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Web Policies

Small Policies IconVA is committed to providing quality information and service to our Veterans and to other patrons of our website(s).

We are required to honor the rules that govern all of our web activities; those activities include posting links to specific types of information as required by law and posting other links on VA web pages that are deemed appropriate because they serve the mission of VA and are relevant and useful to VA’s website visitors.

The required links that must appear on this page are posted below and provide information about the topics shown on the link labels.  Please follow the links to access the information pertaining to that topic.

  • Disclaimer – pertains to references on VA’s web site to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, and that those references do not necessarily constitute or imply its endorsement, recommendation, or favoring by the United States Government.
  • Warning Notice – notice regarding the intended use of a VA website and its authorized use.
  • Section 508 Accessibility – pertains to the requirement to make online information and services fully available to individuals with disabilities.
  • Security Protocols to Protect Information – pertains to providing a secure environment for the exchange of information between the Agency and Veterans and other website patrons.
  • Information Quality – pertains to the requirement that information provided by VA on its websites be complete and accurate to the maximum extent possible.
  • Digital Rights, Copyright, Trademark, and Patent Laws – pertains to using copyrighted, patented and trademarked information.
  • Avoid Weak ‘Links’ in Your Digital Chain – pertains to links to non-VA websites for information.
  • Freedom of Information Act – also known as FOIA.  The FOIA provides that any person has a right of access to Federal agency records, except to the extent that such records are protected from release by a FOIA exemption or a special law enforcement record exclusion.
  • No FEAR Act Complaints Data – also known as the No Fear Act, which requires all federal agencies to post summary statistical data pertaining to complaints of employment discrimination filed against it by employees, former employees and applicants for employment.  The posting of Equal Employment Opportunity (EEO) data on agency public websites is intended to assist Congress, Federal agencies and the public to assess whether and the extent to which agencies are living up to their EEO responsibilities.
  • Regulatory Flexibility Act (Small Business) – Per Executive Order 13272 the Department of Veterans Affairs will give proper consideration to the impact of its rulemaking activities on small entities.
  • VA’s Significant Guidance DocumentsVA maintains a list of Significant Guidance Documents as required by the Office of Management and Budget’s Memorandum M-07-07.
  • Regulations.gov – Portal for federal rulemaking allowing the public to find, review, and submit comments on federal documents that are open for comment and published in the Federal Register.

Use of Articles from Non-Government Sources

VA websites, internal and external, may not repost complete articles from non-government sources. VA websites will only use original, VA-authored or co-authored articles, or articles from other government agencies. The original articles may include hyperlinks to non-government articles as long as the proper disclaimers are provided. The only exception to this requirement would be articles originally produced by VA that appear on a non-government website first (e.g., Medium, Nextgov, etc.), provided that no changes have been made to the original material and credit is given to the VA author.

Links to external articles or pages can be used provided that the material has been checked for accuracy and does not contradict or confuse readers regarding VA policy. Again, link disclaimers need to be present on the page.

This update is in effect for all articles created on or after August 27, 2020. Articles created prior to this date should be reviewed and updated if possible. The VA Web Governance Board is authorized to have articles that are contrary to VA or Federal policy removed immediately.

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