Wichita VA Regional Benefit Office at Robert J. Dole VA Medical Center
We help Veterans, service members, and their families access VA benefits and services. Benefits we can help with include disability compensation, education benefits, life insurance, pensions, and home loans.
Location and contact information
Address
9111 E. Douglas Ave, Suite 200
Wichita, KS 67207
Phone numbers
Main phone:
VA benefits hotline:
Office hours
Hours may vary for different services. Select a service on this page to check the hours.
- Mon: 8:00 a.m. to 4:00 p.m.
- Tue: 8:00 a.m. to 4:00 p.m.
- Wed: 8:30 a.m. to 4:00 p.m.
- Thu: 8:00 a.m. to 4:00 p.m.
- Fri: 8:00 a.m. to 4:00 p.m.
- Sat: Closed
- Sun: Closed
Prepare for your visit
Select a topic to learn more.
Visitors seeking assistance from our Public Contact Team are encouraged to schedule a virtual or in-person appointment on the Visitor Engagement Reporting Application (VERA).
VERA is a self-service portal which allows visitors to schedule, reschedule, and cancel appointments. You'll also receive email confirmation of your appointment
When you visit, please bring a current, unexpired photo ID.
Depending on the reason for your visit, you may need to bring additional documents and information about you and your dependents, including
Documents
- A copy of your discharge or separation papers (DD214)
- Copies of relevant medical records
Personal information
- Your Social Security number
- Direct deposit information
Information about your dependents
- Dates of birth
- Social Security numbers
We can help you find out what documents to bring to your visit. We can also request documents for you.
The Wichita Kansas Transit system nearest stop to the Ruffin Building/Wichita Regional Office (RO) is route 27.
Parking is free and limited accessible parking is available.
Note: There are two Ruffin Buildings in Wichita: East and West. The Wichita Regional Office (RO) is located at the east Ruffin Building. Please type the following in Google to get a accurate directions: 9111 E. Douglas Ave. Wichita, KS. 67207.
The main building entrance is on the second floor of the building.
Please allow time to be screened for security; visitors must present identification.
Public Contact services are available in main foyer of the Wichita Regional Office (RO).
In the spotlight
VA accredited representatives
VA-accredited representatives can help you file a claim or request a decision review.
Protect your benefits and avoid unlawful fees.
Get responsible, qualified help from a VA accredited representative.
Veteran benefits
Select a topic to learn more.
We can guide you through the disability compensation process. We can help you understand your eligibility, start a claim, or complete your paperwork. If you’ve already filed a disability claim or requested a decision review, we can help you check the status. If you already receive disability benefits, we can help address any payment issues.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help with disability compensation benefits
Our benefit counselors can help you understand eligibility, gather required documents, fill out paperwork, check claim status, update direct deposit, and more.
Appointments
Contact us to schedule, reschedule, or cancel your appointment.
Main Phone
Wichita Regional Office (RO)
Ruffin Building East
Suite 200
Main Phone
Service Hours
The service hours are the same as our facility hours.
The service hours are the same as our facility hours.
We’ll help you achieve your job and career goals. We can connect you with one-on-one support, counseling, and training. If you have a service-connected disability that limits your ability to work or prevents you from working, we can help you explore your options. Our Veteran Readiness and Employment (VR&E or Chapter 31) program can help with learning new skills, finding a new job, starting a business, getting educational counseling, or returning to your former job.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help applying for benefits and services
We can help you understand the VR&E support-and-services tracks for education and employment.
Appointments
Contact us to schedule, reschedule, or cancel your appointment.
Main Phone
Wichita Regional Office (RO)
Ruffin Building East
Suite 200
Main Phone
Service Hours
The service hours are the same as our facility hours.
The service hours are the same as our facility hours.
Other services
Select a topic to learn more.
We can help you find and download VA letters and documents that include information about your benefits.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get a copy of a VA letter
Appointments
If you would like to schedule an appointment with a benefits counselor please use the link provided below.
Main Phone
Wichita Regional Office (RO)
Ruffin Building East
Suite 200
Main Phone
Service Hours
The service hours are the same as our facility hours.
The service hours are the same as our facility hours.
If you receive VA disability compensation, pension, or education benefits, we can help you update your direct deposit information. You’ll need your bank’s routing number and account number to make the updates.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help changing your direct deposit information
Our benefit counselors can help you fill out paperwork or address any payment issues.
Appointments
Contact us to schedule, reschedule, or cancel your appointment.
Main Phone
Wichita Regional Office (RO)
Ruffin Building East
Suite 200
Main Phone
Service Hours
The service hours are the same as our facility hours.
We can connect you with a VA-recognized Veterans Service Organization or approved representative who can file a claim, decision review, or appeal on your behalf.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Find responsible, qualified representation
Our benefit counselors can help you learn about the services available through Veterans Service Organizations (VSO) and find an accredited representative.
Appointments
Walk-ins are welcome, but appointments are preferred. Contact us to schedule, reschedule, or cancel an appointment.
Main Phone
Wichita Regional Office (RO)
Ruffin Building East
Suite 200
DAV
PVA
VFW
American Legion
Kansas Office of Veteran Services (KOVS)
Service Hours
The service hours are the same as our facility hours.
Can't find the service you're looking for?
Call our VA benefits hotline at 800-827-1000 (TTY: 711). We’re here 8:00 a.m. to 9:00 p.m. ET, Monday through Friday.
Get updates from the Veterans Benefits Administration
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