Contact us
Find phone numbers and contact information at VA Atlanta Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.
Patient help and resources
Need help? Contact a patient advocate
If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.
Medical records office
Access your medical records online or request a copy of your records from our Release of Information office.
Billing and insurance
Pay your VA Atlanta health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.
Pharmacy
Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.
Phone directory and mailing address
Find phone numbers for many of the administrative and program offices at VA Atlanta health care.
Mailing address
Atlanta VA Medical Center
1670 Clairmont Road
Decatur, GA 30033
Main phone numbers
Local: 404-321-6111
Toll-free: 800-224-4087
To use Teletype for the Deaf (TTY) services: dial 711
A
Admissions / Patient Registration (Welcome Center)
404-321-6111, ext. 123599
404-321-6111, ext. 124201
Advanced Low Vision Clinic
770-496-4200, ext. 473301
Ambulatory Surgery
404-321-6111, ext. 206280
Anesthesia Pain Clinic
404-297-1540, ext. 315993
404-297-1540, ext. 315563
404-297-1540, ext. 313390
404-297-1540, ext. 315583
Appointments - To Make/Change/Cancel
Atlanta VA Medical Center
Atlanta VA Clinic
Audiology
404-321-6111, ext. 206515
404-321-6111, ext. 206520
404-321-6111, ext. 203036
B
Beneficiary Travel
404-321-6111, ext. 123589
404-321-6111, ext. 124157
Billing and Insurance
Blind Rehabilitation Outpatient Specialist (BROS)
770-496-4200, ext. 473400
Bronze Clinic
404-321-6111, ext. 207663
C
Call Center
Cardiac Surgery
404-321-6111, ext. 204323
404-321-6111, ext. 205301
404-321-6111, ext. 201502
404-321-6111, ext. 203840
404-321-6111, ext. 204092
Cardiology
404-321-6111, ext. 206190
404-321-6111, ext. 206191
Cashier
404-321-6111, ext. 206575
Center for Development and Civic Engagement (CDCE) - formerly Voluntary Service
404-321-6111, ext. 207728
Center for Visual and Neurocognitive Rehabilitation (CVNR)
Chaplain Service
404-321-6111, ext. 206870
404-321-6111, ext. 206871
Community Care
404-321-6111, press 6
404-321-6111, ext. 122484
877-881-7618 (national)
Compensated Work Therapy (CWT) Program
404-230-5683, ext. 395972
404-230-5683, ext. 397442
404-713-2915 (for employers only)
Compensation and Pension
770-496-4200, option 1
Copays and Charges Information
D
Dental Clinic
404-297-1540, ext. 311802
404-297-1540, ext. 311803
404-297-1540, ext. 311801
404-297-1540, ext. 311804
Dermatology
404-321-6111, ext. 311535
404-321-6111, ext. 315564
Diabetes Clinic
404-321-6111, ext. 121302
404-321-6111, ext. 122069
E
Education
404-321-6111, ext. 121837
Eligibility and Enrollment
1-877-222-8387 (New Enrollments)
404-321-6111, ext. 206458 (Atlanta VA Medical Center)
404-321-6111, ext. 206378 (Atlanta VA Medical Center)
404-321-6111, ext. 202071 (Atlanta VA Medical Center)
404-321-6111, ext. 313748 (Atlanta VA Clinic)
404-321-6111, ext. 352564 (Trinka Davis Veterans Village)
Emergency Department
404-321-6111, ext. 207614
Empower Veterans Program
404-297-1540, ext. 313344
Endocrinology
404-321-6111, ext. 121302
404-321-6111, ext. 122069
ENT
404-321-6111, ext. 204323
404-321-6111, ext. 205301
404-321-6111, ext. 201502
404-321-6111, ext. 203840
404-321-6111, ext. 204092
Eye Clinic (Atlanta VA Medical Center)
404-321-6111, ext. 206707
404-321-6111, ext. 206721
404-321-6111, ext. 206703
404-321-6111, ext. 207931
404-321-6111, ext. 126712
Eye Clinic (North Fulton VA Clinic)
770-496-4200, press 2
F
Financial Management
404-321-6111, ext. 206320
Freedom of Information Act (FOIA)
404-321-6111, ext. 202749
404-321-6111, ext. 201100
G
General Surgery
404-321-6111, ext. 204323
404-321-6111, ext. 205301
404-321-6111, ext. 201502
404-321-6111, ext. 203840
404-321-6111, ext. 204092
GI Clinic
404-321-6111, ext. 122001
404-321-6111, ext. 122002 (Case Manager)
404-321-6111, ext. 122003 (Case Manager)
404-321-6111, ext. 122004 (Education)
404-321-6111, ext. 122005 (Scheduling)
404-321-6111, ext. 122008 (Scheduling)
404-321-6111, ext. 126630 (GI Lab Front Desk)
404-321-6111, ext. 311342 (GI Lab Front Desk)
Gulf War, Agent Orange, POW Specialty Programs
404-321-6111, ext. 473204
770-496-4200, ext. 473204
Gulf War Family Support Program
1-800-PGW-VETS (1-800-749-8387)
Gynecology
404-321-6111, ext. 204323
404-321-6111, ext. 205301
404-321-6111, ext. 201502
404-321-6111, ext. 203840
404-321-6111, ext. 204092
H
Hand Clinic
404-321-6111, ext. 204323
404-321-6111, ext. 205301
404-321-6111, ext. 201502
404-321-6111, ext. 203840
404-321-6111, ext. 204092
Health Administration Service (HAS)
404-321-6111, ext. 206458
Health Eligibility Center
Hematology
404-321-6111, ext. 207680
Hepatology
404-321-6111, ext. 207989
Homeless Veterans Program
404-230-5683, ext. 397436
Hospice Services / Palliative and Supportive Care
404-321-6111, ext. 204375
I
M
Medical Records / Release of Information
404-321-6111, ext. 206041
Medical Specialty Clinic
404-321-6111, ext. 206480
404-321-6111, ext. 206481
404-321-6111, ext. 207909
404-321-6111, ext. 207109
Mental Health
404-321-6111, ext. 206026
Mental Health - Atlanta VA Clinic (Arcadia)
404-297-1540, ext. 313475
404-297-1540, ext. 317439
404-297-1540, ext. 316033
404-297-1540, ext. 316049
Mental Health - Front Door
404-321-6111, ext. 201975
Mental Health - Inpatient 4th Floor
404-321-6111, ext. 206890
Mental Health - Psychosocial Rehabilitation and Recovery Center (PRRC)
404-321-6111, ext. 427960
Million Veterans Program
Mobile Mammogram
404-321-6111, ext. 124265
N
Nephrology
404-321-6111, ext. 207070
Neurology
404-321-6111, ext. 203077
Neuro Surgery
404-321-6111, ext. 204323
404-321-6111, ext. 205301
404-321-6111, ext. 201502
404-321-6111, ext. 203840
404-321-6111, ext. 204092
Nuclear Medicine
404-321-6111, ext. 206156
Nutrition and Food Services
404-321-6111, ext. 206820
O
Occupational Therapy
404-321-6111, ext. 206693
404-321-6111, ext. 206640
OEF / OIF / OND Program
see Transition and Care Management (TCM)
Oncology
404-321-6111, ext. 207680
Optical Shop
404-321-6111, ext. 205057
404-321-6111, ext. 207962
Orthopedics
404-321-6111, ext. 204323
404-321-6111, ext. 205301
404-321-6111, ext. 201502
404-321-6111, ext. 203840
404-321-6111, ext. 204092
P
Palliative and Supportive Care / Hospice Services
404-321-6111, ext. 204375
Patient Advocate / Veteran Experience
404-321-6111, ext. 202264
Patient Registration / Admissions
404-321-6111, ext. 123599
404-321-6111, ext. 124201
Pharmacy Refill Line
Pharmacy Service Outpatient
404-321-6111, ext. 207690
404-321-6111, ext. 206641
Physical Medicine and Rehabilitation
404-321-6111, ext. 206670
404-321-6111, ext. 206671
404-321-6111, ext. 206672
404-321-6111, ext. 206673
Physical Therapy
404-321-6111, ext. 202366
404-321-6111, ext. 202763
404-321-6111, ext. 206680
404-321-6111, ext. 204078
Plastic Surgery
404-321-6111, ext. 204323
404-321-6111, ext. 205301
404-321-6111, ext. 201502
404-321-6111, ext. 203840
404-321-6111, ext. 204092
Podiatry
404-321-6111, ext. 203612
404-321-6111, ext. 121358
Police and Security Services
404-321-6111, ext. 207641
Primary Care - Atlanta VA Clinic (Arcadia)
404-297-1540, ext. 311185
404-297-1540, ext. 315201
404-297-1540, ext. 315202
404-297-1540, ext. 315203
404-297-1540, ext. 315250
404-297-1540, ext. 315218
404-297-1540, ext. 313424
Primary Care Gold Team
404-321-6111, ext. 205310
404-321-6111, ext. 201490
404-321-6111, ext. 121688
Primary Care Platinum Team
404-321-6111, ext. 206664
404-321-6111, ext. 207398
Primary Care Purple Team
404-321-6111, ext. 205038
404-321-6111, ext. 203722
404-321-6111, ext. 205040
404-321-6111, ext. 122104
Prosthetics
404-321-6111, ext. 202202
Psychosocial Rehabilitation and Recovery Center (PRRC)
404-321-6111, ext. 427960
Public Affairs / Media Inquiries
Pulmonary
404-321-6111, ext. 202086
404-321-6111, ext. 207826
R
Radiology
404-321-6111, ext. 206750
404-321-6111, ext. 206751
Release of Information / Medical Records
404-321-6111, ext. 206041
Renal
404-321-6111, ext. 207070
Research
404-321-6111, ext. 206170
Research - Center for Visual and Neurocognitive Rehabilitation (CVNR)
Research - Clinical Studies
404-321-6111, ext. 206933
Rheumatology
404-321-6111, ext. 206577
404-321-6111, ext. 202074
S
Sleep Clinic
404-297-1540, ext. 121641
404-297-1540, ext. 121643
404-297-1540, ext. 121644
404-297-1540, ext. 202167
404-297-1540, ext. 121672
Social Work
404-321-6111, ext. 206012
Speech Pathology
404-321-6111, ext. 206515
404-321-6111, ext. 206520
404-321-6111, ext. 203036
State Department Veterans Service
Substance Abuse Treatment Program (SATP)
404-321-6111, ext. 201875
Surgical Clinic
404-321-6111, ext. 204323
404-321-6111, ext. 205301
404-321-6111, ext. 201502
404-321-6111, ext. 203840
404-321-6111, ext. 204092
T
Telephone Advice Program
Thoracic
404-321-6111, ext. 204323
404-321-6111, ext. 205301
404-321-6111, ext. 201502
404-321-6111, ext. 203840
404-321-6111, ext. 204092
Transition and Care Management (TCM) - formerly OEF / OIF / OND Program
Transportation
To schedule, please call 10-14 days prior to the appointment.
404-321-6111, ext. 206616
404-321-6111, ext. 207201
404-321-6111, ext. 205254
404-321-6111, ext. 206543
404-321-6111, ext. 206513
Traumatic Brain Injury and Polytrauma Support Clinic
404-321-6111, ext. 473223
770-496-4200, ext. 473223
U
Urology
404-321-6111, ext. 204323
404-321-6111, ext. 205301
404-321-6111, ext. 201502
404-321-6111, ext. 203840
404-321-6111, ext. 204092
V
VA Regional Office - VISN7 Southeast Network
Vascular
404-321-6111, ext. 204323
404-321-6111, ext. 205301
404-321-6111, ext. 201502
404-321-6111, ext. 203840
404-321-6111, ext. 204092
Veterans Benefit Administration (VBA)
Veterans Canteen Services (VCS)
Veterans Crisis Line
988, then select 1
800-273-8255, then select 1
Text 838255
If you have hearing loss, call TTY: 800-799-4889
Veterans Experience / Patient Advocate
404-321-6111, ext. 202264
Veterans Transportation Service (VTS)
To schedule, please call 10-14 days prior to the appointment.
404-321-6111, ext. 206616
404-321-6111, ext. 207201
404-321-6111, ext. 205254
404-321-6111, ext. 206543
404-321-6111, ext. 206513
Visual Impairment Services Team (VIST) Coordinator
770-496-4200, ext. 473290
Vocational Services
404-230-5683, ext. 395972
404-230-5683, ext. 397442
404-713-2915 (for employers only)
Voluntary Services
see Center for Development and Civic Engagement (CDCE)
W
Welcome Center
404-321-6111, ext. 123599
404-321-6111, ext. 124201
Whole Health
404-321-6111, ext. 413159
Women's Wellness Clinic
404-297-1540, ext. 317559
404-297-1540, ext. 314227
Media and press
The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Atlanta Healthcare System.
Phone: 404-735-0542
Email: Gregory.Kendall@va.gov
Submit a FOIA request
Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.
Requesting records maintained by VA Atlanta
Email: Atlanta508.FOIA@va.gov
Fax: 404-728-7658
Mail:
Atlanta VA Medical Center
Attn: GB-102
Release of Information
1670 Clairmont Road
Decatur, GA 30033
For questions about your request to VA Atlanta
Phone: 404-321-6111, ext. 202749 or ext. 201100
Additional FOIA request information
-
Review VA’s requirements for a FOIA request, including sample requests.
-
See the VA FOIA Library, which publishes commonly requested records.
-
If you don’t know where the records you are requesting are maintained, submit your request to vacofoiaservice@va.gov instead of VA Atlanta.
Report an issue
Give us website feedback
To report a technical issue or give us feedback about this site, email our web team at Coming soon!.
Report suspected fraud or mismanagement
Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.
Phone: 800-488-8244
Mail:
VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420
Learn more about the VA OIG hotline.
Report patient care or safety issues
If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.
Submit a complaint online: https://www.jointcommission.org/report_a_complaint.aspx
Phone: 800-994-6610
Fax: 630-792-5636
Email: complaint@jointcommission.org
Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018