Citation Nr: 21000097 Decision Date: 01/04/21 Archive Date: 01/04/21 DOCKET NO. 15-15 009 DATE: January 4, 2021 REMANDED A rating in excess of 50 percent for posttraumatic stress disorder (PTSD) is remanded. REASONS FOR REMAND The Veteran served on active duty from January 1966 to January 1968. In October 2019, the Veteran testified at a Video Conference Board hearing before a Veterans Law Judge (VLJ). A transcript of this hearing is of record. The matter was remanded for additional development in December 2019. The Veteran was notified in 2020, that the VLJ who conducted the October 2019 hearing was no longer available to participate in the adjudication of the Veteran’s claim. The Veteran was also informed of his right to a new hearing. This letter indicated that if there was no response to this letter within 30 days, the Board would presume that he did not desire another hearing. The Veteran did not respond to such letter within 30 days. Therefore, it is presumed that he does not want another Board hearing. An additional remand of the Veteran’s claim is required in order to ensure that the Veteran’s claim is decided upon a complete evidentiary record. The Board previously remanded the Veteran’s claim, in part, to obtain outstanding psychiatric treatment records. In a February 2020 letter, a clinician from the Greenville Vet Center (Vet Center) stated that the Veteran had received mental health care from the Vet Center since October 2001, and he continued to receive mental health care from that facility. While the Agency of Original Jurisdiction (AOJ) obtained treatment records from VA Medical Centers pursuant to the Board’s December 2019 remand, treatment records from the Vet Center have neither been requested nor associated with the record. On remand, the AOJ should undertake all reasonable efforts to obtain the Veteran’s Vet Center treatment records. This matter is REMANDED for the following action: Obtain all outstanding psychiatric treatment records from the Greenville Vet Center. If the AOJ is unable to obtain such records, it should document all efforts that it undertook to obtain records from the Greenville Vet Center and inform the Veteran and his representative of the same. MICHAEL A. HERMAN Veterans Law Judge Board of Veterans’ Appeals Attorney for the Board J.A. Flynn, Counsel The Board’s decision in this case is binding only with respect to the instant matter decided. This decision is not precedential and does not establish VA policies or interpretations of general applicability. 38 C.F.R. § 20.1303.