Citation Nr: 1329275 Decision Date: 09/12/13 Archive Date: 09/20/13 DOCKET NO. 06-03 098 ) DATE ) ) On appeal from the Department of Veterans Affairs (VA) Regional Office (RO) in Philadelphia, Pennsylvania THE ISSUES 1. Entitlement to service connection for a left foot disability. 2. Entitlement to compensation under 38 U.S.C.A. § 1151 for additional disability due to a surgical procedure on the left foot at the Philadelphia VA Medical Center (VAMC) in May 1998. REPRESENTATION Appellant represented by: Disabled American Veterans ATTORNEY FOR THE BOARD K. Osegueda, Associate Counsel INTRODUCTION The Veteran served on active duty from May 1976 to January 1984 with periods of Reserve service between March 1987 and May 1990. This matter initially came before the Board of Veterans' Appeals (Board) on appeal from a March 2005 rating decision by the RO that declined to reopen the claim of service connection for a left foot disability. In a November 2008 decision, the Board reopened and denied the claim. Thereafter, the Veteran appealed the Board's decision to the United States Court of Appeals for Veterans Claims (Court). In March 2011, the Court granted the parties' Joint Motion for Remand (Joint Motion) and vacated the Board's November 2008 decision to the extent that the claim for service connection was denied only. The decision to reopen the claim, which is favorable to the Veteran, remains in effect. A copy of the motion and the Court's Order are incorporated into the claims file. The Joint Motion was based, in part, on a determination that the Board failed to address a possible claim for compensation for a left foot disability under the provisions of 38 U.S.C.A. § 1151. In an August 2011 remand, the Board noted that it reviewed the JMR, the Veteran's original claim, and a December 2008 statement submitted in connection with the appeal that referenced the May 1998 surgery, and determined that it was plausible that, when reading the statements very sympathetically, the Veteran could have been attempting to obtain compensation due to the 1998 foot surgery. Therefore, the Board remanded the claims for further development. After completing the requested development, the Appeals Management Center (AMC) continued to deny the claim (as reflected in a January 2013 supplemental statement of the case (SSOC)) and returned the case to the Board for appellate review. The Board notes that the Veteran requested two separate 90- day extensions of time in order to obtain and submit additional evidence and/or argument in support of his appeal. He was granted both of his requested extensions of time; however, he did not submit any additional evidence and/or argument in support of his appeal. Rather, in August 2013, his representative submitted statements indicating that due to his financial status and lack of insurance, he was unable to provide the necessary evidence, to specifically include a medical opinion from a private podiatrist. In addition to the paper claims file, there are Virtual VA and Veterans Benefits Management System (VBMS) paperless files associated with the Veteran's case. A review of the documents in the Virtual VA paperless claims file reveals VA treatment records that are relevant to the issues on appeal. The RO considered those additional treatment records and readjudicated the claims in the January 2013 SSOC. The issue of entitlement to service connection for a left foot disorder is addressed in the REMAND portion of the decision below and is REMANDED to the RO via the Appeals Management Center (AMC), in Washington, DC. FINDING OF FACT The Veteran has not been shown to have any additional left foot disability as a result of carelessness, negligence, lack of proper skill, error in judgment, or similar instance of fault on the part of the VA health care providers who provided care throughout the course of the left foot surgery and his postoperative healing, nor does the evidence show that any additional disability was due to an event that was not reasonably foreseeable. CONCLUSION OF LAW The criteria for compensation under 38 U.S.C.A. § 1151 for a left foot disorder have not been met. 38 U.S.C.A. § 1151 (West 2002 Supp. 2012); 38 C.F.R. §§ 3.102, 3.159, 3.361, 17.32 (2012). REASONS AND BASES FOR FINDINGS AND CONCLUSION As provided for by the Veterans Claims Assistance Act of 2000 (VCAA), the United States Department of Veterans Affairs (VA) has a duty to notify and assist claimants in substantiating a claim for VA benefits. 38 U.S.C.A. §§ 5100, 5102, 5103, 5103A, 5107, 5126; 38 C.F.R. §§ 3.102, 3.156(a), 3.159, and 3.326(a). Upon receipt of a substantially complete application for benefits, VA must notify the claimant of what information or evidence is needed in order to substantiate the claim and it must assist the claimant by making reasonable efforts to get the evidence needed. 38 U.S.C.A. §§ 5103(a), 5103A; 38 C.F.R. § 3.159(b); see Quartuccio v. Principi, 16 Vet. App. 183, 187 (2002). The notice required must be provided to the claimant before the initial unfavorable decision on a claim for VA benefits, and it must (1) inform the claimant about the information and evidence not of record that is necessary to substantiate the claim; (2) inform the claimant about the information and evidence that VA will seek to provide; and, (3) inform the claimant about the information and evidence the claimant is expected to provide. 38 U.S.C.A. §§ 5103(a); 38 C.F.R. § 3.159(b)(1); Pelegrini v. Principi, 18 Vet. App. 112, 120 (2004). In Dingess v. Nicholson, 19 Vet. App. 473 (2006), the United States Court of Appeals for Veterans Claims (Court) held that, upon receipt of an application for a service connection claim, 38 U.S.C. § 5103(a) and 38 C.F.R. § 3.159(b) require VA to review the information and the evidence presented with the claim and to provide the claimant with notice of what information and evidence not previously provided, if any, will assist in substantiating, or is necessary to substantiate, each of the five elements of the claim, including notice of what is required to establish service connection and that a disability rating and an effective date for the award of benefits will be assigned if service connection is awarded. In this case, the RO and Appeals Management Center (AMC) provided the Veteran with notification letters in December 2004, March 2006, April 2006, and September 2011. The Board notes that the March 2006, April 2006, and September 2011 letters were not provided prior to the March 2005 rating decision. Such errors can be effectively "cured" by providing any necessary notice and then readjudicating the claim in a statement of the case (SOC) or SSOC. Mayfield v. Nicholson, 499 F.3d 1317 (Fed. Cir. 2007)(Mayfield IV); Prickett v. Nicholson, 20 Vet. App. 370 (2006). In this case, the AMC, on behalf of the RO, readjudicated the claims in a January 2013 SSOC. Accordingly, the Board concludes that there is no prejudicial error in the timing of the March 2006, April 2006, and September 2011 letters. See Shinseki v. Sanders, 129 S. Ct. 1696 (2009) (reversing prior case law imposing a presumption of prejudice on any notice deficiency). Moreover, the content of the December 2004 and September 2011 letters satisfied the notice requirements. In this regard, the December 2004 letter informed the Veteran of the information and evidence needed to substantiate his claim for service connection and notified him of the division of responsibilities in obtaining such evidence. The September 2011 letter, in accordance with the August 2011 remand, notified the Veteran of the evidence and information needed to support his claim for compensation under 38 U.S.C.A. § 1151, to include notice of the "evidence needed to substantiate the claim, what evidence and information he is responsible for obtaining, and the evidence that is considered VA's responsibility to obtain." Additionally, the March 2006, April 2006, and September 2011 letters also explained how a disability rating is determined for a service-connected disorder and the basis for determining an effective date upon the grant of any benefit sought, in compliance with Dingess, 19 Vet. App. at 490-491. VA also has a duty to assist the Veteran in the development of the claim. This duty includes assisting the Veteran in the procurement of service treatment records and pertinent treatment records, and providing an examination when necessary. 38 U.S.C.A. § 5103A; 38 C.F.R. § 3.159. In this case, the RO obtained available service treatment records from the Veteran's Army Reserves service, VA outpatient treatment records, private treatment records, prison treatment records, and an independent medical opinion from a VA podiatry surgeon. The Veteran also submitted private medical records and lay statements in support of his claim. The Board notes that the Veteran's active duty service treatment records have not been obtained, and a formal finding has been made as to their unavailability. Specifically, in September 1998, the RO requested all of the Veteran's service treatment records from the National Personnel Records Center (NPRC). In a subsequent response, the NPRC indicated that all available requested records had been forwarded. A review of the record shows that the service treatment records forwarded from NPRC pertained to the Veteran's Reserve service following his active duty service. The RO submitted follow-up requests in August 1998 and March 1999; however, NPRC responded that all available service treatment records were previously forwarded to the RO in November 1998. In May 1999 correspondence, the Veteran was notified that that efforts to obtain his active duty service treatment records had failed. Additionally, in February 2009, the Veteran submitted correspondence he received from NPRC after he submitted a request for his service treatment records. In its response, NPRC indicated that there was no other information located in the Veteran's record. In cases where the claimant's service records are unavailable through no fault of the claimant, there is a heightened obligation to assist the claimant in the development of his case. O'Hare v. Derwinski, 1 Vet. App. 365 (1991). The heightened duty to assist the claimant in developing facts pertinent to his claim in a case where service records are presumed destroyed includes the obligation to search for alternative medical records and alternative sources of evidence to substantiate the claim. Dixon v. Derwinski, 3 Vet. App. 261 (1992); Moore v. Derwinski, 1 Vet. App. 401 (1991). The RO has done everything reasonably possible to locate the service treatment records and otherwise associate alternate source documents with the claims files upon learning the service treatment records were unavailable. As such, the RO has satisfied the heightened duties of Dixon, 3 Vet. App. at 261. Additionally, in accordance with the Board's August 2011 remand directives, the AMC sought to obtain VA treatment records associated with the Veteran's 1998 left foot surgery. Specifically, in September 2011, the AMC requested VA outpatient treatments records "referable to [the Veteran's] left foot disability, to include complete records of the 1998 left foot surgery at the Philadelphia VAMC and any and all associated consent forms." Subsequent requests were made in December 2011 and February 2012. In March 2012 and May 2012, the Philadelphia VAMC responded that there were no records responsive to the AMC's request. In May 2012, the AMC issued a formal finding of unavailability for the Philadelphia VAMC records pertaining to the 1998 left foot surgery. The AMC reported that all efforts to obtain the needed information had been exhausted and further attempts to obtain the records would be futile. As the records have previously been requested and were not obtained, a remand solely to request these records would only result in further delay of adjudication of the claim and would not benefit the Veteran. Soyini v. Derwinski, 1 Vet. App. 540, 546 (1991) (strict adherence to requirements in the law does not dictate an unquestioning, blind adherence in the face of overwhelming evidence in support of the result in a particular case; such adherence would result in unnecessarily imposing additional burdens on VA with no benefit flowing to the claimant). The duty to assist also includes providing a medical examination or obtaining a medical opinion when such is necessary to make a decision on the claim, as defined by law. McLendon v. Nicholson, 20 Vet. App. 79 (2006). In August 2011, the Board remanded the Veteran's 38 U.S.C.A. § 1151 claim to the RO to obtain a VA medical opinion to determine whether it was at least as likely as not that the Veteran had additional left foot disability as a consequence of 1) carelessness, negligence, lack of proper skill, error in judgment, or a similar instance of fault on the part of VA providers; or, 2) an event not reasonably foreseeable. In accordance with the remand directives, a VA medical opinion was obtained in January 2013. The examiner provided the requested opinions in her report. Additionally, there has been no allegation that the opinion was inadequate. VA has further assisted the Veteran and his representative throughout the course of this appeal by providing them with a Statement of the Case (SOC) and a Supplemental Statement of the Case (SSOC), which informed them of the laws and regulations relevant to the Veteran's claim. Additionally, in the August 2011 remand, the Board noted that the parties to the Joint Motion found that it was potentially prejudicial for the Board to reopen the claim of service connection for a left foot disability and to deny it on the merits without providing the Veteran an opportunity to submit additional evidence or notice of the need for additional evidence. Therefore, the issue was remanded to provide the Veteran that opportunity. As noted above, the Veteran was provided two separate 90-day extensions of time to submit additional evidence and/or argument in support of his claim; however, he has not submitted any such evidence or argument. He has not made the RO or the Board aware of any additional evidence that needs to be obtained in order to fairly decide the particular claims on appeal. He has been given ample opportunity to present evidence and argument in support of his claim. For these reasons, the Board concludes that VA has fulfilled the duty to assist the Veteran in this case. Hence, there is no error or issue that precludes the Board from addressing the merits of this appeal. Laws and Regulations In a December 2008 statement, the Veteran asserted that his left foot condition was worsened by the corrective surgery performed at the Philadelphia VAMC in May 1998. He contended that because the surgical procedure was not completed by "fusing" his second through fifth toes, he must go through constant changes in the way he walks, stands, or sits depending on the position of his feet, and his quality of life has been negatively impacted. Additionally, in a June 2011 statement, the Veteran stated, "I am...explicitly stating that the VA physicians who conducted the surgery improperly placed the [second] and [third] digits and this constitutes a deviation from the standard care. I was never informed that improper placement was a risk." Section 1151 compensation is awarded for qualifying additional disability in the same manner as if such additional disability were service-connected. The purpose of the statute is to award benefits to those Veterans who were disabled as a result of VA treatment or vocational rehabilitation. 38 U.S.C.A. § 1151(a) (West 2002 and Supp. 2012). Prior to the October 1, 1997 amendments, the provisions of 38 U.S.C.A. § 1151 simply required a causal connection between the VA treatment in question and additional disability, as there was no issue as to fault or negligence on the part of VA. 38 U.S.C.A. § 1151 (West 1991). This "no fault" interpretation of the statute and regulations prior to October 1, 1997, was implemented by the United States Supreme Court in Brown v. Gardner, 513 U.S. 115 (1994), aff'd 5 F.3d 1456 (Fed. Cir. 1993), aff'd Gardner v. Derwinski, 1 Vet App. 584 (1991). However, effective October 1, 1997, the United States Congress amended § 1151. The amendment rescinded the "no fault" requirement. See Pub. L. No. 104-204, § 422(a), 110 Stat. 2926 (September 26, 1996), codified at 38 U.S.C.A. § 1151 (West 2002). Effective September 2, 2004, the regulation implementing the provisions of 38 U.S.C.A. § 1151 also changed. Such claims previously were adjudicated under 38 C.F.R. § 3.358. However, VA subsequently promulgated a new regulation, 38 C.F.R. § 3.361, to implement the provisions of the revised statute. This regulation is applicable to claims for compensation benefit pursuant to 38 U.S.C.A. § 1151 filed on or after October 1, 1997. See 69 Fed. Reg. 46,426 (Aug. 3, 2004). The Veteran's petition to reopen his claim of service connection for a left foot disability was received in December 2008. The earliest indication that the Veteran sought compensation pursuant to 38 U.S.C.A. § 1151 was received in December 2008. Prior to his December 2008 statement, he asserted that he injured his left foot as a result of constant physical training while wearing Army issued combat boots. In his December 2008 statement, the Veteran reported that his left foot problems continued through the years until he "finally decided to have the corrective surgery needed and suggested by the VA hospital." He asserted, "[A]s a result of that surgery for corrective action, [my condition] has worsened... further[] because the surgery procedure was not completed by 'fusing' my toes." As such, the most recent amended version of § 1151, requiring a showing of VA negligence or fault, is applicable. See 38 C.F.R. § 3.361(a) (provides that the amended regulation applies to claims received by VA on or after October 1, 1997); VAOPGCPREC 40-97 (stating that all § 1151 claims which were filed after October 1, 1997, must be adjudicated under the statutory provisions currently in effect, which essentially require a showing of negligence or fault on the part of VA). In the January 2013 SSOC, the RO correctly applied the provisions of the amended 38 U.S.C.A. § 1151 and also listed the provisions 38 C.F.R. § 3.361. For purposes of establishing entitlement to section 1151 benefits, a disability or death is a qualifying additional disability or qualifying death if the disability or death: (1) was not the result of the Veteran's willful misconduct; and (2) the disability or death was caused by hospital care, medical or surgical treatment, or examination furnished the Veteran under any law administered by the Secretary, either by a Department employee or in a Department facility as defined in section 1701(3)(A) of this title, and the proximate cause of the disability or death was- (A) carelessness, negligence, lack of proper skill, error in judgment, or similar instance of fault on the part of the Department in furnishing the hospital care, medical or surgical treatment, or examination; or (B) an event not reasonably foreseeable. 38 U.S.C.A. § 1151(a); 38 C.F.R. § 3.361(a)-(d). As to the causation element, additional disability must be caused by hospital care, medical or surgical treatment, or examination furnished the veteran by VA. 38 C.F.R. § 3.361(c). Merely showing that a veteran received care, treatment, or examination and that the veteran has an additional disability does not establish cause. 38 C.F.R. § 3.361(c)(1). In order for additional disability to be compensable under 38 U.S.C.A. § 1151, the additional disability must have been actually caused by, and not merely coincidental to, hospital care, medical or surgical treatment, or medical examination furnished by a VA employee or in a VA facility. 38 C.F.R. § 3.361(c)(1); Loving v. Nicholson, 19 Vet. App. 96, 99-100 (2005); Sweitzer v. Brown, 5 Vet. App. 503, 505 (1993). That is, the additional disability must have been the result of injury that was part of the natural sequence of cause and effect flowing directly from the actual provision of "hospital care, medical or surgical treatment, or examination" furnished by VA and that such additional disability was directly caused by that VA activity. Loving, 19 Vet. App. at 101. The Court has also recently held that for claims under 38 U.S.C. 1151(a) received by VA on or after October 1, 1997, the mere fact that a claimant is harmed by an event that occurs coincidentally with VA hospital care, medical or surgical treatment, or an examination is not sufficient to establish causation. Mangham v. Shinseki, 23 Vet. App. 284, 287 (2009). The Court noted that a plain reading of the statute precluded the conclusion that domiciliary care is a component of hospital care. That is, domiciliary care should not be considered as contemplated by section 1151. The Court further found that "it is clear that the operative issue is not whether the appellant was housed in a VA care facility or whether domiciliary care qualifies under § 1151 as 'medical treatment,' but whether VA's direct actions caused his harm." Id. at 289. Factual Background and Analysis The Veteran contends that he sustained an additional left foot disability as the result of a May 1998 left foot bunionectomy and arthroplasties of the second through fifth toes performed at the Philadelphia VAMC. Post-service VA radiographic reports pertaining to the left foot, prior to the May 1998 surgery, were associated with the record. February 1996 VA x-rays of the left foot showed no definite osteomyelitis or other significant bony abnormalities. There was moderate soft tissue swelling noted around the first metatarsal phalangeal joint from bunion formation. July 1997 VA x-rays of the left foot showed no evidence of a fracture or radiographic evidence of gout. There were hallux valgus and hammertoe deformities of the left foot. There were no other significant abnormalities. The interpreter stated that he saw no evidence of fracture or gouty arthropathy. April 1998 VA x-rays of the left foot showed moderate bony formation of the first metatarsophalangeal joint with some associated sclerorsis and osteophyte formation in the margin of the joint. There were no essential interval changes since 1994. There was some hammertoe deformity of the second and third toes. There was no other definite abnormality noted in the bones and joints. VA treatment notes dated from May 1998 to September 1998 reference a left foot bunionectomy and arthroplasty of his toes. As noted above, the May 1998 surgical reports and consent forms are unavailable; however, post-operative VA treatment notes have been associated with the record. May 1998 VA x-rays of the left foot, status post bunionectomy, showed postoperative changes. The interpreting physician noted that a bunionectomy had been performed with an osteotomy through the first metatarsal which was traversed by a right-angle pin. Osteotomies involving all of the proximal interphalangeal joints were also demonstrated. A May 1998 VA treatment note indicated that one week status post bunionectomy and hammertoe surgery, the Veteran's left foot showed forefoot edema. The incision site over toes one to three was bleeding. All sutures were intact and there was no drainage or odor. The toes were red and warm. The surgical pin was intact and there was no drainage or signs of infection. A May 1998 two week post-operative VA treatment note documented that he had an Austin osteotomy for hallux valgus correction and hammertoe arthroplasty for digits two through five. The notes also showed that a Kirschner wire or pin was implanted in his foot. An examination revealed the left foot was warm in the distal region. There was edema in the mid-foot distal region. Incisions over the dorsal first metatarsal and digits two through five were healing slowly. There was no drainage. The pin and cap remained in place. All digits were aligned and tender to palpation. Eight sutures were removed from the distal toes and hallux. The incisions were cleaned and redressed with new dressings. A May 1998 three week post-operative VA treatment note indicated that the incisions of hallux at the proximal portion was open with mild sanguineous drainage and no cellutis, odor, or sign of infection. The digital incisions had intact sutures. The Veteran was able to move his hallux slightly and he had pain with passive range of motion. The remaining sutures were removed, cleaned, medicated, and redressed. A May 1998 four week post-operative VA treatment note showed the Veteran's left foot remained edemous, especially at the site of the pin, which was buried under the skin. The examiner noted that x-rays showed good alignment and the osteotomy was filling in with some lucency at the base of the phalanx. The Veteran's dressings were changed. In a June 1998 VA treatment note, the Veteran expressed concern about the sutures remaining in his left foot. The examiner noted one suture remained in the incision site. The incision was cleansed and the remaining stitch was removed. June 1998 VA x-rays of the left foot showed the intramedullary pin was removed from the first metatarsal and there was marked soft tissue swelling around the metatarsal region. The interpreting physician noted that there was "persistent, marked sort-tissue swelling around the metatarsal region, probably from surgery or infection to be excluded clinically." A June 1998 VA treatment note indicated that the Veteran had edema in the left forefoot, midfoot, and ankle regions. The examiner noted that x-rays showed the beginning of hallux valgus. In a July 1998 three month post-operative VA treatment note, the examiner noted the left foot wound edges were coapted. There was edema and calor at the left first metatarsophalangeal joint. Additionally, the Veteran complained of feeling "pins and needles" in his left first metatarsalphalangeal joint. The diagnosis was hallux varus of the left foot and a bunion splint was dispensed for the left foot. July 1998 VA x-rays of the left foot showed a hallux valgus correction with osteotmies through the proximal interphalangeal joints of the second, third, fourth, and fifth digits. The interpreting physician noted soft tissue swelling about the operative site around the fifth metatarsal and indicated that a soft tissue infection cannot be excluded. In an August 1998 VA treatment note, an emergency room examiner noted that the Veteran presented with pain in the region of his left foot operative site. He indicated that he was jogging and heard a "crack." He reported increasing pain and swelling in the first three toes of his left foot. The examiner referred the Veteran for a podiatry evaluation and indicated that the Veteran had fractured his toes in his left foot. August 1998 VA x-rays showed surgical changes involving the first metatarsal with osteotomy and partial union. There was a moderate irregularity of the cortex with associated soft tissue swelling "probably representative of involvement of osteomyelitis." There was also resection of the second, third, fourth, and fifth proximal interphalangeal joints in good alignment. There were no other definite abnormalities noted in the bones and joints except moderate to marked soft tissue swelling of the tarsometatarsal region. Another August 1998 VA emergency room note documented a history of a bunionectomy, and an x-ray showed "post surgical resection of distal mid phalanx #2-5 and significant softy tissue swelling." The diagnosis was a soft tissue injury. The Veteran was instructed to follow-up with the orthopedic clinic in one week. A review of the record shows no evidence indicating that the Veteran followed up with the orthopedic clinic. During VA treatment in September 1998, the Veteran reported that he aggravated his left foot symptoms of pain and swelling while doing assigned work from the Impact Services Homebase Program. He indicated that the work involved standing in water. In an October 1998 VA treatment note, the Veteran complained of sharp pain and swelling in his left foot since his May 1998 bunion and hammertoes surgery. He reported that the pain and swelling increased with weight bearing. He noted decreased mobility of his toes and an inability to stand for any length of time. He stated that he could ambulate two to four blocks without an assistive device, but he had pain and required rest. He stated that he was able to slowly ascend and descend stairs with difficulty. An examination of the left foot revealed healed surgical incisions of the metatarsal joints of digits one through four, swelling of the toes, no redness, marked sensitivity to touch, and an inability to flex or extend the toes. The physician's impression was to rule out reflex sympathetic dystrophy. October 1998 x-rays of the left foot showed changes of bunionectomy at the first metatarsophalangeal joint, a degree of sclerosis about the first metatarsal head, and multiple osteotomies involving the second, third, fourth, and fifth proximal interphalangeal joints. In a November 1998 VA orthopedic consultation report, the Veteran complained of swelling and severe pain in his left foot following a May 1998 surgery for a bunion and hammertoes. On examination, his skin temperature was warm from his tibia to his toes, bilaterally. Monofilament sensation was diminished in his left foot. There was edema of the digits on the left foot. X-rays showed evidence that bone was removed from the base of the proximal phalanx of digits two through five on the left foot. There was a cortical disruption of the first metatarsal head on the left foot. There was also soft tissue swelling of the digits on the left foot. The diagnoses were tyloma, metatarsalgia, and xerosis cutis. A November 1998 VA x-ray of the left foot revealed the following: There is deformity of the distal portion of the first metatarsal compatible with evidence of a previous bunionectomy possibly in conjunction with a healed osteotomy. There is deformity of the subarticular portion of the first metatarsal head with small cystic-like areas of decalcification, findings which appear to be of longstanding duration attributed to previous surgery and/or trauma. Narrowing of the first [metatarsophalangeal] joint space is noted. There is a minor hypertrophic change demonstrated at the base of the proximal phalanx of the great toe. Elsewhere, there is evidence of partial ostectomies of the bony structures comprising the proximal interphalangeal joints of the second through fifth digits. Soft tissues of the proximal portion of the second digit are relatively full in outline. There are no other remarkable findings. In a November 1998 VA podiatry note, the Veteran reported that his left great toe was "not really any better yet." He was participating in physical therapy and taking over-the- counter pain killers, but it continued to swell. On examination, the first metatarsophalangeal joint on the left side was moderately painful to palpation and was very painful to dorsal or plantar movement. The examining physician noted that a review of recent x-rays showed that the base of the proximal phalanx was wider than the head, and there was significant narrowing of the joint space. He also noted that there were several small, punched-out lesions in the head of the first metatarsal. The diagnosis was degenerative joint disease of the first metatarsophalangeal joint. He noted that the punched-out lesions may be consistent with gout, but the Veteran denied any history of such. In a January 1999 VA podiatry note, the Veteran indicated that he continued to have pain since his May 1998 surgery. He reported that the pain increased with activity and he was no longer able to play sports. An examination revealed hallux and digits two and three of the left foot had well- healed scars from surgery and the areas were painful to palpation. There was no erythema or increased temperature. The diagnosis was probable reflex sympathetic dystrophy. A February 2002 private x-ray of the left foot, taken while the Veteran was imprisoned, showed "degenerative changes of the [metatarsophalangeal] joint space of the left great toe as well as extensive arthritic changes of the [proximal interphalangeal] joint space of the [second] through [fifth] toes" and degenerative changes at the base of the metatarsals. There was no evidence of acute osteomyelitis or acute fracture. In a September 2003 VA emergency room note, the Veteran complained of left foot pain and swelling. The examiner noted that he had a history of bunion and second and third toe surgery approximately five years ago. The diagnosis was left toes and foot pain due to arthritis. September 2003 VA x-rays of the left foot showed moderate sclerosis and osteophyte formation and narrowing of the joint space of the first metatarsal phalangeal joint from degenerative changes and previous surgery. There was a resection of the second through fifth proximal interphalangeal joints with adequate regeneration. There were no other bony abnormalities or joint changes. In an October 2003 VA podiatry treatment note, the Veteran complained of swelling and pain in his left foot and second and third toes. He indicated that in the past three months, he had pain and occasional swelling and deformity in his second and third toes on the left foot. The examining podiatry resident noted that a September 2003 VA emergency room x-ray showed "improper positioning" of the second and third toes. He noted that the toes looked "laterally dislocated" in the interphalangeal joints. An arthrodesis was scheduled in November 2003. In an October 2003 VA addendum note, a podiatrist noted that she was physically present for the podiatry resident's evaluation of the Veteran. She noted that his note was an accurate assessment of the encounter. She noted that she reviewed the x-rays with the resident which showed degenerative joint disease of the first metatarsal phalangeal joint with slight hallux varus, and that digits two through five showed evidence of prior bone resection with uneven levels of regrowth at the phalangeal heads. A review of the record shows no evidence indicating that the Veteran underwent an arthrodesis in November 2003. During VA treatment in January 2004, the Veteran indicated that as a result of his 1998 surgery to remove a bunion and several toes in his left foot, he had constant pain that varied with the weather and stress. He related that his pain typically averaged approximately seven to eight on a one to ten intensity scale with the highest number for the most intense pain. He stated that, at times, his pain intensified to a ten in severity. January 2004 VA emergency room notes documented the Veteran's complaints of pain and swelling in the second and third toes of his left foot for five years. The examining physician noted a second and third toe deformity in the left foot. He noted that the Veteran needed a primary care provider and a referral to podiatry. In a January 2004 homeless outreach note, the Veteran inquired about the availability of a bed in the domiciliary program. In an addendum note, dated three days later, the author of the previous note indicated that the Veteran's domiciliary program might not be equipped to handle the Veteran's recuperation from a recommended podiatry surgery in February 2004. He indicated that the Veteran stated he was willing to forego the surgery to enter the domiciliary program. A review of the record shows no evidence indicating that the Veteran underwent podiatry surgery in February 2004. Rather, in a February 2004 VA podiatry consultation, the examining physician noted that the Veteran was scheduled for surgery at the Philadelphia VAMC, but he was admitted into the domiciliary program for substance abuse treatment at the Coatesville VAMC; therefore, he did not undergo podiatry surgery in February 2004. March 2004 VA left foot x-rays revealed status post bunionectomy with surgical excision of the medial first metatarsal head with narrowing at the first metatarsal phalangeal joint space and spur formation compatible with moderate degenerative changes. There were arthroplasties of the second and fifth digits, subluxation of the middle phalanx at the proximal interphalangeal joint of the second digit, and a deformity of the third toe. In June 2004 and July 2004 prison treatment notes, the Veteran complained of left foot pain. He reported a history of bunionecotmy and arthoplasty surgery in 1996. He indicated that he had chronic pain and episodes of inflammation. The diagnoses were degenerative joint disease and arthritis. September 2004 VA x-ray findings of the left foot revealed, "Status post bunionectomy, first metatarsal head with degenerative changes, first metatarsal phalangeal joint. Arthroplasties of the second and fifth digits. Deformity of the third toe." In an October 2004 prison treatment note, the Veteran reported that he had "no bones" in his left toes for eight years (or since 1996). The examiner noted that he had a history of hammertoes. The Veteran reported that he had left foot pain "all the time." In a November 2004 prison treatment note, the Veteran requested a podiatry consultation. He stated that he had "no bones" in his left foot and decreased range of motion in his toes. The examiner noted he had a history of a left foot deformity. January 2006 VA x-rays of the left foot showed moderate osteophyte formation with some irregularity of the joint surfaces and narrowing of the joint space representative of degenerative changes. There was resection of the second, third, and fifth proximal interphalangeal joints with some degenerative changes. There were also some degenerative changes involving the base of the first proximal phalanx and metatarsal joint. There were no definite bony abnormalities. In an April 2006 prison treatment note, the Veteran complained of bilateral foot pain. The diagnoses were bilateral plantar calluses and arthritis or bilateral foot pain from a surgical repair of the left foot. In an April 2007 prison treatment note, the Veteran complained of left foot pain. He requested soft shoes due to a history of a bunionectomy in 1998. An examination of the left foot showed surgical scars from the first through third toes and mild swelling. The diagnosis was left foot pain and he was provided a soft shoe pass. A May 2007 private x-ray of the left foot, taken while the Veteran was imprisoned, demonstrated "distinct degenerative change[s] involving the first [metatarsophalangeal] joint"; "over-hanging edges with spur formation about the joint space which is narrowed and demonstrates diffuse bony sclerosis that likely represents an element of healing of an old fracture"; "flexion deformities of all toes with chronic appearing subluxation and degenerative change about the second and third [proximal interphalangeal] joints"; and "some deformity of the distal fibular shaft likely related to an old injury that is healed." The interpreter noted that there was no evidence of an acute fracture; however, the Veteran's history "suggests multiple[] injuries which now are demonstrated by evidence of healing and degenerative change." In an April 2008 prison orthopedic treatment note, the Veteran reported a history of hammertoes and bunions, status post bunionectomy. He denied any current complaints. An examination of the left foot was normal. The physician noted that the Veteran's osteochondropathy had resolved. In November 2008, December 2008, and January 2009 prison treatment notes, the Veteran complained of left foot pain for over five years. Specifically, he noted pain in the left first and third toes, a weeping or leaking knot or cyst at the first joint on his big toe, tender spots between the third and fourth toes, and pain over the metatarsophalangeal joint. A February 2009 private x-ray of the left foot, taken while the Veteran was imprisoned, showed a moderate bunion deformity with marked osteoarthritis of the first metatarsophalangeal joint, mild hammer toe deformities, and mild subluxation of the second and third toes at the proximal interphalangeal joints. A March 2011 private x-ray of the left foot showed severe degenerative joint disease at the first metatarsophalangeal joint and chronic dislocations or subluxations at the proximal interphalangeal joints of the second and third toes. In a June 2011 statement, the Veteran contended, "I am...explicitly stating that the VA physicians who conducted the surgery improperly placed the [second] and [third] digits and this constitutes a deviation from the standard care. I was never informed that improper placement was a risk." In a statement received by VA in August 2011, the Veteran's brother reported that he had "witnessed the steady decline in [the Veteran's] condition...over the years since the Philadelphia VAMC performed surgery on [his] left foot." He indicated that he saw changes in the Veteran's quality of life; specifically, the Veteran had to walk with the assistance of a cane, he required medications to alleviate the pain from his left foot, he lost jobs due to the "improperly positioned toes" of his left foot, and he had difficulty purchasing footwear. He noted that the Veteran was a mechanic and the trade required him to wear safety shoes, but his left foot condition prevented him from wearing safety shoes. He also indicated that the Veteran's left foot would swell and become "distorted looking." He stated that the Veteran's toe nails would turn black and become painful to the point where the Veteran was unable to walk until the nails fell off. He also reported, "When I saw [the Veteran] in service[,] I knew something was wrong with his walk, but from what I've been witnessing over the years[,] I know for sure ever since the Philadelphia VAMC surgery[,] [the Veteran] hasn't improved[.] [I]t's been a steady decline in his condition." In a statement received by VA in May 2012, the Veteran reported that his second and third digits were improperly placed during the May 1998 surgical procedure. In a January 2013 VA medical opinion, the authoring physician noted that the Veteran underwent an Austin bunionectomy of the left great toe with arthroplasties of the second through fifth proximal interphalangeal joints of the left foot in May 1998. Based on her review of the claims file, she provided the following opinion: It is AS LEAST AS LIKELY AS NOT (emphasis provided) that the VA hospital and professional staff of physicians and health care workers provided skilled, consciences (sic) and appropriate care throughout the Veteran's course of foot surgery and his postoperative healing process. My comprehensive review of the clinical chart, CAPRI and radiographs, found it less likely than not that there was any evidence to support additional left foot disability as a consequence of 1) carelessness, negligence, lack of proper skill, error in judgment or a similar instance of fault on the part of the VA providers; or 2) an event not reasonably foreseeable. In my opinion, the VA and all medical health care providers performed with the utmost professionalism, care and skill necessary for the treatment of this complicated reconstructive surgery. The VA physician noted that her comprehensive review of the postoperative clinical record, to include seven weeks of consecutive podiatric care, indicated that the postoperative course was "uncomplicated and without incidents." She indicated that early stages of healing, wound care, and radiographs progressed normally, and the postoperative notes did not indicate any problems with the surgical procedure or immediate recovery care. She noted that there was residual swelling and edema of the left foot six weeks after the surgery, but "these clinical observations were consistent with the complexity of the procedures." She indicated that swelling and edema resolved slower than bone healing. She also noted that incision healing and bone healing appeared normal, and she stated that surgical care was taken to preserve the neurovascular integrity of the toes, skin, and foot. The Board notes that the determinative issue in this case is whether the Veteran had additional disability due to the May 1998 surgical procedure on the left foot at the Philadelphia VAMC. 38 C.F.R. § 3.361(c). As noted above, in order for a claim pursuant to 38 U.S.C.A. § 1151 to be granted, it must be determined that an additional disability occurred as a result of carelessness, negligence, lack of proper skill, error in judgment, or similar instance of fault on VA. Pursuant to 38 C.F.R. § 3.361, this can be shown by establishing that VA treatment proximately caused additional disability, and that (1) VA failed to exercise the degree of care that would be expected of a reasonable health care provider; or (2) VA furnished the hospital care, medical or surgical treatment, or examination without the Veteran's informed consent. On the underlying question of whether the Veteran has any additional disability as a consequence of the May 1998 left foot surgery, the January 2013 VA examiner In a January 2013 VA medical opinion, the authoring physician opined that it was as least as likely as not that the VA hospital and professional staff of physicians and health care workers provided skilled and appropriate care throughout the Veteran's course of foot surgery and his postoperative healing process. Further, she opined that the VA and all medical health care providers "performed with the utmost professionalism, care and skill necessary for the treatment of this complicated reconstructive surgery." She noted that her comprehensive review of the clinical chart, electronic VA treatment records, and VA radiographs, found it less likely than not that there was any evidence to support additional left foot disability as a consequence of 1) carelessness, negligence, lack of proper skill, error in judgment or a similar instance of fault on the part of the VA providers; or 2) an event not reasonably foreseeable. Although the Veteran is competent to describe symptoms, such as pain, he contends that he incurred additional disability because the surgical procedure was not completed by "fusing" his second through fifth toes (see December 2008 statement) and/or the VA physicians who conducted the surgery improperly placed the second and third digits (see June 2011 statement). He asserted that the improper placement constituted a "deviation from the standard of care." Id. Additionally, he stated that he was never informed that improper placement was a risk. Id. The Board notes that the Veteran's brother has also provided statements attesting to his observation of the Veteran's left foot difficulty following his May 1998 left foot surgery at the Philadelphia VAMC. See August 2011 statement. Under certain circumstances, a lay person is competent to offer an opinion on a simple medical condition, a contemporaneous medical diagnosis, or symptoms that later support a diagnosis by a medical professional. Davidson v. Shinseki, 581 F.3d 1313, 1316 (Fed. Cir. 2009) (citing Jandreau v. Nicholson, 492 F.3d 1372 (Fed. Cir. 2007) (noting, in a footnote, that sometimes a lay person will be competent to identify the condition where the condition is simple, for example a broken leg, and sometimes not, for example, a form of cancer)). Competency is a question of fact, which is to be addressed by the Board. Jandreau at 1377. Competent lay evidence means any evidence not requiring that the proponent have specialized education, training, or experience. Lay evidence is competent if it is provided by a person who has knowledge of facts or circumstances and conveys matters that can be observed and described by a lay person. 38 C.F.R. § 3.159; Layno v. Brown, 6 Vet. App. 465, 469 (1994) (A witness must have personal knowledge in order to be competent to testify to a matter; personal knowledge is that which comes to the witness through the use of the senses.). Whether the Veteran has a current disability due to fault on the part of VA cannot be determined by the Veteran's own personal knowledge, that is, perceived through the use of his senses. 38 C.F.R. § 3.159; Layno at 469 (a witness must have personal knowledge in order to be competent to testify to a matter; personal knowledge is that which comes to the witness through the use of the senses). Likewise, the Veteran's brother cannot determine whether the Veteran has a current disability due to fault on the part of VA through his personal observations. It is not argued or shown that the Veteran is qualified through specialized, education, training, or experience in health care to offer an opinion on whether he has additional disabilities due to the May 1998 foot surgery, or on the standard of care of a reasonable health care provider, which are factors in determining entitlement to disability compensation under 38 U.S.C.A. § 1151. Indeed, the issues on appeal involve complex medical matters. For these reasons, the Board rejects the Veteran's lay opinion as competent evidence to substantiate the claim on the question of current additional disabilities due to the May 1998 foot surgery. As the Board does not find the Veteran to be competent on these matters, the determination of whether his statements are credible is not reached. The VA physician who provided the January 2013 medical opinion, concluded that there is no evidence of carelessness, negligence, lack of proper skill, error in judgment, or similar instance of fault on the part of the attending VA personnel. She noted that her comprehensive review of the postoperative clinical record, to include seven weeks of consecutive podiatric care, indicated that the postoperative course was "uncomplicated and without incidents." As the VA physician is qualified through education, training, and experience to offer an opinion on the standard of care provided by VA during the Veteran's left foot surgery in May 1998 and postoperative care, the Board finds her opinion pertaining to this matter, which is uncontroverted by the other evidence of record, to be more probative than the Veteran's opinion. As discussed at length above, the weight of the evidence shows that the Veteran currently has no such additional disabilities. The Board acknowledges the Veteran's assertions that he was not informed of the risks of improper placement of the digits in the arthroplasty of digits two through five of his left foot. As noted above, the May 1998 operative reports and consent forms are unavailable. However, postoperative VA treatment records suggest that the digits were properly placed. Specifically, August 1998 VA x-rays showed that the second, third, fourth, and fifth proximal interphalangeal joints were in "good alignment." The Board notes that in an October 2003 VA podiatry treatment note, a podiatry resident noted that a September 2003 VA emergency room x-ray showed "improper positioning" of the second and third toes, and he noted that the toes looked "laterally dislocated" in the interphalangeal joints. However, in an October 2003 VA addendum note, a VA podiatrist noted that she reviewed the September 2003 x-ray with the resident. She noted that the x-ray showed that digits two through five showed evidence of prior bone resection with uneven levels of regrowth at the phalangeal heads. Additionally, the Board's review of the September 2003 VA x-ray report showed there was a resection of the second through fifth proximal interphalangeal joints with adequate regeneration. The Board finds the Veteran's assertion that the VA physicians who performed the arthroplasty procedure improperly aligned digits two through five in his left foot to be without merit. In fact, in a May 1998 four week post- operative VA treatment note, the examiner noted that x-rays showed "good alignment" and the osteotomy was filling in with some lucency at the base of the phalanx. Additionally, the VA physician who provided the January 2013 medical opinion indicated that early stages of healing, wound care, and radiographs progressed normally, and the postoperative notes did not indicate any problems with the surgical procedure or immediate recovery care. She noted that there was residual swelling and edema of the left foot six weeks after the surgery, but "these clinical observations were consistent with the complexity of the procedures." She indicated that swelling and edema resolved slower than bone healing. She also noted that incision healing and bone healing appeared normal, and she stated that surgical care was taken to preserve the neurovascular integrity of the toes, skin, and foot. The Board is sympathetic to the Veteran's health problems. However, the most probative medical evidence of record is against a finding that any additional left foot disability was a result of carelessness, negligence, lack of proper skill, error in judgment, or similar instance of fault on the part of the VA health care providers who provided left foot surgery in May 1998 or postoperative care, nor does the evidence show that there is any additional disability due to an event that was not reasonably foreseeable. Thus, the Board finds that the preponderance of the evidence is against the claim, and the doctrine of reasonable doubt is not for application. See 38 U.S.C.A. § 5107(b); 38 C.F.R. § 3.102. ORDER Entitlement to compensation under the provisions of 38 U.S.C.A. § 1151 for additional disability due to a surgical procedure on the left foot at the Philadelphia VAMC in May 1998 is denied. REMAND In this case, the Veteran contends that his current left foot disorder is a result of an injury to his left foot during active duty service. Specifically, in a December 2008 statement, he indicated that he injured his foot during physical training while wearing Army issued combat boots over the span of his active duty service. In the same statement, he also claimed that he may have had a preexisting condition which was aggravated and permanently worsened during his active duty service. Since 1996, VA treatment records and prison treatment records show that the Veteran has sought treatment with complaints of left foot pain. In an April 2005 statement, the Veteran reported that he presented to sick call many times during active duty for treatment of hammertoes and a bunion on his left foot. Specifically, he contended that he had foot problems during service between May 1976 and January 1984. In his August 1998 claim, he indicated that he was treated for a left foot injury in approximately 1977 or 1978 in Panama, and from 1981 to 1984 in Germany. However, as discussed above, the Veteran's active duty service treatment records are unavailable. Accordingly, there is no contemporaneous evidence demonstrating that the Veteran injured and received treatment for his left foot while in service. Significantly, however, the Veteran is competent to report that he experienced left foot pain while in service. The Veteran is also competent to describe his current symptoms, including the continuity of his left foot pain since service. See Layno v. Brown, 6 Vet. App. 465, 470 (1994) (holding that the Veteran is competent to report symptoms because this requires only personal knowledge, not medical expertise, as it comes to him through his senses). VA has a heightened duty to assist the Veteran where service records are unavailable. See O'Hare v. Derwinski, 1 Vet. App. 365, 367 (1991). As part of the duty to assist a Veteran in developing the facts and evidence concerning a service connection claim, VA must provide an examination for a medical nexus opinion when there is: (1) competent evidence of a current disability or persistent or recurrent symptoms of a disability; (2) evidence establishing that an event, injury, or disease occurred in service or establishing certain diseases manifested during an applicable presumptive period for which he qualifies; and (3) an indication that the disability or persistent or recurrent symptoms of a disability may be associated with his service or a service-connected disability; but (4) insufficient competent medical evidence on file for VA to make a decision on the claim. McLendon v. Nicholson, 20 Vet. App. 79 (2006); see also 38 U.S.C.A. § 5103A (d)(2); 38 C.F.R. § 3.159(c)(4). The Veteran has a current diagnosis of degenerative joint disease and is competent to report experiencing left foot pain in service and since separation. However, it is unclear whether the current diagnosis is related to the Veteran's military service; or whether he had a preexisting left foot disorder, and if so, whether there was an increase in the preexisting disability during service. If the evidence reflects such an increase, the examiner should indicate whether any increase was due to the natural progression of the disorder or whether it represented a chronic worsening of the underlying pathology. Therefore, the Board must obtain a medical opinion before adjudicating this claim. See McLendon v. Nicholson, 20 Vet. App. 79 (2006); 38 U.S.C.A. § 5103A (d)(2); 38 C.F.R. § 3.159(c)(4). Accordingly, the case is REMANDED for the following action: 1. The RO/AMC should obtain copies of all relevant VA treatment records dated from January 2006 to the present. Such records must either be printed and associated with the Veteran's paper claims file or uploaded into the Veteran's electronic files contained in the Virtual VA or VBMS systems. 2. After the foregoing development has been completed, the RO/AMC should schedule the Veteran for a VA examination to determine the nature and etiology of any left foot disorder that may be present. The entire claims file (i.e., both the paper claims file and any medical records contained in Virtual VA and VBMS) should be made available to and be reviewed by the examiner in conjunction with the examination, and the examiner should confirm that such records were available for review. If the examiner does not have access to Virtual VA and/or VBMS, any relevant treatment records contained in Virtual VA and/or VBMS must be printed and associated with the paper claims file so they can be available to the examiner for review. It should be noted that the Veteran's service treatment records for his period of active duty service from May 1976 to January 1984 are unavailable. The examiner should identify all current left foot disorders and render a diagnosis. The examiner should state whether the Veteran had a left foot disorder that clearly and unmistakably preexisted service. If the examiner determines that a left foot disorder preexisted service, he or she should state whether there was an increase in the disability during service. If the evidence reflects such an increase, the examiner should indicate whether any increase was due to the natural progression of the disorder or whether it represented a chronic worsening of the underlying pathology. For any current diagnosis of left foot disorder that was not preexisting, the examiner should opine as to whether it is at least as likely as not that the disorder manifested in service or within one year thereafter or is otherwise related to his military service, to include his reported symptomatology therein. (The term "at least as likely as not" does not mean within the realm of medical possibility, but rather that the medical evidence both for and against a conclusion is so evenly divided that it is as medically sound to find in favor of a certain conclusion as it is to find against it). The examiner is advised that the Veteran is competent to report in-service foot injuries, his symptoms, and history, and such reports, including those of a continuity of symptomatology since service, must be specifically acknowledged and considered in formulating the requested opinion. If the examiner rejects the Veteran's reports of in- service injury and continuity of symptomology, he or she must provide a reason for doing so. A clear rationale for all opinions must be provided and a discussion of the facts and medical principles involved would be of considerable assistance to the Board. 3. After the above development has been completed, the RO should review the claims file to ensure that the aforementioned development and remand instructions have been fully and properly executed. Any noncompliance found should be rectified with the appropriate development. 4. Thereafter, the RO/AMC should readjudicate the Veteran's claim of entitlement to service connection for a left foot disorder. If the benefit sought on appeal remains denied, the Veteran and his representative should be furnished a SSOC and afforded the opportunity to review the claims file and submit written arguments on the Veteran's behalf, to include, as appropriate, a VA Form 646, or the equivalent, before the record is returned to the Board for further appellate review, if appropriate. The Veteran has the right to submit additional evidence and argument on the matter the Board has remanded. Kutscherousky v. West, 12 Vet. App. 369 (1999). This claim must be afforded expeditious treatment. The law requires that all claims that are remanded by the Board of Veterans' Appeals or by the United States Court of Appeals for Veterans Claims for additional development or other appropriate action must be handled in an expeditious manner. See 38 U.S.C.A. §§ 5109B, 7112 (West Supp. 2012). ______________________________________________ CHERYL L. MASON Veterans Law Judge, Board of Veterans' Appeals Department of Veterans Affairs