Review of Alleged Patient Deaths, Patient Wait Times, and Scheduling Practices at the Phoenix VA Health Care System
- Read this Report
- Questions and Answers on the most significant aspects of the OIG’s report.
- Acting Inspector General's Oral Statement and Written Statement delivered before the House Committee On Veterans’ Affairs, September 17, 2014.
- Acting Inspector General's response to media coverage of baseless allegations on independence and integrity of the report.
OIG Monthly Highlights
Read about our top reports and investigations in September 2014 ADMINISTRATIVE INVESTIGATIONS Senior VA Procurement Official Pressured Contracting Staff To Give Preference in Reverse Auction Services Task Order The Veterans Health Administration (VHA) Deputy Chief Procurement Officer engaged in conduct prejudicial to the Government, a conflict of interest, improperly disclosed non-public VA information, misused her position and VA resources, engaged in a prohibited personnel practice, interfered with a VA Office of Inspector General (OIG) contract review, acted as an agent of FedBid, Inc. in matters before the Government, and did not testify freely and honestly. Additionally, in order to financially benefit FedBid, Inc., the employee, along with a close personal friend and FedBid, Inc. executives, willfully and improperly acted to thwart a VA official in his oversight duties associated with VA's procurement operations. Together they took significant measures to disrupt and deprive VA's right to transact official business honestly and impartially, free from improper and undue influence.
A Department of Veterans Affairs Official and Durable Medical Equipment Vendor Charged with Health Care Fraud
OIG Investigation Leads to Fraud Charges Against Former W. Palm Beach VAMC Prosthetics Chief and Medical Supplier
Virginia Executive Indicted For Fraudulently Receiving Confidential Information About VA Construction Projects
OIG, FBI Investigation Leads to 23-Count Indictment for Construction Contractor Who Conspired To Defraud VA
OIG Monthly Highlights
Read about our top reports and investigations in August 2014 - OIG REPORTS Inspector General Issues Final Report on Phoenix Health Care System Waiting List, Makes 24 Recommendations to VA Secretary for Corrective Action This is the final report addressing allegations of gross mismanagement of VA resources, criminal misconduct by senior leadership, systemic patient safety issues, and possible wrongful deaths at the Phoenix VA Health Care System (HCS). The Office of Inspector General (OIG) found patients at the Phoenix VA HCS experienced access barriers that adversely affected the quality of primary and specialty care provided for them. Patients frequently encountered obstacles when patients or their providers attempted to establish care, when they needed outpatient appointments after hospitalizations or emergency department visits, and when seeking care while traveling or temporarily living in Phoenix.
Ms. Halliday testified before the Subcommittee on Disability Assistance and Memorial Affairs field hearing on the results of the Office of Inspector General’s (OIG) work related to the Veterans Benefits Administration (VBA). She focused on previously issued reports regarding the Philadelphia VA Regional Office, as well as recent situations that have come to our attention through the VA OIG Hotline and directly from current and former VARO employees. Also attending was Nora Stokes, Director, OIG Bay Pines Benefits Inspection Division; Al Tate, Audit Manager, Atlanta Audit Division; and Jeffrey Myers, Benefits Inspector, San Diego Benefits Inspection Division.
Review of the Veterans Health Administration's Use of Reverse Auction Acquisitions
The VA Office of Inspector General (OIG) conducted a review of the Veterans Health Administration’s (VHA) use of commercial reverse auctions to procure products and services. The review determined that the methodology used to calculate and report savings by using reverse auctions greatly overstated any actual savings and did not comply with VHA’s Standard Operating Procedure (SOP). VHA’s mandatory requirement to use reverse auctions violated VA’s policy for using priority sources such as FSS contracts. Over 93 percent of the contract files reviewed did not contain proper documentation to validate the use of reverse auctions in accordance with VHA’s SOP. The review also determined that contracting officials run the risk of purchasing gray market items by using reverse auctions.