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Alert - New COVID-19 Vaccination Clinic location

As of December 20, 2021

COVID-19 Vaccine Clinic has moved to Building 70, Room 123

Operating hours are 0830 to 1530

All Veterans, spouses and caregivers can get a COVID-19 vaccine at VA by appointment or walk-in clinic. Visit our vaccine information page

For VA-specific information: Read our coronavirus FAQs and public health response, or use our coronavirus chatbot.

Prepare for a visit: Everyone entering our facilities is screened, and visitors are limited. Face coverings are mandatory. For some needs, you may be able to get care at home by phone or video.

For the latest coronavirus information: Visit the CDC website

Western North Carolina VA Health Care System Visitation Policy

The Western North Carolina VA Health Care System – comprised of Charles George VA Medical Center and Community Based Outpatient Clinics (CBOCs) in Rutherford County, Hickory and Franklin, North Carolina – reinstituted visitation March 21, 2022.

Veterans without COVID 19 who are admitted to acute care (this does not include Warrior’s Recovery Unit and Community Living Center) are allowed one visitor per day between 8 a.m. and 9 p.m. No visitors under the age of 16 are permitted. Other restrictions remain in place. Visitors will be screened prior to entering the facility and will be required to remain masked for the duration of their visit. No visitors will be allowed to wait in common areas such as the canteen, waiting rooms, or vending areas. We ask that Veterans plan and take these restrictions into account before visiting our facilities.

These restrictions apply to all care locations, including health care facilities, ambulatory care centers, urgent care centers and emergency rooms.

Visitors who are ill or showing symptoms of illness should not come to the facility.

Learn what the PACT Act means for your VA benefits

Patient advocates

The patient advocates at VA Asheville health care are specially trained to help you resolve issues with your care. If you've experienced any problems that you haven't been able to resolve by talking with your care team, please reach out to one of our patient advocates.

Connect with a patient advocate

Call 828-298-7911, extension 5200

Care we provide at VA Asheville

Our patient advocates work hard to make sure you receive the best possible care. They offer help with:

Patient concerns with the care team
Advocating for patient and family rights

Alert - New COVID-19 Vaccination Clinic location

Western North Carolina VA Health Care System Visitation Policy

Patient advocates

Connect with a patient advocate

Call 828-298-7911, extension 5200

Care we provide at VA Asheville

Related information

VA's patient advocacy program

Patient rights and responsibilities

Rights and responsibilities of family members of Veteran patients