Citation Nr: 1329432 Decision Date: 09/13/13 Archive Date: 09/20/13 DOCKET NO. 09-17 472 ) DATE ) ) On appeal from the Department of Veterans Affairs Regional Office in North Little Rock, Arkansas THE ISSUE Entitlement to compensation benefits under the provisions of 38 U.S.C.A. § 1151 (West 2002) for shingles, active dental caries, photophobia, a heart disability, periodontitis, lumbosacral degenerative disc disease, peripheral neuropathy of the upper and lower extremities, kidney stones, a disability manifested by fatigability and a psychiatric disability, based on treatment for Hodgkin's disease at a Department of Veterans Affairs (VA) Medical Center beginning in January 2004. REPRESENTATION Appellant represented by: Disabled American Veterans WITNESS AT HEARING ON APPEAL The Veteran ATTORNEY FOR THE BOARD J.M. Seay, Counsel INTRODUCTION The Veteran served on active duty from January 1988 to March 1992. These matters come to the Board of Veterans' Appeals (Board) on appeal from a November 2008 rating decision of the Department of Veterans Affairs (VA) Regional Office (RO) in North Little Rock, Arkansas, which denied the Veteran's claim for compensation benefits pursuant to 38 U.S.C.A. § 1151 for the disabilities listed on the title page. This case was previously before the Board in August 2010 and April 2012. The case has been returned to the Board for review. The appeal is REMANDED to the RO via the Appeals Management Center (AMC), in Washington, DC. VA will notify the appellant if further action is required. REMAND In February 2010, the Veteran testified at a travel board hearing before a Veterans Law Judge (VLJ) who is no longer employed at the Board. In March 2012, the Veteran was notified that the VLJ who had conducted the February 2010 hearing was no longer employed at the Board, and he was offered the opportunity to testify at another hearing before a VLJ of the Board. In a statement signed in April 2012, the Veteran requested a video conference hearing. In April 2012, the Board remanded the Veteran's case to schedule a video conference hearing. In May 2012, a VA letter was sent to the Veteran's most recent address of record. The letter notified the Veteran that his video conference hearing was scheduled for July 10, 2012 at the RO in North Little Rock, Arkansas. The Veterans Appeals Contact and Locator System (VACOLS) shows that the Veteran was listed as a "no show" for the July 2012 hearing. If a Veteran is not present for a hearing and has failed to show good cause, the hearing request will be considered withdrawn. 38 C.F.R. § 20.704(d). However, in a letter received by the Board in September 2012, the Veteran stated that he had been recently told that he had missed his video conference hearing. He stated that he had called the Board's office monthly trying to get a hearing arranged or to see if a new judge had been assigned to his case. He stated that he had never received notification of the scheduled hearing. The Veteran asserted that he had called the Board in September 2012, and was told that a judge was still not assigned to his case. He requested that another hearing be scheduled as he had never been late for, or missed, an appointment, especially one that he had been waiting on for so long. Although the VA hearing notification letter was sent to the Veteran's most recent address of record, the Veteran has indicated the he had been diligent and sincere in his efforts to verify when his hearing was scheduled and stated that he had been unaware of the scheduled July 2012 video conference hearing until months later. In resolving any doubt in favor of the Veteran, the Board finds that good cause has been shown to schedule a new video conference hearing. 38 U.S.C.A. § 5107(b). Therefore, the Veteran should be scheduled for a new video conference hearing. Accordingly, the case is REMANDED for the following action: Schedule the Veteran for a video conference hearing before a Veterans Law Judge to be held at the RO. Notify the Veteran of the date, time and location of this hearing. The appellant has the right to submit additional evidence and argument on the matter or matters the Board has remanded. Kutscherousky v. West, 12 Vet. App. 369 (1999). This claim must be afforded expeditious treatment. The law requires that all claims that are remanded by the Board of Veterans' Appeals or by the United States Court of Appeals for Veterans Claims for additional development or other appropriate action must be handled in an expeditious manner. See 38 U.S.C.A. §§ 5109B, 7112 (West Supp. 2012). _________________________________________________ U.R. POWELL Veterans Law Judge, Board of Veterans' Appeals Under 38 U.S.C.A. § 7252 (West 2002), only a decision of the Board of Veterans' Appeals is appealable to the United States Court of Appeals for Veterans Claims. This remand is in the nature of a preliminary order and does not constitute a decision of the Board on the merits of your appeal. 38 C.F.R. § 20.1100(b) (2012).