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VA Social Media Disclaimer

VA Social Media Disclaimer

Welcome to a United States Department of Veterans Affairs (VA) social media page. This page provides a forum for Veterans, Service members, and their spouses and children to learn how VA shares information and better communicates with Veterans, Service members, and caregivers.

If you would like to learn more about VA organizations and programs or if you have specific questions about VA organizations and programs, please visit — the official source of information. access to and management of your VA benefits and health care.

Our goal is to encourage open dialogue related to the content on our social media pages while soliciting helpful comments. We will respond to appropriate or acceptable questions and concerns regarding the protection, use, storage or dissemination of Personally Identifiable Information or Individually Identifiable Health Information. We will however, post and attempt to comment on legitimate questions and concerns regarding VA’s mission and the Department’s efforts to provide Veteran benefits, health care, and burial and memorial services. Please note that our social media pages are monitored, meaning that all comments will be reviewed for appropriate content. Please be respectful to those who will read your comments.

Comments that do not directly relate to topics covered on our social media pages, including abusive or vulgar language, spam, personal attacks, or similar content will be considered “off topic” and may not be posted on this site or page. We reserve the right to determine which comments are acceptable for this page.

Be aware that the comments published on all parts of our social media pages even when the commenter identifies themself as a VA employee are not considered official communications from VA. The responses, by nature, are general. The programs discussed are complicated and most rules will have exceptions and caveats. If you have a specific question about your specific situation, please visit our secure question and answer site.

While VA will not collect or retain these comments in our records, remember that this is a public forum and any information provided in comments will be available to the public. As such, do not include personal details such as a Veteran file number, social security number, or any other information you do not want made available to the general public. If you choose to post personal information, you do so at your own risk. VA disclaims any liability for any loss or damage resulting from any comments posted on a social media page.

This forum may not be used to submit any claim, demand, informal or formal complaint, or any other form of legal or administrative notice or process, or for the exhaustion of any legal or administrative remedy. If you have specific questions regarding a VA program that involves details you do not wish to share publicly please contact the program point of contact listed at Ask VA.