The OIG Hotline receives, screens, and refers OIG mission-related complaints within VA. Cases are accepted on a select basis regarding issues having the most potential risk to veterans, VA programs and operations, or for which the OIG may be the only avenue of redress.
Important Note: By law, OIG has access to all of VA’s records because it has the responsibility of overseeing VA programs and operations. VA employees who contact the OIG Hotline may provide the OIG with medical records and other VA records without violating Health Insurance Portability and Accountability Act (HIPAA) or privacy laws. However, the information should be transmitted in a secure way, such as by registered mail, encrypted or password-protected email, or secure fax.
The VA OIG Hotline Poster makes a great addition to employee bulletin boards. Download and print this poster for use in your office today!
Note: Hotline will have reduced phone operations on 6-9 December. Phones will operate 9-11AM on December 6 and will not be in operation on December 7-8. Normal hours will return on December 9. During this period Hotline can be contacted via email, web, or fax.
1 (800) 488-8244
[9:00am–4:00pm Eastern Time Monday–Friday excluding Federal holidays]
An unknown source is emailing out phishing links that include (without permission) the VA OIG Hotline number (800-488-8244). Do not click on any links in the phishing emails. If you work at another Government agency, business, educational institution, non-profit, or similar entity, please report the phishing email per your organization's incident reporting policy. Otherwise, you may simply delete the phishing email or refer to US-CERT (https://www.us-cert.gov/report-phishing).
Note: Individuals calling from Puerto Rico may encounter difficulties when calling the Hotline 1-800 number. Connection problems may be alleviated by using a landline instead of a cell phone.
FAX: (202) 495-5861
VA Inspector General Hotline (53E)
810 Vermont Ave., NW
WASHINGTON, DC 20420