Citation Nr: 21001840 Decision Date: 01/12/21 Archive Date: 01/12/21 DOCKET NO. 18-27 296 DATE: January 12, 2021 REMANDED Entitlement to medical expense reimbursement is remanded in order for the Agency of Original Jurisdiction (AOJ) to reconstruct the record and upload all documentation related to the appeal to the electronic claims file. REASONS FOR REMAND 1. Entitlement to medical expense reimbursement is remanded in order for the AOJ to reconstruct the record and upload all documentation related to the appeal to the electronic claims file. In the instant matter, the file for the claim of entitlement to medical expense reimbursement cannot be located, and documentation pertinent to the appeal is not in the electronic record. Therefore, it must be remanded in order for the AOJ to reconstruct the record and upload all documentation related to the appeal to the electronic claims file. If such records are unable to be located, the AOJ should make a formal finding of unavailability. The matters are REMANDED for the following action: 1. Reconstruct the record and upload all documentation related to the claim for medical expense reimbursement to the electronic claims file. 2. If such records are unable to be associated with the record, make a formal finding of unavailability. Thomas H. O'Shay Veterans Law Judge Board of Veterans’ Appeals Attorney for the Board N. Peden The Board’s decision in this case is binding only with respect to the instant matter decided. This decision is not precedential and does not establish VA policies or interpretations of general applicability. 38 C.F.R. § 20.1303.