Florida has activated a missing persons website for family members to submit reports for individuals who remain unaccounted for following Hurricane Ian: Missing Person Report - Missing Persons (fl.gov)
Veterans Crisis Line: 988, select 1
The VISN 8 Clinical Contact Center will be operational 24/7 to provide Veterans with virtual care and support. They can be reached at 1-877-741-3400.
Emergency Pharmacy Refill Program
This interruption in service could impact the timely delivery of prescription medication to our Veterans. If you live in one of the impacted areas, you may be able to retrieve your prescriptions through the Emergency Pharmacy Refill Program:
- Eligible Veterans can come in and pick up a two-week supply at the outpatient pharmacy at the C.W. Bill Young VA Medical Center Monday – Friday, from 8:30 a.m. to 6:30 p.m.
- Eligible patients with a Veterans Health Identification Card who need an emergency supply of medications can go to any retail pharmacy within the Heritage Health Services Network. All you need to do is bring a written VA prescription or active VA prescription bottle, that is no older than six months and has refills available, to receive a 10-day supply. This option does not extend to controlled substances. To locate a pharmacy near you, please visit https://va.hhspharmacy.com/locations/index.html
- The Heritage Health Customer Care Line is available for both VA patients and Pharmacies for any billing questions or coverage at 1-866-265-0124, option 1. The Heritage Hours of Operation for Hurricane Coverage are Monday – Friday, from 7 a.m. to 11 p.m. and Saturday and Sunday, from 9 a.m. to 5:30 p.m.
- If you are displaced, have lost your medication, or no longer have a written prescription or bottle, you can contact the VISN 8 Clinical Contact Center at 1-877-741-3400. You may also find assistance via the VA Health Chat app on your electronic devices. Help is available Monday – Friday, from 8 a.m. to 4 p.m.
VBA Compensation or Benefits Checks
For information about compensation or pension benefit checks, please call the toll-free number 1-800-827-1000. The phone line is operational Monday – Friday, from 8 a.m. to 9 p.m.
The Department of Veterans Affairs is offering a suspension of debt repayments for Veterans and family members affected by Hurricane Fiona or Hurricane Ian. Please click here for more information.
Florida Department of Veterans Affairs Claims Examiners
Call 727-319-7440 and Claims Examiner will call you back. You can also email them at VSO@fdva.state.fl.us
For a list of evacuation orders throughout the state of Florida, please visit https://www.floridadisaster.org/evacuation-orders/. Please visit https://www.floridadisaster.org/planprepare/know-your-zone-know-your-home/ to familiarize yourself with your evacuation zone. For information on general and special needs shelters within the state of Florida, please visit https://www.floridadisaster.org/shelter-status/.