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A Heart of Service

Volunteer Britney Kalina encourages WW II U.S. Army Veteran James Studderville in a karaoke song at West Texas VA Health Care System community center.
By Bri Gamez, Public Affairs Specialist, U.S. Army Veteran

West Texas VA Health Care System volunteers like Britney Kalina transform the lives of Veterans through the universal language of music. Britney’s innovative karaoke program not only brings Veterans together in song but also offers them a joyful experience and a chance to relive cherished memories.

If you’ve ever considered volunteering, let Britney’s story inspire you to contribute your unique talents and make a tangible difference in the lives of those who have served our country.

Britney Kalina has always believed in the transformative power of music. As a child, she felt that music could touch hearts and spark joy, a belief that led her to volunteer at the West Texas VA. Determined to make a positive impact on Veterans’ lives, Britney introduced a unique program: karaoke days at the Community Center.

Excited yet nervous, Britney set up a karaoke station complete with a microphone, speakers, and an eclectic mix of tunes ranging from classic country to modern pop. Initially unsure of how the Veterans would respond, she was thrilled to see the room come alive with music. Veterans stepped up to the microphone—one by one—some tentative, others eager, all sharing in the camaraderie.

The atmosphere transformed as Veterans tapped their feet, cheered on their peers, and reconnected with joyful memories through each song. Britney quickly became more than just a volunteer; she became a cherished friend, deeply connected to the Veterans through their shared stories of service and sacrifice.

Volunteering at the West Texas VA offers more than just an opportunity to give back. Volunteers gain profound personal growth and satisfaction by providing comfort and joy to Veterans. They play a crucial role in the healing process, offering social interaction and emotional support that can significantly enhance the well-being of our Veterans.

"Volunteers are vital to our mission here at the West Texas VA. They bring not only their skills but their compassion and enthusiasm, which makes a profound impact on our community. Britney’s karaoke night is a perfect example of how a simple idea can bring immense happiness and unity to our Veterans. We are immensely grateful for her contributions and for all our volunteers who dedicate their time and hearts to our Veterans," said Keith Bass, Director West Texas VA Health Care System.

Each session of karaoke offers Veterans a chance to relive their favorite songs and share stories in a space of understanding and enjoyment. Britney reflects on her experience with joy: "Human connection is such a powerful thing, and I am blessed to witness it every time I volunteer. My heart is completely full when I see our Veterans sing and dance. There’s nothing more beautiful than that."

Month after month, Britney returns to the VA, inspired by the profound difference even the smallest gestures—like a song or a smile—can make. Her experiences underscore that volunteering at the West Texas VA is about turning moments of music into lasting memories of light, laughter, and togetherness for those who have served.

Are you ready to make a difference? Visit the VA Center for Development and Civic Engagement and discover how you can start your volunteering journey with the West Texas VA today.