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Learn what the PACT Act means for your VA benefits

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Find phone numbers and contact information at VA Atlanta Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.

Patient help and resources

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA Atlanta health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.

Pharmacy

Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Phone directory and mailing address

Find phone numbers for many of the administrative and program offices at VA Atlanta health care.

Mailing address

Atlanta VA Medical Center
1670 Clairmont Road
Decatur, GA 30033

Main phone numbers

Local: 404-321-6111
Toll-free: 800-224-4087

To use Teletype for the Deaf (TTY) services:  dial 711

A

Admissions / Patient Registration (Welcome Center)

404-321-6111, ext. 123599

404-321-6111, ext. 124201

 

Advanced Low Vision Clinic

770-496-4200, ext. 473301

 

Ambulatory Surgery

404-321-6111, ext. 206280

 

Anesthesia Pain Clinic

404-297-1540, ext. 315993

404-297-1540, ext. 315563

404-297-1540, ext. 313390

404-297-1540, ext. 315583

 

Appointments - To Make/Change/Cancel

404-329-2222

1-800-224-4087

 

Atlanta VA Medical Center

404-321-6111

 

Atlanta VA Clinic

404-297-1540

 

Audiology

404-321-6111, ext. 206515

404-321-6111, ext. 206520

404-321-6111, ext. 203036

404-235-3036

B

Beneficiary Travel

404-321-6111, ext. 123589

404-321-6111, ext. 124157

 

Billing and Insurance

866-258-2772

 

Blind Rehabilitation Outpatient Specialist (BROS)

770-496-4200, ext. 473400

 

Bronze Clinic

404-321-6111, ext. 207663

404-728-7663

C

Call Center

404-329-2222

1-800-224-4087

 

Cardiac Surgery

404-321-6111, ext. 204323

404-321-6111, ext. 205301

404-321-6111, ext. 201502

404-321-6111, ext. 203840

404-321-6111, ext. 204092

 

Cardiology

404-321-6111, ext. 206190

404-321-6111, ext. 206191

 

Cashier

404-321-6111, ext. 206575

 

Center for Development and Civic Engagement (CDCE) - formerly Voluntary Service

404-321-6111, ext. 207728

404-728-7728

 

Center for Visual and Neurocognitive Rehabilitation (CVNR)

404-728-5064

 

Chaplain Service

404-321-6111, ext. 206870

404-321-6111, ext. 206871

 

Community Care

404-321-6111, press 6

404-321-6111, ext. 122484

877-881-7618 (national)

 

Compensated Work Therapy (CWT) Program

404-230-5683, ext. 395972

404-230-5683, ext. 397442

404-713-2915 (for employers only)

 

Compensation and Pension

770-496-4200, option 1

 

Copays and Charges Information

866-258-2772

D

Dental Clinic

404-297-1540, ext. 311802

404-297-1540, ext. 311803

404-297-1540, ext. 311801

404-297-1540, ext. 311804

 

Dermatology

404-321-6111, ext. 311535

404-321-6111, ext. 315564

 

Diabetes Clinic

404-321-6111, ext. 121302

404-321-6111, ext. 122069

E

Education

404-321-6111, ext. 121837

 

Eligibility and Enrollment

1-877-222-8387 (New Enrollments)

404-321-6111, ext. 206458 (Atlanta VA Medical Center)

404-321-6111, ext. 206378 (Atlanta VA Medical Center)

404-321-6111, ext. 202071 (Atlanta VA Medical Center)

404-321-6111, ext. 313748 (Atlanta VA Clinic)

404-321-6111, ext. 352564 (Trinka Davis Veterans Village)

 

Emergency Department

404-321-6111, ext. 207614

 

Empower Veterans Program

404-297-1540, ext. 313344

 

Endocrinology

404-321-6111, ext. 121302

404-321-6111, ext. 122069

 

ENT

404-321-6111, ext. 204323

404-321-6111, ext. 205301

404-321-6111, ext. 201502

404-321-6111, ext. 203840

404-321-6111, ext. 204092

 

Eye Clinic (Atlanta VA Medical Center)

404-321-6111, ext. 206707

404-321-6111, ext. 206721

404-321-6111, ext. 206703

404-321-6111, ext. 207931

404-321-6111, ext. 126712

 

Eye Clinic (North Fulton VA Clinic)

770-496-4200, press 2

F

Financial Management

404-321-6111, ext. 206320

 

Freedom of Information Act (FOIA)

404-321-6111, ext. 202749

404-321-6111, ext. 201100

G

General Surgery

404-321-6111, ext. 204323

404-321-6111, ext. 205301

404-321-6111, ext. 201502

404-321-6111, ext. 203840

404-321-6111, ext. 204092

 

GI Clinic

404-321-6111, ext. 122001

404-321-6111, ext. 122002 (Case Manager)

404-321-6111, ext. 122003 (Case Manager)

404-321-6111, ext. 122004 (Education)

404-321-6111, ext. 122005 (Scheduling)

404-321-6111, ext. 122008 (Scheduling)

404-321-6111, ext. 126630 (GI Lab Front Desk)

404-321-6111, ext. 311342 (GI Lab Front Desk)

 

Gulf War, Agent Orange, POW Specialty Programs

404-321-6111, ext. 473204

770-496-4200, ext. 473204

 

Gulf War Family Support Program

1-800-PGW-VETS (1-800-749-8387)

 

Gynecology

404-321-6111, ext. 204323

404-321-6111, ext. 205301

404-321-6111, ext. 201502

404-321-6111, ext. 203840

404-321-6111, ext. 204092

H

Hand Clinic

404-321-6111, ext. 204323

404-321-6111, ext. 205301

404-321-6111, ext. 201502

404-321-6111, ext. 203840

404-321-6111, ext. 204092

 

Health Administration Service (HAS)

404-321-6111, ext. 206458

 

Health Eligibility Center

1-877-222-8387

 

Hematology

404-321-6111, ext. 207680

 

Hepatology

404-321-6111, ext. 207989

 

Homeless Veterans Program

404-230-5683, ext. 397436

 

Hospice Services / Palliative and Supportive Care

404-321-6111, ext. 204375

I

Infectious Disease

404-321-6111, ext. 207748

404-728-7748

M

Medical Records / Release of Information

404-321-6111, ext. 206041

 

Medical Specialty Clinic

404-321-6111, ext. 206480

404-321-6111, ext. 206481

404-321-6111, ext. 207909

404-321-6111, ext. 207109

 

Mental Health

404-321-6111, ext. 206026

404-215-3488

 

Mental Health - Atlanta VA Clinic (Arcadia)

404-297-1540, ext. 313475

404-297-1540, ext. 317439

404-297-1540, ext. 316033

404-297-1540, ext. 316049

 

Mental Health - Front Door

404-321-6111, ext. 201975

 

Mental Health - Inpatient 4th Floor

404-321-6111, ext. 206890

 

Mental Health - Psychosocial Rehabilitation and Recovery Center (PRRC)

404-321-6111, ext. 427960

 

Million Veterans Program

1-866-441-6075

 

Mobile Mammogram

404-321-6111, ext. 124265

N

Nephrology

404-321-6111, ext. 207070

 

Neurology

404-321-6111, ext. 203077

404-235-3077

 

Neuro Surgery

404-321-6111, ext. 204323

404-321-6111, ext. 205301

404-321-6111, ext. 201502

404-321-6111, ext. 203840

404-321-6111, ext. 204092

 

Nuclear Medicine

404-321-6111, ext. 206156

 

Nutrition and Food Services

404-321-6111, ext. 206820

O

Occupational Therapy

404-321-6111, ext. 206693

404-321-6111, ext. 206640

 

OEF / OIF / OND Program

see Transition and Care Management (TCM)

 

Oncology

404-321-6111, ext. 207680

 

Optical Shop

404-321-6111, ext. 205057

404-321-6111, ext. 207962

 

Orthopedics

404-321-6111, ext. 204323

404-321-6111, ext. 205301

404-321-6111, ext. 201502

404-321-6111, ext. 203840

404-321-6111, ext. 204092

P

Palliative and Supportive Care / Hospice Services

404-321-6111, ext. 204375

 

Patient Advocate / Veteran Experience

404-321-6111, ext. 202264

 

Patient Registration / Admissions

404-321-6111, ext. 123599

404-321-6111, ext. 124201

 

Pharmacy Refill Line

404-235-3084

404-235-3087

1-800-370-8387

 

Pharmacy Service Outpatient

404-321-6111, ext. 207690

404-321-6111, ext. 206641

 

Physical Medicine and Rehabilitation

404-321-6111, ext. 206670

404-321-6111, ext. 206671

404-321-6111, ext. 206672

404-321-6111, ext. 206673

 

Physical Therapy

404-321-6111, ext. 202366

404-321-6111, ext. 202763

404-321-6111, ext. 206680

404-321-6111, ext. 204078

 

Plastic Surgery

404-321-6111, ext. 204323

404-321-6111, ext. 205301

404-321-6111, ext. 201502

404-321-6111, ext. 203840

404-321-6111, ext. 204092

 

Podiatry

404-321-6111, ext. 203612

404-321-6111, ext. 121358

 

Police and Security Services

404-321-6111, ext. 207641

404-728-7641

 

Primary Care - Atlanta VA Clinic (Arcadia)

404-297-1540, ext. 311185

404-297-1540, ext. 315201

404-297-1540, ext. 315202

404-297-1540, ext. 315203

404-297-1540, ext. 315250

404-297-1540, ext. 315218

404-297-1540, ext. 313424

 

Primary Care Gold Team

404-321-6111, ext. 205310

404-321-6111, ext. 201490

404-321-6111, ext. 121688

 

Primary Care Platinum Team

404-321-6111, ext. 206664

404-321-6111, ext. 207398

 

Primary Care Purple Team

404-321-6111, ext. 205038

404-321-6111, ext. 203722

404-321-6111, ext. 205040

404-321-6111, ext. 122104

 

Prosthetics

404-321-6111, ext. 202202

 

Psychosocial Rehabilitation and Recovery Center (PRRC)

404-321-6111, ext. 427960

 

Public Affairs / Media Inquiries

404-735-0542

 

Pulmonary

404-321-6111, ext. 202086

404-321-6111, ext. 207826

R

Radiology

404-321-6111, ext. 206750

404-321-6111, ext. 206751

 

Release of Information / Medical Records

404-321-6111, ext. 206041

 

Renal

404-321-6111, ext. 207070

 

Research

404-321-6111, ext. 206170

 

Research - Center for Visual and Neurocognitive Rehabilitation (CVNR)

404-728-5064

 

Research - Clinical Studies

404-321-6111, ext. 206933

 

Rheumatology

404-321-6111, ext. 206577

404-321-6111, ext. 202074

S

Sleep Clinic

404-297-1540, ext. 121641

404-297-1540, ext. 121643

404-297-1540, ext. 121644

404-297-1540, ext. 202167

404-297-1540, ext. 121672

 

Social Work

404-321-6111, ext. 206012

 

Speech Pathology

404-321-6111, ext. 206515

404-321-6111, ext. 206520

404-321-6111, ext. 203036

404-235-3036

 

State Department Veterans Service

404-656-2300

 

Substance Abuse Treatment Program (SATP)

404-321-6111, ext. 201875

 

Surgical Clinic

404-321-6111, ext. 204323

404-321-6111, ext. 205301

404-321-6111, ext. 201502

404-321-6111, ext. 203840

404-321-6111, ext. 204092

T

Telephone Advice Program

404-329-2220

1-800-224-4087

 

Thoracic

404-321-6111, ext. 204323

404-321-6111, ext. 205301

404-321-6111, ext. 201502

404-321-6111, ext. 203840

404-321-6111, ext. 204092

 

Transition and Care Management (TCM) - formerly OEF / OIF / OND Program

404-521-6263

 

Transportation

To schedule, please call 10-14 days prior to the appointment.

404-321-6111, ext. 206616

404-321-6111, ext. 207201

404-321-6111, ext. 205254

404-321-6111, ext. 206543

404-321-6111, ext. 206513

 

Traumatic Brain Injury and Polytrauma Support Clinic

 404-321-6111, ext. 473223

770-496-4200, ext. 473223

U

Urology

404-321-6111, ext. 204323

404-321-6111, ext. 205301

404-321-6111, ext. 201502

404-321-6111, ext. 203840

404-321-6111, ext. 204092

V

VA Regional Office - VISN7 Southeast Network

678-924-5700

 

Vascular

404-321-6111, ext. 204323

404-321-6111, ext. 205301

404-321-6111, ext. 201502

404-321-6111, ext. 203840

404-321-6111, ext. 204092

 

Veterans Benefit Administration (VBA)

800-827-1000

 

Veterans Canteen Services (VCS)

404-728-7640

 

Veterans Crisis Line

988, then select 1

800-273-8255, then select 1

Text 838255

Start a confidential chat

If you have hearing loss, call TTY: 800-799-4889

 

Veterans Experience / Patient Advocate

404-321-6111, ext. 202264

 

Veterans Transportation Service (VTS)

To schedule, please call 10-14 days prior to the appointment.

404-321-6111, ext. 206616

404-321-6111, ext. 207201

404-321-6111, ext. 205254

404-321-6111, ext. 206543

404-321-6111, ext. 206513

 

Visual Impairment Services Team (VIST) Coordinator

770-496-4200, ext. 473290

 

Vocational Services

404-230-5683, ext. 395972

404-230-5683, ext. 397442

404-713-2915 (for employers only)

 

Voluntary Services

see Center for Development and Civic Engagement (CDCE)

W

Welcome Center

404-321-6111, ext. 123599

404-321-6111, ext. 124201

 

Whole Health

678-938-8786

404-321-6111, ext. 413159

 

Women's Wellness Clinic

404-297-1540, ext. 317559

404-297-1540, ext. 314227

Media and press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Atlanta Healthcare System.

Phone: 404-735-0542
Email: Gregory.Kendall@va.gov

 

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

Requesting records maintained by VA Atlanta

Email: Atlanta508.FOIA@va.gov
Fax: 404-728-7658
Mail:

Atlanta VA Medical Center
Attn: GB-102
Release of Information
1670 Clairmont Road
Decatur, GA 30033

For questions about your request to VA Atlanta

Phone: 404-321-6111, ext. 202749 or ext. 201100

Additional FOIA request information

Report an issue

Give us website feedback

To report a technical issue or give us feedback about this site, email our web team at Coming soon!.

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

Mail:
VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420

Learn more about the VA OIG hotline.

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Submit a complaint online: https://www.jointcommission.org/report_a_complaint.aspx
Phone: 800-994-6610
Fax: 630-792-5636
Email: complaint@jointcommission.org

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018