Report Summary

Title: Combined Assessment Program Review of the Fayetteville VA Medical Center, Fayetteville, North Carolina
Report Link: http://www.va.gov/oig/pubs/VAOIG-12-03071-53.pdf
Report Number: 12-03071-53
Issue Date: 12/10/2012
City/State: Fayetteville, NC
VA Office: Veterans Health Administration (VHA)
Report Author: Office of Healthcare Inspections
Report Type: CAP Reviews
Release Type: Unrestricted
Summary: The purpose of the review was to evaluate selected operations, focusing on patient care administration and quality management (QM). During the review, OIG provided crime awareness briefings to 145 employees. This review focused on nine operational activities. The facility complied with selected standards in the nurse staffing review activity. The facility’s reported accomplishment was the development of a system to assign patients presenting to the emergency department with non-emergent needs to a Patient Aligned Care Team same day clinic. OIG made recommendations for improvement in the following eight activities: (1) environment of care, (2) colorectal cancer screening, (3) coordination of care, (4) mental health treatment continuity, (5) polytrauma, (6) QM, (7) point-of-care testing, and (8) moderate sedation.