Citation Nr: 21070511 Decision Date: 11/24/21 Archive Date: 11/24/21 DOCKET NO. 16-56 700 DATE: November 24, 2021 REMANDED Entitlement to an increased rating in excess of 50 percent for posttraumatic stress disorder (PTSD) is remanded. REASONS FOR REMAND The Veteran had active service from June 2001 to March 2007. He served in Iraq and Afghanistan and was awarded the Combat Action Badge. Entitlement to an increased rating in excess of 50 percent for PTSD is remanded. In its June 2021 Remand instructions, the Board of Veterans' Appeals (Board) directed that the Agency of Original Jurisdiction should "associate with the claim file all outstanding records from the El Paso Vet Center for treatment dating back to at least 2010." The requested action was not conducted. The Agency of Original Jurisdiction's compliance with the Board's remand instructions is neither optional nor discretionary. Stegall v. West, 11 Vet. App. 268 (1998). The matter is REMANDED for the following action: Take appropriate action to obtain the clinical documentation associated with the Veteran's treatment at the El Paso Vet Center. J. T. HUTCHESON Veterans Law Judge Board of Veterans' Appeals Attorney for the Board Emily A. Kotroco The Board's decision in this case is binding only with respect to the instant matter decided. This decision is not precedential and does not establish VA policies or interpretations of general applicability. 38 C.F.R. § 20.1303.