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Patient advocates

The patient advocates at VA Altoona health care are specially trained to help you resolve issues with your care. If you've experienced any problems that you haven't been able to resolve by talking with your care team, please reach out to one of our patient advocates.

Connect with a patient advocate

Patient Advocate Brain Kerr

Brian Kerr

Patient Advocate

VA Altoona health care

Phone: (814) 943-8164 x17489

Care we provide at VA Altoona

Our patient advocates work hard to make sure you receive the best possible care. They offer help with:

  • Patient concerns with the care team
  • Advocating for patient and family rights

The Joint Commission standard

The Joint Commission standards deal with organization quality, safety of care issues, and the safety of the environment in which care is provided. If you believe you have pertinent and valid information about such matters, you may contact Quality Management Service at 814-943-8164, extension 17489. Patient safety concerns can be reported to The Joint Commission: