Skip to Content

COVID vaccine boosters are available at the Western NC VA Health Care System!

All Veterans, their spouses and caregivers may receive free COVID vaccines! The Pfizer (mRNA) COVID-19 vaccine is currently available at the Charles George VA Medical Center and the Franklin, Hickory and Rutherford Country Community Based Outpatient Clinics (CBOCs).

No appointments are needed! Please remember to bring your CDC Vaccination Card or medication documentation of previous COVID-19 vaccinations.

Western North Carolina VA Health Care System Visitation Policy

Veterans without COVID 19 who are admitted to acute care (this does not include Warrior’s Recovery Unit and Community Living Center) are allowed one visitor per day between 8 a.m. and 9 p.m. No visitors under the age of 16 are permitted. Other restrictions remain in place. Visitors will be screened prior to entering the facility and will be required to remain masked for the duration of their visit. No visitors will be allowed to wait in common areas such as the canteen, waiting rooms, or vending areas. We ask that Veterans plan and take these restrictions into account before visiting our facilities.

Learn what the PACT Act means for your VA benefits

Operating status

VA Asheville health care facility operating statuses and emergency information.

Facility operating statuses
Emergency resources

Facility operating statuses

Charles George Department of Veterans Affairs Medical Center: Normal services and hours
Franklin VA Clinic: Normal services and hours
Hickory VA Clinic: Normal services and hours
Master Sergeant Jerry K. Crump VA Clinic: Normal services and hours

Emergency information

Patient resources

Emergency: 911

Veterans Crisis Line: 988 (Press 1)

24-hour nurse: 800-932-6408, select 3

Change your appointment: 828-298-7911, select 2 or 800-932-6408

National Veterans Helpline: 800-507-4571

Patient locator: 828-298-7911 or 800-932-6408

Pharmacy refill: 828-298-7911, select 1 or 800-932-6408

Staff locator: Coming Soon!

Telephone care: 800-932-6408