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If you were separated under any condition other than dishonorable, you may qualify for VA health care benefits.

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If you served in the active military, naval or air service and are separated under any condition other than dishonorable, you may qualify for VA health care benefits.

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Many Veterans qualify for cost-free health care services based on a compensable service-connected condition or other qualifying factors.

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VA strives to ensure that you have access to all of your needed services wherever you receive your VA health care. This may be on-site during inpatient hospitalization, at one of our primary or specialty care clinics, at a Community Based Outpatient Clinic (CBOC), in a Community Living Center (formerly known as a VA nursing home), or in a residential care facility. However, all services may not be available at every location.

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Veterans Crisis Line to Open Third Call Center in Topeka, Kansas

VA also expects to hire 100 employees for new center

September 14, 2017

WASHINGTON — Today, the Department of Veterans Affairs (VA) announced it is opening a Veterans Crisis Line (VCL) call center in Topeka, Kansas, the third such center nationwide, and expects to hire 100 employees to staff the center, located on the campus of VA Eastern Kansas Health Care System.

VCL currently operates two centers in Canandaigua, New York, and Atlanta, Georgia. The new call center, expected to open this fall, will give VCL the additional capacity as VA expands the “automatic transfer” function, Press 7, to its Community Based Outpatient Clinics (CBOCs) and Vet Centers.

“When it comes to preventing Veteran suicide, we will do everything we can to make it as easy as possible for Veterans to reach us,” said VA Secretary Dr. David J. Shulkin. “The new center in Topeka gives us more feet on the ground and an easier way for Veterans to connect with us when they need us most.”

The Press 7 function is already available at VA Medical Centers and provides immediate access to the crisis line from a main phone tree. Currently, CBOC and Vet Center phone systems do not provide that option, forcing Veterans to take an added step by dialing 800-273-8255, and then pressing 1.

Since its launch in 2007, the VCL has answered more than 3 million calls and initiated the dispatch of emergency services to callers in imminent crisis more than 84,000 times. Since launching chat in 2009 and text services in November 2011, the VCL has answered nearly 359,000 and nearly 78,000 requests for chat and text services, respectively.

Veterans in crisis can call the Veterans Crisis Line for confidential support 24 hours a day, seven  days a week, 365 days a year at 800-273-8255 and Press 1, chat online at VeteransCrisisLine.net/Chat or text to 838255.

 

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