Citation Nr: 1328569 Decision Date: 09/06/13 Archive Date: 09/16/13 DOCKET NO. 06-07 252A ) DATE ) ) On appeal from the Department of Veterans Affairs Regional Office in Hartford, Connecticut THE ISSUES 1. Entitlement to a disability rating of 100 percent for major depressive disorder (MDD) prior to March 12, 2012. 2. Entitlement to a disability rating of 30 percent for cervical disc disease prior to August 10, 2011. REPRESENTATION Appellant represented by: Connecticut Department of Veterans Affairs WITNESS AT HEARING ON APPEAL The Veteran ATTORNEY FOR THE BOARD C. J. Houbeck, Counsel INTRODUCTION The Veteran had active service from June 1981 to June 2002. This matter comes to the Board of Veterans' Appeals (Board) from a January 2005 rating decision of the Department of Veterans Affairs (VA) Regional Office (RO) in Hartford, Connecticut. In a November 2007 decision, a Decision Review Officer (DRO) increased the evaluation of the Veteran's MDD to 70 percent effective September 28, 2004, the date of his claim. In a July 2012 rating action, the evaluation of MDD was increased to 100 percent, effective March 12, 2012. In an August 15, 2012 communication, the Veteran conveyed his satisfaction with the grant of a 100 percent evaluation, but indicated that he still sought a 100 percent evaluation prior to March 12, 2012. See AB v. Brown, 6 Vet. App. 35, 38 (1993). Accordingly, as shown on the cover page, the issue has been re-characterized to reflect the Veteran's intent. Similarly, in the July 2012 rating action the evaluation of cervical disc disease was increased to 30 percent disabling effective August 10, 2011. In the August 2012 communication, the Veteran also indicated his satisfaction with this evaluation, but also that he still sought a 30 percent evaluation prior to August 10, 2011. Id. The issue has thus been re-characterized on the cover page as well. In July 2009, the Veteran testified before the Board. A transcript of the testimony offered at this hearing has been associated with the record. The Veterans Law Judge that conducted the July 2009 hearing, however, has since retired. The law requires that the Veterans Law Judge who conducts a hearing on appeal must participate in any decision made on that appeal. 38 C.F.R. § 20.707 (2012). Therefore, via a February 2013 letter, the Veteran was offered the opportunity for a new hearing. In the letter he was advised that if he did not respond within 30 days, the Board would assume he did not want another hearing and proceed accordingly. The Veteran failed to respond to the letter. Therefore, the Board will consider the issues on appeal. The Board remanded the issues for additional development in June 2011 and May 2013. The requested development and/or readjudication having been completed, the matter again is before the Board. FINDINGS OF FACT 1. Prior to March 12, 2012, the Veteran's MDD was manifested by symptoms such as difficulty sleeping, intrusive thoughts, constricted affect, feelings of anger, depression, irritability, concentration and memory problems, and some impairment of relationships with others, as well as intermittent reports of suicidal and homicidal ideation, all resulting in deficiencies in most areas, but less than total social and occupational impairment. 2. Prior to August 10, 2011, the Veteran's cervical disc disease was manifested by symptoms such as pain, slight limitation of motion, and arthritis confirmed by x-ray, but there were no incapacitating episodes. CONCLUSIONS OF LAW 1. The criteria for a disability rating greater than 70 percent prior to March 12, 2012, for MDD have not been met. 38 U.S.C.A. §§ 1155, 5107 (West 2002 & Supp. 2012); 38 C.F.R. §§ 3.102, 3.321, 4.1, 4.2, 4.3, 4.7, 4.10, 4.130, DC 9434 (2012). 2. The criteria for a disability rating greater than 10 percent prior to August 10, 2011, for cervical spine disease have not been met. 38 U.S.C.A. §§ 1155, 5107 (West 2002 & Supp. 2012); 38 C.F.R. §§ 3.102, 3.321, 4.1, 4.2, 4.3, 4.7, 4.10, 4.40, 4.45, 4.71a, DC 5237 (2012). REASONS AND BASES FOR FINDINGS AND CONCLUSIONS The Board has thoroughly reviewed all the evidence in the Veteran's claims file. Although the Board has an obligation to provide reasons and bases supporting this decision, there is no need to discuss, in detail, all the evidence submitted by or on behalf of the Veteran. See Gonzales v. West, 218 F.3d 1378, 1380-81 (Fed. Cir. 2000) (the Board must review the entire record, but does not have to discuss each piece of evidence). The analysis below focuses on the most salient and relevant evidence and on what this evidence shows, or fails to show, on the claim. The Veteran must not assume that the Board has overlooked pieces of evidence that are not explicitly discussed herein. See Timberlake v. Gober, 14 Vet. App. 122 (2000) (the law requires only that the Board address its reasons for rejecting evidence favorable to the Veteran). Veterans Claims Assistance Act of 2000 (VCAA) With respect to the Veteran's claims, VA has met all statutory and regulatory notice and duty to assist provisions. 38 U.S.C.A. §§ 5100, 5102, 5103, 5103A, 5107, 5126 (West 2002 & Supp. 2012); 38 C.F.R. §§ 3.102, 3.156(a), 3.159, 3.326(a) (2012). Under the VCAA, when VA receives a complete or substantially complete application for benefits, it is required to notify the Veteran and his or her representative, if any, of any information and medical or lay evidence that is necessary to substantiate the claim. 38 U.S.C.A. § 5103(a); 38 C.F.R. § 3.159(b); Quartuccio v. Principi, 16 Vet. App. 183 (2002). In Pelegrini v. Principi, 18 Vet. App. 112, 120-21 (2004) (Pelegrini II), the United States Court of Appeals for Veterans Claims (Court) held that VA must inform the Veteran of any information and evidence not of record (1) that is necessary to substantiate the claim; (2) that VA will seek to provide; (3) that the Veteran is expected to provide; and (4) request that the Veteran provide any evidence in his or her possession that pertains to the claim. The requirement of requesting that the Veteran provide any evidence in his possession that pertains to the claim was eliminated by the Secretary during the course of this appeal. See 73 Fed. Reg. 23353 (final rule eliminating fourth element notice as required under Pelegrini II, effective May 30, 2008). Thus, any error related to this element is harmless. VCAA letters dated in November 2004, March 2006, June 2011, and May 2013 fully satisfied the duty to notify provisions. See 38 U.S.C.A. § 5103(a) (West 2002 & Supp. 2012); 38 C.F.R. § 3.159(b)(1) (2012); Quartuccio, at 187. The Veteran was advised that it was ultimately his responsibility to give VA any evidence pertaining to the claims. The letters informed him that additional information or evidence was needed to support his claims, and asked him to send the information or evidence to VA. See Pelegrini II, at 120-121. The March 2006 letter also explained to the Veteran how disability ratings and effective dates are determined. See Dingess/Hartman v. Nicholson, 19 Vet. App. 473 (2006). As noted above, the Veteran also was afforded a hearing before an Acting Veterans Law Judge (AVLJ) during which he presented oral argument in support of his claims. In Bryant v. Shinseki, 23 Vet. App. 488 (2010), the United States Court of Appeals for Veterans Claims (Court) held that 38 C.F.R. § 3.103(c)(2) (2011) requires that the VLJ/AVLJ/DRO who chairs a hearing fulfill two duties to comply with the above the regulation. These duties consist of (1) the duty to fully explain the issues and (2) the duty to suggest the submission of evidence that may have been overlooked. As noted above, the Veteran was offered the opportunity to testify in another Board hearing because the AVLJ conducting the original hearing had retired, to which the Veteran did not respond. This offer to appear at another hearing cured any potential defect in the July 2009 Board hearing. Furthermore, even if any notice deficiency is present in this case, the Board finds that any prejudice due to such error has been overcome in this case by the following: (1) based on the communications sent to the Veteran over the course of this appeal, the Veteran clearly has actual knowledge of the evidence the Veteran is required to submit in this case; and (2) based on the Veteran's contentions as well as the communications provided to the Veteran by VA, it is reasonable to expect that the Veteran understands what was needed to prevail. See Shinseki v. Sanders/Simmons, 129 S. Ct. 1696 (2009); Fenstermacher v. Phila. Nat'l Bank, 493 F.2d 333, 337 (3d Cir. 1974) ("[N]o error can be predicated on insufficiency of notice since its purpose had been served."). In order for the Court to be persuaded that no prejudice resulted from a notice error, "the record must demonstrate that, despite the error, the adjudication was nevertheless essentially fair." Dunlap v. Nicholson, 21 Vet. App. 112, 118 (2007). In this case, the Veteran is represented by an experienced state service organization and they and the Veteran have submitted argument in support of his claims. These arguments have referenced the applicable law and regulations necessary for a grant of an increased rating for the claims. Thus, the Board finds that the Veteran has actual knowledge as to the information and evidence necessary for him to prevail on his claims and is not prejudiced by a decision in this case. As such, a remand for additional notice would serve no useful purpose and would in no way benefit the Veteran. Sabonis v. Brown, 6 Vet. App. 426, 430 (1994) (remands which would only result in unnecessarily imposing additional burdens on the VA with no benefit flowing to the Veteran are to be avoided). The Board also concludes VA's duty to assist has been satisfied. The Veteran's service treatment records and VA medical records are in the file. Records from the Social Security Administration (SSA) also have been associated with the claims file. Private medical records identified by the Veteran have been obtained, to the extent possible. The Board acknowledges that the May 2013 Board remand directed that efforts be made to obtain the treatment records from a private psychologist, C.R.C., PhD. Review of the evidence of record, however, indicates that the above individual is a VA employee and has been providing the Veteran treatment through VA, records of which have been associated with the claims file. The Veteran has at no time referenced outstanding records that he wanted VA to obtain or that he felt were relevant to the claims. For increased rating claims, the duty to assist includes, when appropriate, the duty to conduct a thorough and contemporaneous examination of the Veteran. Green v. Derwinski, 1 Vet. App. 121 (1991). In addition, where the evidence of record does not reflect the current state of the Veteran's disability, a VA examination must be conducted. Schafrath v. Derwinski, 1 Vet. App. 589 (1991); 38 C.F.R. § 3.327(a) (2012). With respect to the MDD claim, the RO provided the Veteran appropriate VA examinations in November 2004, October 2006, January 2009, July 2011, and March 2012. The examination reports are thorough and supported by outpatient treatment records. The examination reports discussed the clinical findings and the Veteran's reported history as necessary to rate the disability under the applicable rating criteria. The examinations also discussed the impact of the disability on the Veteran's daily living. Based on the examinations and the fact there is no rule as to how current an examination must be, the Board concludes the examinations in this case are adequate upon which to base a decision. See Barr v. Nicholson, 21 Vet. App. 303, 312 (2007) (when VA undertakes to provide a VA examination or obtain a VA opinion, it must ensure that the examination or opinion is adequate). As to the Veteran's cervical spine disability, the Veteran was afforded VA examinations in November 2004, December 2006, and August 2011. The examination reports are thorough and supported by outpatient treatment records. The examination reports discussed the clinical findings and the Veteran's reported history as necessary to rate the disability under the applicable rating criteria. The examinations also discussed the impact of the disability on the Veteran's daily living. Based on the examinations and the fact there is no rule as to how current an examination must be, the Board concludes the examinations in this case are adequate upon which to base a decision. Id. Based on the association of VA treatment records; the association of SSA records; the June 2011 and May 2013 VA notice letters to the Veteran; the July 2011, August 2001, and March 2012 VA examinations; and the subsequent readjudication of the claims (including consideration of extraschedular ratings and separate ratings for radiculopathy), the Board finds that there has been substantial compliance with its June 2011 and May 2013 remand directives. See Stegall v. West, 11 Vet. App. 268, 271 (1998) (a remand by the Board confers upon the claimant, as a matter of law, the right to compliance with the remand instructions, and imposes upon the VA a concomitant duty to ensure compliance with the terms of the remand); see also D'Aries v. Peake, 22 Vet. App. 97, 105 (2008); Dyment v. West, 13 Vet. App. 141, 146-47 (1999). As there is no indication that any failure on the part of VA to provide additional notice or assistance reasonably affects the outcome of this case, the Board finds that any such failure is harmless. See Mayfield v. Nicholson, 19 Vet. App. 103 (2005), rev'd on other grounds, Mayfield v. Nicholson, 444 F.3d 1328 (Fed. Cir. 2006). Increased Rating MDD prior to March 12, 2012 Disability ratings are assigned, under a schedule for rating disabilities, based on a comparison of the symptoms found to the criteria in the rating schedule. 38 U.S.C.A. § 1155 (West 2002); 38 C.F.R. Part 4 (2012). When evaluating a mental disorder, the rating agency shall consider the frequency, severity, and duration of psychiatric symptoms, the length of remissions, and the Veteran's capacity for adjustment during periods of remission. The rating agency shall assign an evaluation based upon all the evidence of record that bears on occupational and social impairment, rather than solely upon the examiner's assessment of the level of disability at the moment of the examination. When evaluating the level of disability from a mental disorder, the rating agency will consider the extent of social impairment, but shall not assign an evaluation solely on the basis of social impairment. 38 C.F.R. § 4.126 (2012). If there is a question as to which evaluation to apply to the Veteran's disability, the higher evaluation will be assigned if the disability picture more nearly approximates the criteria for that rating. Otherwise, the lower rating will be assigned. 38 C.F.R. § 4.7 (2012). The degree of impairment resulting from a disability is a factual determination and generally the Board's primary focus in such cases is upon the current severity of the disability. Francisco v. Brown, 7 Vet. App. 55, 57-58 (1994); Solomon v. Brown, 6 Vet. App. 396, 402 (1994). However, staged ratings are appropriate for an increased rating claim when the factual findings show distinct time periods where the service-connected disability exhibits symptoms that would warrant different ratings. Hart v. Mansfield, 21 Vet. App. 505 (2007). As discussed above, currently the Veteran's disability rating is 70 percent for the period on appeal prior to March 12, 2012. The Veteran claims the rating does not accurately depict the severity of his condition at that time. The General Rating Formula for Mental Disorders provides, in pertinent part: Occupational and social impairment, with deficiencies in most areas, such as work, school, family relations, judgment, thinking, or mood, due to such symptoms as: suicidal ideation; obsessional rituals which interfere with routine activities; speech intermittently illogical, obscure, or irrelevant; near-continuous panic or depression affecting the ability to function independently, appropriately and effectively; impaired impulse control (such as unprovoked irritability with periods of violence); spatial disorientation; neglect of personal appearance and hygiene; difficulty in adapting to stressful circumstances (including work or a worklike setting); inability to establish and maintain effective relationships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Total occupational and social impairment, due to such symptoms as: gross impairment in thought processes or communication; persistent delusions or hallucinations; grossly inappropriate behavior; persistent danger of hurting self or others; intermittent inability to perform activities of daily living (including maintenance of minimal personal hygiene); disorientation to time or place; memory loss for names of close relatives, own occupation, or name . . . . . . . . . . . . . . . . . . . . . . . . . 100 38 C.F.R. § 4.130, DC 9434 (2012). Ratings are assigned according to the manifestation of particular symptoms. However, the use of the term "such as" in 38 C.F.R. § 4.130 demonstrates that the symptoms after that phrase are not intended to constitute an exhaustive list, but rather are to serve as examples of the type and degree of the symptoms, or their effects, that would justify a particular rating. Mauerhan v. Principi, 16 Vet. App. 436 (2002). Accordingly, the evidence considered in determining the level of impairment under § 4.130 is not restricted to the symptoms provided in the diagnostic code. Instead, VA must consider all symptoms of a Veteran's condition that affect the level of occupational and social impairment, including, if applicable, those identified in the DSM-IV (American Psychiatric Association: Diagnostic and Statistical Manual of Mental Disorders (4th ed. 1994)). Id. Additionally, a Global Assessment of Functioning (GAF) score is often used by treating examiners to reflect the "psychological, social, and occupational functioning on a hypothetical continuum of mental health-illness." See Richard v. Brown, 9 Vet. App. 266 (1996). A GAF score is highly probative as it relates directly to the Veteran's level of impairment of social and industrial adaptability, as contemplated by the rating criteria for mental disorders. See Massey v. Brown, 7 Vet. App. 204, 207 (1994). In this case, the Board notes that the medical records indicate that some degree of the Veteran's psychiatric impairment is due to a nonservice-connected personality disorder. That said, the records also state that the Veteran's personality disorder is aggravated by the service- connected MDD. In light of the foregoing and as there do not appear to be a clear attribution of symptoms between disabilities, the Board will afford the Veteran the benefit of the doubt and presume that all psychiatric symptoms are attributable to his service-connected MDD. See Mittleider v. West, 11 Vet. App. 181, 182 (1998) (holding that the Board is precluded from differentiating between symptomatology attributed to service-connected disability and nonservice-connected disability in the absence of medical evidence which does so). In the year preceding the Veteran's claim for increased rating, in December 2003 the Veteran reported difficulty involving custody issues with his wife and surgery for a hernia. The Veteran was taking college classes on a full- time basis, but was having trouble completing the course work that forced him to drop some of the classes. On September 28, 2004, the Veteran reported that he had resigned from his job, while recognizing that without the job he might not be able to pay his mortgage and could lose his house. He reported depression and some suicidal ideation due to the stress of the job. After filing his claim for an increased rating, in November 2004 the Veteran was afforded a VA examination. The examiner indicated that the Veteran had a negative affect, occasional fleeting suicidal ideation, a poor relationship with his ex-wife and former supervisors, and a "conflictual" relationship with his son. By contrast, the Veteran reported that he was doing well in two university courses. The Veteran had filed a formal complaint to get his old job back and wanted to return to the old job. He indicated that he had been treated unfairly on the job because his supervisors had been unwilling to accommodate his medical problems and class schedule. The Veteran reported a good relationship with his daughter and a female veteran with whom he was living. The examiner found no significant cognitive impairment or evidence of behavioral or impulse control. The examiner diagnosed MDD and personality disorder with passive aggressive narcissistic elements and assigned a GAF score of 50. In May 2005, the Veteran was hospitalized for homicidal ideation, specifically directed at his ex-wife, although there was not a high likelihood that he would follow through on his threats. The assigned GAF score was 30 at the time of admission. By June 2005, the Veteran's GAF score was 65 and he was noted to have no disorientation, no suicidal ideation, and no homicidal ideation. Later in June 2005, however, other VA treatment professionals assigned a GAF score of 45 and noted that while the Veteran denied current suicidal or homicidal ideation that his anger problems made him a long-term risk for aggressive actions towards himself and others. Several days later, the Veteran's GAF score was 40. On examination, the Veteran denied suicidal or homicidal ideation and was not deemed to be an imminent risk to himself or others. In July 2005, the Veteran reported suicidal ideation, but without intent. The Veteran was judged not to be a risk of danger to others. In October 2005, as part of the Veteran's claim for SSA benefits, a vocational assessment was performed. The conclusion was that the Veteran was capable of performing work requiring a light level of exertion and that did not require him to remember, understand, or carry out detailed instructions. Several jobs the Veteran would be able to perform were table worker, folder laundry, and cafeteria worker. In January 2006, the Veteran had a GAF score of 56. In May 2006, the Veteran was noted to have poor grooming, but denied delusions, hallucinations, or suicidal or homicidal ideation. The Veteran was afforded a VA examination in October 2006. The examiner noted review of the claims file. The Veteran's primary complaints were anger and feeling mistreated by others. The Veteran reported social problems with numerous individuals, but otherwise reported no significant psychological or psychiatric symptoms. The Veteran believed that he would never be able to return to full-time work due to physical problems. The Veteran, however, was taking five college courses in pursuit of an associate's degree, although the examiner indicated that the Veteran could not speak realistically or coherently about how the classes would help him obtain or maintain employment. The Veteran was doing odd jobs in exchange for services such as haircuts. The Veteran denied any male friends, but did have a couple female acquaintances. The Veteran reported an "okay" relationship with his children. The Veteran denied suicidal or homicidal ideation or evidence of cognitive impairment or behavioral or impulse control. The examiner diagnosed dysthemia and personality disorder with passive- aggressive, narcissistic, and sadomasochistic elements and assigned a GAF score of 50. The examiner indicated that the personality disorder was the primary clinical dysfunction in the Veteran's life, which contributed most to his unemployment, but that his physical problems also were contributing factors. The examiner did not believe the Veteran was interested in gainful employment, nor likely would be in the future. A June 2007 VA treatment record noted that the Veteran had poor grooming, but that this was typically how he presented. The Veteran continued to attend college classes. He denied delusions, hallucinations, or suicidal or homicidal ideation, intent or plan. In December 2007, the Veteran's GAF score was 55. The Veteran stated that he had a close relationship with his children and a supportive mother. In January 2009, the Veteran was afforded another VA examination. The examiner noted review of the Veteran's claims file. The examiner indicated that there was little change since the previous VA examination, with considerable negative affect, anger, and underlying frustration with others. At the Veteran's last psychiatric treatment with VA, in June 2008, he continued to complain about problems with the court and his ex-wife over child support payments. The June 2008 treatment provider indicated that the Veteran had made some improvements, particularly with his schoolwork. Currently, the Veteran exhibited little change from four years previously. He continued to demonstrate hostility towards his ex-wife and reported having done poorly with his coursework the previous semester following a motor vehicle accident with subsequent physical problems. The Veteran reported sleep disturbance, disturbing dreams, mood lability, and problems with anger. He had recently helped a friend with some restorative work in her salon and was volunteering with the Boy Scouts. One or two years previously he also had coached his daughter's softball team to the state finals. He currently lived in an apartment with his son and daughter-in-law and had had a "girlfriend" for the previous few months, although their relationship was of longer standing. The Veteran also was a member of a fraternity. On examination, there was no evidence of a thought disorder, delusions, hallucinations, but he did report suicidal and homicidal ideation. His insight was poor and judgment fair. The examiner diagnosed MDD and assigned a GAF score of 65. The Veteran was afforded another VA examination in July 2011. The examiner discussed in depth the prior January 2009 VA examination findings and subsequent treatment. Currently, the Veteran reported a depressed and irritated mood. His stressors included having failed out of college, estrangement from his parents, anger towards his ex-wife, and stress involving his daughter. The Veteran reported a depressed mood, social isolation and avoidance, anergia, disturbing dreams, and concentration and memory problems. The Veteran did enjoy playing games, watching movies, and doing puzzles and art projects. The Veteran stated that he had stopped working in 2005, after turning down a full time position because he was unsure of his ability to show up reliably due to physical problems. On examination, the Veteran's affect was dysphoric and constricted, but he denied hallucinations or delusions and also denied suicidal or homicidal ideation. Cognition was grossly intact, but insight and judgment were poor. The examiner diagnosed depressive disorder not otherwise specified and personality disorder not otherwise specified. The examiner concluded that there was some apparent worsening of the Veteran's overall level of psychosocial function since the January 2009 VA examination, as he had failed out of school and lived in a generally isolated environment. It was impossible, according to the examiner, to distinguish between the symptoms attributable to his depressive disorder and his personality disorder. These problems caused major impairment of social function and currently precluded obtaining or maintaining gainful employment. Finally, on March 12, 2012, the Veteran was afforded a VA examination on which his 100 percent rating from that date was based. After a careful review of the record and for the reasons and bases expressed immediately below, the Board finds that the Veteran's demonstrated psychiatric symptomatology does not warrant an evaluation greater than the currently assigned 70 percent rating under all potentially applicable iterations of DC 9434 prior to March 12, 2012. See 38 C.F.R. § 4.7. In reaching that decision, the Board has considered the requirement of 38 C.F.R. § 4.3 to resolve any reasonable doubt regarding the level of the Veteran's disability in his favor. As discussed in more detail above, the symptoms prior to March 12, 2012 are substantially consistent. For this reason, further staged ratings are not applicable. See Hart, 21 Vet. App. at 505. A rating greater than 70 percent prior to March 12, 2012, is not appropriate for any period of time prior to that date because the Veteran did not have both total social and occupational impairment during that time period. Although the Veteran clearly had a serious disability, he exhibited few of the symptoms noted as applicable for a 100 percent rating. He did not have grossly inappropriate behavior; persistent delusions or hallucinations; gross impairment of thought processes or communication; intermittent inability to perform activities of daily living; disorientation to time or place; or memory loss for names of close relatives, own occupation, or own name. While the Veteran has intermittently expressed suicidal and homicidal ideation, the majority of treatment providers concluded that the Veteran was not a danger to himself or others. While the Board acknowledges the June 2005 VA treatment record suggesting that the Veteran might be a long-term danger to others, the Board finds this conclusion outweighed by the numerous prior and subsequent treatment providers who concluded that the Veteran was not a danger to himself or others. As such, his symptoms appear to more closely approximate those for a 70 percent rating, specifically suicidal or homicidal ideation, but without rising to the level required for a 100 percent rating, specifically a persistent danger of hurting self or others. To the extent that the Veteran has demonstrated some impairment of thought processes or communication, he was able to be redirected and remained able to communicate despite these problems. As noted above, the Board acknowledges that a Veteran need not demonstrate the presence of all, most, or even some, of the symptoms listed as examples in the rating criteria. See Mauerhan, 16 Vet. App. at 442; however, as the Court held in Mauerhan, without the examples noted in the rating criteria, differentiating a 50 percent evaluation from a 70 percent evaluation would be extremely ambiguous. By extension to the present case, without the examples, differentiating the 70 and 100 percent ratings would be equally ambiguous. The Board is to consider all symptoms of a Veteran's condition that affect the level of occupational and social impairment, including, if applicable, those identified in the DSM-IV. If the evidence demonstrates that a veteran suffers symptoms or effects that cause occupational or social impairment equivalent to what would be caused by the symptoms listed in the DC, the appropriate equivalent rating should be assigned. Id. In this case, however, the Board concludes that prior to March 12, 2012, the Veteran's psychiatric symptoms did not cause total occupational and social impairment as contemplated for a 100 percent rating. With respect to the Veteran's occupational impairment, the Board acknowledges that his psychiatric symptoms result in a severe level of impairment and possibly total occupational impairment. In that regard, the Board notes that the Veteran originally left his part-time job because he did not wish to work full time due to his class schedule and concerns that his health problems would adversely affect his reliability. Indeed, for some time thereafter the Veteran expressed a desire to return to work. That said, several medical professionals have indicated prior to March 12, 2012, that the Veteran's psychiatric problems either would preclude gainful employment or would make such employment very difficult. As such, for the purpose solely of this decision the Board will not dispute that the Veteran had total occupational impairment prior to March 12, 2012. That said, the Board concludes that prior to March 12, 2012, the Veteran did not have total social impairment. While he did have significant social isolation, he retained relationships with his children and multiple friends. Moreover, during much of the appellate time period the Veteran took in-person college classes. While the Veteran stopped taking these courses during the appellate time period, the reason he stopped was not due to an inability to interact with professors or fellow students, but due to an inability to timely complete assignments due to concentration and other problems. The records also reflect involvement in multiple organizations and activities, such as Boy Scouts and athletic coaching. In addition, the Veteran reported during his July 2009 Board hearing that he was able to go out in crowds and otherwise interact with other people. While there certainly were difficulties at times with his children and others prior to March 12, 2012, they did not constitute total social impairment. The Board acknowledges the Veteran's period of hospitalization in 2005 for psychiatric symptoms. Initially, the Board notes that this period did not meet the 21 day requirement for a temporary total disability rating under 38 C.F.R. § 4.29 (2012) and that the Veteran did not require convalescence as contemplated under 38 C.F.R. § 4.30 (2012). While the episode clearly involved significant psychiatric problems, the near contemporaneous treatment records from both before and after the hospitalization demonstrates that the severity of these problems represented a temporary flare-up of symptoms, as the Veteran denied current homicidal intent that would represent a danger to others (specifically his ex-wife) both before and after the 2005 hospitalization. Thus, the Veteran prior to March 12, 2012 did not have both total social and occupational impairment sufficient to warrant a total schedular rating. He did have some deficiencies in several areas, but the greater weight of evidence demonstrates that it is to a degree that is contemplated by the 70 percent rating assigned herein. Again, in determining that a rating in excess of 70 percent is not warranted, the Board has considered the Veteran's complaints regardless of whether they are listed in the rating criteria, but for the reasons discussed above concludes that prior to March 12, 2012, the Veteran's level of social and occupational impairment did not warrant a rating in excess of the assigned 70 percent rating. While the Veteran may have had some of the criteria for a 100 percent rating, see Mauerhan, 16 Vet. App. at 442, the Board concludes his overall level of disability did not exceed the criteria for a 70 percent rating prior to March 12, 2012. In summary, for the reasons and bases set forth above, the Board concludes that prior to March 12, 2012, a disability rating greater than 70 percent is not warranted for any time during that appeal period. See Hart, 21 Vet. App. at 505. Cervical Spine prior to August 10, 2011 Disability evaluations are determined by the application of a schedule of ratings based on average impairment in earning capacity. 38 U.S.C.A. § 1155 (West 2002). Requests for increased disability ratings require consideration of the medical evidence of record compared to the criteria in the VA Schedule for Rating Disabilities. If the evidence for and against a claim is in equipoise, the claim will be granted. A claim will be denied only if the preponderance of the evidence is against the claim. See 38 U.S.C.A. § 5107 (West 2002); 38 C.F.R. § 3.102 (2012); Gilbert v. Derwinski, 1 Vet. App. 49, 56 (1990). The degree of impairment resulting from a disability is a factual determination and generally the Board's primary focus in such cases is upon the current severity of the disability. Francisco v. Brown, 7 Vet. App. 55, 57-58 (1994); Solomon v. Brown, 6 Vet. App. 396, 402 (1994). However, staged ratings are appropriate for an increased rating claim when the factual findings show distinct time periods where the service-connected disability exhibits symptoms that would warrant different ratings. Hart v. Mansfield, 21 Vet. App. 505 (2007). If there is a question as to which evaluation to apply to the Veteran's disability, the higher evaluation will be assigned if the disability picture more nearly approximates the criteria for that rating. Otherwise, the lower rating will be assigned. 38 C.F.R. § 4.7 (2012). When evaluating disabilities of the musculoskeletal system, 38 C.F.R. § 4.40 allows for consideration of functional loss due to pain and weakness causing additional disability beyond that reflected on range of motion measurements. See DeLuca v. Brown, 8 Vet. App. 202 (1995). Further, 38 C.F.R. § 4.45 provides that consideration also be given to weakened movement, excess fatigability and incoordination. Prior to August 10, 2011, the Veteran's cervical spine disability is rated as 10 percent disabling under DC 5237, for cervical strain. The Veteran asserts that the current rating does not adequately compensate for the severity of his neck disability and, essentially, argues that his 30 percent rating from August 10, 2011, should be applied to the date of his claim. Effective from September 26, 2003, disabilities of the cervical spine are to be rated under the General Rating Formula for Diseases and Injuries of the Spine. See 38 C.F.R. § 4.71a, DCs 5235-5243. The General Rating Formula for Diseases and Injuries of the Spine provides a 10 percent disability rating for forward flexion of the cervical spine greater than 30 degrees but not greater than 40 degrees; or, combined range of motion of the cervical spine greater than 170 degrees but not greater than 335 degrees; or, muscle spasm, guarding, or localized tenderness not resulting in abnormal gait or abnormal spinal contour; or, vertebral body fracture with loss of 50 percent or more of the height. A 20 percent disability rating is assigned for forward flexion of the cervical spine greater than 15 degrees but not greater than 30 degrees; or, the combined range of motion of the cervical spine not greater than 170 degrees; or, muscle spasm or guarding severe enough to result in an abnormal gait or abnormal spinal contour such as scoliosis, reversed lordosis, or abnormal kyphosis. A 30 percent disability rating is assigned for forward flexion of the cervical spine 15 degrees or less; or, favorable ankylosis of the entire cervical spine. A 40 percent disability rating is assigned for unfavorable ankylosis of the entire cervical spine. A 100 percent disability rating is assigned for unfavorable ankylosis of entire spine. 38 C.F.R. § 4.71a. The Notes following the General Rating Formula for Diseases and Injuries of the Spine provide further guidance in rating diseases or injuries of the spine. Note (1) provides that any associated objective neurologic abnormalities, including, but not limited to, bowel or bladder impairment, should be rated separately under an appropriate DC. Note (2) provides that, for VA compensation purposes, normal forward flexion of the cervical spine is zero to 45 degrees, extension is zero to 45 degrees, left and right lateral flexion are zero to 45 degrees, and left and right lateral rotation are zero to 80 degrees. The combined range of motion refers to the sum of the range of forward flexion, extension, left and right lateral flexion, and left and right rotation. The normal combined range of motion of the cervical spine is 340 degrees. The normal ranges of motion for each component of spinal motion provided in this note are the maximum that can be used for calculation of the combined range of motion. See also Plate V, 38 C.F.R. § 4.71a. Note (3) provides that, in exceptional cases, an examiner may state that because of age, body habitus, neurologic disease, or other factors not the result of disease or injury of the spine, the range of motion of the spine in a particular individual should be considered normal for that individual, even though it does not conform to the normal range of motion stated in Note (2). Provided that the examiner supplies an explanation, the examiner's assessment that the range of motion is normal for that individual will be accepted. Note (4) provides that the rater is to round each range of motion measurement to the nearest five degrees. Note (5) provides that, for VA compensation purposes, unfavorable ankylosis is a condition in which the entire cervical spine, the entire thoracolumbar spine, or the entire spine is fixed in flexion or extension, and the ankylosis results in one or more of the following: difficulty walking because of a limited line of vision; restricted opening of the mouth and chewing; breathing limited to diaphragmatic respiration; gastrointestinal symptoms due to pressure of the costal margin on the abdomen; dyspnea or dysphagia; atlantoaxial or cervical subluxation or dislocation; or neurologic symptoms due to nerve root stretching. Fixation of a spinal segment in neutral position (zero degrees) always represents favorable ankylosis. Note (6) provides that disability of the thoracolumbar and cervical spine segments are to be rated separately, except when there is unfavorable ankylosis of both segments, which will be rated as a single disability. 38 C.F.R. § 4.71a. Spine conditions can also be rated under the criteria for intervertebral disc syndrome, DC 5243. DC 5243 provides a 10 percent disability rating for intervertebral disc syndrome with incapacitating episodes having a total duration of at least one week but less than 2 weeks during the past 12 months; a 20 percent disability rating for intervertebral disc syndrome where incapacitating episodes have a total duration of at least 2 weeks but less than 4 weeks during the past 12 months. A 40 percent rating is warranted where incapacitating episodes have a total duration of at least 4 weeks but less than 6 weeks during the past 12 months. "Incapacitating episodes" is defined in Note (1) as a period of acute signs and symptoms due to intervertebral disc syndrome that requires bed rest prescribed by a physician and treatment by a physician. Note (2) also allows the Veteran to be rated separately for musculoskeletal and neurological manifestations under appropriate DCs if it would result in a higher combined evaluation for the disability. In the year preceding the Veteran's claim for increased rating, an April 2004 CT scan showed no evidence of acute traumatic injury to C5 through C7. June 2004 cervical spine x-rays showed no evidence of acute traumatic injury to the cervical spine. At that time, the Veteran also denied radiculopathy pain. In July 2004, the Veteran reported head trauma five days previously when he was hit on the head by his daughter, which caused increased neck pain. July 2004 cervical spine x-rays showed minimal degenerative changes. Later that month, a treatment record noted that the Veteran's cervical motions were mildly limited in all directions and that there was cervical paraspinal tenderness. In September 2004, the Veteran reported neck pain radiating down both arms and bilateral arm numbness. The Veteran was afforded a VA examination in November 2004. The Veteran reported worsening neck pain over the previous year. Initially, the Veteran denied radiation of pain, but on repeat questioning he detailed intermittent radiating pain down his arms. In addition, the Veteran discussed bilateral carpal tunnel syndrome, for which he was scheduled for surgery and that caused intermittent numbness. The Veteran also described neck stiffness. Sensory examination was normal and he had normal strength other than hand grip strength, which the examiner noted was consistent with his bilateral carpal tunnel syndrome. The Veteran's cervical range of motion was 50 degrees of forward flexion, 55 degrees of extension, 25 degrees of left lateral flexion, 30 degrees of right lateral flexion, and 60 degrees of bilateral lateral rotation. All but bilateral lateral rotation was limited by pain. On repetitive testing, there was some slowing of movement, but the examiner was uncertain as to the cause and there was no objective evidence of limitation due to pain, weakness, or tenderness. An August 2005 MRI showed disc extrusion at C3-C4 superimposed on a disc osteophyte complex. There also was bilateral foraminal and spinal canal narrowing at that level. In October 2005, the Veteran denied neurological symptoms and he had full muscle strength and reflexes in the bilateral upper extremities. In December 2005, the Veteran was seen for his neck pain and denied radicular symptoms. In February 2006, the Veteran reported good response to treatment on his neck. In September 2006, the Veteran's cervical range of motion was 18 degrees of flexion; 12 degrees of extension; right lateral flexion to 10 degrees; left lateral flexion to 13 degrees; right lateral rotation to 25 degrees; and left lateral rotation to 20 degrees. The Veteran also had some limited strength in the neck muscles. Upper extremity reflexes were hypoactive. In October 2006, the Veteran again denied radicular symptoms. In December 2006, the Veteran was afforded a general VA examination. At that time, the Veteran reported suffering from a possible whiplash-type injury as a result of a motor vehicle accident in January or February 2004. He denied any radicular symptoms. The Veteran reported constant neck pain, but denied weakness, stiffness, or flare-ups of pain. On examination, cervical range of motion was to 45 degrees of forward flexion, extension, and bilateral lateral flexion and to 80 degrees of bilateral lateral rotation. There was no objective evidence of painful motion and range of motion was not further limited on repetition by pain, fatigue, weakness, or lack of endurance. The impression was cervical degenerative joint disease and herniated discs, without radicular components. In April 2007 and May 2007, the Veteran had no radicular symptoms. In November 2007, the Veteran reported some numbness when lifting his arms above shoulder level. On examination, there was normal range of motion, normal strength, and normal sensation of the upper extremities. The treatment provider indicated that if the numbness persisted, the Veteran would be referred for a neurosurgery consultation. The Veteran was afforded a VA examination in December 2008 for a separate low back disability. On examination of the upper extremities, the Veteran had normal strength, sensation, and reflexes. In May 2011, the Veteran complained of numbness in his hands, which the treatment provider attributed to his history of bilateral carpal tunnel syndrome. The Veteran was afforded another VA examination on August 10, 2011, on which his current 30 percent rating from that date is based. After a careful review of the record and for the reasons and bases expressed immediately below, the Board finds that the Veteran's demonstrated cervical spine symptomatology does not warrant an evaluation greater than the currently assigned 10 percent rating prior to August 10, 2011 under all potentially applicable iterations of DC 5237. See 38 C.F.R. § 4.7. In reaching that decision, the Board has considered the requirement of 38 C.F.R. § 4.3 to resolve any reasonable doubt regarding the level of the Veteran's disability in his favor. As discussed in more detail above, the symptoms prior to August 10, 2011, are substantially consistent. For this reason, further staged ratings are not applicable. See Hart, 21 Vet. App. at 505. As to assigning a rating greater than 10 percent prior to August 10, 2011, under the General Rating Formula for Diseases and Injuries of the Spine, the Board acknowledges the September 2006 VA treatment record with recorded ranges of motion that standing alone would warrant a 30 percent rating. In context, however, the Board concludes that these ranges of motion were the result of an acute occurrence, as several weeks later the Veteran was afforded a VA examination and had full range of motion with no objective evidence of pain. In addition, several months prior to the September 2006 treatment record the Veteran reported that therapy and medication were having good results on his neck pain. As such, the Board concludes that the September 2006 range of motion findings are an aberration and are not reflective of or supported by the other objective medical evidence of record prior to August 10, 2011. The other evidence of record does not include range of motion findings of forward flexion not greater than 30 degrees or combined range of motion of the cervical spine of no greater than 170 degrees such as would warrant a finding greater than 10 percent prior to August 10, 2011. As to granting an increased rating based on incapacitating episodes, there is no evidence of record that the Veteran had a period of prescribed bed rest of at least two weeks in any 12 month period during the appellate time period prior to August 10, 2011. As such, an increased rating greater than 10 percent is not warranted under DCs 5237 or 5243. Separate disability ratings may be assigned for distinct disabilities resulting from the same injury so long as the symptomatology for one condition was not "duplicative of or overlapping with the symptomatology" of the other condition. See Esteban v. Brown, 6 Vet. App. 259, 262 (1994). Arthritis of the spine may be rated under DC 5003, for degenerative, hypertrophic, or osteo-arthritis. See 38 C.F.R. § 4.71a, DC 5003 (2012). DC 5003 is used where there is evidence of arthritis and some limitation of motion, but not enough limitation of motion to be compensable under the appropriate DC. As discussed above, the Veteran's disability rating under DC 5237 has been based on limitation of motion and a separate rating under DC 5003 would be for the same symptomatology. As separate ratings may not be assigned for the same symptomatology, a separate 10 percent rating under DC 5003 for the Veteran's limitation of motion is not warranted in this case. Separate ratings for neurological manifestations may be warranted under 38 C.F.R. § 4.124a (2012) if supported by objective medical evidence. In this regard, the Board notes that disability ratings for diseases of the peripheral nerves under DCs 8510, 8511, 8512, and the other diseases of the peripheral nerves are based on relative loss of function of the involved extremity with attention to the site and character of the injury, the relative impairment of motor function, trophic changes, or sensory disturbances. See 38 C.F.R. § 4.120 (2012). For example, DC 8510 provides ratings for paralysis of the upper radicular group of nerves (fifth and sixth cervicals). DC 8510 provides that mild incomplete paralysis is rated 20 percent disabling on the major side and 20 percent on the minor side; moderate incomplete paralysis is rated 40 percent disabling on the major side and 30 percent on the minor side; and severe incomplete paralysis is rated 50 percent disabling on the major side and 40 percent on the minor side. Complete paralysis of the upper radicular group, with all shoulder and elbow movements lost or severely affected, hand and wrist movements not affected, is rated 70 percent disabling on the major side and 60 percent on the minor side. 38 C.F.R. § 4.124a, DC 8510 (2012). DC 8610 provides a rating for neuritis of the upper radicular group. DC 8710 provides a rating for neuralgia of the upper radicular group. The term "incomplete paralysis" with this and other peripheral nerve injuries indicates a degree of lost or impaired function substantially less than the type pictured for complete paralysis given with each nerve, whether due to varied level of the nerve lesion or to partial regeneration. When the involvement is wholly sensory, the rating should be for the mild, or at most, the moderate degree. The ratings for the peripheral nerves are for unilateral involvement; when there is bilateral involvement, the VA adjudicator is to combine the ratings for the peripheral nerves, with application of the bilateral factor. 38 C.F.R. § 4.124a. The Board observes that the words "mild," "moderate" and "severe" as used in the various diagnostic codes are not defined in the VA Schedule for Rating Disabilities. Rather than applying a mechanical formula, the Board must evaluate all of the evidence, to the end that its decisions are "equitable and just." 38 C.F.R. § 4.6 (2012). Although the use of similar terminology by medical professionals should be considered, is not dispositive of an issue. Instead, all evidence must be evaluated in arriving at a decision regarding a request for an increased disability rating. 38 U.S.C.A. § 7104 (West 2002); 38 C.F.R. §§ 4.2, 4.6 (2012). In this case, the Board notes conflicting evidence of neurological manifestations prior to August 10, 2011. Specifically, the Veteran reported numbness in the bilateral arms on multiple occasions, while denying radicular occasions on numerous occasions both prior and subsequent to his reports of numbness in the arms. (The Board also notes the Veteran's numbness in the bilateral hands and wrists, but these problems have been specifically attributed to bilateral carpal tunnel syndrome and there is no medical evidence or competent lay evidence linking such symptoms to the Veteran's service-connected cervical spine disability.) As discussed, in September 2004 and November 2007, for example, reported arm or shoulder numbness and/or radiating pain from the neck down the arms. By contrast, for example in June 2004, October 2005, December 2005, October 2006, December 2006, April 2007, and May 2007 the Veteran denied radicular symptoms. Moreover, during the December 2008 VA examination for his low back, the Veteran had normal strength, sensation, and reflexes in the upper extremities. The Board also finds it significant that testing was normal in November 2007 at the time of the Veteran's reports of radicular symptomatology. In the absence of medical evidence supporting a finding of right and/or left upper extremity radiculopathy prior to August 10, 2011 and given the Veteran's conflicting statements regarding any such symptoms, the Board concludes that the preponderance of the evidence is against granting a separate or higher rating under the DCs of the peripheral nerves under 38 C.F.R. § 4.124a. The Veteran's functional loss was considered, as the medical evidence shows that prior to August 10, 2011 the Veteran reported ongoing chronic neck pain. 38 C.F.R. §§ 4.40, 4.45. While the Board acknowledges that the November 2004 VA examiner found some evidence of pain during range of motion testing, but did not specifically note the point in the range of motion at which pain began, the December 2006 VA examiner specifically noted that the Veteran did not have objective evidence of painful motion at any point during the range of motion. Thus, the current 10 percent rating in place for the cervical spine prior to August 10, 2011, is a reflection of some pain and decreased motion that would not be compensable based on the Veteran's range of motion testing alone. However, both examiners found no evidence of further functional loss due to pain and other factors. While the November 2004 VA examiner indicated that it was not possible to distinguish whether less controlled movements on repetition were due to weakness or some other cause, but the Board concludes that the preponderance of the evidence supports a 10 percent rating for the cervical spine disability prior to August 10, 2011, in light of the treatment records (other than the outlier in September 2006) indicating mild limitation of motion and some paraspinal tenderness and discomfort. Consequently, the Board finds that an increased compensable rating based on functional loss is not warranted. As shown above, and as required by Schafrath, 1 Vet. App. at 594, the Board has considered all potentially applicable provisions of 38 C.F.R. Parts 3 and 4, whether or not they have been raised by the Veteran. In summary, for the reasons and bases set forth above, the Board concludes that prior to August 10, 2011, a disability rating greater than 10 percent is not warranted for any time during that appeal period. See Hart, 21 Vet. App. at 505. Extraschedular Considerations The Board also has considered whether the Veteran is entitled to a greater level of compensation on an extraschedular basis. Ordinarily, the VA Schedule will apply unless there are exceptional or unusual factors which would render application of the schedule impractical. See Fisher v. Principi, 4 Vet. App. 57, 60 (1993). According to the regulation, an extraschedular disability rating is warranted based upon a finding that the case presents such an exceptional or unusual disability picture with such related factors as marked interference with employment or frequent periods of hospitalization that would render impractical the application of the regular schedular standards. See 38 C.F.R. § 3.321(b)(1) (2012). An exceptional case is said to include such factors as marked interference with employment or frequent periods of hospitalization as to render impracticable the application of the regular schedular standards. See Fanning v. Brown, 4 Vet. App. 225, 229 (1993). Under Thun v. Peake, 22 Vet App 111 (2008), there is a three-step inquiry for determining whether a veteran is entitled to an extraschedular rating. First, the Board must determine whether the evidence presents such an exceptional disability picture that the available schedular evaluations for that service-connected disability are inadequate. Second, if the schedular evaluation does not contemplate the Veteran's level of disability and symptomatology and is found inadequate, the Board must determine whether the Veteran's disability picture exhibits other related factors such as those provided by the regulation as "governing norms." Third, if the rating schedule is inadequate to evaluate a veteran's disability picture and that picture has attendant thereto related factors such as marked interference with employment or frequent periods of hospitalization, then the case must be referred to the Under Secretary for Benefits or the Director of the Compensation and Pension Service to determine whether, to accord justice, the Veteran's disability picture requires the assignment of an extraschedular rating. With respect to the first prong of Thun, the evidence in this case does not show such an exceptional disability picture that the available schedular evaluations for the service-connected cervical spine and MDD are inadequate. A comparison between the level of severity and symptomatology of the Veteran's cervical spine and MDD disabilities with the established criteria shows that the rating criteria reasonably describe the Veteran's disability level and symptomatology. With respect to the Veteran's psychiatric disability, the evidence in this case does not show such an exceptional disability picture that the available schedular evaluations for the service-connected MDD is inadequate. Specifically, the Veteran reports multiple psychiatric symptoms, including difficulty sleeping, intrusive thoughts, constricted affect, feelings of anger, depression, irritability, concentration and memory problems, and some impairment of relationships with others, as well as intermittent reports of suicidal and homicidal ideation. The current 70 percent rating prior to March 12, 2012, contemplates these and other psychiatric symptoms. Thus, the Veteran's current schedular rating under DC 9434 is adequate to fully compensate him for his disability on appeal. With respect to the Veteran's cervical spine disability, the evidence in this case does not show such an exceptional disability picture that the available schedular evaluations for the service-connected cervical spine disability is inadequate. Specifically, prior to August 10, 20111, the Veteran's cervical spine disability was manifested by symptoms such as pain, slight limitation of motion, and arthritis. The current 10 percent rating prior to August 10, 2011, contemplates these and other symptoms. Thus, the Veteran's current schedular rating under DC 5237 is adequate to fully compensate him for his disability on appeal. In short, the rating criteria reasonably describe the Veteran's disability level and symptomatology. The Board, therefore, has determined that referral of this case for extraschedular consideration pursuant to 38 C.F.R. 3.321(b)(1) is not warranted. ORDER Entitlement to a disability rating of 100 percent for MDD prior to March 12, 2012, is denied. Entitlement to a disability rating of 30 percent for cervical disc disease prior to August 10, 2011, is denied. ____________________________________________ MICHAEL A. PAPPAS Veterans Law Judge, Board of Veterans' Appeals Department of Veterans Affairs