of the foregoing, the Board finds that the preponderance of the evidence is against the claim for a rating in excess of 30 percent for the Veteran's service- connected bilateral pes planus with valgus deformity of the ankles, prior to August 24, 2005. As the preponderance of the evidence is against this aspect of the claim, the benefit of the doubt doctrine does not apply and the claim for a rating in excess of 30 percent for bilateral pes planus with valgus deformity of the ankles, from November 2, 2001 to August 24, 2005, must be denied. 38 U.S.C.A. § 5107(b); Ortiz v. Principi, 274 F.3d 1361, 1364, 1365 (Fed. Cir. 2001) (holding that "the benefit of the doubt rule is inapplicable when the preponderance of the evidence is found to be against the claimant"); Gilbert v. Derwinski, 1 Vet. App 49, 55- 57 (1990). However, the criteria for a 50 percent rating, but no more than 50 percent, are met from August 25, 2005. Thus, an increased rating to 50 percent under Diagnostic Code 5276, effective from August 25, 2005, is warranted. IV. Extraschedular Rating In general, the schedular disability evaluations are determined by the application of a schedule of ratings which is based on average impairment of earning capacity. 38 U.S.C.A. § 1155; 38 C.F.R. Part 4. The application of such schedular criteria was discussed in great detail above. To accord justice in an exceptional case where the schedular standards are found to be inadequate, the RO is authorized to refer the case to the Chief Benefits Director or the Director, Compensation and Pension Service for assignment of an extraschedular evaluation commensurate with the average earning capacity impairment. 38 C.F.R. § 3.321(b)(1). The criterion for such an award is a finding that the case presents an exceptional or unusual disability picture with such related factors as marked interference with employment or frequent periods of hospitalization as to render impractical application of regular schedular standards. Id. The Court has held that the Board is precluded by regulation from assigning an extraschedular rating under 38 C.F.R. § 3.321(b)(1) in the first instance; however, the Board is not precluded from raising this question, and in fact is obligated to liberally read all documents and oral testimony of record and identify all potential theories of entitlement to a benefit under the law and regulations. Floyd v. Brown, 9 Vet. App. 88 (1996). The Court further held that the Board must address referral under 38 C.F.R. § 3.321(b)(1) only where circumstances are presented which the Director of VA's Compensation and Pension Service might consider exceptional or unusual. Shipwash v. Brown, 8 Vet. App. 218, 227 (1995). In Thun v. Peake, 22 Vet. App. 111 (2008), the Court clarified the analytical steps necessary to determine whether referral for extraschedular consideration is warranted. Either the RO or the Board must first determine whether the schedular rating criteria reasonably describe a veteran's disability level and symptomatology. Id. at 115. If the schedular rating criteria do reasonably describe a veteran's disability level and symptomatology, the assigned schedular evaluation is adequate, referral for extraschedular consideration is not required, and the analysis stops. If the RO or the Board finds that the schedular evaluation does not contemplate a veteran's level of disability and symptomatology, then either the RO or the Board must determine whether a veteran's exceptional disability picture includes other related factors such as marked interference with employment and frequent periods of hospitalization. Id. at 116. If this is the case, then the RO or the Board must refer the matter to the Under Secretary for Benefits or the Director of the Compensation and Pension Service for the third step of the analysis, determining whether justice requires assignment of an extraschedular rating. Id. In this case, the Board recognizes that the Veteran has reported clear problems with employment due to multiple disabilities, including those for which an increased schedular rating was claimed. However, the Board otherwise finds that the symptoms described by the Veteran and those shown in the medical reports generally fit squarely within the criteria found in the relevant Diagnostic Codes for the disability at issue. In short, the rating criteria contemplate not only the symptoms but the severity of this disability. For these reasons, referral for extraschedular consideration is not warranted. ORDER Entitlement to service connection for hypertension, to include as secondary to service-connected bilateral pes planus with valgus deformity of the ankles, discoid lupus erythematosis, and chronic right ankle sprain, is denied. Entitlement to a rating in excess of 30 percent for bilateral pes planus with valgus deformity of the ankles, prior to August 24, 2005, is denied. Entitlement to a rating of 50 percent for bilateral pes planus with valgus deformity of the ankles, but no more than 50 percent, from August 25, 2005, is granted, subject to the regulations governing the payment of monetary benefits. REMAND In January 2006, the Board remanded the Veteran's claim for an increased rating for her service-connected discoid lupus erythematosus. In this regard, the RO was directed to schedule the Veteran for an examination to determine the nature and severity of all symptoms of the Veteran's lupus. Upon examination, the examiner was requested to state what, if any, functional impairment was caused by each symptom identified of the Veteran's lupus and by the totality of symptoms. The examiner was specifically requested to comment on whether the lupus had frequent exacerbations, producing severe impairment of health. Pursuant to the January 2006 remand, the Veteran underwent a VA examination in February 2008. A review of the February 2008 VA examination report shows that although the examiner discussed the Veteran's lupus symptomatology, he did not address the pertinent question of whether the Veteran's lupus had frequent exacerbations, producing severe impairment of health. Accordingly, it is the Board's determination that the RO has not complied with the instructions from the January 2006 remand. The Board observes that it is obligated by law to ensure that the RO complies with its directives, as well as those of the Court. The Court has stated that compliance by the Board and the RO with remand directives is neither optional nor discretionary. Where the remand of the Board or the Court is not complied with, the Board errs as a matter of law when it fails to ensure compliance. Stegall v. West, 11 Vet. App. 268 (1998). The Board also notes that in the February 2008 VA examination report, the Veteran stated that she was not working and was receiving disability benefits from the Social Security Administration (SSA). As the RO has not yet attempted to obtain the SSA disability determination and the underlying medical records, the Board finds that the RO must seek to obtain these records upon remand. See 38 U.S.C.A. § 5103A (West 2002); 38 C.F.R. § 3.159(c) (2009); see also Tetro v. Gober, 14 Vet. App. 100, 110 (2000) (holding that VA has a duty to request information and pertinent records from other Federal agencies, when on notice that such information exists). In Rice v. Shinseki, 22 Vet. App. 447 (2009), the Court held that a TDIU claim is part of an increased rating claim when such claim is raised by the record. In this case, the Board finds the fact that the Veteran is not currently working and is receiving SSA benefits, raises the issue of unemployability. However, such claim has not been developed nor considered by the RO in the first instance. Therefore, the Board remands the issue of entitlement to TDIU to the RO for development and adjudication. Accordingly, the case is REMANDED for the following action: 1. Issue a VCAA notice letter for the TDIU issue in accordance with 38 U.S.C.A. §§ 5102, 5103, and 5103A (West 2002), 38 C.F.R. § 3.159 (2009), and applicable legal precedent. Take all necessary action to develop and adjudicate such claim, as appropriate. 2. Contact the SSA and obtain a copy of any decision(s) regarding the Veteran's claim for disability benefits, as well as any medical records in its possession. 3. Thereafter, schedule the Veteran for an examination to determine the nature and severity of all symptoms of lupus. If separate specialties are required to evaluate all symptoms, schedule the Veteran for each examination necessary. The examiner(s) should review the Veteran's claims folder, specifically the February 2008 VA examination report, perform all necessary clinical testing, and state with specificity each and every symptom related to the diagnosis of lupus. The examiner(s) should state whether the Veteran's complaints of iritis and joint pain are due to lupus; they should also address the Veteran's complaints of fatigue. The examiner(s) should state what, if any, functional impairment is caused by each symptom identified and by the totality of symptoms. The examiner should specifically comment on whether the lupus has frequent exacerbations, producing severe impairment of health. All opinions expressed must be supported by complete rationale. 4. After undertaking any other development deemed appropriate, re- adjudicate the remaining issue on appeal. If any benefit sought on appeal is not granted, furnish the Veteran and her representative with a supplemental statement of the case (SSOC) and afford them an opportunity to respond before the record is returned to the Board for further review. The Veteran has the right to submit additional evidence and argument on the matter or matters the Board has remanded. Kutscherousky v. West, 12 Vet. App. 369 (1999). This claim must be afforded expeditious treatment. The law requires that all claims that are remanded by the Board of Veterans' Appeals or by the United States Court of Appeals for Veterans Claims for additional development or other appropriate action must be handled in an expeditious manner. See 38 U.S.C.A. §§ 5109B, 7112 (West Supp. 2009). ______________________________________________ M. SABULSKY Veterans Law Judge, Board of Veterans' Appeals Department of Veterans Affairs